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become functional. decisions from me. However, if I went at a pace that was comfortable for me, the job wouldn't have gotten done for a year, and there's a lot to be said for everything being finished in one week. The team is no-nonsense. Their prices did take a chunk out of the budget. But, they did not waste their time or my money. They utilized the time efficiently to do what we agreed was most important. At the end, a few small items remained unfinished, but those were things I could easily do on my own. There were no big surprise charges in the end.
Organization is what
CF's competitor was priced lower and offered more. The CF salesperson did all she could to discount the price but if all other things had been equal, their competitor would have won the business. CF's design was superior to their competitor and I liked their construction philosophy (floor-based) better than the other company (wall-hung). These are the factors that won them the job, even though they were more expensive. The competitor's sales person was every bit as good as CF's. Also, the competitor came to my home with a computer and she designed a 3-D model of each unit while at my home. Very, very cool. I had to drive to CF to see the computer-generated version of their design. However, I was also able to see a wide variety of actual examples of their work in the showroom, so it was worth the drive. Both places estimated 4-6 weeks lead time prior to installation. Both places also estimated 3 days total for installation of the units. It took a month and three separate requests by me to get a certificate of insurance from CF. I had to resort to threats in order to finally get them to send me the certificate, which was required by the "
I am not really a hoarder, but the house had been occupied by my family for 70 years and there was quite a lot of multigenerational junk with emotional baggage, and as I age and my knees fail, I just lost the ability to keep on top of it all. I understand that I fit a niche -- one magazine called my type of hoarder "a woman of a certain age who has suffered loss and finds herself the keeper of the family history." I cringe, but I'm glad someone has made a business of the likes of me and knows how to help.
First, the supervisor of
They are patient and professional and evidently trained to deal with the inevitable meltdowns -- I took it poorly when they rearranged my office, for example. They are sometimes a little bullying, and though you are consulted on the broad strokes, they do not consult on about 70% of the organizing and just go ahead an do it -- sometimes that is great (my craft storage area is just gorgeous, and I would not have thought of it), and sometimes it is deeply distressing (I have since moved my office back the way it was,
They do make an effort not to toss things out without permission, but I found minor things in the trash (shoe insoles, for example) that I really preferred to keep. Plus, they move so fast, and it is all so overwhelming, that I "agreed" to toss things because it was just easier, only later to realize something was gone. This is a good thing, if you have a serious clutter problem (you can replace almost everything tossed if you really need it), but it can be disconcerting.
They make you go through everything -- all the backs of drawers of memorabilia and junk and dirt. This, too, is a good thing (there were cupboards I seriously would have died without looking in because they were dirty and I didn't want anything in there). On the other hand, especially with a family home like mine, there are a lot of memories dragged out and rummaged through, and this, too, is exhausting. Some of the women specialized -- because I have many books, I got a young girl who specialized in libraries.
They label everything, and they have odd (to me) priorities, like spending expensive time folding laundry, but they are open to requests to reprioritize. Everyone was very personable and listened to me, and I was happy not only for their help but for their company as I walked down memory lane.
It will take me weeks to figure out where everything ended up, but my house is now clean and airy and free of literally trucks full of junk. I am pleased, and my knees are recovering. But, as I said, the biggest package of 100 hours is not for the faint of heart and some may want to clean up a single room or closet at a time. In any case, I am glad I hired
They will come back, for additional fees, of course, to help you maintain the nice organization. I'm not ready for that, but I'll keep in in mind."
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