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Columbus Roofing Articles
Roofing reviews in Columbus
Issue 1: On the day of the service, I received a call that they needed to reschedule. What I was told was that because of the rain and storms from the previous week, they had a backlog of work they needed to get to, since they couldn't complete this work while it was raining. I understand that things come up, but they would have known this well in advance. Instead, they contacted me a few hours before my service/review was scheduled. This shows very little consideration since I had to take off work to be home for this service. When I told the lady this, I received a pathetic apology.
Issue 2: The service was rescheduled for the following Monday. On Monday morning I received another call that they needed to reschedule again. The lady on the phone explained that the individual on their team had needed a surgery that weekend and they would not be available to come out and review my issue. Medical emergencies happen, but again, I was give no notice of this, when they clearly knew this resource was not going to be able to assist me. Given their previous cancellation, one would think that an organization with any sort of customer service would send another resource out to review my leak. I seriously doubt they have one person on their team.
I can understand that unplanned things come up, and it's hard to make everyone happy, but for two incidents to happen within a week, and little effort was done to make the situation better, I have no problem giving this provider a bad review. Maybe next time they will think about their prospects and how their schedules are impacted by their lack of customer service. I will never reach out to this provider again.
We agreed to order a new door. They talked us into a cheaper door than what we first wanted, which may or may not have been a good idea. We were told the project would take a day or two to complete; the new door was finally fully installed about three months later. There were delays from the manufacturer, incorrect orders by Pantheon,
I would not recommend
Skylar met with my husband on 6/27/14 and did an initial review the two and a half car garage roof. He was told about the locations of the leaks at that time. He said this would be an easy job for the guys and they worked out a contract with discounts. My first concern was when I saw the 'contract'. All that it should was the material, quantity, and unit footage. There were not material costs or labor.
All went well when the crew showed up until they 'found' the part of the existing wood needed replacing. They hadn't included an estimate of wood replacement or installation, but we figured how much can four long 1" x 12" x 16' boards cost? The rest of the work continued on the other side of the roof, but work for the one section had to stop for about an hour until one of the guys came back with the needed planks. During that day, the crew started rushing because it looked like inclement weather. When they finally finished, the sun came back out. They were good about the clean up and haul away of the old materials.
A couple of days , Skylar came back and presented my husband with a new adjusted contract that added on an additional $240. There were no copies of receipts provided or a breakdown of the cost of the material or labor on this one either. There was not enough material or labor used to add an additional $240.00. My husband questioned how much the wood and additional labor ended up costing and Skylar couldn't (or wouldn't) tell him how it came to be $240.00.
This is not the experience I would have expected from an Angie's List provider!
This was only the garage roof we had done, but next year we're looking to have the main house roof replaced, but after this, we will contact other roofing companies for estimates and much more detailed contracts.
estimate). The work was performed on 11/9/12 at which time I was summoned to the house to inspect/approve the replacement of a number of plywood decking sheets found to be in marginal or poor condition. I told the foreman to use his
judgment and replace any sheets he felt were necessary which I believe resulted in what they said was 15 sheets
(7/16” x 48” x 96”).
I did a visual inspection of the completed work 4 days later and was extremely disappointed to see an unsightly degree of waviness and undulation with the shingles and the slope line of the roof. I contacted Mr.
After receiving a letter from OC dated 2/27/13 stating they would review the claim after the shingles were exposed to warmer weather, I received a call from
In mid-October, almost a year after the initial installation, a follow-up inspection was arranged for 10/21/13 (with Mr.
appearance, workmanship or materials. As I left, I told him to finish his evaluation and let me know his findings.
Over another month passed by until we spoke on 12/3/13 when I told Mr.
It is quite revealing at this point to introduce two significant issues relating to Mr.
First, if Mr.
Second, the Ohio Revised Code is very specific about the procedural process needed to file a legally valid and enforceable mechanics’
1. The statute states that the claimant has 60-75 days from the last day materials or labor was provided to file, depending on whether the work was performed on a residential or commercial property. In filing his
2. The statute also requires that the claimant serve written notice on the property owner within 30 days after the filing with the local county recorder’s office (standard procedure is through certified mail or similar document delivery service where the
recipient’s signature is required). If such a delivery attempt is unsuccessful, a copy of the
In March of 2014, I contacted a structural engineer to inspect the roof both from the exterior and from the attic. Although he agreed that the shingles appeared to be solidly sealed and not lacking in integrity or performance, he did bring up several issues that should have been addressed during the tear-off, under layment replacement and new shingle installation.
1. There is insufficient space between many of the replaced underlayment plywood panels to allow for proper expansion and contraction due to temperature fluctuations (i.e. many sheets are butted
was not a violation of any code, he did indicate that incorporating
2. Part of the contract with B&T included the installation of a bathroom vent stack in the roof and ducting connection to the fan exhaust. During the attic inspection, the engineer noticed that the duct had become disconnected from the roof vent because of a short-cut used during the installation. Specifically, the connection was made with duct tape in
3. Both the engineer and Mr.
Several months ago, Mr.
Based on my entire unpleasant and and exasperating experience with B&T Roofing and the president of the company, I would not use this roofing contractor again and strongly recommend that people in need of roofing work use anyone other than B&T
in and need immediate attention. A complete roof replacement. He also said that he did not get up on the second story roof because "there was too much moss and stuff" He said that if I hadn't showed him where the leak was he might have fallen through the roof it was so bad. He was trying to scare me into buying right then in there! He said the roof shingles were baked and were cracked. He said the entire surface of the roof was spongy and that was why he wanted us to replace the roof. He would not even give me an estimate on a repair, only a complete roof.
I do not believe a word he said because he was one of three contractors I had look at my roof.
My story is as follows.
Roofing contractor 1: Said I have about 5 years left and the repairs to fix the leak shouldn't be hard at all! Will give me a quote, in the mail soon. This guy was very kind and explained why the shingles were cracking. They were cracking because the only thing that was cracking was the "painted" (not what he called it, but close) surface, not the shingle itself. He said he would include a brochure on what he was taking about to better understand the shingles I have on the roof now. He said they are getting old, but still have some life in them. Said that we would need to replace some wood, because of warpage, when we get the roof replaced, but it is not needed at this time. He had no problem getting to the second story roof of our home.
Roofing contractor 3: Said we need to get a few repairs done and we have about 2 or so years left on the roof. They would repair the few leaks and recommend an inspection next year.
Based on the opinions of the other roofing companies I will not use this company for service. I must say the inspector named
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Grove City, OH
Grove City, OH
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