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Top Rated Water Softener Companies


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Over 9,123 reviews for
Columbus Water Softener Companies from people just like you.

"They were on time, very professional, and when I had a question a week later, they sent someone out to take a look and answer my question for free. They were really easy to work with.

-Elizabeth C.

"When I called Aqua, I left a message. called within hours after I contacted him. I told him what I wanted, he slowed me down, told me to" let him have a look at what we currently have, then we can figure out what we need. (IE: leave it to the professionals!). He came out within days, and went over our existing system. He sat down with us and explained our options and made suggestions. We ended up getting an iron filter that said would help with our well water. And he was correct! set up an install date, less than a week wait. , the install Tech, arrived on time, the day he was supposed to be there. Very nice and courteous young man. He installed our new system beautifully and within hours, our water had not only cleared up, but was drinkable for the first time since we bought this house 4 years ago! We couldn't be more pleased with the service or the product. Can't recommend these folks enough!

-Kim G.

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Local Articles in Columbus

3 tips to select the best water treatment

Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softener control unit

Water Softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

refrigerator provides soft drinking water

Which water softener salt is best for your system?

glass of water
Water Softeners

Most people know they have hard water by the residue left on their dishes or shower head.

tub water faucet

When buying a water softener or descaler, you have a few choices. Here's what you need to know about the different systems.

kitchen sink faucet dripping water (Photo by Eldon Lindsay)

Water quality testing provides access to a clean and safe water supply, which is crucial for your family's health.

Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


I bought a home with a 9 year old Kinetico in it in 1989. With our family of 6 the Kinetico used 1/2 the salt of two other brands we owned in previous homes, even though the water was harder in the home with the Kinetico non-electric system. When I sold the home in 1993, the buyer insisted I leave them the Kinetico. I bought a new one for my new home, my family grew to 8 and now after 21 years, it has only needed one repair (new resin) 5 years ago.

To answer your question...Kinetico would be a "Mercedes" while others carry the "yugo's." Kinetico offers many models to meet the needs of all families. The single tank Essential unit works well in homes with no iron and 1 or 2 people. Like other single tank systems, it can't provide soft water to your home while it regenerates. However, the Essential only takes 15 minutes to regenerate where electric units might take hours from start to finish. It also carries a full 5 year warranty on all parts. Other systems typically exclude the most important parts after only 1-3 years. All single tank softener can and will occasionally run out of soft water. (laundry day)

The Twin resin tank Kinetico models have several advantages like...5 yr warranty on Signature and Premier models have a 10 year warranty on all parts. So with the twins, you get better water, have virtually unlimited capacity, use less salt, are quiet, use soft water to clean themselves, use no electricity, have no clocks, batteries or computers to ever repair or reset. Power outages & surges have no effect on them. Having a Kinetico sold me on their value. Ask your dealer about renting one, so you can try before you buy. 

P.M. Kalamazoo


Water Softener Installation And Repair reviews in Columbus


We have a somewhat serious plumbing issue with water leaking from our upstairs shower into the living room ceiling below. I called our favorite plumber on Monday but they were booked for a week so I called Waterworks and they were able to come today (Friday). I took a half vacation day so we scheduled it for the afternoon – they said they’d ...More be out sometime between noon and 4pm. About 1:30pm they called and said they were running behind but would call when they were 30 minutes away. I still didn't hear from them so I called them back at 4:30 and they said they were still backed up but would call me when they had a plumber available. Still no word from them, so I called again at 6:30pm and got the same story – they’re really busy and will call when they have someone available. Finally just before 9pm they called and asked more details about the work to be done, and said they still didn’t have anyone available but would send someone as soon as they could. At that point I told them to forget about it – I’ve been at the house waiting since noon and wasn’t going to stay up while a plumber worked into the wee hours of the morning. The only reason I booked the appointment with Waterworks was because of their alleged availability. What’s the point of scheduling an appointment if they ’t keep the appointment? Cable TV companies are notoriously awful for scheduling appointments, but at least they show up eventually! This was horrible customer service, and poorly handled by them. I recommend steering clear of Waterworks unless you want to waste a day waiting for them to never show up. I was going to call their office on Monday to reschedule and tell them my expectation is a $400 credit off service for the half vacation day I wasted. I also thought about rescheduling to a time I wouldn’t be home, so they can waste their time when I’m not available. But instead I’m going to cancel the service request, and share with them the bad reviews I’m giving them on Angie’s List. My loyalty will stay with my favorite plumber – they’re worth the wait.

- TOM G.

The service professional was very punctual. He replaced the water filters for the system under the kitchen sink; then checked out the unit in the basement. He checked the air cleaner on the HVAC unit and the softener itself. Everything is running great.
- DAN D.

We had come out and give us an estimate to install a water softener. We were given a few options and choose the one that would work best for us. We were able to schedule the installation for a few days later. The technician was courteous and efficient and completed the job ahead of schedule. He patiently explained how the ...More features work and how to maintain the system. The process was seamless. I would recommend for anyone who is looking to install a water softener.
- Amy R.

and were GREAT! The guys were so personable and answered all of my questions very honestly. They showed up on time and completed the job in less time than anticipated. The scheduling manager, , was just as great to work with. He came to my house for a free estimate of the system ...More installation and I ended up getting a very fair price. I received various emails between scheduling and completion to inform me of the appointment and the agreed upon terms. As with my previous experience with , I could really tell these guys don't work on commission. All of my conversations with them are very stress-free. I'll definitely keep going back to them.
- zac W.

Called them and left number, to be called back by service/ repair people. Within 30 minute's call was returned, and advised they could be here within 30-40 minute's. Showed up within 30 minute's, performed the work necessary to restore water service, offered advise to help prevent future freeze up's and cleaned up after finishing. ...More Both men were professional, friendly and performed their work quickly. Very helpful in answering question's, would recommend them for customer's with well's in their homes.
- Dallas D.

We entered a "contest" for a gift certificate at a local home show. We were called to let us know we had won, but we would have to set up an appointment to allow them to test our (city) water in order to receive our gift certificate. We set a date and time, leaving work early to meet the technician. He never showed up. Several days later they ...More called and asked to set another appointment, which we declined.
- Richard H.

It went very well. They were professional and they were on time. I was very pleased with their work and I would recommend them to others. I will use them in the future if I have further problems.
- Dorothy C.

The tests yielded some startling results. While I do believe them that our water really does need to be treated, some of their testing methods seemed a little off to me. Prior to me really thinking about all of this, my wife and I agreed to have them come out and install a water filter, reverse osmosis, and an air filter. After agreeing to purchase ...More the systems; I checked Google, the BBB and Angie's List; After I reviewed my findings, I decided to cancel the installation. The sales rep, the customer service and the management were all very professional and understanding about my concerns. They did a great job there. But they're a little too spendy and the sales pitch didn't seem 100% honest in my opinion (maybe 88% honest?). I have a lot of reasons for saying this that I can't fit into this space.

Water Softener Companies in Columbus

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

.American Mechanical Group Inc

5729 Westbourne Ave

1st section plumbing

1580 Kenmore Rd.

AB Plumbing & Rooter LLC

PO Box 30824

Adams Contracting

8096 Flint Rd

advance waterworks

6505 Ashbrook Village Dr
Canal Winchester

All Lines Gas & Plumbing LLC

6670 Ridpath
Grove City

American Air

3945 Brookham Dr
Grove City

Aqua Systems

4080 Indianola Ave

AQUA-FLO Plumbing & Mechanical

103 Cedar Hill Rd




9311 ST RTE 762

Beinhower Bros. Drilling Co

12733 Johnstown Utica Rd

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Bill's Handyman Service

2353 Nedra St
Grove City



Calhoun Plumbing Co

959 Frebis Ave

Central Ohio Handyman Services, LLC

314 Prairie Run Drive

Clearbrook Water Systems

300 Atlantic St NW

CNF Electric & Home Improvement Ltd.

8 Miami Street
Mount Vernon

Cruikshank Plumbing Co

10723 Hazelton Etna Rd SW

Diamond Mechanical LLC

122 Yukon Dr
Commercial Point

Discount Drain Cleaning

1345 Fisher Run Ct

DK Plumbing

123 Columbus

Drain Brains LLC

6724 Perimeter Loop Rd

Drain Connection

PO Box 14163

Drain Kings LLC

PO Box 795


7181 Eagles Perch Dr

Dublin Plumbing LLC

55 S High St

Eastway Supplies Inc

1561 Alum Creek Dr



Fox Plumbing & Heating

126 N Washington St

Fritz Baumann & Sons




Home Rescue & Remodeling LLC

8586 Clover Glade Dr
Lewis Center

Jim Palmer's Well Service

74 Central Ave



k r p plumbing

po box 21

Larry's handyman LLC

1458 vilardo ln

Magnetic Springs Water Company

1917 Joyce Ave

Master Plumbing Services LLC

Mount Sterling

McDermott Plumbing

2804 N High St

Midwest Water Softeners

5698 Rutgers Ln

Mount Water Well Drilling

595 1/2 South Third Street #26

Mr Plumber

1834 Woodcrest Rd.

Mr Rooter Plumbing of Columbus

31359 Lorain Rd
North Olmsted

Narrow Path Plumbing

3198 Old Winchester Trl

Nautilus Aquatics LLC

312 Rinehart Ave

Noah's Ark Plumbing

1250 Coonpath Rd NW


PO Box 2415


7029 Bennell Dr

Price Professional Water

556 Woodbay Dr

Prime Plumbing & Mechanical

5455 Glade Run Rd

Professional Home Improvement

8023 Rush Street
Grove City

RainSoft of Greater Columbus

1739 Westbelt Dr



Reed's Sewer and Drain

16077 Sycamore Rd
Mt Vernon

Revamped Conditions LLC

1398 Worthington Woods Blvd

Rick's Fix It

401 Chestnut Street

riteway plumbing

po box 11



SOS Construction & Drainage, LLC

1540 Porter Ln

Stage Inc/RC Barry Inc

6531 W Broad St

Tg Mechanical Llc

10839 Grant Lane

The Eco Plumbers

4691 Northwest Pkwy

The Home Depot - Hilliard

4101 Trueman Blvd

The Waterman

7099 Huntley Rd

The Waterworks

550 Schrock Rd

Tim Campbell Plumbing

15420 Smart-Cole Rd

Universal Construction

PO Box 785

Warthman Renovations LLC

10519 Lake Rd NE

Water Heaters Plus! Inc

6330 Proprietors Rd



West Jefferson Plumbing & Heating

174 E Main St
West Jefferson



YellowVAN Handyman

616 Ozem Gardner Way

Yutzy Brothers, Inc.

10016 US Rte 42 S
Plain City

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