was very accomodating because we actually wanted the service at a house we own other than our residence. He changed his schedule to serve us. Also,
was very informative in explaining options and was very ...more tidy. We will use him again. "
Rated Review by Brent D.
"I called a few companies looking for estimates. Of the ones that I called,
was the most responsive, the most friendly, and the most helpful.
arrived almost an hour early (after first calling to make sure ...more that was OK). After looking at our fireplace, he broke the bad news that the work was going to be more expensive that the telelphone estimate because our flue is unlined. He was sensitive the the cost issues and offered me a few options for doing the work in stages instead of all at once. I checked my bank balance and gave the OK for him to do everything immediately.
Our old damper was pretty rusty from years of being without a chimney cap.
worked with it to get it to fully open and then cleaned the chimney. There was no mess in the house at all from the cleaning.
After the cleaning,
installed the new hardware. After he was done, the draft that has plagued our living room for years was gone. That night we had our first fire since we moved in. My wife is very happy, and so am I. "
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"Overall the project went well, he did everything we talked about and even did a couple of things I had originally told him not to worry about and we even added some things to the list. He was very responsible and showed up when he said he would. Easy to work with and was very helpful. If I had to say anything on the negative side it would be the ...more clean up. There was still a lot of dust and texture stuff around in the living room but outside the house was cleaned up really well. I would definitely use him again in the future."
"Great. I called b/c there was a strange smell when I lit the chimney. It was due to leaves and other items collecting in the chimney due to a defective chimney cap. Very responsive and knowledgeable of my problem and what I needed to do to fix it."
was very nice to work with and extremely professional. I gave him a "B" in punctuality because he was sometimes delayed at other jobs, but he always called to tell me and to confirm whether a later time was acceptable. I'm very happy with the work that he did."
a few days to respond to the e-mail I had sent him (probably best to call him). But once he did respond, he was as friendly and professional as you could possibly ask for. Called to let us know he was running 20 minutes late due to freeway traffic. Performed the work in about an hour. Most important, his rates were significantly ...more less than those of the two other firms we called. For example, one firm bid $299 for a standard chimney cap plus installation. We bought a custom stainless steel cap online for $85 and
installed it for $15-25. We will hire him again to do masonry work on the chimney brick."
"Great! He was really responsive and professional. He went out of his way to help me understand what kind of maintenance I needed to do to the chimney. He also researched a particular kind of chimney cap that I was looking for and made suggestions (which were less expensive). He's our chimney guy from now on."