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Pressure Washing reviews in Columbus
I would certainly recommend this company to anyone but would suggest that they be very specific as to what they want washed and what they do not want washed. Also ask if the estimate includes tax.
The time between my estimate and the start of the project seemed excessive - the delivery of materials was almost a week ahead of the actual arrival of any workers, meanwhile 1/2 my driveway was taken up by palettes of cement and cedar (though it certainly smelled nice).
When work first started it was very sporadic. I had two workers scheduled for the job but for a vast majority of the labor I only saw one or the other (one was always 'off' attending to another project due to unforeseen delays, etc). There were several times when work was scheduled and they simply did not show up- only to call the next day or so with an apology and an excuse.
There were a couple of construction hiccups with the project - the estimator made the wrong assumption on a tool that was necessary but not indicated, they ran out of planks because the workers assumed I had a 6ft fence order (it was 5ft), etc. When these errors were caught (by the workers) they communicated clearly to me and
My project was completed a little before the beginning of May. By the 7th of May there were a few boards showing significant warping (it happens; that's the nature of fences) so I called
I was told I would get a call from the workers in a couple of days. I went out of town, no calls. I came back, no calls. I gave them a week - no calls. On the second week I called and got an apology and was told that they schedule repairs like this in bulk and that I was 'on the books' for like... May 30th.
Well today is June 13th - they still haven't come out. I've had a variety of different excuses from being on the books to a family emergency for the scheduler and most recently "They will be there Wednesday or Thursday" (they weren't; and no one called).
I don't know if it's the workers electing not to show up, or the scheduler overbooking or what... but communication between the company and its customers NEEDS to improve. They do some fantastic work with building decks and I'd love one for my front yard; but until their communication changes I'll be going elsewhere- even if it costs more.
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All Pressure Washing Services in Columbus, OH
Grove City, OH
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