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Internet Service Providers to Avoid

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Top Rated Internet Service Providers

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Over 3,743 reviews for
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B
"I pay $63. I use them just for the internet. I've been using them for probably 10 years. If you have a problem and you call them up, you get a person within" a few minutes to take care of whatever problem you're having. The time they take for repairs varies. Sometimes it's quicker than others. They used to be very professional, but a couple of people recently sent out were not.

-Vicki B.

C
"We signed a 1 year contract with them. Their internet speed is very slow. I would call them, and they would say that they would fix it, and it would work ok for" a few days, then would go back to being very slow again. Our package also included 250 channels, but so many of the channels were repeats. I recently got an offer from Time
, who were offering me service for $600 less than ATT was charging us, and it was with faster service and same channels. I called ATT on the 6th to tell them that I would be cancelling my service when my contract was up, on the 23rd, and the next day my service was shut off! I called them again, and spent hours on the phone with them, being redirected to about 7 different people. Finally in the middle of the night our service came back on. In the very end, the supervisor ended up knocking $81 off of my final bill.

-Brook B.

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Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's Answers

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Internet Service reviews in Columbus

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
D

Rating
Internet access sometimes lagged and the modem provided didn't always work appropriately. Calls to get help were sometimes tedious and went longer than they had to. When I tried to call to cancel I was transferred over 7 times before I received appropriate instructions on how to cancel my service; I was canceling because I had to move out of my apartment at the time. In addition to this, when I attempted to replace the modem I was initially provided a new one with a frayed cable. Fortunately I was able to catch this right at the customer service desk and get it exchanged. Overall my experience was bad and I would not recommend this provider to anyone.
- Ross S.
F

Rating
I've been satisfied with the tv and internet service but after almost 2 weeks I still cannot receive calls at my telephone number. After a week I called the installer and left a message. His message indicated that he would call back within 24 hours. I did not receive a call back. I then contacted the AT&T customer service number. I explained the problem with the phone number and was told that I would be transferred to the "right department." I was disconnected. Next I tried the live chat customer service option. After answering some questions and explaining the problem, I was told that someone from
Columbus Internet Service Providers Provider Name Locked
would call me within 5-10 minutes. I received no return call. I tried the direct
Columbus Internet Service Providers Provider Name Locked
customer service number and was told that the original order did not contain an instruction to port over an existing phone number, even though I specifically asked that question when placing the order, and that I would have to talk to the sales department directly about that issue. I told the help line person that I needed to leave and he said that he would have the sales department call me. I still have not received a return call from anyone at AT&T. This is without a doubt the worst customer service experience I have ever encountered. I will persist on calling them whenever I have time but after this experience I would caution anyone about doing business with AT&T. My experience has been incredibly unsatisfactory.
- GREG D.
A

Rating
I spoke with
Columbus Internet Service Providers Provider Name Locked
and he was very helpful in actually lowering our bill while upping our internet speed. He even suggested that we might buy our own modem to save on equipment rental fees. I still haven't decided if that is what we are going to do, but I appreciated the suggestion. We were going to switch companies, but due to
Columbus Internet Service Providers Provider Name Locked
's helpfulness we are staying with
Columbus Internet Service Providers Provider Name Locked
.
- Judith B.
B

Rating
It took a long time waiting on the phone to talk to a customer service rep. We had trouble finding a number online. First talked to tech person, then transferred to billing, then to customer service. Everyone was polite and professional.
- Pat C.
F

Rating
It didn't go well. They were lousy at getting someone on the phone to talk with. The independent contractor for Timewarner haphazardly stapled cable lines wherever was convenient for him with no regard to the appearance of my property. Timewarner took several weeks to come back out and bury the cable line they installed so a long orange cable line ran through my yard and into my neighbor's. It appeared as though I was stealing electricity from my neighbor with an extension cord.
- David P.
A

Rating
I called
Columbus Internet Service Providers Provider Name Locked
and Internet to complain about a billing error and they were very friendly and helpful in resolving it for me. Very professional service!
- Andrew G.
N

Rating
mately owed them for the following two months, switched to AT&T, notified them to discontinue my service. (I told them to shove it up their a**.) They then attempted to charge me for the month after I stopped my service (and disconnected the cable), and came to my place and tried to steal my equipment. They claim I owe them the modem which was part of my initial hook-up agreement with Insight/rr, and claimed I owed them $190. $65 for a service period starting more than a week after I'd switched companies, and $125 for a used modem, which is worth $50 new, and belongs to me in any event. They turned it over to a collection agency and made an all out effort to damage my credit rating. I never did a thing to these people, these actions were entirely unprovoked. The collection agency (in
Columbus Internet Service Providers Provider Name Locked
Paso TEX) found 100% in my favor, of course.



Columbus Internet Service Providers Provider Name Locked
has the ethics of a sewer rat, and I hope I don't get in trouble with the ASPCA for denigrating good rodents. Also they just got done paying several top executives bonuses in the $20-30 million range (as part of the Comcast merger), while they try to cheat their customers out of $15 and $20 every
Columbus Internet Service Providers Provider Name Locked
they get. THIS COMPANY IS PURE EVIL.

- Bill H.

Internet Service Providers in Columbus

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy

Acclaim PC Services

4621 Poth Rd
Columbus

Alexander Technical Resources

1263 Glenwood Ave. SE

Alliance Telecom Corp

7582 Las Vegas Blvd

Almighty Web Designs

301 Yamato Road

Andy's Web Tools

646 N Riverside Dr

AT&T

1593 N High St
Columbus

AT&T

2720 Airport Dr
Columbus

AT&T

6598 E Broad St
Columbus

AT&T U-verse

141 SW Wilshire Blvc

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Aws Web Design

po box 3164

Basic ISP

Po Box 511
Mount Vernon

Bay Geeks

3535 Prescott St N

BCIS Enterprises

917 S Main St

Best Practice Institute

410 Evernia Street

BREAKPOINT INTERACTIVE LLC

468 CITY PARK AVE
Columbus

Cable TV America

540 S Water Street
Kent

cashtexters.net

6462 Westwood St

Columbus Computer Connection

3258 E Main St
Columbus

Columbus Host

5306 Hedgewood Rd
Columbus

Columbus SEO Solutions

480 SOUTH THIRD STREET
Columbus

Columbus Technology Services

2145 Bentwood Circle 1A
Columbus

Comcast Columbus

235 S 4th St
Columbus

CommercePundit.com

1625 Lakes Pkwy.

Compuserve

PO Box 17300

COMPUTER WAREHOUSE

30 N 4TH ST
Newark

Copper.net

895 Harcourt Rd
Mount Vernon

Creep Squash

7925 Silverton Avenue

Digital Xtreme Media

1727 Messner Drive
Hilliard

DIGITRON COMMUNICATIONS

6355 TOPANGA CANYON BLVD

Directv Columbus

27-93 S 3rd St
Columbus

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

DoShawn Computer Services

PO Box 247404
Columbus

DS Wiring Solutions LLC

578 Shadewood Ct
Columbus

DSL Columbus

Columbus

Dyer Media Group

329 Lookout Drive

DYNAMIT TECHNOLOGIES LLC

274 Marconi Blvd Ste 100
Columbus

eDrugSearch.com, Inc.

607 E. Blanco #398

eFuneral

5000 Euclid Ave Ste 310
Cleveland

ENET

3000 E DUBLIN-GRANVILLE RD
Columbus

Evolution Integration Services

542 E Mithoff St
Columbus

Eyeflow Internet Marketing

1013 East Carson Street

FINE TELECOMMUNICATIONS

2278 NEWPORT BLVD

Fly Media Productions, LLC

225 Parkway 575 #620

ForbenMedia

7401 Summerhill Road

Front Porch Solutions

8758 Clarksdale Dr
Lewis Center

Full Rotation Group

90 Lackawanna Ave

Futuristic Concepts

3278 Sullivant Ave
Columbus

Go BIG Network

1322 Manning Parkway
Columbus

Graphic Chamber

3880 Santa Maria Dr
Grove City

GREENAPPLE INC

127 W SIXTH AVE
Lancaster

Greencastle Web Design

676 Shannon Drive N

HG Consulting

1339 Mentor Dr

HostCrusher

3008 Tudor Rd.

I WAY NET COMMUNICATIONS

781 NORTHWEST BLVD
Columbus

ICEbox Solutions, LLC

20 Northwoods Blvd.
Columbus

Indie House Collective

65 Parsons Ave
Columbus

INET EXTREMES, INC.

511 N PARK ST
Columbus

Infinite Synergy

1032 Boardman Canfield Rd.
Boardman

Joe Rinehart Internet Consulting

689 State Route 212 NW
Bolivar

JUST MICRO

PO Box 244
Washington Court House

Keane Web Consulting

2623 Elliot Ave

Knology Inc

1241 Og Skinner Dr

KSV Connections

26207 Short Rd.

Laximi Company LLC

311 Warren St

Local Results

5202 Douglas Corrigan Way

Local Web Search Results

903 Windom Sq
Dayton

Logo7 Media

1215 Polaris Pkwy
Columbus

Macgirl Inc

880 Mandalay Ave

Manz Web Designs LLC

24885 Rd. 178
Defiance

Marcor Technologies Inc

2807 Yosemite Dr

Margante Studios

222 Yehlshire Dr
Galloway

Master 55

40446 N Rte 59

Meridian Digital

595 1/.2 S. 3rd St
Columbus

Modern Web Studios

1067 N Main St

My Home Solutions LLC

2791 Stratford Dr
Upper Arlington

My Utility Brokers

9344 Tarryton Ave.

mywebWOW!com

605 N. HIgh St. #177
Columbus

NETWALK

555 Scherers Ct
Columbus

Newco Insurance

2939 Kenny Rd
Columbus

Noras Tech

1821 Channingway Ct. W
Columbus

novusORDO

PO Box 801

O2T2 Hosting

Po Box 26041

Ohio Office Works

National Rd. SE
Hebron

Patrick Hosting

955 West Third Ave
Columbus

PC GEEKS

6484 TUSSING RD
Reynoldsburg

PC On Call

6899 Steger Dr
Cincinnati

PDS PLANNING INC

2200 W. 5th Avenue
Columbus

Performance Media Placement

23172 Plaza Pointe

PHILLIPS DESIGN

7415 Saunderlane Ct.
Columbus

Princeton Internet Marketing

295 Route 571, Suite 181

PSeeSolutions

138 East Main Street
New Albany

Pulse Communications Ltd

33 E Dominion Blvd
Columbus

Quantocero Web Design

855 Quitman Dr E
Columbus

Radial Studios, LLC

PO Box 1775
Columbus

Red Blue Concepts

3176 Darvany Drive

Redhaus Design

3040 Oasis Grand Blvd

RevLocal

620 Bear Run Ln
Lewis Center

RevLocal

4009 Columbus Rd
Granville

SBC

150 E Gay St
Columbus

ScanEx, LLC

9505 Big Bear Ave
Powell

Security consultants LLC

2867 Buxton Ln
Grove City

Sellbooks.com

4121 Hillegas Road

SEO Encore

364 West Lane Avenue
Columbus

SerenIT Computer Consulting

1231 Forsythe Ave
Columbus

SEVELL SEVELL INC

939 N High St
Columbus

Shasta Consulting & Web Design, Inc.

2205 Hilltop Drive - 2020

SiteInSight

676 Brook Hollow
Columbus

Smart Evolutions

PO Box 2226

Super Cool Sites, Inc

916 Eastwind Dr.
Westerville

SupremeBytes, LLC

P.O. Box 13746

T-MOBILE

6313 SAWMILL RD
Columbus

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TDH Web Design

16317 Crackerneck Rd

Tech Plus Solutions

10095 National Rd.
Pataskala

Tech Solutions Now

200 East Campus View Blvd
Columbus

The Right Way to Write

30 East Georgia Street

The Social Firm

1654 E Broad St
Columbus

The Tiki Group, LLC

1616 Walsh Ave
Columbus

thesslshop

Suite 1
Columbus

Thoroquel Systems, LLC

PO Box 273
Columbus

TIME WARNER CABLE

156 JOHNSON DR
Delaware

TIME WARNER CABLE

2225 GROVEPORT RD
Columbus

Time Warner Cable Circleville

1226 North Court Street
Circleville

Time Warner Cable Columbus

1266 Dublin Road
Columbus

Time Warner Cable Columbus

2225 Groveport Road
Columbus

Time Warner Cable Columbus

20-26 S Front St
Columbus

Time Warner Cable Columbus

1015 Olentangy River Road
Columbus

Time Warner Cable Columbus

1015 Olentangy River Road
Columbus

Time Warner Cable Delaware

13 W William St
Delaware

Time Warner Cable Delaware

13 W William St
Delaware

Time Warner Cable Newark

111 North 11th Street
Newark

Time Warner Cable Newark

111 North 11th Street
Newark

Time Warner Columbus

34-58 N Pearl St

Time Warner Mount Vernon

11973 Upper Gilchrist Rd,
Mount Vernon

TIME WARNER TELECOM INC

250 W OLD WILSON BRIDGE
Columbus

Timegears.com

13908 Allisonville Road

Top Agent Ads

11835 Carmekl Mtn Rd

Transcriptionist

P.O. Box 3
Caldwell

Twine Development, LLC

4694 Cemetery Rd; #362
Hilliard

Unlimited Web Design

12 Hopkins Street

Urban Computing LLC

3400 N High St Ste 210
Columbus

USEDPHONES.COM INC.

1885 Surveyor Ave #101

USINFOSEARCH.COM, LLC

5330 E MAIN ST
Columbus

Verizon Wireless

7849 Refugee Rd
Pickerington

VERIZON WIRELESS

777 BIG TIMBER RD

Walls Carroll Electric

PO Box 1438
Westerville

Walton Street Web Design

2032 W Walton St

Watch Communications

3225 W Elm St
Lima

Web & Moore

31680 Joseph Dr

Web Editors, Inc.

21392 Palomar Street #958

WEB FORCE SYSTEMS

131 Dillmont Drive
Columbus

Webb Design

PO Box 690661

Webbeets

501 Fairfort Court,

Websuts LLC

523 3rd Ave S

Wholesaleinsurance.net

2266 LAVA RIDGE CT

WIDE OPEN WEST

3675 CORPORATE DR
Columbus

Wire My Web

48 Maiden Ln

WON Marketing, Inc.

200 N. Harrison St, #106

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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