As embarrassing as it sounds, driving into or backing into your garage door is a common problem. Stay calm and fix the garage door damage with this advice.
Angie's List In The Press
Dallas Garage Door Repair Companies Reviews
"The first day they just trouble shot the problem and determined that a replacement was needed. The second day they installed the new opener. The guy on the first day was really helpful and took his time. The guy on the second day was impatient and in a hurry. There were also questions about what features were in the estimate (did it include a battery ...more backup?) since I didn't have any written estimate only a verbal one. "
"My wife got a new car and I was trying to set the interior garage controls to operate both of the garage doors. I had done this on two previous automobils and thought there would not be any problems. Well, lets just say that before I knew, I had completely changed the codes in the units and nothing was working, not the handhelds, not the cars, and ...more one of the master buttons on the garage wall (which I had in the lockout mode) without realizing it. The serviceman help me start from scratch with everything. He was polite, and very professional. He realized what I had done and was helpful and not condesending (though he probably thought I was a major DA, he treated me very cordially) and I appreciated that. We worked as a team and he was able to show me what I had done wrong and why this had happened. I always "shadow" all service personel that come to the house because I want to learn about all the different parts of a home. It did not seem to bother him as some do. He explained everything and was professional in doing so. I highly recommend this company and their personel. It was a great job!
"The technician called before he arrived and showed up and was quickly and readily able to perform the programming of a new garage door opener and program the cars and the keypad entry. He was friendly and efficient.
on the phone seemed knowledgeable about technical details and available options, and was willing to look up things he wasn't certain of. The installer called in advance as promised, arrived within the scheduled window, appeared very neat and organized, and completed the job (mostly; see below) in the estimated time. ...more The quoted installed price included tax. The new screw-drive opener is quiet and fast, and the initial quality seems good.
CON: The installer didn't check operation of the remotes outside the garage, and explained delays in response of the opener to the remotes as a "safety feature". Consequently I had to adjust the opener's antenna to get reliable operation.
On the whole I'm happy with the result, but providers should (1) not invent explanations, and (2) thoroughly check operation after installation. Thus the overall "B". "
"From the first voice on the phone to completion of the job (the same day!) it went perfectly.
was on time, very professional and friendly. He explained that our opener was old and he would do the best he could to make it work. He did and it still is working perfectly three and a half months later. Thanks,
"Everything went smoothly from scheduling to service. My appointment was scheduled within 24 hours of purchase for service the same week. I was given a three hour arrival window during which the technician,
, arrived. He arrived toward the end of the service window (but the provider called me at the beginning of the service ...more window and let me know to expect that).
was pleasant to work with, promptly completed the tune-up, answered my questions, and provided insights on my garage door. He in no way pressured me for extra service as I had expected based on the deal. I would use these folks again in a heart beat. "
"These guys were incredible!!! My garage door would not open at all and it was a Saturday. Other companies I called said it would be at least a week before they could come out. These guys said no problem and came out by the end of the day. I needed a complete new system, which I expected as it was an old unit. They were fast, professional, and friendly. ...more Both guys made me feel like they truly cared and were charging me a fair price, which was lower than other bids I got for the same service. Highly, highly recommend and will use them for annual maintenance. Thank you,
-you are the kind of company that every company should strive to be! "
"The representative called a few minutes before he came to tell me he was on the way.
was punctual, professional, pleasant and very thorough. He left me with his checklist showing that he had checked everything. He tightened the unit mounts, and that helped with the vibration. The door was coming down too hard, and he adjusted ...more that so that it would not crush a child. This had not been tested by several other companies which had provided maintenance. He lubricated and tested everything and showed me how to perform regular lubrication of the roller area. In all, I was very happy with the service. "