Dallas Drain Plumbers

"This problem occurred two months earlier and I had also called . I told service rep that I didn't think the last visit was thorough enough,when they snaked up from the opening from the (sewer).This visit the plumber stayed awhile and made sure the device went through the pipe all the way to the house. ...more I was very appreciate and hope this works! Two visits ago, they came to my home and it was two years before the roots grew back into the clay pipe."

" and his son arrived as expected, removed the defective heater, and replaced it. The work was done in a timely and professional manner. modified some existing elements to ensure better performance. was willing to explain the work to the level I asked. He offered practical tips ...more that were from a homeowner's perspective, rather than from the position of a service provider; that was very much appreciated. He was very helpful, as well as personable. The new hot water heater is a delight, providing more and longer hot water than we ever had from the heater we replaced. I will use

for all our plumbing needs, and would recommend him without reservation. Dr. T."

"I first called another company recommended on the list. When they indicated a three day wait, I turned to Plumbing, also on the basis of recommendations on the list. They scheduled for a couple of hours later that day, and the technician was already there when I returned at that time from an errand. Working from within the ...more house, he was unable to clear the sink drain because his snake kept hitting an obstacle. He then checked under the house, discovered the odd patchwork of pipes that had caused the problem for years and had made drain cleaners a very temporary fix. He rearranged some of the drain pipes under the house, showed me what he had done, and the problem has apparently been permanently eliminated. Several years earlier I had tried to get the problem solved, and had gotten estimates from two plumbing companies. Both gave estimates of about $2500, with different explanations of the work to be done, and with no guarantee that the problem would be taken care of. They focused on what the

technician pointed out was a secondary matter caused by the proximity of the washing machine and the sink, a matter that probably could not be effectively dealt with and did not in any case affect the drainage."

"Our hotwater heater started leaking, Friday evening late. On Saturaday morning, we got on to Angie's List and reviewed several plumbers and my husband went to several places pricing hot water heaters - this was early Saturday morning. We called 's Plumbing, they provided a quote and said that someone could be at the house in ...more 1-1/2 to 2 hours. We agreed to have plumber come and he was here within 1-1/2 hours - he replaced our hotwater heater and we paid the price that had been previously quoted. We would use this provider again."

"He did really good work and it was done quickly. He was supposed to charge a flat rate of $900, but at the end it cost an extra $150 without parts for only two hours. He did the job quicker than I thought he would, but I was shocked at how much it cost to do the job. He does not do tile work, so I have to have someone else do that. He finished the job ...more correctly and did excellent work, it was a miscommunication between

and myself on the price. If I would use him again in the future I would definitely get bids first."

"The toilet in my guest bathroom was not draining properly, and I had not been able to clear the clog myself. I called Drain Dr afternoon on the 14th and they were able to come at 10 am on the 15th. (It was not an emergency, since it was not overflowing and I have two other bathrooms.) The serviceman arrived promptly and was courteous ...more and professional. He cleared the blockage quickly and did not leave a mess. They gave me a $10 Angie's List discount without my asking for one. Also, someone from their office called a couple of days later to see if the toilet was still working properly. I have been a homeowner over 30 years, and I can't remember a company ever making that kind of follow-up call! In addition, they sent a postcard asking for an evaluation of the service call. This company seems very concerned about quality and customer service. I would definitely use Drain Dr. again, and I do not hesitate to recommend them."

"I had some stoppage in the automatic washer line and it was too far for me to get but this company was able to reach it. They arrived sooner than what time they said they'd be here and they got it done in a reasonable amount of time. I thought the price was reasonable. I've had to deal with plumbers in the past and this company is probably the best ...more one that I've dealt with. I can't say enough good things about them; I am very satisfied with their service and I would use them again."

" came out today to clear our sewer/drain line. Last night I called because all the toilets were either plugged or slow to empty. They said they could be out in the morning between 8 and 10. This morning they called and firmed up the appt. to between 8 and 8:30, a nice waiting window I must add! This ...more was not my house, my daughter was housesitting, so I was not familiar with the plumbing. The drains must have cleared on their own overnight.

suggested that the toilet paper dissolved and the clog cleared on its own. I promised him that I would call him when my own 77 year old house's sewer line clogs up next time(as it does every 6 months or so.) Great service, great attitude (especially considering there was no exchange of money), and I will most definitely call and ask for

next time I need help."