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He started by helping with final design selection of the cabinets (from Home Depot -- and we rightly chose to get our own installer rather than depend on HD to provide). In this process, he gave us a couple of tips on the design that really helped out and gave our kitchen a custom design look/feel. Plus, his knowledge of remodeling and kitchen cabinets was crucial in getting our parts order right with Home Depot.
With the demolition, we knew there would be problems due to age of house.
During all this work, there were several difficult situations that arose which
The outcome? Superb! We have a beautiful new kitchen, thanks to
When problems or challenges to implementing our vision for the fireplace/mantle arose, these guys were great in helping us figure out solutions. They were on time and efficient. I can't rave enough about them, and recommend them enthusiastically!
understatement. I chose them, so I must own that mistake.
They were months late. We had repeated problems getting straight answers. The individual in charge of the project was horrendously unorganized. One, comical example: they started installing our bathroom tile in our hall/kitchen because the project manager did not pay attention to written instructions. All that work was ripped out and re-done. Tile work in one bathroom and in the kitchen still have some problems.
Material selections had to be changed because they did not order items on a timely basis even though the items had been selected sometimes months in advance (e.g., doors).
Other problems just arose from a lack of thought--like they installed the new doors that had nickel door handles but left in the old brass hinges and latch plates.
Sadly we even had problems with their core HVAC and plumbing services. For instance, they installed a thermostat that people who came in later said was wrong. Then we discovered that they failed to reconnect the house humidifier (the copper line was just hanging unconnected) so we are having someone else reconnect it. Finally, we discovered that (or at least it appears through the hole in my wall that) the water pipe leading to the old wet bar was completely removed; yet apparently they gave no thought to how we would connect to the ice maker/water dispenser in the refrigerator which was right next to the old wet bar.
No single item was critical and in the end we have a home we really like, but we went through a lot of unnecessary grief in the process and there is no way we will work with these people again.
time and we reviewed the work to be done once more. They went to work tearing out the old shower stall down to the concrete wall and inside studs. They hauled it all away that afternoon. Over the next several days I met them at my in-law's house and they arrived as scheduled each day.
The entire project took several days because of the nature of the work, they could only get to a certain point before having to wait for something to dry or set. For example, they had to rent a
They tiled the entire wall to wall shower enclosure (5' wide, small bathroom!) including the floor, walls, window opening, ceiling and existing shelf. They installed a wall to wall shower door and the bathroom is so much brighter now, my in-laws were extremely pleased with the results.
We will be using them again in the Spring to redo another shower stall and then plan to extend the renovations beyond the shower fixes to each of our 3
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