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The day of the appointment, they had scheduled between 10 and 2pm. I had asked that they call me 20-30 minutes beforehand. They said that was standard. I could not have asked for a better, more convenient process. The day of the appointment, they called me early in the day to give me an idea of whether they might be toward the beginning or end of the appointment window. I was so pleased since i had a busy day and they made it very easy.
With my previous company, i had many problems. There would always be problems and I'm not sure why. I assumed my main system was old and hard to work with and that it needed special key fobs.
i was very pleased. They explained the system to me.
I wanted an alarm system that was user friendly, and could be remotely armed or disarmed using my smart phone. Called extra recommendations that accommodated our large dog and explained the total connect system.
Our system was installed and it works great! Thanks
The best part was definitely the process on the phone. The people that picked up the phone when i called was amazing. I specifically remembered how they did not try and up-sell me. They presented different options, and even asked if i wanted to "scale it back" which was basically saying "If it's too expensive, we can do less" which is not what most companies would do.
All Home Automation Contractors in Dallas, TX
Cedar Hill, TX
The Colony, TX