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Dallas Chimney Repair Services Reviews
Our old damper was pretty rusty from years of being without a chimney cap.
After the cleaning,
After several days, he did provide this, and then I mailed the check to them. They charge a fee to make a payment by phone, so I mailed a check and felt a little inconvenienced. But I suppose this is not unusual.
I have not seen the work since completion, because I live out of town, but I have his word that it was done well. He did make several disclaimers, in communications and on the contract, about matching paint color. I was very disappointed about the matching job, in the end; I'd thought that the match would be much closer than it was. At my suggestion, they initially took an old board to Home Depot to have it matched. They came back with something much, much lighter---looked almost like primer--and applied that to the chimney and the siding repairs.
I drove to Dallas, which was a huge inconvenience for me, because I was hoping to match it closer myself. As it turned out, I didn't have very much time in Dallas. I tried one match from Home Depot. The undertone of the color did not match, once it was put on the house, but you wouldn't have guessed it by the matching at the store. (Obviously, it is very difficult to match existing exterior paint, because of weathering.) I asked if they could make a bid to repaint the whole exterior and a separate bid to repaint just the front of the house.
I am getting some bids now from professional painters to repaint the entire exterior. I've now discovered that some painters do quite a lot of carpentry work, like siding repair and replacement. Also, some are very skilled at matching any existing paint. So I would have come out much better to just hire a highly skilled painting crew from the beginning. Also, one painter I've found on Angie's assures me that he always uses the highest grade of
I had somehow forgotten to specify paint brand with
Cons: Their disclaimers about matching paint color should be well heeded. They are not good at it and not patient or professional about it. Communication could be much better, especially after completion of the work. For all I knew, they had simply dropped off some poorly paid laborers at the property and then sent me a bill. I had to keep asking him to confirm that the details of the work were done correctly. They don't automatically use a high-quality paint. You must remember to specify this. If you choose to pay the invoice by phone, there is a fee.
Most important, I feel, is that they appear unconcerned about their rating on Angie's List. I had gently reminded
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