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She gave me a quote for preventative maintenance for common household bugs and left.
In June 2013, I noticed a 'swarming" of some bugs near a family room window. We sprayed the bugs with an over the counter product and they died. I was concerned that the bugs were carpenter ants (compared to a picture on-line, that is what they looked like).
I would like to limit use of harmful chemicals so called
After he left, I looked at the bugs again and compared them to the on-line pictures and I was pretty sure he was wrong in his assessment. I emailed the image to the other company he recommended and they agreed with me that the bug was a carpenter ant and not a termite.
I ended up bringing a third company out (separate review for them) who did an inspection and they informed me that the bug was a carpenter ant but that there was no evidence of damage or nesting. It was the time of year that they swarm to find someplace to nest and that we took care of the problem by spraying the over the counter spray on the bugs. They did not find any evidence of termite tubes.
All is well that ends well - but a wrong diagnosis created some angst me!
Two guys came out. They were very friendly. I explained what the situation was. They checked the damper and looked inside the chimney. They did not find anything. Then they went outside spent a few minutes looking around and determined that it was likely that the animal was likely trapped in the casing of the chimney. It had either died or escaped since it stopped making any noise. Since they could not rip apart my chimney casing, and they could not find anything, they did not charge me for their house call.
I am so impressed. They showed up when scheduled. They were completely professional and friendly. Since there was not really anything they could do, they did not charge me. If I ever need a pest control service, I would use them again in an instant. They were are professional and ethical.
We called on Monday, . 8th. They arrived exactly on time! YEA!!! And they are very nice gentlemen.
My husband showed them around to the areas we were hearing and where my husband actually came in contact with the mouse in the kitchen. My husband also showed them what we were doing ourselves.
I wanted to wait do do this review until we had results. I was really concerned we had more then one mouse. Thursday, Friday and Saturday (after the apt) that darn mouse drove me nuts with the scratching all hours of the night behind the headboard. Awful sound! But, then Sunday the mouse decided to enter the trap and it was caught. My husband drove the mouse trap to a park blocks away from our house and released it. I have not heard the scratching since. So, thankfully I think it was only one mouse. I am not hearing movement in the walls either. My husband had to go on an over night trip on Sunday - so I was sooo pleased the mouse was caught before he left. I am disabled and so it would have extremely hard for me to release the mouse. Plus - I finally got some sleep without being disturbed. My husband is coming home tonight and I am going to have him put the trap under the sink again - just in case. But, I do think our mouse trouble is solved :)
The price was reasonable. Amazing this one little itty bitty mouse cost us over $200 (with
Hard to believe that dealing with pest was such a good experience.
Thank you so much,
All Exterminators in Columbus, OH
Mount Vernon, OH
Mount Gilead, OH