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Fireplace Contractors to Avoid

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D
"In September 2014, we began discussions with Aspen for a quote and installation (in collaboration with our contractor) of a gas insert fireplace in our 100+ year" old home. The work was originally to be completed 1 week before Thanksgiving. Work was delayed multiple times, and communication was a problem throughout the experience. Our contractor had difficulty tracking down straight answers and timelines. The quote was generated incorrectly. Then Aspen ordered the wrong fireplace. Then, after the ordered the correct fireplace, there were parts missing. Finally, installation was completed in mid-December. I was given a slight discount after complaining, but Aspen did not take ownership for the issues - they blamed it on the salesman. Now after 2 months, the fireplace stopped working and I have scheduled a service call from Aspen.

-ben L.

D
"They refused to clean the fireplace because they stated the logs were not the right type/size for the fireplace. These logs have been in use for 8+ years with no" problem. They had also been checked as part of a home inspection and no issues were discovered.
then tried to sell us an $1800 set of logs. When we asked about a refund (because the service we purchased through Angie's List wasn't completed, they said they couldn't provide a refund but he could take that money off the purchase price off a set of new gas logs. No thanks!

-Christine K.

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Local Articles in Columbus

Fireplaces

Most people enjoy sitting in front of a fire on a cold day, but traditional, wood-burning fireplaces come with a few disadvantages. They tend to waste energy, require maintenance and pose some risk. Read this guide to discover several alternatives that provide the same ambiance, but with fewer downsides.

snowy house
Garage Doors, Roofing, Holiday Decorating, Gutter Cleaning, Pest Control/Exterminating, Lawn & Yard Work, Carpet Cleaning, Chimney Sweep, Fireplaces, Electrical, Handymen, Housecleaning, Animal & House Sitting, Cabinet Refacing/Restoration, Lighting, Wallpapering, Plumbing, Heating & A/C, Auto Service, Auto Tires, Allergy & Immunology

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

gas fireplace with fire burning
Fireplaces, Chimney Sweep, Plumbing

Dear Angie: How much can I expect to pay to have my wood fireplace converted to gas? Our house is about 30 years old. The bottom of the fireplace looks like it's easily accessed through the basement. The conversion would involve running 30 to 50 feet of gas line. — Thomas M., Cincinnati, Ohio

Fire elements have grown in popularity in recent years, both as gathering places and as purely aesthetic elements. (Photo courtesy of GreenSceneLandscape.com)
Decks & Porches, Fireplaces

Constructing and supervising your fire pit correctly can make it a safe and dramatic feature of your yard.

Outdoor kitchen charlotte
Landscaping - Hardscaping & Pavers, Fireplaces, Masonry

An appetizing patio and fireplace accent the main course in this backyard

Inspiration & Ideas

chandelier
brick fireplace exterior
stone fireplace
fireplace with tile surround
fireplace with slate tile
stone fireplace

Angie's Answers

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He hasn't legally abandoned the job as long as he is still showing up and doing something, even if it is very little, from time to time.  You'll have to fire him first.  Have documentation that the job is not being done in a timely manner, showing when he has and has not worked.  Be ready for a fight and probably a legal battle since he will likely still want more money or won't refund money paid for incomplete work.

 

Change the locks and inform the contractor their services on your property are terminated.  Tell him if anyone representing his company enters your property they will be considered trespassing and will be prosecuted.  Then hire another company to check the work he has done to make sure it is right.  Somehow I doubt it is given the nature of his work ethic.  Then have the new contractor repair any bad workmanship and finish the job.  Keep records as any documented things that have to be redone will help your case against the first contractor.

 

Todd Shell

Todd's Home Services

San Antonio, TX

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I would recommend finding a good hearth retailer in your area and work with them to select a stove that is right for your home. They should also be able to arrange for certified installer to handle the installation. Keep in mind many areas require a city or county permit for the installation, and it may be wise to have the chimney and fireplace inspected by a certified chimney sweep beforehand.

Fireplace Installation And Maintenance reviews in Columbus

A

Rating
It went very smoothly. The two men who preformed the work were knowledgable and professional. They removed and cleaned out the fireplace, sprayed the interior, installed the new logs and demonstrated how to use the new equipment. I love it and the house is warmer and the fireplace is much more enjoyable.
- TONI M.
C

Rating
I never received service or a call.Order date was November 24th. I received 1 message requesting my phone on 11/24, and nothing since. A phone call saying they were back logged or something would have been nice. I won't deal with them now, for this reason.
- Doug L.
A

Rating
We have 2 fireplaces. One was a newer wood burning fireplace. One was an old gas fireplace original to our house. Since we moved into our home in 2013, we had not used either. Frankly, we were hesitant to use them as we had never owned a home with a fireplace.
Columbus Fireplace Contractors Provider Name Locked
was wonderful. He was patient and answered all of my questions during our initial meeting. He made recommendations, and he explained everything he was going to do. He ordered the parts and a few weeks later came back to perform the work. He again was patient and answered all of my questions during the install. He did not leave until he was sure I was comfortable with the new, working fireplaces.
Since September, I am not embarrassed to say that we have at least 1 fireplace going 4-5 times a week. I can't believe we lived in our house for a whole year without using them.
I also want to add that
Columbus Fireplace Contractors Provider Name Locked
has been available for follow-up calls, as well. In November, the pilot light went out on one of the fireplaces, and though he did explain during the install what I should do if that ever happened, I couldn't remember the steps. He was great. Called us right back and walked us through the steps.


- Katherine C.
C

Rating
I told them that smoke was filing the basement through
Columbus Fireplace Contractors Provider Name Locked
fireplace in the basement when I'd start a fire. The propose for having them come out was to make sure everything functioned properly and if not than to fix it. The service man was nice. He did some things outside which I presumed was part of the inspection. He cleaned the chimney in my front room then went to the basement. He told me the chimney didn't need cleaned because it was a gas fireplace. He told me that if I wanted to convert it that all I had to do was remove the hardware. He then charged me for the inspection and cleaning. He said everything was intact and fine with my chimneys. I immediately removed the hardware and started a fire in the basement. The first problem, 2 dead birds (newly dead) feel out when I opened the flue (I think that's what its called). How'd he inspect it if he never opened it up and looked up the chimney? As soon as the fire was started, dense smoke filled the basement and there was a horrible odor! I called the company immediately but got no response. I left a message. Today, 12/1/2014, I called again and spoke to a rep and told him about the problem. Instead of sending someone out to complete a real inspection he started listing off reasons for smoke completely ignoring the fact that his service guy gave my chimneys a clean bill of health! He said there were 2 options for repair of the problem choosing from $225-550! This diagnoses was given by a man who'd not been to my house while his repairman either missed it completely OR ignored it for not wanting to complete the task! In addition, hestated that this was/is a common problem with these newer houses. My house was built in the mid-60's. With the fireplaces being my main source of heat my daughter and I have been freezing! Thank you
Columbus Fireplace Contractors Provider Name Locked
for taking advantage of me!
- Ciaunni R.
B

Rating
Decided not to buy at this time. However, their price was as good as any that I got, and they were knowledgeable and "no nonsense".
I may still make this purchase next year, and if I do I will buy from this vendor.
- Jerrie R.
A

Rating
I inquired whether or not the two gentlemen were the owners. They are part of a company that has teamed up with
Columbus Fireplace Contractors Provider Name Locked
, in the last year. They were very professional, answered all of my questions and did a very thorough job. They found some minor cracks on the outside and recommended repair in the spring. Because this winter is expected to be bad I did not want to wait so they immediately made arrangements to get a estimate to me so they can schedule the work to be completed during the next cycle of warmer days. Overall, I am very comfortable using their services to clean my chimney again and would recommend them to others. After my cracks are sealed I will again write a review of the work!
- Diane G.
A

Rating
Columbus Fireplace Contractors Provider Name Locked
was super responsive with emails as far as questions...we must have sent almost 20 emails! he was on time and very courteous. He explained everything and made sure I knew exactly what was going on during demolition and construction time. the two of them knocked through our closed up fireplace and made it a see-through, widened the entrance and then framed both sides so that my husband could
Columbus Fireplace Contractors Provider Name Locked
the stone and hang the mantle. I would definitely recommend and we would work with his company again! when all other companies we're saying it couldn't be done or were wanting to charge us tens of thousands of dollars,
Columbus Fireplace Contractors Provider Name Locked
came in with confidence and knowledge and made our fireplace dream come true! choose small businesses like this and you won't be sorry!
- Staci M.
A

Rating
Columbus Fireplace Contractors Provider Name Locked
carefully reinspected our fireplace and chimney and found no problems. They were very thorough and knowledgeable and we were very comfortable in their assessment. We had a home inspector a few months ago who gave us the same positive assessment.
Columbus Fireplace Contractors Provider Name Locked
could easily have done what we asked and given us a quote on installing a chimney liner but they chose to be completely honest and charged us nothing. Will definitely recommend this company.
- Randal J.

All Fireplace Contractors in Columbus

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

360 Home Services

100 Galloway Rd
Galloway

A1 Brick Restoration

613 Nashoba Ave.
Columbus

AAAHome services

7428 Mexico Rd

Accu-Spec Construction Services

294 Zimpfer St
Columbus

Airfast Heating & Cooling

1701 Eastgate Pkwy
Columbus

All Around Home Maintenance

698 Musgrove Rd
Chillicothe

ALL CHOICE HOME IMPROVEMENTS LLC

985 Landings Loop S
Westerville

All Craft Restoration

1343 N High St
Columbus

All Ohio Masonry Restoration Inc

1020 Brentnell Ave.
Columbus

Amanda Plumbing Sewer & Drain

39 E William St
Delaware

American Decorative Concrete Inc

7845 Royal Park Dr
Lewis Center

AMISH OAK FURNITURE CO

4877 YORK RD
Pataskala

Area Heating Air Conditioning & Fireplace

1628 St Rt 38 NE
Washington Court House

Artisan Carpentry LLC

5101 Hamilton Rd
Hilliard

Aspen Fireplace & Patio Inc

5156 Sinclair Rd
Columbus

AW Construction

4860 Briargrove Dr
Groveport

BAT CHIMNEY SERVICE

54 E LIBERTY ST
Canal Winchester

Batesville Monument

464 N Township Line Rd

Beacom Construction Co LLC

5437 County
Cardington

Big 8 Remodeling Inc

2900 Ole Country Ln
Columbus

Blackburns Chimney Sweeps

4644 Kenny Rd
Columbus

Bob Kessler Construction LLC

6901 Ardelle Dr.
Reynoldsburg

Butch Bando Concrete Inc

PO Box 749
Sunbury

C & C Marble and Granite

4401 Lyman Drive
Hilliard

Casillas Construction

2030 County Rd 156
Ashley

CCM. Complete Chimney Maintenance

9359 Tarlton Rd
Circleville

CHESTER A SMITH INC

1330 NORTON AVE
Columbus

Chim-Kleen Chimney Services

11087 Tarlton Rd
Saint Louisville

Columbus Gas Line

1400 E Weber Rd
Columbus

COMMERCIAL OFFICE SPECIALISTS

6731 Albany Woods Blvd.
New Albany

COUNTER TOPS PLUS

4566 CAUTELA DR
Westerville

Countryside Renovations

10550 Crouse-Willison Rd.
Johnstown

Creative Earthscapes

376 Morrison Rd
Columbus

Custom Home & Hearth

580 Oakland Park Ave
Columbus

DANIEL'S LANDSCAPING LLC

4835 PLAIN CITY GEORGESVILLE RD
Plain City

Dave Fihe The Stucco Guy

1539 Spruce Dr
Columbus

Davey Tile

650 Hilltonia Ave.
Columbus

David White Services Inc

5315 Hebbardsville Rd
Athens

Davidson Builders

6740 Africa Rd
Galena

Deluxe Home Maintenance

1213 Creekside Place
Reynoldsburg

Details, Details Inc.

3700 Riverside Dr. #801
Columbus

Discount Hearth Inc

PO Box 195237

Distinctive Outdoor Concepts

4034 Hampshire Ave
Powell

Doctor Flue, inc.

1610 Dinius Rd

doctor of decorating.com

11195 poplar creek rd

Dover Home Remodelers Inc

29341 Lorain Rd
North Olmsted

Eagle Specialty Remodeling

4920 Reed Rd
Columbus

Eco Construction Services LLC

5661 Blacks Road
Pataskala

Epic Building Company Inc

12418 Cable Rd SW
Pataskala

Epic Home Transformations

180 S Riverview Street
Dublin

Epic Masonry & Construction Llc

2173 Hanby Sq N
Columbus

Finish Line Building Inc

PO Box 96
Kilbourne

Fireplace Gifts & Florist

6800 E Main St
Reynoldsburg

Fireplace Pro

6328 Shaftsbury Lane
Dublin

Furnace Guys

5344 Center St
Hilliard

G Home Improvement

1505 Alum Creek Dr
Columbus

GBR Masonry Inc

PO Box 167
Lewis Center

GLEAM GUARD

3190 S OLD STATE RD
Delaware

Gott Construction

PO Box 2993
Westerville

Great American Maintenance Company

2663 Beulah Road
Columbus

Greg Hughes Handyman & Home Improvement

841 Sherman Rd
Chillicothe

GREYSTONE INTERIORS

1769 LANCASTER AVE
Reynoldsburg

Grit360 LLC

Riverside dr
Dublin

GRUNDEY BUILDERS

8470 BASIL WESTERN RD
Canal Winchester

GS Marble & Granite LLC

2855 Johnstown Rd
Columbus

GUTRIDGE PLUMBING

88 S SECOND ST
Newark

Hamilton Parker Co

1865 Leonard Ave
Columbus

Hamilton Parker Company

188 E William St
Delaware

HomeTec Rennovations

6255 PC-Georgesville Rd.
Plain City

Ideal Home Improvement, LLC

4526 Flower Garden Dr
New Albany

In The Yard Landscape

2745 E Powell Rd
Lewis Center

Integrity Masonry

6586 Drrby Blvd
Grove City

Interior Creations

5195 Hampsted Village Center Way
New Albany

J Leonard Construction, Ltd

243 N Harris Ave
Columbus

J.S. Brown & Co

1522 Hess St
Columbus

JB Design Group LLC

5569 Reebok Dr
Hilliard

JM INTERIORS

963 MT PLEASANT AVE
Columbus

Just Basements

P.O. Box 218436
Columbus

Kappa Masonry LLC

PO Box 298183
Columbus

Kicking Ash Chimney Service

1782 Rock Creek Dr.
Grove City

Kreis lumber company llc

728 N Main St
Marysville

Landscape Design Solutions, LLC

8036 Corporate Blvd
Plain City

Loless Design & Woodworking

85 Old County Line Rd
Westerville

Lynn's General Services, Inc

229 Hillandale Dr
Newark

M & I Landscapes

1680 Johnstown Alexandria Rd
Alexandria

MARK TROYER REMODELING INC

9720 LAFAYETTE-PLAIN CITY RD
Plain City

MCCOMAS BUILDERS LLC

1477 Rome Corners Rd
Galena

MID OHIO HEARTH PRODUCTS

PO Box 307627
Columbus

MLH Design and Build

13005 Duncan Plains
Johnstown

MLS Construction LLC

5529 Mossy Creek Drive
Dublin

MODLICH STONEWORKS INC

2255 HARPER RD
Columbus

MOREHART MASONRY

PO BOX 145
Columbus

Morning Walk Landscaping

3063 Scioto Darby Executive Ct
Hilliard

MPS Interiors

7350 Industrial Parkway
Plain City

Muetzel Plumbing & Heating

1661 Kenny Rd
Columbus

New Buck Chimney Sweeps

7315 Africa Rd
Galena

Nicks Home Improvements

217 S. Maple St.
Lancaster

North Central Insulation

5542 Columbus Pk
Lewis Center

NORTH CENTRAL INSULATION

7539 ST RT 13 S
Bellville

P Mulbay Masonry Inc

3701 Skyline Dr
Columbus

Palmer Builders LLC

4000 Leap Rd #1181
Hilliard

PEROTTA'S MARBLE SHOP INC

3808 LACON RD
Hilliard

Plant Masonry

201 S Main St
Johnstown

PLANTED EARTH COLUMBUS

5927 ST FILLANS CT
Dublin

PRO SWEEP CHIMNEY SERVICE

2642 Kingston Ave
Grove City

Procut Property Management

2870 pheasant field dr

Ralph Rhodes Custom Homes and Remodeling

11316 Watkins Rd
Marysville

RANKIN HOMES INC

2718 SAWBURY BLVD
Columbus

Ready II Rock

8831 Railroad St.
Stoutsville

Rhino Chimney Service

601 Crystal Ave
Mount Vernon

Riley's Construction

283 Oak St
Marion

Rising Height Unlimited

2420 Performance Pkwy
Columbus

Sally's Hearth & Power Sales

421 W Broad St
Pataskala

Scioto Valley

4577 Lyman Dr
Hilliard

Sebastian Construction

16514 Highway 10 N

Shumaker Masonry

941 Wallace Dr
Delaware

Smith & Rogers Flooring - Dan Rogers

1124 Gahanna Parkway
Gahanna

Soots Me Chimney Co

188 Croswell Rd
Columbus

SOOTY FIREMAN CHIMNEY

5515 HARRISBURG GEORGESVILLE RD
Grove City

Specialty Gas Services, Inc

4500 Indianola Ave
Columbus

Stone Edge Landscaping & Construction LLC

1622 Richmond Avenue
Columbus

Suburban Fireplace & Patio, Inc.

773 Windmiller Dr
Pickerington

Suburban Fireplace and Patio Inc

773 Windmiller Dr
Pickerington

Surburban Fireplace and Patio Inc.

773 Windmiller Drive
Pickerington

Synthetic Turf Innovations

P.O.Box 30982
Columbus

The Chimney Smith (Since 1979)

175 Webster Park Ave
Columbus

The Cleary Company

4766 KENNY ROAD
Columbus

The JAE Co

6295 Maxtown Rd
Westerville

The Waterworks

550 Schrock Rd
Columbus

Tim D.Burkitt Company

3602 Westbrook Dr.
Hilliard

Top Hat Chimney & Fireplaces

3719 Broadway
Grove City

Two Brothers Brick Paving

95 Clearsprings Dr
Springboro

Universal Construction

PO Box 785
Verona

Vance's Custom Interior Trim & Cabinets

1773 Kaiser Dr
Reynoldsburg

Whempy's

6969 Worthington Galena Rd
Columbus

WION WORKS

PO BOX 21008
Columbus

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