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Denver Closet Design Articles

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Angie's List In The Press

Denver Closet Designers Reviews

C
"My experience with
Denver Closet Designers Provider Name Locked
was, in a word, "variable." Both CF and one of their national competitors were invited to come to my home, design the wall unit and closet organizers, and bid on the job.
CF's competitor was priced lower and offered more. The CF salesperson did all she could to discount the price but if all other things had been equal, their competitor would have won the business. CF's design was superior to their competitor and I liked their construction philosophy (floor-based) better than the other company (wall-hung). These are the factors that won them the job, even though they were more expensive. The competitor's sales person was every bit as good as CF's. Also, the competitor came to my home with a computer and she designed a 3-D model of each unit while at my home. Very, very cool. I had to drive to CF to see the computer-generated version of their design. However, I was also able to see a wide variety of actual examples of their work in the showroom, so it was worth the drive. Both places estimated 4-6 weeks lead time prior to installation. Both places also estimated 3 days total for installation of the units. It took a month and three separate requests by me to get a certificate of insurance from CF. I had to resort to threats in order to finally get them to send me the certificate, which was required by the
Denver Closet Designers Provider Name Locked
where I live. This lack of responsiveness had the potential to delay installation of the units and impact a much-needed vacation. This was the beginning of my customer service woes with CF. The two men who installed the units were punctual and congenial. However, one spoke no English and the other spoke only a limited amount. They were very respectful of my home and went out of their way to protect floors, walls, etc. They worked consistently and with care. On Day One I discovered a major manufacturing error after the big wall unit had been installed. In my estimation, CF missed the
Denver Closet Designers Provider Name Locked
three times: no one caught the error during manufacture, no one caught it in Quality Control, and the installers missed it. This problem resulted in shelving being permanently placed over my circuit breaker box, which should have been a red flag to the installer. A big portion of the unit had to be dismantled and the correct items were manufactured overnight. The installer asked me to remove all items from my master closet for the start of Day Two, which was done. However, because of the problem with the wall unit on Day 1, they ended up behind schedule at the end of Day Two. I didn't realize this until 4:30, when the installer told me they were leaving for the day, with the master closet incomplete and all of my clothes, shoes and other belongings still piled up on my bed and all over the room. This is a one-bedroom loft so I inquired what he expected me to do about sleeping arrangements that night. He suggested I sleep on the couch. I will be the first to say that this reply almost caused my head to blow off my body. A $9,300 expenditure, a problem they caused the day before, and the result is the client should sleep on the couch??? BTW, I was told in a conversation with the salesperson during this time that the manager of the installation crew was insisting that they leave, regardless of where this left me. Customer service????? After my freakout and with the assistance of the salesperson, it was decided that the installers would stay until the hanging rods were installed so I could at least move my clothes off of the bed and sleep there. It still meant moving everything back to the bed the next day so they could finish the job, but since the only other option was sleeping on the couch, it was worth it. The owner of the company called later that evening while I was out having dinner/feeling remorse for choosing CF. He apologized for the problem and offered to bring rolling racks to my home. SO not the point. Again, customer service?? The final day went smoothly and the last closet organizer was installed with no problems. The guys left by 1pm. At my request on the previous day of freakout, the salesperson came by to look everything over. While she was here I noticed that the top half of the wall unit was not aligned with the bottom half -- it was off by approximately one inch. Correcting this would have meant bringing the installers back, tearing out the top half (for a second time) and re-installing. Frankly, I just wanted the entire experience to be over with, and no more impact on my home. The salesperson was aware of the mistake as soon as I noticed it, agreed it was a problem, and also heard me say that I'd had enough and would just learn to live with it. One would have thought that an offer to compensate me in some way for yet another problem would have arisen from this, but it didn't. Once more: customer service??? So here's the summary: I am very pleased with the quality of the units. The installers' attention to (most) detail was impeccable and I am so grateful for it, as hopefully the quality of the units will last far longer than my memory of the problems incurred. However, in general the post-sale customer service of CF leaves a lot to be desired. For this reason alone, I don't know if i would use them again. And regardless, I would strongly recommend to anyone planning this type of work that they get designs, estimates, etc. from at least two competing companies. CF won't be my "go-to" for future projects because frankly, they have not shown me that they will take care of me as a customer -- and particularly one who spent over $9,000 with them! However, I will probably still consider them as an option because of the quality of the product.
"
A
"
Denver Closet Designers Provider Name Locked
was unbelievable! He was timely, professional, accommodating, very neat, affordable, and friendly and a pleasure to work with. I HIGHLY recommend him. "
A
"
Denver Closet Designers Provider Name Locked
did the estimate himself and was able to schedule the work within 1 week of my request. His proposal was the most detailed. He was the high bidder of 3 proposal, but his proposal was the most comprehensive, which is what I asked for. Other vendors left out important components of the project, like paint and stain and finish. They were on-time each morning and worked quickly. They finished the project 1 day early. Most of the work was done themselves, but they brought in a carpet specialist to do the carpet patching around where the walls were removed. They used plastic to cover furniture during the initial construction and cleaned up after themselves each day, allowing the rooms involved to still be used. In the end, the product was great. High quality doors were installed that slide easily and the surrounding walls and carpet were fixed to match. The reason for the "B" on quality instead of an A was because the job wasn't 100%. There were small opportunities for improvements. They didn't use plastic to cover the furniture while they sanded the drywall, causing dust to
Denver Closet Designers Provider Name Locked
over everything. There were a couple of areas that paint still needs to be touched up, and/or paint on an outlet cover. In all, however, I am still pleased with the work and glad I hired it out rather than attempt to do it myself.
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A
"They were very responsive. They answered my first call and were able to schedule someone to come to my house for an evaluation the next day. They provided their proposal on the spot by having the
Denver Closet Designers Provider Name Locked
figure the work, call the central office and provide the paperwork immediately. These guys were the low bidder (out of 3). The opportunity for improvement was that the proposal was not very detailed as to what work would be done for the price. They mentioned remodeling the closets with doors as requested, but did not detail out the finish, carpet patching, painting / staining, etc. Because of this I ended up going with a "full provider" who had a detailed proposal with complete work (but who's cost was higher). If you are on a budget and willing to do some of the finish work yourself, these guys are worth a call."
A
"Overall went well. I called the main company # and scheduled an appt with Designer,
Denver Closet Designers Provider Name Locked
to come out for measurements and ideas on 4/28/08. She then returned on 5/12/08 (she could have come a week earlier but I was not available) to show me her plans and discuss the contract and get a 50% deposit. On 5/14/08
Denver Closet Designers Provider Name Locked
, from the office called to setup my installation date on 5/27/08. The installers arrived 20 minutes late but performed the installation as planned, were efficient and cleaned up after themselves."
A
"The sales rep measured and helped us determine what we wanted to have done. He
Denver Closet Designers Provider Name Locked
up the plans on site and priced them for us and even set up the day of installation on the same visit. The installers arrived on time, tore out the old shelving, and installed the new rods and shelving per our order. Very professional and clean (they bring along their own vacuum cleaner). Closet doors were rehung properly and everything looks good."
A
"The design process was quick and easy, and they came up with something we would not have considered on our own. The installer was very professional. We had to request additional cleating because of our old plaster walls, something that the designer did not factor in. It added about $70 to the job. Also, the installer did not have one of the two belt/tie racks that we ordered, necessitating a second trip. Overall the experience was very good."
A
"After completing the in-store design process, I took home the plans, remeasured the spaces, and thought about the plan. When I called in on Tuesday to confirm and order the parts and installation, I was amazed to be told the installation could happen on Saturday of the same week. The installer,
Denver Closet Designers Provider Name Locked
, called to confirm he could arrive earlier than scheduled. He worked steadily and efficiently and had all the work done in about 3 hours. The work he did removing existing hanger rods and shelves in the master bedroom closet was impressive. His touch up work was perfect. I am extremely pleased with the entire process, start to finish, and am most happy with the end result.
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A
"Awesome! Highly recommend. Representative who came to home (the co-owner and co-founder of the company, I believe) was friendly, insanely knowledgeable, and helpful. Installation was even done in my absence and went well.
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A
"The closet area is 20 feet by 8 feet. My wife uses half and I use half. Since we had three estimates and three designs to choose from, We did go back and forth with
Denver Closet Designers Provider Name Locked
on minor design changes and questions. The options are numerous and can be expensive. You have to remember, it is a closet and not the show piece of your house. Any outcome will look nicer than the closet that you tore out. We did go back and forth between the wood grain finish and the basic white Melamine finish. In the end we chose the white finish. Our bathroom and closet wood work is white and our closet paint is an off white. We are really happy with the white. It looks great. You do not need to go with wood grain to have a beautiful closet. My wife and I filled the closet back up and have at least 30% more space each, in the way of hanging space, shelves and drawers that we did not use. The space that we did fill up still has plenty of space for more condensing if needed. Working with
Denver Closet Designers Provider Name Locked
was not stressful at all. He returned all calls, gave us the pro's and cons of any design changes, and described all materials clearly.
"

All Closet Designers in Denver, CO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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1st Choice Remodeling

10700 Kimblewyck Cir
Denver, CO

7 Hills Construction

3939 S Yampa St
Aurora, CO

A & A Glass Co.

2300 DALLAS ST
Aurora, CO

A Handyman

12025 leyden st
Brighton, CO

A Master's Hands LLC

11432 W Cooper Dr.
Littleton, CO

A Plus Handyman Home Improvements

8700 W Colfax Ave Unit G
Denver, CO

A to Z Renovations & Construction LLC

5576 South Ireland St
Aurora, CO

ACJ Construction

Denver, CO

Advance Construction, LLC

1887 S. Meade Street
Denver, Co

Advanced Access Applications, LLC

152 Stone Canyon Drive
Lyons, co

AFFORDABLE CLOSETS

4450 RUSTIC TRL
Boulder, CO

ALAN BUILDERS

11830 E Louisiana Ave
Aurora, CO

All About Awesome Construction Inc

182 Sawdust Ct
Evergreen, CO

All About You Handyman Services

309 S. Kalispell Way Unit B
Aurora, Co

All Green Construction & Remodeling

8872 W Cooper Ave
Littleton, CO

All Tried and True Contractors

8501 W Bowles Ave
Littleton, CO

All-Pro Renovations

2526 S Halifax St.
Aurora, CO

All-Star Construction

7440 S Blackhawk St
Englewood, CO