Dallas Water Damage Restoration Articles

Water Damage Restoration reviews in Dallas

C

Rating
First, I rent a duplex out and don't live in the property I hired
Dallas Water And Smoke Damage Specialists Provider Name Locked
to service.
Dallas Water And Smoke Damage Specialists Provider Name Locked
's response to the flooding that occurred in my house to a burst hot water heater was great. They came quickly, and assisted with drying immediately. Many fans with a dehumidifier on each side were left to dry the place. Was told they would call me everyday to come check on them. Never heard from them, except when I would call-in to hear how the job is doing. The decision was made by me to demolish the wood floors because water was everywhere. I hired another contractor to replace the floors. Not sure why, but when
Dallas Water And Smoke Damage Specialists Provider Name Locked
finished their demo job they left the house a mess. Dirt, dust, and wood debris was not properly cleaned, and yet they charged me a cleaning fee. I figured the floor install contractor would help cleanup, but they focused on their task & nothing more. When the floors where finished I contacted
Dallas Water And Smoke Damage Specialists Provider Name Locked
to come back and tidy up what was left behind, and they did a good job. Unfortunately they charged me again, but this time it was $1,500.00. It was completely ridiculous. I believe
Dallas Water And Smoke Damage Specialists Provider Name Locked
to be an opportunistic company that took advantage of my insurance company. Would not recommend to anyone.
- Matthew H.
A

Rating
We were having trouble with our HVAC system and our ducts were filthy!! After our initial cleaning, our ducts were still dirty, not bc of their service but b/c of our HVAC system. To ensure quality service they came out a second time a week later at no cost and cleaned them again. I would totally trust and use them again!
- BONNIE O.
A

Rating
I was about to leave for work when I noticed sewage spewing out of the toilet into the bathroom and eventually making its way into our master bedroom. After I called the plumber to come out to roto the main drain, I was left with a bathroom flooded with about 2-3 inches of sewage (with some fecal matter and other unsavory things floating about), and sewage soaked carpeting and drywall in the bedroom. I found
Dallas Water And Smoke Damage Specialists Provider Name Locked
on Angies list; made the call; and they came out the same day about 2 hours later. The guys that came out were very professional, very thorough, and explained each step very well. They made sure to clean out any areas that might be soaked with sewage. The air is probably cleaner now than before the incident.
If you are unfortunate enough to be in a similar situation, I highly recommend these guys to clean it up. I wouldn't risk making a bad situation worse with improper cleaning and restoration.
- Tyler L.
C

Rating
The contact with the principals of the company on the day of the fire was very good. They seemed sincere and wanted to assure me they would take care of everything after a traumatic fire. One of the owners actually bought a first aid kit and brought it back to me, because I had burns that I hadn't realized when the fire department was there earlier. And, the estimator,
Dallas Water And Smoke Damage Specialists Provider Name Locked
Brown actually used his personal van to take my four dogs to a boarding facility, because I couldn't take them myself. I am forever grateful to him for that act of kindness.
However...construction was delayed due to confusion between
Dallas Water And Smoke Damage Specialists Provider Name Locked
and my insurance company. After construction began, there were several delays due to a permit error and their pulling resources away from my job to take care of "an emergency." The completion time was late by over a month from the estimated completion date. Several days and sometimes a week went by with no work on the house...I'm not sure why.
The work completed by sub-contractors was professional. However, there seems to have been a lot of work completed by
Dallas Water And Smoke Damage Specialists Provider Name Locked
that was substandard. I would compare the most of the "punch outs" as it is called to that of an apartment "make ready" that was slapped together. For example, the back door was painted and so was the outside around the back of the house, but they didn't strip off the old paint...they just painted on top of the old paint.
The construction supervisor was very friendly, but I don't think he was as diligent as he should have been. For example, there were doors opening the wrong way, baseboards not matching, painting that wasn't quite right, shelves that needed to be replaced that weren't, roofing issues that were missed, etc. There's a long list... I should not have had to point all of these issues out. As the supervisor, I felt it was his responsibility to make sure these issues were completed and completed correctly. They fixed the issues, but my point is that they wouldn't have been had I not pointed them out when he should have done it.
I had cork flooring installed, but they did not apply the sealer to it. Instead, they brought the sealer to me so I could do it myself. And, regarding this and other issues that I discovered after I moved back in, I was told by the supervisor that his concern was to get me back in the house as soon as possible. It will be almost impossible for me to apply the sealer on the flooring now that I am back in the house with 4 dogs and furniture. The cost of the flooring seemed to be much more than the price I was quoted from the manufacturer. However, I have not been provided invoices from anything I paid for that insurance did not pay for, so I have no way of determining if it was correct.
The owners and
Dallas Water And Smoke Damage Specialists Provider Name Locked
, the office manager, seemed to be the most helpful and knowledgeable; however, when I said that I wanted to invite them out to see the issues that I saw and my concerns about issues that the construction supervisor should have recognized without my having to point them out, they didn't come. I was told that they would meet me, but on the day we agreed upon, none of them came. An hour and a half after the time we agreed upon, instead of the owners and/or the office manager showing up, the construction supervisor called and said he was on his way. Up to this point, I believed they were really wanted to hear my concerns. After this...I'm not so sure they do.
They provide a 5 year warranty. Within a month after moving in, the area between the ceiling and the crown molding in the dining room was separating and there were two crack above doors. The response was...the house is settling, so we'll repair it once. Really...the house settled in a month...the house is over 50 years old; I think it's already settled. In addition, the person who came out to fix this issue and to install some latches wasn't even sure what all he was supposed to do. He didn't have all of the materials, so I ended up doing it myself.
I feel this company has great potential and wants to do the right thing, but you will probably have to go to the owners if you if you issues. Maybe if I had done that I would have had a better experience.
- Edward B.
B

Rating
We initially purchased the inspection to address a leak issue we have by a roof
Dallas Water And Smoke Damage Specialists Provider Name Locked
. we've had other companies come out to identify where the leak was coming from and they weren't able to identify the issue.
Dallas Water And Smoke Damage Specialists Provider Name Locked
and team were able to pin point the issue. They also pointed out some construction flaws by the chimney that they recommend we fix. My understanding was that these were recommended fixes and not necessarily required fixes. His team then took an assessment of the whole house indicating several places where they needed to replace the grout as well as window sealing work that he recommended. The total for the whole house was approximately $9300, but with the whole price, a 10% discount would be rendered. To deal with the
Dallas Water And Smoke Damage Specialists Provider Name Locked
leak and the chimney was $3800. We're not sure how unreasonable this is, but we really only needed the leak by the
Dallas Water And Smoke Damage Specialists Provider Name Locked
to be fixed and we never received a quote for that isolated repair. The "whole house" quote was, quite frankly, very expensive, and it was never clear to us what the job entailed. Was it a 100% grout replacement, 50% or some lower percentage? We felt so uncertain about the estimates that we got a second opinion on the
Dallas Water And Smoke Damage Specialists Provider Name Locked
leak. At the end of the survey,
Dallas Water And Smoke Damage Specialists Provider Name Locked
presented us with the $9300 estimate, but nothing was provided in report form and we had to ask for a break down of the estimate. This was very high level and lacked detail, in our opinion.
We would like to point out that
Dallas Water And Smoke Damage Specialists Provider Name Locked
was very responsive to our request and promptly showed up at the scheduled time. Later follow ups with him was always answered in a timely manner. We're sure that
Dallas Water And Smoke Damage Specialists Provider Name Locked
does a good job, which is reflected by the many positive feedbacks. At the end of the day, the quote was simply too expensive and we didn't have a good understanding of what benefit there was in moving forward with the recommended fixes.
- Deborah S.
A

Rating
We identified we had a water leak in a hot water supply line in our crawl space on Labor Day weekend (9/2/2013). The leak was a pinhole size, but it was spraying directly up on our subfloor in our eat in kitchen area - much like having water sprinkler under our house. After having another A+ Angie's list plumber come out and made the repair to the pipe, our
Dallas Water And Smoke Damage Specialists Provider Name Locked
was on to find a water damage / remediation company. The plumber had a referral for me (not
Dallas Water And Smoke Damage Specialists Provider Name Locked
) so I had them come out the
same day - I wasn't overly confident in the assessment and it felt a little "sales-ey" so I told him I would think about it. I then
called a couple of more companies and spoke to
Dallas Water And Smoke Damage Specialists Provider Name Locked
at
Dallas Water And Smoke Damage Specialists Provider Name Locked
. The conversion went great and my confidence level was high. The rest of the crews were busy ,so
Dallas Water And Smoke Damage Specialists Provider Name Locked
drove down himself to make the assessment - took pictures, notes and said he would discuss with the owner
Dallas Water And Smoke Damage Specialists Provider Name Locked
and he'd give me a call. As planned,
Dallas Water And Smoke Damage Specialists Provider Name Locked
called me the next day with information and
recommendations. We spoke about the insurance claim process and he provided their normal process for managing that as well. I could quickly tell that
Dallas Water And Smoke Damage Specialists Provider Name Locked
was well educated in this process and I knew after that conversation that I'd be sending my business to him. He was on point, well informed, transparent about the unknowns of the floor, but also reassuring
that they'd do the very best. After a quick conversation with our insurance agent, I gave
Dallas Water And Smoke Damage Specialists Provider Name Locked
the go ahead and he said the team would be out the next day to start.
So the next day
Dallas Water And Smoke Damage Specialists Provider Name Locked
,
Dallas Water And Smoke Damage Specialists Provider Name Locked
and a couple of other guys show up on time just as communicated. I was slightly concerned that within 48 hours I had interfaced with
Dallas Water And Smoke Damage Specialists Provider Name Locked
, then
Dallas Water And Smoke Damage Specialists Provider Name Locked
and then
Dallas Water And Smoke Damage Specialists Provider Name Locked
/
Dallas Water And Smoke Damage Specialists Provider Name Locked
– 3 different groups of people the details would have been lost between them. But that concern was quickly removed when
Dallas Water And Smoke Damage Specialists Provider Name Locked
showed up and had a sheet of notes about our
issues, our insurance company and contact information and some pictures. I will say that the communication process with
Dallas Water And Smoke Damage Specialists Provider Name Locked
was outstanding and the example above of how they communicate internally about their customers across ownership, assessment and the operation was seamless.
Dallas Water And Smoke Damage Specialists Provider Name Locked
also made a point to adjust his schedule to meet with the
insurance adjuster so they could meet in person and discuss the plan. After that was squared away,
Dallas Water And Smoke Damage Specialists Provider Name Locked
and
Dallas Water And Smoke Damage Specialists Provider Name Locked
& team go to work moving in equipment (heaters, dehumidifiers, plastic to build the heat tents, etc.) I was expecting our house to be a full on disaster, but the guys were extremely neat and tidy with everything they were doing. Since we had one year old at the time, it was greatly appreciated they minimized the impact to our house and how we lived in it.
Although I hope we never have to go through this process again, if we ever have another water leak we would absolutely use
Dallas Water And Smoke Damage Specialists Provider Name Locked
. Class act organization with great people, communication and does the work the right way!
- Joe H.
A

Rating
They came out in a timely manner, looked over the problem area. They advised me every step of the way as to what needed to be done. They were very professional. They came every day on a timely basis to check the floors and walls. Every person I worked with was friendly and punctual. Very happy with them.
- CAROL M.
D

Rating
After seeing glowing reviews and getting decent service on the phone I've been totally forgotten and abandoned.No one has bothered to return my calls, or even provide the quotes I requested.In
Dallas Water And Smoke Damage Specialists Provider Name Locked
's words, "If you don't hear back, assume I'm not coming."Thanks
Dallas Water And Smoke Damage Specialists Provider Name Locked
. Glad to know my project meant so much to your company that you can even be bothered to deliver a quote.
I'd like to say more, but when you're ignored, it's tough to give much of a grade.
- Kenneth P.
A

Rating
Lior was on time, did a great job, really went above and beyond for us we had a major water issue. He was professional and so helpful. Did a superb job!.
- Stephen D.
A

Rating
On a recent Saturday about noon our water heater blew out, resulting in about an inch of water in four rooms in our house (office, bathroom, kitchen and breakfast room). After shutting off the water, we immediately got on Angie's list to find someone to help. We were lucky to find
Dallas Water And Smoke Damage Specialists Provider Name Locked
. They responded immediately;
Dallas Water And Smoke Damage Specialists Provider Name Locked
arrived at our house in a little over an hour and immediately got to work.
Dallas Water And Smoke Damage Specialists Provider Name Locked
and his helper removed the water, and moved the affected furnishings (including several hundred books from the office). They stayed with the job until late that evening; by the time they left they had removed the damaged wallboard and insulation, and set up a dehumidifier,
Dallas Water And Smoke Damage Specialists Provider Name Locked
filter, and 18 turbo fans to start drying out the wet walls and flooring. They returned again on Sunday and for two or three days after, until gradually the moisture was removed. We cannot say enough positive things about
Dallas Water And Smoke Damage Specialists Provider Name Locked
. He was efficient, competent, professional and treated our home and furniture like it was his own. He gave us valuable and reliable advice about how to handle several aspects of the situation. He has the personality and ability to work well with people in stressful situations. We recommend
Dallas Water And Smoke Damage Specialists Provider Name Locked
and
Dallas Water And Smoke Damage Specialists Provider Name Locked
to anyone who may suffer the misfortune of water or smoke damage. (Cost of the service was covered by insurance.)
- Robert M.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Water And Smoke Damage Specialists in Dallas, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Texas Choice Builders & Remodelers, LLC

7702 Bayview Drive
Rowlett, TX
Our family owned and operated building and remodeling business have many ways to financially...

Texas Disaster Restoration

2600 E. Southlake Blvd. #120
Southlake, TX
Our staff is all licensed and professional. we are on call 24/7, we accept credit cards.

Texas Fire Smoke and Water

17304 Preston Road
Dallas, TX
We return your residential or commercial property to its pre-loss condition quickly requires...

Texas Legacy Builders

1825 Walnut Hill Ln
Irving, TX
Additional dba - legacy builders and contractors.

TEXAS MOLD INSPECTION SERVICES LLC

3011 Hood St
Dallas, TX
Visual inspection of property taking moisture/humidity readings. identification of moisture...

Texas Restoration Specialists

9540 Garland Rd
Dallas, TX
Fire, water & disaster restoration & cleaning

Texas Specialty Contractors

213 Windy Ln
Rockwall, TX
Welcome to texas specialty contractors! whether you are looking to remodel your home or even...

Texas State Property Services

2829 Sonora Ln
Mesquite, TX
Owned and operated by texans, for texans. 100% guarantee on all labor. licensed and insured....

TGO Construction

4000 Ace Lane
Lewisville, TX
Tgo construction was established in 1987. i have 38 years experience in the remodeling...

The HR Group

7407 83rd St
Lubbock, TX
The hr group offers a variety of services to complete any commercial or residential project....

The Meticulous Painter

Fort Worth, TX
We have been in business for 26 years based in the dallas fort worth metroplex, but will go...

The Pet Odor Specialist/Carpet Cleaning Services

10165S.Fm.548
Royse City, Tx
Courteous carpet care stands out above the rest with their one of a kind (residue-free)carpet...

The Property Adjustment Specialists

1905 Nueces Trail
Arlington, TX
The property adjustment specialists are dedicated to making the relationships between...

THE STEAM TEAM

P O BOX 192745
Dallas, TX
Also called tst. locally owned and operated.

The Ultimate Builders, LLC

4128 Eastleigh Dr.
Plano, TX
Houston/dallas area roofing and remodeling professionals the ultimate builders, llc the...

Thomas Enterprises, Inc

Houston, TX
General contractor, custom home builder,commercial landscaping and lawn services/ building.

Three C's Carpet Cleaning

7600 Baker Blvd
Fort Worth, TX
All technicians are uniformed employees. we accept credit cards, cash, and no checks.

TLC CARPET CLEANING, INC.

430 E CHURCH ST
Lewisville, TX
Tlc carpet cleaning is located in old town lewisville and has been serving the north dallas...

TMC Contractors

1501 C.R. 913
Burleson, TX
Tmc contractors is an established buisness for over 25 years with the better buisness buerue,...

TODO Construction

14990 LBJ Freeway Suite 265
Dallas, TX

Top Coat

Garland, TX
20 years experience in exterior and interior painting, tilework, remodeling. specialists in...

Total Property Services

2125 Alfa Romeo Dr
Jacksonville, FL
Total property services is an experienced and insured commercial/residential repair and...

TOTALLY CLEAN CARPETS

209 Cedar Springs Ct
Weatherford, TX
Additional contact: lori provence. additional email: lori@totallycleancarpets.com. may...

Tower's Amazing Results Carpet & FLoor Care

PO Box 1508
Midlothian, TX
Tower's amazing results carpet & floor care has been in businees since 1994. we are a small...

Transformation Automation

14785 Preston Road
Dallas, TX
General contractor- home remodeling, professional handyman. all household repairs and...

Trevco Restoration and Roofing

428 W Kennedale Pkwy
Kennedale, TX
Free consultation and estimates for your restoration and roofing needs. insurance claim...

TRI STAR REPAIR & CONSTRUCTION

2126 James St.
Denton, TX
Tristar is a full service general contractor based out of denton, tx. we've been in business...

Triple C Carpet & Tile Inc

4709 highlands dr
Mckinney, TX
We are a full service carpet and tile company with 24 hour water restoration in redisental and...

Truly Noble Services

2909 Broadway Blvd
Garland, TX
Truly noble individualizes property repairs throughout all aspects of the industry standards....

Trusted Restore

12407 N MOPAC
Austin, TX
Insurance claims specialists,add-ons, full remodels,kitchens and baths,all flooring,...

Turn Key General Contractor, Inc

3005 Bryan St
Dallas, TX
One stop shop construction company; owner robert clark; 35 yrs in the construction industry,...

Ultimate Choice Roofing and Remodeling

915 Churchill Farms
Georgetown, TX
Roofing & remodeling ultimate choice roofing and remodeling is a professionally licensed and...

Umanzor Painting and More

1719 Quinlan ct.
Arlington, TX
We have 10 umanzor painting and more employees, and we use sub-contractors for special jobs....

Unique By Design

PO Box 271
Van Alstyne, TX

Unique Construction Concepts

2000 Lamar
Arlington, TX
Additional phone numbers - fax 866-664-3687 (817) 202-9965, (817) 517-2402. additional dbas -...

UNITED CARPET CLEANING SYSTEMS

PO BOX 1625
Hurst, TX

US Certified Contractors

13187 Research Blvd
Austin, TX
Us certified contractors, inc. cares about keeping a roof over your head. we have been a...

Veteran Hands, Inc

801 Haggard St
Plano, TX
Veteran hands is a 100% military veteran company. our goal is to continue serving our...

Wah Home Improvement

Trinity mils blvd.
Dallas, TX
Here at wah home improvement we are a full service home repair company, we can handle any home...

Walt's Painting

240 E.FM 323
Palestine, TX
Local contractor with 35 years experience specialized in remodel & repaints, also use lead...

WALTER BARBER

2401 Ohio Dr
Plano, TX
2 employees. subs used for some carpentry. cost is determined by the job. travel charges may...

Water Damage Dallas

4904 Sycamore St
Dallas, TX
We offer quality water / fire damage restoration services and mold removal service for your...

Water Rescue

359 Lake Park Suite 124
Lewisville, TX
Water rescue/remodel rescue is a full service restoration and remodel company. we have been in...

Watermark Plumbing

4204 Meadow Ridge Drive
Carrollton, TX
With watermark plumbing, you get a master plumber on every job. we are committed to winning...

Way Construction Services Inc

1608 Osprey Dr
Desoto, TX
Additional contact name - jim anderson, tad anderson, additional e-mails -...

Webb Roofing and General Construction

706 Springdale Rd
Bedford, TX
Webb roofing and general construction has been a family owned business since 1982. webb...

Weltech Renovations

P.O. Box 832141
Richardson, TX
Weltech renovations is a veteran-owned and family operated business with 15 years experience...

WES LOCHRIDGE & ASSOC

3225 Northwest Pkwy
Dallas, TX
We are a full service insurance restoration company in business since 1983 with roots in the...

WESTWOOD ANTIQUES QUALITY RESTORATION

1675 BRUMLOW AVE
Southlake, TX
Westwood does require a deposit on all work orders. payment is due upon pick or delivery.

Wet To Dry Restoration

3809 Vicksburg Ct
Plano, TX
With over 15 years of experience within the water restoration industry, wet to dry restoration...

Whirlwind Carpet & Upholstery

3501 Sycamore School Rd
Fort Worth, TX
We offer carpet, upholstery and house cleaning services. we are bonded and insured.

White Construction

4 Carrol Price Ct
Mansfield, TX
White construction is a full service remodeling company serving mansfield, arlington,...

Williams Renovation & Building Company LLC

2822 Lost Creek Court
Rockwall, TX
Over 30 years experience as a master carpenter and remodeling contractor in the dfw area,...

Woodall Construction Services

1035 Willow Creek Drive
Burleson, TX
Welcome to woodallremodeling.com you’ve worked hard to achieve your life's goals, and you...

Xtreme Remodeling TX

4900 Preston Road #B
Frisco, TX
Xtreme remodeling & design is a full-service construction design and supply firm with an...

Yellow Jacket Construction

237 NE Moody St
Burleson, TX
Yellow jacket construction has been a leader in the dfw area for over 10 years servicing all...

ZeroRez Carpet Cleaning

1000 W Crosby Rd
Carrollton, TX
Our green carpet cleaning dallas provides natural, chemical free, steam cleaning with no...

Zeus Floors

521 J Place
Plano, TX
Residential and commercial flooring including hardwoods, laminates, tiles, stones, carpets and...

Zman Lawncare and Landscaping

Arlington, TX
A vet owned and opperated by vets only.
Dallas Zip Codes

Join Angie's List to get the best local reviews in Dallas.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Water & Smoke Damage
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money