Dallas Carpet Installers

"This was a really easy process. I was given a bid in writing with a tentative service date. We had severe weather on the day that the service was scheduled, but I was contacted immediately and worked-in for a new date. The process went beautifully. All of the repairs (which accounted for more than half of the cost) were done first, and then the carpets ...more were shampooed with excellent attention to detail. I had terrible staining from teenagers, a small child and a couple of dogs, and when the process was done the carpets looked almost new. (And this carpeting was builder's-grade stuff that was here when we bought the house six years ago.) Mr.

even managed to remove chili and Dr

stains that had resisted oxy cleaners, Spot Shot, and enzyme pet-stain cleaner. I have had my carpets done many times in the past, and the steam cleaning system is by far the best I've seen (and here I've been avoiding it for all these years in favor of processes that are supposed to be superior yet didn't get the job done). What really surprised me was that I received a phone call the next day asking if I was still pleased with the results. It has been more than two weeks and I have not seen any of the staining resurface. Mr.

clearly takes pride in his work and wants very much to do a fantastic job for his customers."

"Wow! This was great from the moment we walked in the door, super helpful, knowledgeable folks, worked with and . The guys that came to install did a nice job, had to move lots of heavy furniture and did not complain. Cleaned up too! We would absolutely use this company again, thought their service ...more was outstanding and pricing extremely fair. Lots of clocks there and we ended up taking an old banjo clock in and the clock guy was able to fix that up, it hadn't been working for years and years!"

"I was extremely impressed with the professionalism, the customer service as well as the quality of work. I found their prices to be reasonable, therefore I have recommended to my co-workers, my friends and family members with each of them having a successful encounter."

"We worked with on two occasions. First to discuss the layout and possible options for a low pile carpet. We visited another flooring store to view other options and get pricing. told us she could get the same carpet as carried by other stores and indeed she did match up the exact flooring we found at ...more another store and did the installation and it cost at least 25% less than the quote from a competitor. At both visits

and other staff were available to answer questions and take us around to view samples. She spent about 20 minutes with us on the 1st visit and 10 minutes the 2nd time around. The work crew arrived on the date and time promised - two guys - and spoke both Spanish and English, which was a positive so that we could exchange ideas on site about tweaking the installation. we've had the carpet for a month now and there's been no problems and we're delighted with the whole experience. The building in which

is a little time worn, but don't be put off - what they save in overhead is passed on in big savings over the competitor's prices."

"The worker was on time and spent about three hours working on the two bedrooms, and cleaned up after he was done. He was very polite. Prior to having the work done, it took a little while to get a response from the company by e-mail, and the first time I tried calling, I got an automated message that the mailbox was full. But once the company called ...more back, they made scheduling easy, and even did the service on a Saturday, which I appreciated."

" came over and took measurements and provided samples of the different types of wood. He explained the difference in the price, durability, etc of the different types of wood. He provided a written quote the next day. We signed the quote and scheduled the work. The day the project started and his crew ...more came over and we discussed the details of the project. Since my entryway had an old 1970's marble floor with several inches of grout, the entire entry had to be floated with cement to level the floor. They started the leveling project in the entryway while two other guys began to install wood in the back office bedroom. The job could of been completed in a couple days, but the entry needed to dry before the wood could be put down. Once the cement was dry, the wood was installed in the entry and

rooms. This was completed in a couple days. The floors turned out great and we are looking to add wood to a couple more rooms. I highly recommend FCI Coppell. "

"It went very well. Worked with at the store. He listened and work with us easily and efficiently to find what we wanted and needed. setup an appointment to survey the job, came on time and was professional. The carpet installers were excellent, very clean and worked efficiently with the stuff we could ...more not move in the rooms. They did a great job and we are happy."

"they were very helpful in providing suggestions regarding carpet quality. We were loking for a very unusual shade and they were able to find it for us and get us a large enough sample that we could be sure it was what we wanted. they installation was fast and efficient and they cleaned and vacuumed afterwards."