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Columbus Pressure Washing Articles
Pressure Washing reviews in Columbus
The time between my estimate and the start of the project seemed excessive - the delivery of materials was almost a week ahead of the actual arrival of any workers, meanwhile 1/2 my driveway was taken up by palettes of cement and cedar (though it certainly smelled nice).
When work first started it was very sporadic. I had two workers scheduled for the job but for a vast majority of the labor I only saw one or the other (one was always 'off' attending to another project due to unforeseen delays, etc). There were several times when work was scheduled and they simply did not show up- only to call the next day or so with an apology and an excuse.
There were a couple of construction hiccups with the project - the estimator made the wrong assumption on a tool that was necessary but not indicated, they ran out of planks because the workers assumed I had a 6ft fence order (it was 5ft), etc. When these errors were caught (by the workers) they communicated clearly to me and
My project was completed a little before the beginning of May. By the 7th of May there were a few boards showing significant warping (it happens; that's the nature of fences) so I called
I was told I would get a call from the workers in a couple of days. I went out of town, no calls. I came back, no calls. I gave them a week - no calls. On the second week I called and got an apology and was told that they schedule repairs like this in bulk and that I was 'on the books' for like... May 30th.
Well today is June 13th - they still haven't come out. I've had a variety of different excuses from being on the books to a family emergency for the scheduler and most recently "They will be there Wednesday or Thursday" (they weren't; and no one called).
I don't know if it's the workers electing not to show up, or the scheduler overbooking or what... but communication between the company and its customers NEEDS to improve. They do some fantastic work with building decks and I'd love one for my front yard; but until their communication changes I'll be going elsewhere- even if it costs more.
DECK:This week we had our deck power washed and painted by and was told me the date we could expect the crew to begin work. They showed up exactly at the appointed date and time --a rarity nowadays! They power-washed the deck on a Monday and stained the deck the subsequent day, just as they said they would! The paint they used makes the deck new brand new. The crew moved our heavy grill down the steps before they painted. They returned the next day after the job was totally finished to carry it back up the stairs . How cool is that!!
HOUSE TRIM AND STUCCO: Last Fall this company painted the trim on our two story house. Again, a terrific job! No smudges, no paint splatter, and a perfect color match. When
GARAGE DOOR: We are the ONLY house (out of 30) on our street that has not painted our garage door. It is still stained the natural wood color. When
This company is incredible and I give them my very highest recommendation. They use state-of-the art equipment and materials. You will not be disappointed by their hard work, expertise, and professionalism!
large bay window (a picture window bordered by two smaller windows with screens). He threw those in for only $20 more.
They finished the job in about an hour. The windows look great. No mess left behind.
He was very courteous and professional.
behind schedule, they kept everyone informed when they anticipated getting to
each job. This communication itself is and was greatly appreciated. With
straight twenty-one days of rain this summer, it is very easy to understand how
it is difficult to work outside especially when that work is being two stories
up and requires you to be on steep roofs.
They arrived when they said and immediately began to work. The job was done in three
days. This is when the most important part of this report occurred. The
painting was, in several ways, not satisfactorily as done by the individual assigned
painters. It simply was not consistent with the quality of work they provided us in the past.
At this point their response was what reinforced that I had made exactly the right decision in contracting with
I contacted the owner and asked to have him come to the house the next day. The person
who supervises the jobs arrived and then the owner as arranged. They agreed with our assessment. The NEXT morning the two owners and the supervisor arrived. They replace some wood we were concerned about, repainted areas as needed and touched up others. In brief they made it right that day. The job could not have been better. To me this is even more important as it demonstrates that they are committed to customer service and correcting any problems. I would, without hesitation, utilize
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All Pressure Washing Services in Columbus, OH
Washington Court House, Oh
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