and his son Darian came to our home on time and went right to work. They had a tough job because these cotton sofas had some bad staining. They got everything out that it was possible to get out and made these sofas I was contemplating ...more giving away useable for another few years. And very, very dust and pet hair free. Which was well worth the $$$ spent. "
Rated Review by CARLA J.
"it went great. Telephone communication was courteous and efficient. Also, they were able to work with me about trips to my house. Also, the windows for collection and drop off, were very reasonable. They were prompt. I just got my rug back yesterday, ...more and it looks AMAZING! I will definately use them again, probably for carpeting -- and i have already recommended them to friends.
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Sometimes a standard cleaning is enough to remove dirt and order from carpets, but dye-based stains and pet urine usually require upgraded services.
Angie's List In The Press
Dallas Carpet Cleaners Reviews
"Thing went well enough. There was a lot of deferred maintenance on the house we had just purchased. I don't think the ducts had been cleaned in 30 years (seriously, the house is 33 years old, and I don't think the ducts had ever been cleaned). The carpets were about 10 years old, but I don't believe they had been professionally cleaned ...more in that entire time. The two guys that came said their tank for holding all the dirty water would normally last about 5 houses and they filled in up 2 or three times on this one house.... that is how bad it was.
The only real issues I had with the service were as follows:
1. They turned turned off the A/C unit master switch as they were cleaning and left if off when they departed. Because I didn't know this, I thought our AC was broken for a few days until we got it checked out.
2. They cut some holes in the vents to get to certain sections of the duct work. These holes were not closed properly and so the AC system was wildly inefficient ($700 monthly utility bill) until we had the ductwork properly repaired.
3. The carpet cleaning was way overdue (as I previously mentioned). However, the way they did it here at my house did not seem to match what you see in the commercial with the careful deliberate steady slow strokes of the cleaning head across the carpet. This more resemble the way a parent would wash behind the ears of an unruly child - rushed, aggressive, and with a bit of frustration for having to deal with it. The end result was OK. (Not bad, but not great.) A year later (and after a couple of repeat visits by
), we just pulled all the carpet in the house because we never seemed to get a handle on the allergies and dust in the air. The mess underneath was so disgusting it made me want to
. I readily acknowledge that some of this is due to the much delayed cleaning the previous owners of the house had left us with, but I was disappointed to see what was still under the pad of the carpet after the multiple professional cleanings by
over the past year.
Since my ducts are now clean, and I don't have carpets anymore, I probably don't need their services again anytime soon, if at all. However, I thought they did an ADEQUATE job. I can not highly recommend them, but I can not really fault them too heavily for the mixed results we encountered. "
"I purchased a deal for carpet cleaning. My carpet is old and I was pleasantly surprised with how much better it looks. Some stains I had not been able to get out are now gone. The product used was not sticky once it dried and did not seem to bother bare feet or the dog's paws.
was very professional and provided thorough ...more service. So happy with this company's work compared to others I've used. "
Carpet..." you will NOT pull up this company (you'll get other
carpet cleaning companies). For this company, you have to type in "
" and also note that they used to be on Garland Road in Dallas but recently moved ...more to 1821 Belt Line Road in Garland, so you'll see two listings.
This was my third call to this company and I was especially pleased by this last visit and will explain why. It had been two years since we last had them out (and will do it every six or eight months in the future). The difference this time was that
used their "truck-mount" system, a gray machine (smaller and more compact than a lawn mower) with long hoses attached with a round smooth circular metal piece that touches the carpet, whirls in a circle, and has powerful suction. I think they also used carbonated water in it, and we definitely prefer this method over others they have used, so ask for it. The machine and the technician it did a terrific job (my family members couldn't believe it); they even showed me how dirty the water was afterward). This machine was the key and was also the key to costing a wee bit more, but so worth it. A totally clean smell when they left but it took a full day plus some to fully dry. They also cleaned the grout in my tiny front bathroom (an extra $135 or more). The tech didn't go as good a job on that as on the carpets, however,
sent someone else out the next day to perfect the job, and he did that. I plan to go buy a sponge-on sealer from Home Depot (buy the one in the brown can, I was told), but
does offer a sealer, too. I highly recommend this company. "
"They arrived promptly and explained the pros and cons of sealing travertine tile.
We opted not to have the tile sealed but just cleaned. It seemed that the sealer we used 2 or three years ago was still holding.
The tile looks clean and bright.
arrived right on time after scheduling a few days before(ist time used). If it hadn't been for Angie's List I would have never found him and am so glad we did. I had given up on big name carpet cleaning companies who never got our carpet clean enough and spots were back in no time. We were ready to get new carpet and ...more
was our last
for this one.
Our badly spotted
carpet really needed help, not because we hadn't had it cleaned routinely but because, as
explained, it hadn't been cleaned correctly. Proof is in the results. He made sure we knew all the steps required to do the job and then quoted the price and answered all our questions. They spent 31/2 hrs. and were so professional, making sure that we were pleased when they finished. Our carpet looks and smells great and dried very quickly using his cleaning method. And he brought all his equipment in the house,no hoses that had to be connected to a van and leaving our door open for mosquitos to come in and electric bills to go up in Tx heat. My husband and I will definitely call
in the future as we have found a quality person who is proud of his work ,dependable and takes care of his customer's needs. That is unique in the service business. Oh yes, those nasty spots are gone and guaranteed not to return. "
"To get my carpets cleaned, I've tried services that promise no residue, the old traditional sudsing processes, and even special vacuuming services, all to no avail! Finally, I called the carpet cleaning company with the very best
reviews in this area. Folks at
Chem Dry were very responsive, gave ...more me an immediate estimate and a convenient appointment. They even called the next day to offer an earlier appointment which, unfortunately, I couldn't use. The crew called me on the day of the appointment to tell me when they'd be on site, and they arrived right in the middle of the two-hour window they'd originally promised.
The neat, well-groomed crew were extremely professional, polished and polite. Clearly, these guys knew what they were doing. They answered a few questions, and got straight to work. The guys moved furniture where necessary, which is a big bonus for a retiree, and worked without needless chatter or delay. They were done in an hour and the cost came right in on the estimate. I had asked for extra protectorant up front because I've learned you can't expect carpets to stay clean if you don't - regardless of the process used to clean the carpet! Given that, the final price wasn't any higher than other companies have charged in the past. One of the crew asked for permission to describe other products they offer, and there was absolutely no pressure when I turned down all but one. And, since I had an
coupon, the product didn't actually cost me anything extra!
My immediate reaction is that my carpets are extremely clean, which was the immediate goal and makes me very happy. We'll have to see if the work holds up or if I'll have to
for yet another magic bullet when it comes time to clean again. Right this minute, I'll say I'm very satisfied with the service and hope to use these folks again. I'd definitely recommend them to family and friends. "
"Great job and the floors look very nice. Fast worker - left the areas clean. One room had a small area with standing water 3 hours after the cleaning. Other than that, the work was all that I expected and desired.