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Moving Truck Rentals to Avoid

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Over 74 reviews for
Dallas Moving Truck Rentals from people just like you.

F
"Started with a general internet inquiry.
, salesperson for
, responded by phone and said all of the correct things." (I never noticed that he only would correspond by phone until after the fact). Of course, all of the things that I wanted him to say (and believed) turned out to be
, so if you're told to expect a call a couple of days before your "move window" letting you know which day the movers will be there, you won't get a call and the company will deny any responsibility for giving you a call. If you're told that your stuff will show up in 2 (or even 3) days, it's a lie. The contract that you'll sign will give the company 21 days, and they intend to take all of it. I spoke with the company over a dozen times, starting 4 days before the move, when
promised we'd get a call. They could tell us nothing in advance. We were told that the day before the move, the mover would give you a call. At one point, I spoke with
, supposedly the President of the company, and he told me the moving company would not be able to move us in the "move window" which was in the contract. Instead of remorse or an apology, I received instructions on what I should say to our new home buyer and the closing company about needing a few extra days. Suffice it to say, we were not given a few extra days by the buyer, we had to rent a separate U-Haul and move ourselves into the U-Haul, and then wait for the movers to show up a day late. When the movers showed up a day late (the movers hired by Alliance because, I suspect, other plans had fallen through) they were out of Dallas, and instead of taking our furniture to WI, which was what
committed to over the phone, they were told to take our belongings back to Dallas, and then move them up within the next 2 - 3 weeks. Because we were outside of the contract (they showed up a day late), and because we had already packed everything into a U-Haul, we decided to move ourselves. Alliance then threatened to withhold our downpayment because - according to Alliance - we refused the attempt of the movers to move us on the contracted day. Here's what happened - after we loaded our own U-Haul and went through closing on the house, we received a call from the movers at 8pm. They had just arrived in our town with another load, would need 2 - 3 hours to unload that load, and then would be exhausted. They asked if it would be okay to move us the following morning. At this point, it didn't make any difference to us, so I approved their request. Alliance is taking the position that since I did not insist that the movers move us at 11pm at night, I was responsible for the day delay. Be very wary of this company - trust nothing that is said, and read your contract very carefully. The company knows this contract well, and will constantly throw the contents back in your face, and takes absolutely no responsibility for anything their salespeople say.

-Tom L.

A
"We had some miscellaneous items left over from our recent move and we needed someone to come immediately, as we needed to hand over out keys to the new homeowners." I called
and spoke with
. He was very professional and was able to send a crew over right away, during a break in their schedule. We were thrilled with the service. Quick, professional, very pleasant, and reasonably priced. I would highly recommend this company.

-JULIE R.

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Local Articles in Dallas

Angie's Answers

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Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
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If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
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Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
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Truck Rental reviews in Dallas

F

Rating
I never got to actually use my truck...
Dallas Moving Truck Rentals Provider Name Locked
called me and left a message. They said they were confirming my rental from 7am -1pm on September 1, 2015. I called them back right away, there must be a mistake. I planned on taking my son to college, that cant be done in 6 hours.
I called and the woman was very short with me. she said I was only allowed to rent the truck for 6 hours. I explained to her that When I scheduled the rental I specifically told the gentleman,
Dallas Moving Truck Rentals Provider Name Locked
, that I needed the truck for 24 hours.
Dallas Moving Truck Rentals Provider Name Locked
said that was not a problem at all. Now this woman is telling me I cant use the truck for 24 hours, so I cant get my son to College on September 1. Today is August 27th. Now all the trucks are rented and I have no options. I am very, very upset and disappointed with UHaul
Dallas Moving Truck Rentals Provider Name Locked
,
Dallas Moving Truck Rentals Provider Name Locked
. I would not recommend them to anyone.
- Maresa K.
A

Rating
This was our first time using
Dallas Moving Truck Rentals Provider Name Locked
and it went very well. We were debating between Budget and
Dallas Moving Truck Rentals Provider Name Locked
and the companies realized this so they kept cutting their costs to undercut each other.
Dallas Moving Truck Rentals Provider Name Locked
ended up being the cheapest offer at $200 for the large truck on a one way trip from Nashville, TN to Indianapolis, IN. My only complaint is that we really wanted a lift gate as these arcade cabinets are incredibly large and heavy but no one would give us one for the one way trip. The truck did come with a ramp but the lift gate would have made the move a lot easier.
Aside from that, the truck worked great and came with unlimited miles. It also got great mileage for the size of the truck. Should we need to move another large haul such as this, I would definitely come to
Dallas Moving Truck Rentals Provider Name Locked
!
- Phylicia B.
F

Rating
I went with this company because they accept checks and his reviews were so good. He said any mover that wants to be paid before the move is over, is not a good mover. We set up the move. I had to move earlier than I had planned because of scheduling and availability. They were 2.5 hours late because the truck broke down. I was supposed to have a 4 man crew between 8 or 9 in the morning. 1 crew of 2 showed up at 10:30 with a smaller truck. The second truck showed up later. The crew leader on the 2nd truck began to yell at the 1st crew and asked why they didn't order a 3rd truck. The decided they would make it work. I told them, we got to get this done. I have to get my cat before the vet closes. As time passed the trucks were filling up and they had not ordered a 3rd truck and they began yelling at me that they didn't have anymore room on the trucks. They did not listen when it came to where and how I wanted things packed. They told me don't worry about it, we'll sort it out at the storage. I needed one item out to the
Dallas Moving Truck Rentals Provider Name Locked
. They could not get it out in one piece, so they broke it. They also ran out of pads and then only shrink wrapped my items. The owner said it was impossible to run out of pads. They have over 100 pads on a truck. Then they were taking paintings and glass out to the truck not wrapped at all. The owner told me, "Oh they wrap it out at the truck."My patio chairs were strapped to the metal lift, and my mattress and box springs were attached to the outside of the truck. They told me the entire house was empty. I came back and luckily checked the garage. There were enough items in the garage to fill the back of a pick up truck. The owner called and was yelling at me about refusing to pay. He said I cannot refuse to pay because it is against the law and is fraud. I had no idea what he was talking about because I did not refuse to pay and was not supposed to pay until the move was over. I reminded him of that and he said, "Oh, I forgot I told you that." The owner told me that because of all the issues I had with the first move, that he would send a new fresh crew of his best and fastest movers. I said how will they know what goes where? He said to call in the day before for the stuff that was going to my sister or necie. The owner told me I would never get a shock from his company, because he is so good at estimating. Well it ended up being 1500 more than estimated. He stated that it was my fault because I needed things delivered to my sister and my
Dallas Moving Truck Rentals Provider Name Locked
. Originally I needed the items delivered to my sister by noon, but then she had the day off, so it was no longer an issue. When it came time for the second part of the move. They told me that they could not pack the truck and deliver the items to my sister, my
Dallas Moving Truck Rentals Provider Name Locked
and I. He said it was going to cost more money and take more time because I was putting time constraints on him. They wanted to do me, my sister, then my
Dallas Moving Truck Rentals Provider Name Locked
. I told him "Remember, I called you back and told you my sister was off and there were no time constraints." When the crew of the second move brought the items to my home, they were all mixed up and not sorted to what goes where. They kept bringing the wrong items to the wrong areas. The older guy,
Dallas Moving Truck Rentals Provider Name Locked
, was very nice and told me don't worry about it, we will sort it out for you. The younger guy, Nick, kept threatening me that "His crew was about to walk off the job." I told them I would be happy to come down and tell them where everything goes, but I was not going to leave my apartment door open because of my cat. They kept bringing things up and making piles. I told them to not pile things there, furniture is going to go there. They said, just let us bring the items up, then we will put everything where it goes. Then, they were mad that they had to move the items twice because the didn't listen when I told them not to make piles. They told me there were still boxes in the truck and they could not bring up anymore boxes because I wouldn't be able to move around. I said that I needed my boxes for my bathroom and my kitchen. They then began to cuss, just bring it all in. They began stacking the boxes and using moving straps to bring them in. This crushed the boxes. They finally got everything loaded in the house and I began to notice all the damage to my furniture items. I still haven't found all the damage. I felt intimidated by the movers, so I tipped them way more than I would normally have because I was scared of them and they knew where I lived.
Dallas Moving Truck Rentals Provider Name Locked
then gave me a paper to sign. He said don't be shocked by the numbers just sign, you and
Dallas Moving Truck Rentals Provider Name Locked
will talk about the final price. So I signed and did not give them a check. Then The owner called me and began yelling at me about refusing to pay again. He said I was a liar and I was being facetious. He wants payment immediately or he was calling the police. I reminded him that
Dallas Moving Truck Rentals Provider Name Locked
said that he and I would work the final price out. He said everything was my fault and what credit card did I want to use. I told him that I would send him a check. He said he was not going to wait for a check. He made me overnight a check and send him the tracking number or he was going to call the police. He said "I was going to work with you on the price, but everything is your fault and now I want the full amount. Now give me my money or I'm calling the police." I am honestly shocked at how bad this experience was after seeing how great their reviews were.
- Lynn M.
F

Rating
It was horrible. They showed up prior to calling me first. I asked them to call me within 30 minutes of showing up.
Dallas Moving Truck Rentals Provider Name Locked
said he would give 30-60 minutes notice before they showed up. I arrived at the storage unit. They looked in the unit and said it should be no problem getting the job done in 2 hours. They started loading up my coats and other wardrobe. I asked them if I should stay and look over them or leave? They advised me I could leave and meet them at the new unit. They called me as they were leaving the storage unit at 9 a.m. It took them about an hour to load the truck. I gave his directions on how to get to my new apartment. It was supposed to be a 15 minutes drive. I called him 30 minutes later and asked where he was. They advised me they were driving slow so nothing would be bouncing around in the back of the truck. They finally showed up and started unloading. They were throwing fragile items into that wardrobe cart. They weren't being very careful with those fragile items. I had some items that were going into another storage unit that was in my apartment complex. They were just throwing things on top of other fragile items.
Dallas Moving Truck Rentals Provider Name Locked
,
Dallas Moving Truck Rentals Provider Name Locked
, and
Dallas Moving Truck Rentals Provider Name Locked
were the 3 movers.
Dallas Moving Truck Rentals Provider Name Locked
and
Dallas Moving Truck Rentals Provider Name Locked
were the ones who were bringing the items upstairs to the apartment. They were very kind. They weren't being rude or anything to me. They were just careless with my belongings. I had a leather couch, love seat, coffee table, end table, mattress, 2 box springs, and the bed frame. They bed frame was never put together. It was just thrown into the room. An antique
Dallas Moving Truck Rentals Provider Name Locked
cabinet, from World War I, was lifted by the legs and broken. The leather couch and love seats were dragged. It caused scuffs and scratches on the arms, corners, and bottoms of the couches (front and back). There was no damage to the coffee or end tables. Everything was already wrapped with moving blankets before they ever showed up to the storage unit.
Dallas Moving Truck Rentals Provider Name Locked
insulted his employees and said "not a bad job for a bunch of drop outs." On my way from from the condo, I received a voicemail from
Dallas Moving Truck Rentals Provider Name Locked
that said "I forgot to talk to you about the gas (money)." I called
Dallas Moving Truck Rentals Provider Name Locked
after I received that voicemail and asked if I owed money for gas.
Dallas Moving Truck Rentals Provider Name Locked
said, "Absolutely not, that's included. If he mentions that to you again, call me immediately and I will fire him on the spot. My son called and spoke with
Dallas Moving Truck Rentals Provider Name Locked
. My son told
Dallas Moving Truck Rentals Provider Name Locked
he has never seen such a horrific moving job in his life. It was just a terrible experience. I spoke with
Dallas Moving Truck Rentals Provider Name Locked
after the move and advised him that my couches were trashed. He said he had a great leather guy to come out and fix my couches. Finally on August 10,
Dallas Moving Truck Rentals Provider Name Locked
called me and offered me $100 "out of good faith." He advised me if we followed the contract (that was never explained to me) that I would only get $6. He also asked me not to talk about this on social media. He wanted me to sign a paper agreeing to it. I opted out of that, because I feel like people should know about my experience with this company.
- Colleen D.
F

Rating
I called in advance to see if the 24 foot truck and blankets were ready to go for my truck prior to arrival on 5/1/15. The owner said yes. On arrival, once I paid for my insurance and the truck (which I reserved a week in advance), the owner took me to the truck that had the following problems:
-- Not filled with gas
-- Severely unaligned (I noticed this immediately after I left the property)
-- Bumper not aligned and severely bent
-- Steps severely bent under passenger side door and back of truck
-- Not cleaned out in the cabin or the back (IE I dug out bottles and bags of food, melted chocolate and candy from the front cabin. The cargo area was just as unclean.)
-- A crack/ding in the windshield
Misinformation given to me at time of rental:
-- Owner said that I had to pay for roadside assistance (not true)
-- Owner said that the truck got "10 miles to the
Dallas Moving Truck Rentals Provider Name Locked
" for Diesel fuel (not true)
-- Owner refused to let me leave the premises with the low tank of gas. I had to go with him to fill up the tank instead of just documenting how much was left in it. (This goes against the policy listed online that states a renter can return the truck with the same amount of fuel notated by owner when leaving premises). He paid for the gas and helped me return a rental car.
Poor service from Owner:
-- Owner did not fix ANY of the problems I pointed out to him. He said it all was "normal" wear and tear. (See attached pictures)
-- Owner did not offer or DO his job - IE clean out the truck and make it presentable prior to giving it to the client.
-- I asked for another 24-foot truck. The Owner said there were none, so I had no choice due to time constraints. I did not notice the truck was not aligned until I left the property.
Poor service from Budget corporate:
I took the truck to a storage unit nearby. During that time, Budget Corporate called my cell and did the following:
-- Told me they had trouble with this location/owner "all the time"
-- Told me the owner had not properly taken inventory of the truck, so I had to do that. Corporate asked that I verify what type of truck and item number I had.
-- Did NOT AT ALL offer to help when I told them of the truck's condition - steering misalignment and damage
-- Complained to me that the Owner was terrible. But no offer to help other than "call roadside assistance."
The car is so poorly aligned I have difficulty navigating it. EX: It took me 8 hours to make a 3.5 hour trip due to the truck's poor quality. AND NO HELP WAS OFFERED REGARDLESS OF WHAT I HAVE SAID.
When I dropped the
Dallas Moving Truck Rentals Provider Name Locked
off at the end destination, I told the Budget owner at that site what happened. He offered no help and said that's the way these old trucks are - out of alignment, and he can't clean them, etc.
I will NOT be doing business with Budget again. Although I have done so for about 20 years with moves across the country.


- Lisa G.
C

Rating
The local truck provider on
Dallas Moving Truck Rentals Provider Name Locked
Rd was great, very professional, helpful and made for a pleasant experience. But it was U-Haul reservations who were rude and lacking in professionalism. We made an online reservation for the truck a few weeks before our pick up date of August 1st, intending to pick up the vehicle at a location a few miles from our home. On
Dallas Moving Truck Rentals Provider Name Locked
31st, we received email from U-Haul that changed our pick up to a location that was 15 miles from our house with a pick up time of noon. We spent two hours on the phone with U-Haul reservations trying to get a different pick up location and a time earlier in the day. We were passed to 5 different people. Three were rude. One even said we were "bumped" which sounded like we lost our reservation but it was more than likely he was being sarcastic. We unsuccessfully tried Penske and
Dallas Moving Truck Rentals Provider Name Locked
but they had nothing available this late stage of the game. In the end, we finally talked with a nice woman in Houston who was helpful and knew what she was doing. She could not understand why we were being told we had to pick up the vehicle at noon when it was available when the facility opened at 9:00. We did get our vehicle at the location 15 miles from our home and in the end, accomplished what we intended but we will never use U-Haul again. The truck itself was new but I found it unstable with a rough ride. I was surprised how much effort I expended to get to our destination 175 mile away.
- Robert M.
D

Rating
In a nutshell-beware of this business and these people. The first hint of a red flag is on actually taking delivery- and the extremely onerous 'process' of getting checked out for clearance to drive away. This 'process' involves a full 20 minutes of watching the service person 'check' the vehicle. This involves actually allegedly photographing every scratch, ding and
Dallas Moving Truck Rentals Provider Name Locked
, inside and out, top and bottom. Never seen anything like this. This should actually occur before pickup, so as to allow the customer a little more courtesy, in my opinion. don't remember them actually checking under the hood, mind you, just an emphasis on every scratch. These people use mirrors to look and photograph-again allegedly, the top and undercarriage. Once I saw this, I was prepared for return and my suspicions were confirmed. First, I have a commercial Drivers License and was 'super careful' with this truck. On return, the same process is initiated, i.e. everything is once again 'allegedly' photographed, and I mean everything. It doesn't take a rocket scientist to suspect that they are hoping to find something so as to milk the customer for more money. As I suspected, something was allegedly 'discovered' on the very top of the 18 foot truck. When I attempted to climb up to see, I was asked to get down. These guys are sneaky in that I was told there 'may be some additional damage', and this of course would have to be confirmed from previous 'photos.' As I began to protest I asked to speak to the boss, and he states that a final determination will have to be made at a later time-after I am gone and left the scene, obviously another big red flag. Wrong, my brother and a friend witnessed all this and I decided to advise them to expect me to be contacting the BBB and an attorney, and the police for good measure. No way this vehicle had any additional 'damage' because of the way it was driven and the fact that it was secured overnight. These guys apparently have no serious competition out here, at least on this side of the island; yet they are in serious need of some, and the consumers out here deserve better than this. I have rented cars and trucks previously on numerous occasions and nothing has ever come close to this. At one point I was even told that if additional damage was found, that the owner is notified. I said please do so and ask him or her to come in, because I want to have a word with him/her. This wasn't done of course,. Finally, after over a half hour awaiting 'release', these guys finally relented and I advised them I wanted it in writing that the truck checked out OK. They complied. One final note: I guess my suspicions were aroused on initial walk in to their office, when an apparent disgruntled customer was just leaving. Didn't hear much conversation, but this guy did not seem happy. They were
Dallas Moving Truck Rentals Provider Name Locked
with the wrong 'consumer' here, as I read 'Consumer Reports' and take pride in being an 'educated consumer.' Can't help but wonder just how many of their customers are being 'taken for an additional ride' once these vehicles are returned.
- Kenneth B.
F

Rating
Had a coupon for 2 men for $60 per hour with a minimum of two hours. Guys were very slow and we were completely done in less than an hour and a half including the time it took for them to fold up their blankets!
When I called to set up the woman said that the fee would be $120. THE COUPON SAYS NO
Dallas Moving Truck Rentals Provider Name Locked
FEES! My husband went with them and was charged an extra $60. trip charge! He talked to a man on the phone who would not back down. When he came home I called. The man yelled at me and said that they couldn't refund the extra $60. He finally said he would leave a note for the owner. When she called back she also yelled at me and said there would be no refund.
Dishonest business! Do Not Use!
- Judy K.

Moving Truck Rentals in Dallas

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A TRUCK EXPRESS

4033 MINT WAY
Dallas

AFTCO ENTERPRISES

2460 W AIRFIELD DR
Dallas

All American Movers

515 Fannin @ Park St
Beaumont

ANDRUS TRANSPORTATION

5712 W LEDBETTER DR
Dallas

Army Ant Moving

10624 FM 620
Austin

BEKK TRANSPORTS

4831 DON DR
Dallas

BLUE CHIP DELIVERY INC

8510 AMBASSADOR ROW
Dallas

Boyd RV Park

538 E Rock Island Ave
Boyd

BTA SELF STORAGE & RV PARKING

4422 STATE HIGHWAY 276
Rockwall

C&J Small Haul

4803 Tarragon Ln
Grand Prairie

CAM TRUCKING

7441 MARVIN D LOVE FWY
Dallas

CDL Help

Waxahachie

CDL Rental TX

S. Bowie Dr
Weatherford

CIMA TRANSPORTATION

13252 TI BLVD
Dallas

COLDIRON SPECIALIZED TRUCKING

704 W SIMONDS RD
Dallas

Cornerstone Mini Storage

1627 W. Henderson Street
Cleburne

D'VILLE DELIVERY

8189 S Central Expy
Dallas

Economy Truck Rental

1750 N. Collins Blvd.
Richardson

EMPIRE CARTAGE LLC

1700 WOOD ST
Dallas

Enterprise Rent-A-Car - Allen

29 Prestige Cir
Allen

FIREBALL EXPRESS INC

7425 S CENTRAL EXPY
Dallas

FIRST PLACE TRANSPORTATION INC

8815 S CENTRAL EXPY
Dallas

GLITNER INC

6430 SLOPES DR
Dallas

GRANT GERRARD

3818 IRVING BLVD
Dallas

HECTOR'S TRUCK LINES

8610 DUNLAP ST
Dallas

HLB TRANSPORTATION SVC

11020 AUDELIA RD
Dallas

HOLT AgriBusiness Fort Worth

549 W. Loop 820 North Suite 102
Fort Worth

HOLT CAT Irving

2000 E. Airport Fwy
Irving

HOLT Truck Centers Edinburg

1320 S 25th Ave
Edinburg

HOLT Truck Centers Fort Worth

549 W. Loop 820 North. Suite T.
Fort Worth

HOLT Truck Centers Irving

1601 E State Highway 356
Irving

HOLT Truck Centers Pflugerville

16013 N. IH 35
Pflugerville

Home Depot

1515 N Central Expwy
Mckinney

HORIZON TRANSPORTATION INC

9550 SKILLMAN ST
Dallas

HUNTER TRANSPORTATION ENT

3306 WILLOW CREST LN
Dallas

IWARE INC

1920 W AIRFIELD DR
Dallas

Just Hail

2201 Long Prairie Rd
Flower Mound

Justin Moving Company

1018 East Hwy 67
Duncanville

LANDSTAR RANGER-REGIONAL

4248 SIMONTON RD
Dallas

PENSKE TRUCK RENTAL & LEASING

238 W COMMERCE ST
Dallas

R & M TRUCKING

6001 SKILLMAN ST
Dallas

RAIL CONNECTION INC

7333 C F HAWN FWY
Dallas

RANGER TRANSPORTATION

11325 PEGASUS ST
Dallas

RANGER TRANSPORTATION

4248 SIMONTON RD
Dallas

Rent -A- Van llc

2002 S Stemmons Fwy Ste 210
Lake Dallas

SALASKY JACKSON OFFICE

7114 WESTER WAY
Dallas

SHADOW FREIGHT CORP

7425 S CENTRAL EXPY
Dallas

SOUTHEASTERN FREIGHT LINES

4211 IRVING BLVD
Dallas

SOUTHWEST FREIGHT

8189 S CENTRAL EXPY
Dallas

SURWAY INC

3177 IRVING BLVD
Dallas

TAYLOR RENTAL

1624 N 1st St
Garland

TRIPLE E TRANSPORT

9408 CEDAR RUN DR
Dallas

U HAUL

7015 FERGUSON RD
Dallas

Uhaul

525 N Stemmons Fwy
Lewisville

Uhaul - Neighborhood

3906 W Airport Frwy
Irving

WOODBERRY TRANSPORTATION

353 WOODACRE CIR
Dallas

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Dallas Zip Codes

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