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Dallas Water Damage Restoration Articles
Water Damage Restoration reviews in Dallas
However...construction was delayed due to confusion between
The work completed by sub-contractors was professional. However, there seems to have been a lot of work completed by
The construction supervisor was very friendly, but I don't think he was as diligent as he should have been. For example, there were doors opening the wrong way, baseboards not matching, painting that wasn't quite right, shelves that needed to be replaced that weren't, roofing issues that were missed, etc. There's a long list... I should not have had to point all of these issues out. As the supervisor, I felt it was his responsibility to make sure these issues were completed and completed correctly. They fixed the issues, but my point is that they wouldn't have been had I not pointed them out when he should have done it.
I had cork flooring installed, but they did not apply the sealer to it. Instead, they brought the sealer to me so I could do it myself. And, regarding this and other issues that I discovered after I moved back in, I was told by the supervisor that his concern was to get me back in the house as soon as possible. It will be almost impossible for me to apply the sealer on the flooring now that I am back in the house with 4 dogs and furniture. The cost of the flooring seemed to be much more than the price I was quoted from the manufacturer. However, I have not been provided invoices from anything I paid for that insurance did not pay for, so I have no way of determining if it was correct.
The owners and
They provide a 5 year warranty. Within a month after moving in, the area between the ceiling and the crown molding in the dining room was separating and there were two crack above doors. The response was...the house is settling, so we'll repair it once. Really...the house settled in a month...the house is over 50 years old; I think it's already settled. In addition, the person who came out to fix this issue and to install some latches wasn't even sure what all he was supposed to do. He didn't have all of the materials, so I ended up doing it myself.
I feel this company has great potential and wants to do the right thing, but you will probably have to go to the owners if you if you issues. Maybe if I had done that I would have had a better experience.
We would like to point out that
same day - I wasn't overly confident in the assessment and it felt a little "sales-ey" so I told him I would think about it. I then
called a couple of more companies and spoke to
recommendations. We spoke about the insurance claim process and he provided their normal process for managing that as well. I could quickly tell that
that they'd do the very best. After a quick conversation with our insurance agent, I gave
So the next day
issues, our insurance company and contact information and some pictures. I will say that the communication process with
insurance adjuster so they could meet in person and discuss the plan. After that was squared away,
Although I hope we never have to go through this process again, if we ever have another water leak we would absolutely use
I'd like to say more, but when you're ignored, it's tough to give much of a grade.”
I expect an estimator to not only estimate cost, but project time. Being off by a magnitude of 200 - 300% is too great for me to feel comfortable with his estimate and how the rest of the project would go.
We think we're the best, and we can prove it.
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