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Top Rated Internet Service Providers

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Over 3,814 reviews for
Columbus Internet Service Providers from people just like you.

D
"I can't tell you how much this pains me, but after years of good customer service, something ugly has happened to . " customer service has lowered its standards to the Time and ATT level. I have spent over three hours on the phone with them over the past two days and 1) they have farmed their CS out to South America and unless you also speak Spanish, you will have a very difficult time understanding them, and 2) they not only also do not understand your English, they don't really know what they are doing. Yesterday when I asked to speak to an English speaker, I was told "I am speaking English." When I asked to speak with her supervisor, I was told "we are not allowed to transfer calls, you'll have to call back." This was after I waited on hold for 15 minutes before I even got a to talk to her. I did call back, but hung up after 10 minutes of waiting on hold again. I called again today (after giving up yesterday) and it took nearly an hour for the first language Spanish speaking gentleman to figure out to send a signal to my equipment. In the past that was the first thing they did before they even spoke to you. Then when you did speak to someone, they actually knew what you were saying and made a good attempt to fix it. The guy I talked to today had no idea what I was saying and kept asking totally irrelevant questions - what a waste of time. At least this guy finally got me hooked up with a supervisor who is sending a technician out to try to fix the two problems. I feel awful because I actually talked some of my friends into switching to because their customer service was excellent. So not true anymore. Who has three hours to waste on a problem that would have been resolved in 15 minutes in the past when the CS reps actually knew what they were doing and spoke English as their first language? needs to find better ways to save money. By the way, this all happened the day after I received a notice that my cable bill was being increased by $14.00 a month.

-Barbara F.

D
"The repair person updated the modem "codes" and "checked" all the lines. He then claimed there was nothing more he could do and he hoped it" helped. It didn't. So we are expected to pay an outrageous $110 for cable and wifi that works on and off. TWC talks a good game, but does nothing to actually fix the problem. According to the repair person, as people in the area continue to sign up for their service, it is only going to get worse for everyone. However, the price continues to rise for their service.

-Heather S.

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Internet Provider reviews in Columbus

C

Rating
I spent upwards of 15 minutes with a tech person. No discernible improvements. He suggested I check with my router Tech Support. I did so and they said everything is up-to-date.
- JANET K.
B

Rating
I pay $63. I use them just for the internet. I've been using them for probably 10 years. If you have a problem and you call them up, you get a person within a few minutes to take care of whatever problem you're having. The time they take for repairs varies. Sometimes it's quicker than others. They used to be very professional, but a couple ...More of people recently sent out were not.
- Vicki B.
C

Rating
We signed a 1 year contract with them. Their internet speed is very slow. I would call them, and they would say that they would fix it, and it would work ok for a few days, then would go back to being very slow again. Our package also included 250 channels, but so many of the channels were repeats. I recently got an offer from Time ...More , who were offering me service for $600 less than ATT was charging us, and it was with faster service and same channels. I called ATT on the 6th to tell them that I would be cancelling my service when my contract was up, on the 23rd, and the next day my service was shut off! I called them again, and spent hours on the phone with them, being redirected to about 7 different people. Finally in the middle of the night our service came back on. In the very end, the supervisor ended up knocking $81 off of my final bill.
- Brook B.
F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? ...More times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
D

Rating
Internet access sometimes lagged and the modem provided didn't always work appropriately. Calls to get help were sometimes tedious and went longer than they had to. When I tried to call to cancel I was transferred over 7 times before I received appropriate instructions on how to cancel my service; I was canceling because I had to move out of my ...More apartment at the time. In addition to this, when I attempted to replace the modem I was initially provided a new one with a frayed cable. Fortunately I was able to catch this right at the customer service desk and get it exchanged. Overall my experience was bad and I would not recommend this provider to anyone.
- Ross S.
F

Rating
I've been satisfied with the tv and internet service but after almost 2 weeks I still cannot receive calls at my telephone number. After a week I called the installer and left a message. His message indicated that he would call back within 24 hours. I did not receive a call back. I then contacted the AT&T customer service number. I explained ...More the problem with the phone number and was told that I would be transferred to the "right department." I was disconnected. Next I tried the live chat customer service option. After answering some questions and explaining the problem, I was told that someone from would call me within 5-10 minutes. I received no return call. I tried the direct customer service number and was told that the original order did not contain an instruction to port over an existing phone number, even though I specifically asked that question when placing the order, and that I would have to talk to the sales department directly about that issue. I told the help line person that I needed to leave and he said that he would have the sales department call me. I still have not received a return call from anyone at AT&T. This is without a doubt the worst customer service experience I have ever encountered. I will persist on calling them whenever I have time but after this experience I would caution anyone about doing business with AT&T. My experience has been incredibly unsatisfactory.
- GREG D.
A

Rating
I spoke with and he was very helpful in actually lowering our bill while upping our internet speed. He even suggested that we might buy our own modem to save on equipment rental fees. I still haven't decided if that is what we are going to do, but I appreciated the suggestion. We were going to switch companies, but due to ...More 's helpfulness we are staying with .
- Judith B.
B

Rating
It took a long time waiting on the phone to talk to a customer service rep. We had trouble finding a number online. First talked to tech person, then transferred to billing, then to customer service. Everyone was polite and professional.
- Pat C.

Internet Service Providers in Columbus

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Acclaim PC Services

4621 Poth Rd
Columbus

Adminkitty.com

3719 State Route 529
Cardington

Alexander Technical Resources

1263 Glenwood Ave SE

AlphaLink Technologies Inc

1496 W Main St
Newark

Andy's Web Tools

646 N Riverside Dr

AT&T

1593 N High St
Columbus

AT&T

2720 Airport Dr
Columbus

AT&T

6598 E Broad St
Columbus

AT&T

Columbus

AT&T

1495 Polaris Pkwy
Columbus

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Baytech Mobile

118 Graceland Blvd #117
Columbus

Best Investment Help

181 E Broad St
Columbus

Best Practice Institute

410 Evernia Street

BREAKPOINT INTERACTIVE LLC

468 CITY PARK AVE
Columbus

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Click Refresh

428 S. Atlantic Blvd

Columbus Computer Connection

3258 E Main St
Columbus

Columbus Host

5306 Hedgewood Rd
Columbus

Columbus Satellite Tv

3035 W Broad St
Columbus

Columbus SEO Solutions

480 SOUTH THIRD STREET
Columbus

Columbus Technology Services

2145 Bentwood Circle 1A
Columbus

Comcast Columbus

235 S 4th St
Columbus

CommercePundit.com

1625 Lakes Pkwy.

COMPUTER WAREHOUSE

30 N 4TH ST
Newark

Copper.net

895 Harcourt Rd
Mount Vernon

Digital Xtreme Media

1727 Messner Drive
Hilliard

Directv Columbus

27-93 S 3rd St
Columbus

Dish Network Columbus

3035 W Broad St
Columbus

Dish Network Columbus

530 W Spring Street
Columbus

DoShawn Computer Services

PO Box 247404
Columbus

DS Wiring Solutions LLC

578 Shadewood Ct
Columbus

DSL Columbus

Columbus

Dyer Media Group

329 Lookout Drive

DYNAMIT TECHNOLOGIES LLC

274 Marconi Blvd Ste 100
Columbus

EARTHLINK

Columbus

ENET

3000 E DUBLIN-GRANVILLE RD
Columbus

Evolution Integration Services

542 E Mithoff St
Columbus

Flairdocs

7720 Rivers Edge Dr. Suite 200

ForbenMedia

7401 Summerhill Road

Futuristic Concepts

3278 Sullivant Ave
Columbus

Go BIG Network

1322 Manning Parkway
Columbus

ICEbox Solutions, LLC

20 Northwoods Blvd.
Columbus

Indie House Collective

65 Parsons Ave
Columbus

INET EXTREMES, INC.

511 N PARK ST
Columbus

Infinite Synergy

1032 Boardman Canfield Rd.
Boardman

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IPC InfoPark Consulting Technologies Ltd

35104 Euclid Ave
Willoughby

IV Support Holdings LLC

500 West Putnam Ave

KSV Connections

26207 Short Rd.

Logo7 Media

1215 Polaris Pkwy
Columbus

Manz Web Designs LLC

24885 Rd. 178
Defiance

Margante Studios

222 Yehlshire Dr
Galloway

MarqueeWorks

758 Kapahulu Ave

Meridian Digital

595 1/.2 S. 3rd St
Columbus

Modern Web Studios

1067 N Main St

MsEng tutor in Math/Physics/MS Office/Windows

2943 Capital Park Court Apart. 2D
Columbus

My Home Solutions LLC

2791 Stratford Dr
Upper Arlington

mywebWOW!com

605 N. HIgh St. #177
Columbus

NETWALK

555 Scherers Ct
Columbus

Newco Insurance

2939 Kenny Rd
Columbus

noAppdeals

PO Box 2415
Newark

Noras Tech

1821 Channingway Ct. W
Columbus

Ohio Office Works

National Rd. SE
Hebron

Ooma Inc

1840 Embarcadero Rd

Patrick Hosting

955 West Third Ave
Columbus

PC GEEKS

6484 TUSSING RD
Reynoldsburg

PC On Call

6899 Steger Dr
Cincinnati

PDS PLANNING INC

2200 W. 5th Avenue
Columbus

Performance Media Placement

23172 Plaza Pointe

PHILLIPS DESIGN

7415 Saunderlane Ct.
Columbus

PSeeSolutions

138 E Main St
New Albany

Pulse Communications Ltd

33 E Dominion Blvd
Columbus

Quantocero Web Design

855 Quitman Dr E
Columbus

QUICKNET INC.

1357 W LANE AVE
Columbus

Radial Studios, LLC

PO Box 1775
Columbus

Rapport Connect

4709 E Broad St
Columbus

ratiokontakt

1101 Brickell Avenue, South Tower

RevLocal

620 Bear Run Ln
Lewis Center

RevLocal

4009 Columbus Rd
Granville

SBC

150 E Gay St
Columbus

ScanEx, LLC

9505 Big Bear Ave
Powell

Security consultants LLC

2867 Buxton Ln
Grove City

SelfNET inc.

7652 SAWMILL RD
Dublin

SEO Encore

364 West Lane Avenue
Columbus

SerenIT Computer Consulting

1231 Forsythe Ave
Columbus

SEVELL SEVELL INC

939 N High St
Columbus

SiteInSight

676 Brook Hollow
Columbus

Solution Pronto

59 Hanford Street
Columbus

Super Cool Sites, Inc

916 Eastwind Dr.
Westerville

SupremeBytes, LLC

P.O. Box 13746

T-MOBILE

6313 SAWMILL RD
Columbus

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Plus Solutions

10095 National Rd.
Pataskala

Tech Solutions Now

200 East Campus View Blvd
Columbus

The Right Way to Write

30 East Georgia Street

The Social Firm

1654 E Broad St
Columbus

The Tiki Group, LLC

1616 Walsh Ave
Columbus

thesslshop

Suite 1
Columbus

Thoroquel Systems, LLC

PO Box 273
Columbus

TIME WARNER CABLE

156 JOHNSON DR
Delaware

Time Warner Cable Circleville

1226 N Court St
Circleville

Time Warner Cable Columbus

1266 Dublin Road
Columbus

Time Warner Cable Columbus

2225 Groveport Road
Columbus

Time Warner Cable Columbus

20-26 S Front St
Columbus

Time Warner Cable Delaware

13 W William St
Delaware

Time Warner Columbus

34-58 N Pearl St

Time Warner Mount Vernon

11973 Upper Gilchrist Rd,
Mount Vernon

TIME WARNER TELECOM INC

6650 N HIGH ST
Columbus

TIME WARNER TELECOM INC

250 W OLD WILSON BRIDGE
Columbus

Twine Development, LLC

5000 Arlington Centre Blvd.
Upper Arlington

Urban Computing LLC

3400 N High St Ste 210
Columbus

USEDPHONES.COM INC.

1885 Surveyor Ave #101

USINFOSEARCH.COM, LLC

5330 E MAIN ST
Columbus

VERIZON WIRELESS

1251 POLARIS PKWY
Columbus

VERIZON WIRELESS

777 BIG TIMBER RD

Watch Communications

3225 W Elm St
Lima

Web & Moore

32159 23 Mile Rd.

WEB FORCE SYSTEMS

131 Dillmont Drive
Columbus

Webb Design

PO Box 690661

Webbeets

501 Fairfort Court,

Websuts LLC

523 3rd Ave S

WIDE OPEN WEST

3675 CORPORATE DR
Columbus

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