Columbus Heating & Cooling Contractors

in Columbus, OH

Hvac Reviews in Columbus

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I have a service contract with
& Cooling. They come out twice a year to check out my furnace for winter and my A/C for summer. So, when my approximately 18 yr old water heater quit working, I asked them to install a new one. They came out the next day and installed the replacement unit. They cleaned up the debris and hauled away the old unit when they were done. Very professional. They were done in 2 hrs.
- C J C.
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was the young man who came to check the air conditioning unit. He gave me an extensive list of the things he did.
I found him very pleasant and informative. He made me aware that there was a summer and winter switch on the furnace, which I
was unaware of before.
I plan to have the furnace checked in the near future, and will use Best Services again! I possible, I would like to have
again.
- Connie T.

Columbus Hvac Articles

Hvac reviews in Columbus

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Since then, they've come whenever we've called, and we've called quite a few times. we've been having problem with humidity and they came back until they figured it out and fixed it! They even put in a new humidostat for no additional fee to make sure we could control the humidity. They are very professional, and I am quite pleased we found them!
- Dani R.
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Upon finish of install, city inspector noticed incorrect breaker installed in electrical box. F&I fixed this. However it was inconvenient for me to have to use more time off for another appointment. Otherwise, staff were courteous, on time, efficient, and knowledgable.
- Douglas T.
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were great.
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walked us through all the options and after getting quotes from other companies they were the best. The install was perfect. They arrived on time and we barely knew they were here. They finished the job quickly and cleaned up. They have followed up to make sure we are satisfied. A+++ job for
Columbus HVAC Contractors Provider Name Locked
, we will for sure use them again.
- Nathan T.
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I will try my best to detail my experiences with
Columbus HVAC Contractors Provider Name Locked
over the last 12 months.
My Wife and I live in Grandview Heights, OH.
In
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2013, our air conditioner stopped working... of course, it was the hottest day of the year!
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looked like a great option. Both my Wife and I are from Columbus,
Columbus HVAC Contractors Provider Name Locked
has been established for a long time, and there were decent reviews online.
OK - so the initial visit is $130 (or it was at the time). This included the first 30 minutes of the technician's time. I was able to schedule a visit for the same week, and the tech was prompt and timely.
Very quickly, my Wife was told that our problem was a faulty thermostat. Huge bummer.... this would have been a
Columbus HVAC Contractors Provider Name Locked
fix with a quick visit to our local Home Depot.
Here is where things start to become frustrating.
The technician offered to replace our thermostat, which he had on the truck. He instructed my Wife that the cost would be $170, to which she agreed. The tech installed the new Thermostat - a
Columbus HVAC Contractors Provider Name Locked
product. It is very basic, only 4 buttons, not a touch screen - seemed perfect for our
Columbus HVAC Contractors Provider Name Locked
house.
The technician was on-site for 45 minutes in total.
My Wife was then given a bill for $400+. This was the cost of the initial visit ($130), his additional 15 minutes of time, and the $170 Thermostat. This was a huge surprise. My wife was under the impression the entire bill would be $170... this number seemed right 'on the fly'... $130 for the initial visit, and a thermostat that sells for $50 at Home Depot.
Columbus HVAC Contractors Provider Name Locked
probably get's a discount, so $170 seems fair.
I called customer service that evening. Again, friendly on the phone. I could not understand how we just paid $170 for a very
Columbus HVAC Contractors Provider Name Locked
Thermostat, and at that - I felt my Wife had been taken advantage off.
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offered to do nothing. I understood - there could have been countless things wrong with the A/C unit, so I rationalized that I over paid for the Thermostat (and I would get over it).
Well - here we are 12 months later... and my Thermostat isn't working again. Exact same problem.
I called
Columbus HVAC Contractors Provider Name Locked
this morning - again, very friendly on the phone, and I was escalated to a manager (
Columbus HVAC Contractors Provider Name Locked
was his name).
Columbus HVAC Contractors Provider Name Locked
referenced my past work order, and listened to my problem. He explained that the Thermostat came with a 5 year guarantee... hey, maybe paying $170 for it wasn't a bad deal after all.
Not the case.
Columbus HVAC Contractors Provider Name Locked
explained to me that I would still have to pay $130 for a technician to come back out and for any labor involved.
So - while
Columbus HVAC Contractors Provider Name Locked
may replace the Thermostat, I am looking at paying over $600 in one year, for (presumably) 1.5 hours of work and a new Thermostat.
Columbus HVAC Contractors Provider Name Locked
is not willing to stand behind their work. I explained to
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that I have no problem paying $130+ labor for have a tech come out if there is a new problem, but if it's the thermostat, I don't feel I should have to pay anything. After all, if it is the thermostat, then (1)
Columbus HVAC Contractors Provider Name Locked
uses poor quality equipment or (2) they aren't willing to stand behind their work.
So - what do I do? I don't have much incentive to have
Columbus HVAC Contractors Provider Name Locked
back out.... if its the thermostat, I surely don't want another poor quality product, and I could save money by going to Home Depot (installations are very easy). If it's not the thermostat, and
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wasn't willing to help a customer in the first place - is this the company I want to continue supporting? What happens the next time I have a problem.
Columbus HVAC Contractors Provider Name Locked
provided no help, other than saying 'sorry'. I was very polite on the phone - asked
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specifically "what why I choose
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again?" No response. I was told I could remove the thermostat from the wall and bring to their location to test it's use (to save myself the $130 service call). No empathy for my situation.
Such a sad story, considering how involved in the community this family is. My Wife and I grew up going to school and playing sports with this family.
I have
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Air coming out this Friday - I will surely write a review following.


- Nicholas W.
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It was a 2-day job. The first day, a crew of 4 to 5 came out to replace the furnace and AC. The furnace was was only installed to the point needed to get the AC to function with the old thermostat. 2 holes were drilled in the wall for outside air for the furnace and the flue liner needed for the water heater was installed. They did a pressure test on the lines and late in the serviceman came out to turn on the air conditioner. This part went OK except I had to stop them from throwing out my air cleaner, which I had told the salesman I wanted to keep.
The second day, a single guy came out to replace the water heater and finish hooking up the furnace, humidifier, and thermostat, (though the furnace won't be 'started' and final adjustments made until September). This guy's work was sloppy in a lot ways. The vent pipe isn't seated completely on the water heater because to do so would run the vent pipe within an inch too of the furnace's gas shutoff valve ( if they'd used a 4" elbow downstream of the transition instead of a 3" elbow upstream, the pipe wouldn't had to be 6" from the wall). The vertical pipe for the furnace air intake isn't plumb (and he spilled PVC solvent on the furnace cover plate, leaving a purple stain). Where the flue liner comes though the chimney wall hasn't been sealed. The humidifier wasn't installed level, which is important for proper operation of the device. This guy couldn't even get the new thermostat on wall level. Overall, it looks more like a self install by a homeowner than a professional installation. It makes me wonder about the quality of the soldering pipes where he hooked up the tank.



















The next day, I called
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, and the following day 2 managers came out to look at the work. They hemmed and hawed a lot about the vent pipe, but agreed the humidifier needed to be fixed. 3 weeks later, they haven't done anything, but I did get an invoice saying the job was 100% complete.







Columbus HVAC Contractors Provider Name Locked
have been somewhat sloppy on back office side as well. They had to get the permit of the water heater post hoc, after I called and asked why the permit they mailed me didn't mention it. They also didn't do any paperwork of the AEP rebate on the AC unit (I suspect the policy of their salesmen is to only mention the rebate in conjunction with the premium 2-stage unit even though other models also qualify).
- David J.
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Very good. Service rep phoned me when he was on his way. He was very polite and put covers over his shoes to prevent tracking in the house. Took about half an hours. I ended up buying their maintenance program so they will come back in the fall to check the furnace.
- Linda G.
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It went excellent.
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entered my home and put on his shoe covers. He was pleasant and he told me what he was going to do and shared with me the status of my unit at each step, what he was doing. He discussed the condition of my unit and potential future problems I may have. And how to remedy some of my concerns. Showed me the dirt and Cleaned my unit thoroughly. Out of all the years over 20 which I have had a/c service I have NEVER had anyone as thorough as
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! A+++ quality service!
- Cynthia P.
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This company is awesome. Called them on a Sunday, when my AC stopped blowing cool air, fully expecting not to get service until later in the week. They were able to book me an appointment that day, on a Sunday for no extra charge. They charge a $79 service fee that is waived if you get the repair.
Columbus HVAC Contractors Provider Name Locked
was courteous and helpful in explaining the way my AC unit operates. I would definately utilize again. Great service.
- jerry C.
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All HVAC Contractors in Columbus, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

.American Mechanical Group Inc

5729 Westbourne Ave
Columbus, OH

3B Mechanical

701 N James Rd
Columbus, OH

3BMechanical

701 N James Rd
Columbus, OH

3BMechanical

701 N James Rd
Columbus, OH

3BMechanical

701 N James Rd
Columbus, OH

4 Seasons Air

17 East Main Street
Centerburg, OH

A ANYTIME HEATING

1517 EAGLE LINKS DR
Marion, OH

A-1 HEATING & COOLING

35 S WALNUT ST
Washington Court House, OH

A.S.A.P. Repair

1693 County Rd 10
Bellefontaine, OH

A/C Filters 4 Less

4613 N. University Drive, #236
Pompano Beach, FL

AA ALWAYS AFFORDABLE

1933 E DUBLIN GRANVILLE RD
Columbus, OH

AAA HEATING & COOLING INC

8494 OPOSSUM RUN RD
London, OH

AAA HEATING & COOLING INC

5212 W BROAD ST
Columbus, OH

AAAHome services

7428 Mexico Rd
Saint Peters / Brentwood, MO

AARON MECHANICAL SERVICES

154 S PRESTON ST
Centerburg, OH

ABS Heating & Cooling

139 E Lincoln St
Westerville, OH

ABSOLUTE AIR

PO Box 146
Plain City, OH

Absolute Air Cleaners, Purifiers, Allergy Products

3164 Medinah Circle East
Lake Worth, FL

ABSOLUTE AIR, INC.

11105 DEBOLT RD
Reynoldsburg, OH

ACCA Central Ohio

3945 Brookham Dr
Grove City, OH

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