Columbus Glass Repair Contractors

in Columbus, OH

Glass Repair And Installation Reviews in Columbus

F

Rating
TERRIBLE EXPERIENCE! don't USE THEM!!
Here's our experience:
1. Got an estimate for replacing glass in patio doors. Serviceman, Chaz didn't measure
just eyeballing it and saying it is a standard door. Was here 5 minutes, gave us an estimate of $600 which seemed reasonable and he was nice enough so we decided to use them.
2. We had to call to schedule the appt. Had to call twice before scheduling in 2 weeks due to their busy schedule even though we really wanted it done much sooner.
3. Upon the service date, one man arrived on time and began to take out the old glass. About an hour into the job he realized he needed another man to help and called another man to come and assist. There was a span of 15 minutes waiting on the arrival of the second man to arrive during
4. Upon the arrival of the second man, they realized
they brought was not the right size and they both left to get the right size glass, leaving
panes out of the doors and allowing bugs in and the cool air out for the 30 minutes they were gone.
5. Arrived back and began working again only to realize this second piece of glass was also not the right size. They said the right size would now have to be ordered, and a new installation date scheduled. However, it was stated that they were booked for the next two weeks so it may take a while to get a new appt. We would need to call them to schedule. They replaced the old glass and left, with no apology.
6. We called three times over the next two days, leaving a message on a machine & with the secretary to have a return call. No return call was received.
7. Called the third day and asked to speak to the manager,
, who had little knowledge of our situation. The entire process was explained to him to which he responded that
order was the hold up and that was out of his control and that we shouldn't be angry. We explained that we wanted
put in the day it came in from order to which he responded that they were booked that day and it could be replaced the next day, which would not work for us. We then said again we wanted it in the day the order came in and he replied again that they were unavailable.
8. There wasn't an apology at any point from
, no offer to give us a discount for our wasted time and no acceptance of responsibility by anyone from the company regarding this very unprofessional interaction.
9. We told
we would be using another company and he acted as if he could care less.
WE WILL NEVER CALL THIS COMPANY AGAIN AND WE ARE TELLING EVERYONE WE KNOW TO NOT USE THEM AS WELL
- Darcy W.
A

Rating
We cannot speak more hightly on the installer that we worked with. He was always on time, friendly, and explained what was to be done clearly. The replacement went very smoothly. We would definitely use them again.

- James D.

Glass Repair And Installation reviews in Columbus

A

Rating
The repairman arrived on time. He completed the work in a timely matter. he replaced the window with a double strength glass. he offered an alternative (plexiglass). We decided to go with the glass. We did not have to take the window anywhere, they came to the property. Great job and would use again.
- KIM U.
A

Rating
Great company. I called them the week before, and they sent someone out within a few hours to give me an estimate, and then we scheduled for the next Monday to have installation. I called around to 3-4 places and they were the lowest price in town by $200 - I highly recommend them.
When they came, they were respectful of my home and quick with the replacement.
I gave them an A all around for good price, good installation, and being professional all around. This is a "no hassle" installer in my book.
The one thing I would maybe confirm for anyone considering them is if they're going to bring a shop vac to clean out the sliding door's metal track. I thought they might have mentioned this over the phone (it could have been one of the 3 other companies I spoke to) and so I saw the cleaning/sweeping of the metal track to be a plus, because of how hard it is to clean with the doors sitting on top. If they do this, I didn't get it, and it's no big deal, but it is something I would have liked. Still, they get A's all around and I will be recommending them to others.
- Ankit G.
A

Rating
We were on a very tight deadline and budget to replace tempered glass shelves for a medicine cabinet before the closing of our property.
Columbus Glass Repair Companies Provider Name Locked
researched suppliers for alternatives and found a great solution.Despite an unexpective delay from his supplier,
Columbus Glass Repair Companies Provider Name Locked
went above and beyond excellent service to deliver the package to us in the "nick of time". He kept communication during the process and followed through. Kind and friendly demeanor over the phone. All went well. Highly recommend!
- Lorene W.
A

Rating
Columbus Glass Repair Companies Provider Name Locked
was extremely knowledgeable and professional. Completed everything I needed done. I'm starting my list for the next appointment. Will definately use them again. Had a little trouble reaching the office - but the only down side.
- Dianne S.
A

Rating
They had to custom cut the glass to fit the old storm window frame. They were polite and professional and it took about 2 weeks. They installed the window back on the house.
- Deborah R.
A

Rating
The initial sales contact was with
Columbus Glass Repair Companies Provider Name Locked
,
Columbus Glass Repair Companies Provider Name Locked
President, who listened very carefully to our thoughts on what we needed before discussing design and materials options. She was easy to talk to, very knowledgeable with valuable ideas (with interior design experience) and prepared a proposal on the spot. The very clear proposal contained a definite start date and was accepted by us within several days. The engineering review followed punctually in a few days and provided further opportunity to get questions answered. On the start date, the construction team sowed up on time and gave us a quick overview of the work plan. The team worked very efficiently and their high level of skill was readily evident. The level of workmanship exceeded our expectations (precision of fitment etc.) as did their ability to communicate and handle the few minor alterations/additions we requested. All debris was removed from our site and clean up was superb. It was obvious that management and craftsmen were on the same page--driven by desire for customer satisfaction. We believe we received good value and will recommend
Columbus Glass Repair Companies Provider Name Locked
to anyone.
- Doyle W. R.
B

Rating
I received an excellent end product from this company. The journey getting there was a little bumpy.

I called Cols.
Columbus Glass Repair Companies Provider Name Locked
on December 19 to replace the glass in my back door. I called in the AM. I was told someone would call me back to schedule a time to inspect the door. I did receive a call back very quickly (within a couple of hours) and the
Columbus Glass Repair Companies Provider Name Locked
said he could come to my house at that time to inspect the door. He arrived, took measurements, ensured the wooden lattice over the pain could be removed easily, then called in the glass order. This experience was very positive. He estimated about 1 week (approx 26 or 27th of December) for the glass.

I didn't hear anything for a while and called back on 12/31/11 inquiring on the job status. The offices were closed for the holiday. I received a return call on January 3, indicating the glass had been delivered to Cols.
Columbus Glass Repair Companies Provider Name Locked
, and they would like to schedule a time to install the glass. We scheduled it for Thursday January 5. They arrived at the designated appointment time. Upon installation, the workers discovered their original measurements for the glass were wrong and the glass was too thick or thin. The workers said new glass would need to be ordered. They remeasured and ordered the new glass. They left the wrong size glass in the door just so I had something there - it would stay in place as long as we didn't slam the door (tell that to three kids!). Cols
Columbus Glass Repair Companies Provider Name Locked
said they would put a rush on the next glass order.

Well, the next glass order was not "rushed" from my perspective, because it still took about 1 week for delivery. Again I had to call in to find out the status - the glass was in, and they scheduled the installation date - it was either
Columbus Glass Repair Companies Provider Name Locked
12 or 13. The final product is excellent.

I felt like I was having to make the calls to move this project along. This is why I gave a lower grade on the responsiveness question. I gave quality a B due to the mismeasurements and the need to reorder the glass.
- KATHLEEN D.
A

Rating
The owner,
Columbus Glass Repair Companies Provider Name Locked
, responded to my request for an estimate promptly. He answered emails and phone calls promptly. During our first visit, he made some suggestions that were used in remodeling. The work that he did was done in a timely manner, the work was done extremely well and he made an aged and tired house look appealing and the house was left clean. He offered suggestions for future remodeling of the kitchen.
- JANET S.
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All Glass Repair Companies in Columbus, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AMERICAN GLASS SVC

921 N 22ND ST
Columbus, OH

AMERICAN IMAGE GLASS

4390 WESTERVILLE RD
Columbus, OH

ANCIENT ART GLASS/SHOWER DOORS OF OHIO

240 N LIBERTY ST
Powell, OH

Anderson Glass & Remodeling

Sunbury, OH
Sunbury, OH

APCO - The Architectural Products Company

777 Michigan Ave
Columbus, OH

AUTO RESTYLERS OF LANCASTER

637 E MAIN ST
Lancaster, OH

Avery Gallery, Inc.

390 Roswell St.
Marietta, GA

B & B AUTO GLASS

600 HARRISON AVE
Lancaster, OH

Bailey's Glass & Mirror LLC

3872 E Main St
Columbus, OH

BALLINGER & HINES GLASS

132 UNION ST
Marion, OH

BALLINGER GLASS

44 TROY RD
Delaware, OH

Basement Repair Specialists Inc

2974 Valleyview Dr
Columbus, OH

Basic Maintenance Repair

2663 Lindora PL
Columbus, OH

Beechwold Ace Hardware

4591 N High St
Columbus, OH

Bellaterra Home

8372 Tiogawoods Dr Ste 140
Sacramento, CA

BELRON US

2400 FARMERS DR
Columbus, OH

BERNON TILE

2340 SWANSEA RD
Columbus, OH

Berwick Glass & Mirror

557 Blacklick St
Groveport, OH

BLACK JEWEL ART GLASS STUIDO

1294 FREDERICK ST
Lancaster, OH

BLAKE BROTHERS GLASS CO

324 E MAIN ST
Newark, OH

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