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Denver Home Warranty Articles
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Denver Home Warranty Companies Reviews
Less than three months after we moved in our water heater needed to be replaced. We paid a modest deductible and were able to replace the old with a very high efficiency model. The warranty just paid for itself so we knew we would renew for a second year.
The second year, and within one week of the warranty expiring, we learned that our furnace needed to be replaced. We went through the same process: new super high efficiency gas furnace.
We decided not to renew for a third year since we had just replaced the two most expensive appliances in the home. If we had any concern about the roof or anything else then we definitely would have renewed again.
Now for the best encounter with
My wife and I had constantly been smelling an exhaust like odor on our bedroom sheets. Not knowing anything about gas furnaces, or whatever, we called
A few hours later a man shows up at my door. I let him in and lead him to the bedroom. He said he didn't smell anything and to take him to the basement. He said he come to perform an inspection for a gas leak. I told him, "No, that is not why I called you guys." He said that that was fine and that he would leave and not charge me.
A couple weeks later I received a bill from
More and more attitude came from this woman until finally she said in a raised voice, "I am going to cancel your policy!" She then brought up the message that I left and called me an a******.
Maybe I am an a******, but I know that I was not being unreasonable and that this company needs some training in customer service.
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