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Columbus Gutter Cleaners Reviews
So I give them a call and they had absolutely no problem fitting me into their schedule. They were very professional and incredibly sweet over the phone and were able to get to my house the very next day. They gave us a call about what our humble little abode needed(we're in Sunny Palm Beach right now) and they went in depth about everything. They even sent us some pictures, which was fantastic to see.(though I had already had some taken so I knew what the problems were). They caught everything and even noticed a few things our proxy didn't. Things that would've cost us a lot more down the road if left unattended. So we gave them the green light to get to work and they took care of everything for us. They called when they were done and our prxy went over everything with them again sending me pictures to show what was completed. Color me impressed. They did a fantastic job. Their prices were competitive, their professionalism was above and beyond, and their willingness to work with me was absolutely ideal. The Columbus Ohio crew really know their stuff. Thanks for taking care of our house. I'd recommend you any day.
I'm including the web address in the review because it wouldn't let me put the entire thing into the information box.
behind schedule, they kept everyone informed when they anticipated getting to
each job. This communication itself is and was greatly appreciated. With
straight twenty-one days of rain this summer, it is very easy to understand how
it is difficult to work outside especially when that work is being two stories
up and requires you to be on steep roofs.
They arrived when they said and immediately began to work. The job was done in three
days. This is when the most important part of this report occurred. The
painting was, in several ways, not satisfactorily as done by the individual assigned
painters. It simply was not consistent with the quality of work they provided us in the past.
At this point their response was what reinforced that I had made exactly the right decision in contracting with
I contacted the owner and asked to have him come to the house the next day. The person
who supervises the jobs arrived and then the owner as arranged. They agreed with our assessment. The NEXT morning the two owners and the supervisor arrived. They replace some wood we were concerned about, repainted areas as needed and touched up others. In brief they made it right that day. The job could not have been better. To me this is even more important as it demonstrates that they are committed to customer service and correcting any problems. I would, without hesitation, utilize
buildings, side-by-side). It turned out to be a quote for just 2 units (1 building). It was my mistake by not requesting a more detailed statement of work.
We accepted the quote with the understanding the work would be done as weather permitted.
A 2 person team arrived yesterday and cleaned one of the units. They did a fine job, including cleaning of the street drains. As they started to leave I asked about the other building ... that's when the estimate confusion became evident. The cleaning team apologized for the confusion and asked what they could do to make things right.
They cleaned the 2nd building for a reduced price.
The team was polite, thorough and careful in their work and noted a few areas that needed attention (a broken street drain and a bent gutter).
We selected a local firm.
We never heard from him again. No call, no estimate.
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