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I contacted them to have a small clump of dead aspen trees removed. /> Everything was fine until I came home a month later and
I am now in the process of looking into what it takes to take them to small claims courts. Unfortunately this whole fiasco has cost me about 40 hours of my time and an insane amount of frustration.
It’s a shame.
1.) Their prices were 2.8 times higher than the competition
2.) In my case they came onto my property and perform work without a work order. (Is this trespassing?)
3.) They then take out the wrong tree – which is a perfectly living tree.
4.) They can’t make good on a promise of replacing the tree they stole from my yard. After numerous attempts to say they will make good, they just prove to be incompetent.
5.) They kept telling me they would stop sending me bills for $350, but I kept getting bills to pay them for months. Maybe 10 bills in total!
6.) After more than a year I am now forced to waste my time taking them to small claims.
Be warned. Stay away from this company! I did not find a single good trait in them during my ordeal. And I am a very easy going person.
Only gave a B on responsiveness only because after my initial contact with
After discussing with my husband, I got back to
Okay good, they clearly know what I want... nope, not the case. While they were on the property trimming the trees,
I also wanted them to deep root fertilize all the trees on our property... not sure if that occurred when they trimmed the trees because I received an invoice for ONLY the tree trimming. No mention of deep root fertilization. I was going to let it go an pursue a different vendor in the Spring. Then three weeks later, I receive a text message that they are going to deep root fertilize that day. Okay great, but I didn't leave the gate open, so not sure how you are going to fertilize the tree in the backyard, which is the tree that needs it the most. Maybe you went through the
A week later, still not sure if the trees were fertilized as we haven't received an invoice.
I would also like to mention that I purchased the Angie's List deal and mentioned that numerous times in my communications with
It is truly unfortunate that this happened. I believe that
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Commerce City, CO
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