Columbus Internet Services

in Columbus, OH

Internet Service Reviews in Columbus

A

Rating
I spoke with
and he was very helpful in actually lowering our bill while upping our internet speed. He even suggested that we might buy our own modem to save on equipment rental fees. I still haven't decided if that is what we are going to do, but I appreciated the suggestion. We were going to switch companies, but due to
's helpfulness we are staying with
.
- Judith B.
B

Rating
It took a long time waiting on the phone to talk to a customer service rep. We had trouble finding a number online. First talked to tech person, then transferred to billing, then to customer service. Everyone was polite and professional.
- Pat C.

Columbus Internet Service Articles

Internet Service reviews in Columbus

F

Rating
It didn't go well. They were lousy at getting someone on the phone to talk with. The independent contractor for Timewarner haphazardly stapled cable lines wherever was convenient for him with no regard to the appearance of my property. Timewarner took several weeks to come back out and bury the cable line they installed so a long orange cable line ran through my yard and into my neighbor's. It appeared as though I was stealing electricity from my neighbor with an extension cord.
- David P.
A

Rating
I called
Columbus Internet Service Providers Provider Name Locked
and Internet to complain about a billing error and they were very friendly and helpful in resolving it for me. Very professional service!
- Andrew G.
N

Rating
mately owed them for the following two months, switched to AT&T, notified them to discontinue my service. (I told them to shove it up their a**.) They then attempted to charge me for the month after I stopped my service (and disconnected the cable), and came to my place and tried to steal my equipment. They claim I owe them the modem which was part of my initial hook-up agreement with Insight/rr, and claimed I owed them $190. $65 for a service period starting more than a week after I'd switched companies, and $125 for a used modem, which is worth $50 new, and belongs to me in any event. They turned it over to a collection agency and made an all out effort to damage my credit rating. I never did a thing to these people, these actions were entirely unprovoked. The collection agency (in
Columbus Internet Service Providers Provider Name Locked
Paso TEX) found 100% in my favor, of course.



Columbus Internet Service Providers Provider Name Locked
has the ethics of a sewer rat, and I hope I don't get in trouble with the ASPCA for denigrating good rodents. Also they just got done paying several top executives bonuses in the $20-30 million range (as part of the Comcast merger), while they try to cheat their customers out of $15 and $20 every
Columbus Internet Service Providers Provider Name Locked
they get. THIS COMPANY IS PURE EVIL.

- Bill H.
B

Rating
We moved to a new location and transferred service to our new home. I already wasn't happy with
Columbus Internet Service Providers Provider Name Locked
's price so when I called to disconnect I asked for a discount. Not only did we not get a discount but was also charged a transfer fee. I stated that I would switch to another company and the employee in the retention department told me why I would like their competitors. I really get annoyed when companies waste my time talking bad about other companies. I didn't have time to switch while we were moving but ended up switching providers in April. I like WOW better.
- Scott R.
B

Rating
I've had mixed customer service experiences with this provider. Last year my internet went out and I called to fix / troubleshoot it. After they told me they were unable to fix the issue and wouldn't be able to send someone out that day or the next, they tried to sell me upgraded services to improve the internet's performance. at the time my internet was not working at all and having an additional 10g would not have helped to improve performance. A couple months ago I received notice that they were doubling my internet bill. I spoke with a customer service representative who was very helpful and was able to bring my bill down comparable to what I was currently paying.
- Jennifer G.
C

Rating
The phone reps at
Columbus Internet Service Providers Provider Name Locked
are very nice and professional however because of the issues stated above we are in the process of checking on getting a dish service for our cable
- marraie C.
A

Rating
Everything went well. The installer was there on time, right as scheduled. Installed in under an hour and everything worked great! Courteous man and the quality of service is great.
- Alex B.
F

Rating
The tech missed the scheduled window by over thirty minutes. A week afterwards, I received an inaccurate bill with no explanation regarding the charges. Since I removing some services, this was a shock. After speaking to numerous service agents and being disconnected a couple of times, I finally had someone provide with the correct amount owed.I also ask for the $19.99 reconnection fee to be credited since the tech was late. Fast forward to yesterday, I received an update from my online account - it was once again inaccurate. I called to inquire about the inaccuracy, and the women basically said there was no amount owed even though my online account said there was. Customer service and billing accuracy is consitently a mess for my account. If my building wasn't a
Columbus Internet Service Providers Provider Name Locked
-only service provider, I would switch providers immediately.
- ANNE P.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Internet Service Providers in Columbus, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

AAAHome services

7428 Mexico Rd
Saint Peters / Brentwood, MO

Acclaim PC Services

4621 Poth Rd
Columbus, OH

Adam Infinitum

4140 Tuller Rd.
Dublin, OH

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

AT&T

1593 N High St
Columbus, OH

AT&T

2720 Airport Dr
Columbus, OH

Aws Web Design

po box 3164
Cocoa, FL

Basic ISP

Po Box 511
Mount Vernon, OH

Bay Geeks

3535 Prescott St N
Saint Petersburg, FL

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

BREAKPOINT INTERACTIVE LLC

468 CITY PARK AVE
Columbus, OH

Business Class Solutions

6641 Conch Ct
Boynton Beach, FL

Cable Columbus

Columbus, OH

Shop Local Internet Service Services in Columbus

Join Angie's List to get the best local reviews in Columbus.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a High Speed Internet Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money