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Dek came and did a site survey, saying he would email me an estimate. He, too, was very congenial and gave me much more information about the job than other providers had. However, I did not receive an estimate and called
Dek had materials shipped to the site beforehand and manually moved them because of limited access. He and his crew arrived as scheduled. He did not have a written estimate or contract and was not aware that
Dek was very consciencious about discussing what I wanted done and how it could be done properly. He was very willing to make adjustments as needed and it was very obvious that he knew what he was doing. He took great pains to make sure all measurements were correct and the structure square. He and his crew worked fast and hard and finished, except for the flashing, early that evening. He told me it would be about 10 days before he could install the flashing because of a big job they were starting the next week. He offered to let me withold some of the payment until the job was completed. I trusted him, told him so, and paid him the full price..
After 5 weeks, I emailed Dek about the flashing and he was very apologetic about forgetting but agreed to come later in the week. However, it rained and that delayed another job, which delayed mine. After about 2 weeks, I called Dek and he said he would order the flashing right away and he emailed me a few days later saying he had it. When I hadn't heard from him in another week, I called him and left a message. When I hadn't heard from him by the next day, I called and left another message suggesting an alternative way to end the job. Dek returned that call the next day and set an appointment to install the flashing. One of his crew arrived as scheduled and finished, doing a good job. Overall, it took about 6 weeks for them to finish the job, which was over 3 months from when I first emailed asking for an estimate.
up a bid on site. He provided photographs similar sheds so that we could provide them to the
Once we had approval from the
The construction went as planned. We did run into a problem with the painter. However it was quickly corrected. This is the reason that he did not receive an A for promptness.
We are very pleased with the finished product.
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