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A
"It went very well.
was very reliable and professional. Overall he did a great job. He fixed everything we needed within the scheduled time." The company even emailed and called me to tell me that he was on his way!

-Natalie C.

F
"They charged me $200 but were only here about 5 minutes, I understand it was an emergency service call but that price seems too high. They advertised only as "24" Hour Locksmith" but when they completed the work and gave my my invoice it said
on it. They have negative reviews on Angie's List as well as the BBB and it looks like they're trying to trick people into thinking they are a different company.

-Kerry L.

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Dear Angie: Are keyless locks — the ones with a keypad — as good as regular deadbolts? — Deb H. of Madison, Wisconsin

Giving the code to your electronic keypad lock to someone who needs access to your home is a lot easier than having additional keys made. (Photo by Brandon Smith)
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Today’s high-tech entry systems offer ease of use ... but are they more secure?

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

I apologize for any confusion, but you currently don't have access to our Gainesville chapter. To add this access, login and then click "Manage My Account" from the "Account" menu near the top of the page. On the next page select Add Another City just below where it lists your current subscription.
 
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Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated locksmiths, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
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In addition to the roughly $100-200 for the lockset itself, I would expect from $50-100 range (depending on your local labor costs) by a locksmith, ASSUMING you get a lockset that uses the existing door and frame lockset holes - should only take about 15-30 minutes in that case. Could run into maybe $100 more for a carpenter or the locksmith to fill and glue the existing holes and then drill new ones if lock does not fit the existing (probably "standard" hole spacing and setback - or maybe $200-300 more for carpenter to put in entirely new striker side trim and paint to match if you don't like the looks of the filled holes.
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I understand your concern - but locksmiths are criminal record vetted and bonded pretty well, so not a major risk there. Unless you bought the deadbolt and entry lockset as a boxed set - both keyed the same - it would be normal for him to rekey so they use the same key. People do not want to have to fumble with two different keys to get in, so he probably just did not think to ask if you wanted them the same. Is it also possible he was keying to match a back or garage door lock too so all your entry doors use the same key ? A large portion of their work is rekeying locks after change of tenants or owners, or changing out a worn out lockset, so that would be second nature to him to do it - I don't personally think you have a high risk from this, unless perhaps you live in a very upscale house and had a lot of valuables laying around that he could see while working. If that $66 million Van Gogh painting you bought yesterday was leaning against the entry wall waiting to be hung, then I might be a bit concerned - otherwise not.

Locksmith reviews in Dallas

A

Rating
Unfortunately I bought the lock ay Loews and someone had taken some of the parts from the box.
Dallas Locksmiths Provider Name Locked
rekeyed my lock until I could get back to Loews and replace the lock. He then returned and installed the new one. Great guy!
- Andrew S.
A

Rating
I called them at 6:45 AM on a weekday when I realized I'd locked my house and car keys inside my house. The other locksmiths I checked on either weren't open yet or didn't answer.
Dallas Locksmiths Provider Name Locked
answered right away, and the dispatched locksmith,
Dallas Locksmiths Provider Name Locked
, called me within 5-10 minutes to let me know he was on his way.
He was delayed a bit by traffic but called me while he was en route to give me an updated ETA. It was excellent communication, and I still consider his arrival time to be reasonable especially considering weekday morning traffic in and around Dallas.
He had the door open in less than 5 minutes, and I felt the price for the service was fantastic.
It was also clear to me that customer satisfaction is important to
Dallas Locksmiths Provider Name Locked
, and I would not hesitate to call them again in the future...although I'm hoping to not get locked out again.
Based on my experience,
Dallas Locksmiths Provider Name Locked
is a true professional who values his customers and genuinely wants them to be pleased with the service provided.


- Jennifer R.
A

Rating
Punctual, knowledgeable, clean. Impressed he described the problem in detail (broken springs) after opening and closing the lock. Impressed he picked up every little piece of dirt, some of which was there before he arrived. Locks work much better after he fixed them. Reasonable price Had invoice on a tablet which also took my debit card. Emailed me a receipt within seconds with a survey to complete. Would use again.
- Don J.
A

Rating
Very responsive, came same day as request. Solved a problem by repair and alignment rather than an expensive replacement. Good doing business with them!
- Paul T.
A

Rating
This is great....this is how Angie's List should work.
We had our car broken into, and house key was stolen out of car. Wife went into crazy paranoid mode. I looked up locksmiths on Angie's list. After 2 calls I came to
Dallas Locksmiths Provider Name Locked
. I kid you not, 15 minutes later
Dallas Locksmiths Provider Name Locked
was at my front door re-keying the house. The wife was obviously pleased, so my life expectancy lengthened a few more months.
I can not say greater things about the service and promptness. Thank you
Dallas Locksmiths Provider Name Locked
, and thank you too
Dallas Locksmiths Provider Name Locked
.
- Travis G.
A

Rating
Our free-standing garage was broken into during the night. Thieves had forced the dead-bolt of side door leading from back yard into garage. We called
Dallas Locksmiths Provider Name Locked
& Lock at 9AM. They promised to come in the afternoon to see if damaged to door could be repaired and lock replaced. If they were running late, they would definitely come before the day was over. An hour later we called them, saying it would be a good idea to also-re-key the house while they were here.
Shortly after lunch we received a phone call that the locksmith would arrive around 1PM. The garage door was repaired with new deadbolt and our three entry doors were re-keyed with a separate key for our safety.
We knew from neighborhood emails that garage break-ins were occurring. Before Christmas locksmiths are as busy as the burglars. The quick response was very important to us as was the great work by the locksmith.
Dallas Locksmiths Provider Name Locked
& Lock deserves the Super Service Award given!

- ANNELI H.
A

Rating
Dallas Locksmiths Provider Name Locked
from
Dallas Locksmiths Provider Name Locked
came out to change the locks on our new home. He was scheduled to arrive at 9:30am and showed up right on time. He was extremely swift and professional and did exactly what we needed him to do. He left us with two new keys that worked on all locks, and even warned us about a potential issue with the non-key internal lock of one door that might present some sticking issues down the road.
Overall, I don't anticipate needing a locksmith again for a number of years, but next time we do, we will absolutely look to these folks to help us out.
- Nathan M.
A

Rating
I was very impressed. This is the first company to offer ideas over the phone at no cost. I will defiantly consider them in the future.
- Iris S.

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