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After the workers finished the job, the workers cleaned up the inside and outside of our home.
The showroom is functional--not beautiful--but they've got all the kinds of carpet we would ever want to consider. Everybody with whom we interacted couldn't have been more helpful or knowledgeable. We chose a very good carpet and got a very fair deal, with a better pad thrown in because we mentioned Angie's List. Carpet installers arrived exactly when we were told they would, and, when they were done, we had to look hard to find the seams! They moved a lot of furniture without damaging any of it.
In short, we'd happily go back to
The crew who installed the wood floor did an excellent job. We have two stairs leading down into our den, and they spent some time creating a very attractive pattern for them. They attached felt pads to the legs of my furniture which would be located on the wood floor. They did a beautiful job in installing the wood floors.
The crew who laid the carpet also did a nice job with the installation. I would have appreciated a better cleanup outside after the carpet installation, but we were very satisfied with our carpet installation.
We feel that we are able to give this company a good recommendation, and we would certainly consider using them in the future for flooring needs.
The serviceman arrived at 8:15 am and came in to take a look at the work needed to be done. He measured the hallway runners and initially quoted me a price of $35.00. I wanted to make sure that the price included both cleaning and deodorizing. He said no that did not include deodorizing and it would cost an additional $40.00 for a total of $75.00. I thought that was excessive since each bedroom was costing less than $71.00 and told him I didn't want to pay that much for the runners. He then changed his mind and said he had made a mistake on his calculation and to clean the runners, but not deodorizing, would actually cost $43.00. I felt he was being dishonest, but needed the carpets cleaned, so, I let him do the 3 bedrooms and the hallway runners (without the deodorizing). He scratched out the initial price of $35.00 for the runners and wrote in $43.00 on the ticket.
Once he got the equipment into the house, he went outside and took a 10 to 15 minute call phone before completing the work. The entire job took less than 2 hours. He arrived at 8:15 am and drove out at 10:15 am, which included getting the equipment into the house and putting it back into his truck, plus his phone call. He said it would take about 4 hours for the carpets to dry. However, I found he used so much water on the carpets that it took them over 24 hours to dry and I had to setup fans circulating for all that time. What a mess and poor job I paid for.
Just for other Angie customers information, this serviceman told me he was a contact worker and not a
The crew that came to install the carpet was quick and efficient. It was an empty house so they didn't have to move anything out of the way. They did not come prepared to 'shop-vac' the edges of the room after pulling the old carpet, but when I asked them to do so with my equipment they didn't hesitate to get right on it. This was needed as being an older house with some old carpet there was a good amount of dirt around the
I would say the level of service during the purchase half was outstanding. The field guys were good, and courteous. If
In summary their price was very competitive and the service was great.
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Flower Mound, TX
Little Elm, TX