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A
"Have used before, and was relieved to finally track him down since for some reason Angies List (at least at the time) listed his old company" name "Berguss" as MIA. He did the work himself, along with an assistant. Very professional and thorough. Wish one high-traffic area turned out brighter, but I can't expect him to work miracles. It's the most walked-on place in the carpet, and I have 2 dogs that go in and out of a doggie door in all kinds of weather -- enough said.

-Markeeta B.

A
"I have used for years to clean my carpets. I love the fast dry time and that they do not use harsh chemicals. They are always on time and" very efficient. I highly recommend their services.

-Candace H.

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Angie's Answers

?

RUN, don't catwalk away !

If there is a strong urine smell, you have to assume their realtor noticed it even if they were acclimated to it and had them clean the carpets so there would be a chance of selling it. The fact there is still strong odor means it has saturated walls, run down behind baseboards, saturated carpet and mat and subfloor, etc.

Short of a total strip-down of all flooring and baseboards, shelves, mantles, etc and complete sanitizing and chlorine bleach treatment of thereby exposed surfaces followed by repainting and reflooring, you don't have a prayer of getting rid of it. If they let their cats spray and urinate in the house they probably did it all over the house, not in one area, as cats tend to want to go to the bathroom in a "clean" area, not in one fixed spot like dogs.

You are looking at probably $20,000 to get rid of the smell for sure, and even then if the house gets humid in rainy or hot sticky summer weather, the smell could come back out of subflooring, etc.

There are a lot of houses out there - I would bet you looked at this one with intent to buy because it was cheap compared to the competition - well, now you know why, and if you buy it I bet you will know why again every time you come into the house, and get run over by the same train when YOU try to sell it.

Just walk away.

?
Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

The Super Service Award is the highest honor given to companies by Angie's List. The exclusive recognition is given annually to service companies who have achieved and maintained a superior service rating from our members throughout the past year. There is no fee to accept the award, and members look for Super Service Award winners when making a hiring decision because only about 5% of companies on Angie’s List meet the strict eligibility requirements. Being eligible is an excellent achievement!

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!
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?

Carpet Cleaning reviews in Dallas

A

Rating
I was very pleased with all aspects of the service. The carpets and couch look great. and were very professional. They did upsell me but it was me wanting more service as I was so pleased with how the project was progressing.
I very much appreciated the product. I was able ...More to have tiles cleaned in place on top of a wood floor. Carpets dried much faster than other cleanings. I would definitely use them again.


- Brent D.
A

Rating
They went beyond my expectations by returning to spot clean without charge several areas that showed spotting after the initial cleaning (most likely a result of prior improper spot cleaning by ourselves or the prior owner). Provided useful information on the care and cleaning of our wool rugs.
- Jeff P.
A

Rating
showed up on time. He was courteous, friendly, and seemed knowledgeable in explaining the process to me. The carpets seem to be clean and freshened up. Overall I was pleased with the service.
- Judi F.
A

Rating
I use becaue they do a great job, and offer an excellent warranty. Another reason is that I live in mid century home with real wood floors under the carpet. Their process for cleaning carpet does not use a lot of water, which helps to preserve my wood floors for future use. I've used them for many years, and have always ...More been very pleased with their work, and customer service.

- Lorenzo H.
F

Rating
The guy came and he was nice and quick, but the carpet was stiff after it dried, he didnt get up the spots they reappeared after he left so I had to hire someone else.
- Christine W.
A

Rating
Despite the upheaval and disorder that just comes with the territory when you have carpets cleaned, this was a VERY good experience -- So-oooooo much better than the old, noisy, soggy, intrusive services we had used before. is not completely *dry*, but the use of water in their cleaning technique is minimal, and therefore the ...More carpets dry within a couple of hours (probably varies from household to household ... Test, before putting furniture back in place!) As for noise: No worse than using my own vacuum cleaner. This is a pleasant departure from the service I used to use, which involved long hoses stretched out from a van in the driveway, and lots and lots of deafening noise. The 'heads up' I gave my neighbors prior to 's arrival was completely unnecessary: It's a pretty quiet process. The technicians were respectful, efficient, neat and thorough. They explained everything really well. They were done with my job within an hour and a half, packed up and ready to head to their next assignment. My 10-year-old frisee (sort of a short shag) rugs look and feel great. They really were dry within a few hours. The process, in my case, was odorless as well. No lingering scent. don't let the 'Chem' in the service's name put you off! I did not want to completely tear my house apart, so I did not have the carpeting in the back of the house done this time. But I've got this company on speed dial for when I tackle that part in the next couple months. I highly recommend this service and I now see why they have earned all the A's and compliments they have received. Be aware that deeply soiled carpet (they told me some stories about cases they have handled) will incur more costs and probably involve the use of various compounds to deal with stains and odors. But it will be spelled out before the cleaning process begins and nothing is obligatory.
- Jean M.
A

Rating
I spoke with on Friday and he came out on Saturday. I had terrible stains on the carpet in one of the bedrooms. He said he wasn't sure he could get one of them out, but he tried a couple of different things and got all the stains out. The carpet looks wonderful. was prompt, efficient, professional ...More and just wonderful. Will definitely use again!
- Nancy T.
C

Rating
not much change from before to after, seemed like a waste of time and money. Not sure if just that service not adequate for my floors (kitchen and bath tile with 1/4" grout....), no idea, but he didn't say anything.
- Gabriel G.

Carpet Cleaners in Dallas

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Mom's On Call

5009 Nash Dr.
The Colony

Moore's Make Ready

201 Ellicott Dr
Roanoke

MORENO CARPET SVC

PO BOX 370
Dallas

MR RESCUE CARPET CLEANING

2541 PILGRIM REST DR
Dallas

Mr. Steam Carpet Cleaning

P.O. Box 2108
Wylie

MY CARPET CLEANER

PO BOX 835072
Richardson

NATIONAL APPEAL

2970 BLYSTONE LN
Dallas

NEW CLASS CARPET CLEANING

4650 S HAMPTON RD
Dallas

NOA Services

15308 Segovia Dr.
Dallas

North Texas Kwik Dry

1800 Canyon Wren Drive
Mckinney

Northstar Management Group

PO Box 301
Lewisville

Oak Cliff Professional Services

9330 LBJ Freeway Suite 900
Dallas

OJEDA'S CLEANING SVC

1508 PERRYTON DR
Dallas

Old Fashion Maid Services

2569 Dallas Park Way
Frisco

Oleander Construction

20530 Benwest Ct
Spring

Olympic Restoration Systems

12413 Maplewood Dr
Fort Worth

On the Spot Carpet Cleaning

18959 Lina Street
Dallas

On The Spot Cleaning

P.O. BOX 866842
Plano

OneGuard Home Warranties

20410 N 19th Ave.

ORIENTAL RUG CLEANING CO

3907 ROSS AVE
Dallas

Oriental Rug Cleaning Co

4101 W Green Oaks Blvd
Arlington

ORIENTAL RUG GALLERY OF TEXAS

5213 Alpha Rd
Dallas

ORS AIR DUCT CLEANING

6509 VILLA ROAD
Dallas

Oxi Fresh of Dallas Carpet Cleaning

4509 Greenville Ave
Dallas

Oxi Fresh of Lake Dallas Carpet Cleaning

204 W Hundley Dr
Lake Dallas

Oxymagic of East Dallas

5142 Lauren Ln
Dallas

Oxymagic of North Dallas

9925 Bordeaux Ave
Frisco

Paneless Home Services

1614 S Broadway
Carrollton

Partida's Cleaning Service

2500 guerrero dr.
Carrollton

Pat's Carpet Care

3913 Cedar Falls Dr

PEPPER SQUARE CLEANERS

14902 PRESTON RD
Dallas

PERSEPOLIS ORIENTAL RUGS

17078 PRESTON RD
Dallas

PERSEPOLIS RUGS

19129 PRESTON RD
Dallas

Persepolis Rugs

2693 Preston Rd
Frisco

PERSIAN DECOR

2050 N STEMMONS FWY
Dallas

PERSIAN RUG CLEANING

1225 N INDUSTRIAL BLVD
Dallas

Persian Rug Cleaning of Dallas

18000 Preston Rd
Dallas

PHILLIPS CARPET CARE

1021 Acadia Dr
Plano

PICASO CARPET CLEANING

17204 IKEL DR
Dallas

Platinum Carpet Cleaning and Restoration

1411 Dudley Drive
Carrollton

Platinum Contractors

1008 N 5th St #674
Sanger

Polished Image Auto Spa llc

1412 Stone Canyon way
Lewisville

Powerscape Services

908 Business Parkway
Richardson

PR & L Contractor

729 Armstrong Dr.
Garland

Precise Staffing Solutions, LLC

4151 Hammerly Dr
Dallas

PREMIER AIR CONDITIONING

4111 E HIGHWAY 80
Mesquite

PREMIER CARPET CARE

PO BOX 5512850
Dallas

PREMIER CHEM-DRY

261 EXCHANGE PARK MALL
Dallas

Prestige Janitorial Services

620 N Highway 78
Wylie

Preston Pro Green Services

4701 charles Place, Apt 1830
Plano

Prime Time Auto Care

PO Box 25334
Dallas

Pro Commercial Cleaning, LLC

2806 Holmes St
Dallas

PRO HAIR

11255 GARLAND RD
Dallas

Pro Tech Services Inc

301 E Buckingham Rd
Garland

Pro Twins

6008 willow way
Rowlett

Pro-Fresh N' All LLC

15330 LBJ FWY
Mesquite

Proclean Technologies Inc

2140 Hall Johnson Rd
Grapevine

PROCTORS CARPET CARE

619 MERCURY AVE
Dallas

PROFESSIONAL CARPET SYSTEMS

3808 GRAPHIC PL
Plano

PROFESSIONAL POLISH INC

5450 E LOOP 820 S
Fort Worth

Projan Services

2548 Southwell
Dallas

ProSteam Restoration

717 Kevin Cricle
Mesquite

Protech Cleaning

3334 Alabama St
Dallas

PROTECTION DALLAS INC

2201 Tucker St
Dallas

PrOzone Professionals

709 Lingco Dr Suite 111
Richardson

PurEmerald

Po Box 163632
Fort Worth

PUROCLEAN DISASTER MASTERS

411 SUNSHINE TRL
Bells

PUROCLEAN PROPERTY DAMAGE

12413 MAPLEWOOD DR
Keller

Puroclean Property Restoration Experts

1210 West McDermott Drive
Allen

Quality Care Carpet Cleaning

4251 FM 2181
Corinth

QUALITY MAINTENANCE CARPET

1521 CENTERVILLE RD
Dallas

Quality Restoration Services

1650 S John King Blvd
Rockwall

Queen cleaning

933 Custer rd
Richardson

R & R CARPET CLEANING

2720 TODVILLE PL
Dallas

R&E Cleaning Experts

7103 Grey Dawn Ln
Dallas

Rainy Day Restoration Roofing & Repairs

403 Power House St.
Mckinney

RALEY'S SUPERIOR CLEANING

3109-A PLEASANT VALLEY LN
Arlington

Rangers Carpet and Tile Cleaning

1434 Warwick St
Garland

RAS Residential LLC

9920 Monroe Dr
Dallas

Rehab DFW Properties

2520 K Avenue
Garland

Restoration Factory

2919 Commerce Street
Dallas

Restoration Water Damage Experts

1087 Rivercrest Blvd
Allen

Retro Cleaning Services

7301 Alma Dr
Plano

REZA'S RUGS & ANTIQUES

1333 Crampton St
Dallas

Richardson #1 Carpet Cleaning Service

2100 North Plano Road
Richardson

Richardson Carpet & Air Duct Cleaning

2140 East Campbell Road
Richardson

RKL Contractors

6913 Beeman Dr
Plano

RL Home Designs

2127 Sylvan Ave.
Dallas

RnJ Painting & Landscaping

13314 Fall manor dr

ROBINSON'S CARPET CLEANING

345 W MOCKINGBIRD LN
Dallas

Rockin' D Services

164 Wood Farm Rd
Huntsville

Romero's Window Cleaning

10842 Benbrook Dr
Dallas

Royal Clean

4101 W Green Oaks Blvd
Arlington

RSH Engineering Inc.

1515 N Town E Blvd
Mesquite

Rug Cleaning Service Dallas

315 S Hampton Rd,
Dallas

Ryan's Carpet Cleaning

11829 Warbler Lane
Keller

SAMSON'S CLEANING & RESTORATION

2301 E EXCHANGE PKWY
Allen

SARKIS

6604 SNIDER PLZ
Dallas

SARKIS ORIENTAL RUGS

6923 HILLCREST AVE.
Dallas

Scented Clean

7908 N MacArthur Blvd
Irving

Sears Air Duct Cleaning

12901 Nicholson Rd
Dallas

SERVICE MASTER ADVANCED RESTORATIONS

1630 W. EULESS BLVD
Euless

ServiceMaster by Bridges

222 S Mayhill Rd - Ste 102
Denton

Servicemaster Disaster Control

1484 Champion Road
Terrell

SERVICEMASTER OF NORTH DALLAS

PO BOX 550934
Dallas

Servpro Industries Inc

4500 Brass Way
Dallas

SERVPRO OF MESQUITE

P.O. Box 851717
Mesquite

SERVPRO of Richardson

8777 GOVERNORS ROW
Dallas

Servpro of Rockwall/Rowlett

8301 Lakeview Parkway, Suite 111
Rowlett

SERVPRO of South Garland

2018 Wall St
Garland

Sevenstar carpet cleaning

2940 Hagen Drive
Plano

Shamrock Restoration

505 Plum Street
Aledo

Sharkey Construction

908 Colorado Dr
Allen

Shelton's Water

2708 E Randol Mill Rd
Arlington

Shine Brite Janitorials

3511 W. Pentagon pkwy
Dallas

Siggi Clean

7136 Winchester Rd
North Richland Hills

Simply Rug Cleaning, LLC

10720 Miller Rd
Dallas

SiteForce

5960 W Parker Rd
Plano

Skillful Improvements Inc

2143 Gus Thomasson Rd
Mesquite

Slade's Mobile RV Service

10809 Villa Haven dr
Dallas

SmartCarpet.cleaning

701 Hodges Dr
Euless

Smithbros A-1 C.S.

3434 Country Club Dr. #332
Irving

Snyder's Carpet Care LLC

PO Box 381341
Duncanville

SQUARE FOOT CARPET

344 TIMBER RIDGE LN
Coppell

SR Carpet Cleaning and Floor Installations

4001 S. Robinson Rd.
Grand Prairie

Stanley Restoration

1471 American Way
Cedar Hill

Stanley Steemer

13859 Diplomat Dr # 100
Dallas

Stanley Steemer

405 Power House Rd
Mckinney

Star Janitoral

1209 northwest Hwy #264

STARMASTER CARPET & UPHOLSTERY

5250 SINGING HILLS DR
Dallas

STEAM TEAM

2341 FARRINGTON ST
Dallas

Steamatic of Dallas / Fort Worth

3333 Quorum Dr
Fort Worth

Sun King Carpet Cleaning

9925 Carter Dr
Mckinney

Sunshine Master Clean

Fort Worth/Dallas

T & T Cleaning

1207 Oriental Ave
Arlington

Team Super Clean

P.O Box #12572

Texas All Star Carpet Care

518 Oxford Park
Garland

Texas Allstar Remodeling

PO Box 211425
Dallas

TEXAS CAREPT CARE

2127 LANGSTON CT
Dallas

TEXAS CARPET CARE

3508 N VERSAILLES AVE
Dallas

Texas Fire Smoke and Water

17304 Preston Road
Dallas

Texas Pro Maids

10720 Miller Rd
Dallas

Texas Restoration Specialists

9563 Dixie Lane
Dallas

The Maids Of Dallas & Rockwall County

1401 Northwest Hwy
Garland

The Maids of Farmers Branch

4601 Langland Rd
Dallas

THE STEAM TEAM

P O BOX 192745
Dallas

The Steamers

500 Canyon Ridge Dr W
Austin

The Texas Carpet Cleaning

14232 Dallas Pkwy
Dallas

The Ultimate Clean Team

1405 cedar crest drive
Garland

TLC CARPET CLEANING, INC.

430 E CHURCH ST
Lewisville

To The Rescue

13999 Gold Mark Dr
Dallas

Tony Row's Carpet Service

1225 Wendell Way
Garland

Total Home Service & Solution

913 17th street
Plano

Tough Task Janitorial Services LLC

10228 Red Bluff Ln
Ft. Worth

TREND BUILDERS INC

409 N JEFFERSON ST.
Irving

Triple C Carpet & Tile Inc

4709 highlands dr
Mckinney

Trojan Moving Services

2811 Frost
Dallas

TruRenew Clean

555 Republic Dr., Suite 200

Trusted Restore

12407 N MOPAC
Austin

TST CATASTROPHE

PO BOX 192745
Dallas

TST CATASTROPHE MANAGEMENT

2341 FARRINGTON ST
Dallas

TURBO-TEC

1226 N. BELT LINE RD.
Irving

two star window cleaning

2708 Ave. E
Fort Worth

TX Dallas Carpet Cleaning

11722 Marsh Ln #307
Dallas

UCM Cleaning Services

Main St
Dallas

Ultra Clean Floor Care

PO Box 702881
Dallas

Unique Carpet Cleaning

8992 Preston Rd
Frisco

universo carpet cleaning

1206 10th St
Plano

Upholstery Cleaning Dallas

1827 Caddo St
Dallas

Upholstery Cleaning Service Garland,TX

5301 North Garland Avenue
Garland

Uptown Movers

4815 Westgrove Dr, #603
Addison

USA Clean Master

3223 Lemmon Ave
Dallas

USA Clean Master

333 Throckmorton St
Fort Worth

Valor Janitorial

11120 Petal St #400
Dallas

Vantage Pointe Construction

5751 Kroger Drive
Keller

Vent Duct Claening TX

3190 S Central Expy
Mckinney

Voogaly Carpet Care

P.O Box 0600322
Dallas

Wade Service

4507 Marshall st
Sherman

Waggoner Carpet Inc

1208 S Broadway
Carrollton

Walo Maids

11333 N Central Expy
Dallas

Water Damage Services McKinney, TX

6841 Virginia Pkwy
Mckinney

waxitfloorcare

Haltom City

We Clean Carpet

1234 Road
Dallas

Welborn Garage Door Inc

1260 Shiloh Rd
Plano

WILSON CARPET CARE

2334 GLOBE AVE
Dallas

Winston Floors

3415 Custer Rd
Plano

Your Valet

15130 Marsh Lane
Addison

Zachary Carpet Care

456 Price Drive
Fate

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