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B
"After waiting a few minutes, the
representative fixed my problem. Unfortunately, it seems like the solution to every problem is turn off" the TV & cable box then wait a few minutes before turning everything back on. I can turn off my TV & cable box without waiting in a queue before a representative answers my
.

-MARGIE T.

A
"
was a capable congenial person. He knew exactly how to remedy my problem and despite some difficulties with re-wiring he was patient and persevering. A true professional.

-Nancy S.

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Local Articles in Columbus

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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The digital TV transition Feb. 17 sets a precedent

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Hello, this is Kyle K from the Member Care Department.

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Cable Tv reviews in Columbus

D

Rating
Columbus Cable Companies Provider Name Locked
contacted me with an upgrade on my existing service, bundling up phone, cable and internet. They scheduled for the previous Sunday, but canceled on Saturday indicating that the service offered could not be done on a Sunday. We rescheduled for January 15, 2015 between 5-6pm. They were clear that they could come ahed of time, and that the appointment would be canceled if nobody took their call. They also indicated that they needed about 90 min of work. By 8:30 pm, nobody had appeared to do the work, and multiple calls to the office were answered by saying that they could not tell me when the technician would come. At 8:35pm, I canceled the order.
- ERICH G.
F

Rating
September 5, 2014 I was engaged with Customer Support person,
Columbus Cable Companies Provider Name Locked
#H6421 regarding 9 months of faulty service.
Columbus Cable Companies Provider Name Locked
, while antagonizing me became very angry and terminated all services leaving me without phone for health care, 911 and other emergencies. This egregious unlawful act is in violation of FCC Law.
Columbus Cable Companies Provider Name Locked
is in denial and refuses to take corrective action.



Be
Columbus Cable Companies Provider Name Locked
warned
Columbus Cable Companies Provider Name Locked
is without integrity! Specifically
Columbus Cable Companies Provider Name Locked
and
Columbus Cable Companies Provider Name Locked
#H6421. (supervisor)
Re: Angie's list Complaint Resolution Service #59251 by Christian Resiak (To no avail) Re: Attorney General complaint #821317 by
Columbus Cable Companies Provider Name Locked
(To no avail) Re: BBB complaint #75232418 (To no avail)

- Bud R.
B

Rating
They were supposed to come to install our Internet service. However, I cancelled the order due to other reasons (price mainly). But it seemed that the local office did not get the note that the order was canceled. So they went ahead to schedule the service on
Columbus Cable Companies Provider Name Locked
31. They called before that, on
Columbus Cable Companies Provider Name Locked
28 actually, and informed me that they would available on the 29th. They left a message. They called on
Columbus Cable Companies Provider Name Locked
29th and asked if they can come for early installation. I told them the order was canceled and they said they will contact their supervisor and no more action is required from my end. For the local office, it is a very pleasant experience. I
Columbus Cable Companies Provider Name Locked
use them again if we decide to change our Internet service.
- Ningchuan X.
B

Rating
The first person I spoke with told me that my original contract from the previous year had locked in my price for two years, not just one year, and said I didn't need to do anything at the time for my monthly price to stay the same. So, I said "thank you" and did nothing more. When I received my bill the next month, my monthly charges increased, even after I was told they wouldn't. I had to call back and go through a ridiculous conversation with at least one more person before finally arriving at the solution that mirrored what I had been told originally, which included no increase in my monthly charges. So, after much annoyance, I received a credit on my next bill to undo the first month's increased charges, and my monthly charges going forward went back down to what I was told they would be for this second year. It was painful, but at least they got it right. And, the price is competitive. The service is also generally good.
- zac W.
F

Rating
On or about September 5, 2014 at approximately 5 P.M I was engaged with WOW Customer Support person,
Columbus Cable Companies Provider Name Locked
#H6421 (NOI) regarding a continuing 9 month old grievance regarding faulty service. Without warning all services including phone was terminated/cut-off leaving my health, my life, and my property in great peril and jeopardy. There has been no attempt to contact me or restore my service.



UPDATE: As of 11/5/2014 WOW continues to bill me for terminated services. I’m receiving harassing phone calls and letters threatening to ruin my credit if I
Columbus Cable Companies Provider Name Locked
’t pay.



UPDATE: As of 12/16/2014 WOW's
Columbus Cable Companies Provider Name Locked
is ignorant of the facts and refuses to investigate the evidence I provided which proves Ms.
Columbus Cable Companies Provider Name Locked
#6421 did in fact violate FCC Law, i.e. "Termination of Service". WOW is now engaged in condoning and supporting this lawless act by their actions/inactions. BBB Complaint ID#: 75232418

Attorney General Complaint# 821317 Angie's List Case ID (59251)

Christian Resiak

Toll Free: (866)625-5478 ext. 74210

Fax: 3178604210

Email: christianr@angieslist.com

WARNING TO ALL: “WOW is a Cable Company from H***”
- Bud R.
C

Rating
We signed a 1 year contract with them. Their internet speed is very slow. I would call them, and they would say that they would fix it, and it would work ok for a few days, then would go back to being very slow again. Our package also included 250 channels, but so many of the channels were repeats. I recently got an offer from Time
Columbus Cable Companies Provider Name Locked
, who were offering me service for $600 less than ATT was charging us, and it was with faster service and same channels. I called ATT on the 6th to tell them that I would be cancelling my service when my contract was up, on the 23rd, and the next day my service was shut off! I called them again, and spent hours on the phone with them, being redirected to about 7 different people. Finally in the middle of the night our service came back on. In the very end, the supervisor ended up knocking $81 off of my final bill.
- Brook B.
A

Rating
The person at the call center was polite and checked the service and said it was on their end and a service tech was dispatched to fix the problem. The service was fixed in less than an hour.
- ROB J.
A

Rating
Yesterday I had to make contact with their customer service department because their website, for account management login, was not working properly. Although I was informed that some of their web based services were down at the moment, the customer service rep took the time to look up all the inquiries I was intending to make had I been able to log into my account. She went over my most recent bill and gave me line item details of the transactions, she was very professional, and the response time (in between waiting on a rep and someone actually getting on the phone) was very quick. I have been a WOW customer for a very long time and I feel that they have the most competitive pricing amongst other companies that offer the same services. The cost of service that I quoted above is the approximate amount of my bill and that's for a bundle of services that include signature cable, high speed internet and unlimited local calling. I also have 2 DVRs; 4 boxes total as the other 2 are regular boxes. All for approximately $140. There was a time when the promotions I received had expired and my bill increased but I called them immediately and they just replaced some credits on my account to where the bill was affordable again. I can't say anything negative about this company as my experience has been all positive; even when they may have an outage, etc. they are prompt to make sure service is restored for their customers. My mom just recently switched over to them from a satellite service provider and she is now getting more for her buck and at a cheaper price and without a contract. I would definitely recommend them.
- Orlanda R.

Cable Companies in Columbus

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St

AT&T

1593 N High St
Columbus

AT&T

2720 Airport Dr
Columbus

AT&T

6598 E Broad St
Columbus

AV THERAPY

6548 MARGARET DR
Westerville

BROADBAND OPTIONS

4889 SINCLAIR RD
Columbus

CABLE LINES COMMUNICATIONS

PO BOX 30785
Columbus

Circle Satellite

10516 E Edgewood Ave

Clear Sky Communications

PO Box 1628
Delaware

Comcast Columbus

235 S 4th St
Columbus

DIGITRON COMMUNICATIONS

6355 TOPANGA CANYON BLVD

DIRECT SALES UNLIMITED

511 MAIN ST
Groveport

Directv Columbus

27-93 S 3rd St
Columbus

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

Dish Network Hilliard

5058 Cemetery Road
Hilliard

DSL Columbus

Columbus

HAL-TECH

2420 PERFORMANCE WAY
Columbus

JAVACO INC

20 Iroquois St

Knology Inc

1241 Og Skinner Dr

Layne Security, LLC

PO Box 910
Lancaster

MAKOTEK

921 ROBINWOOD AVE
Columbus

McClure, Gusikowski and Runolfsdottir

90 W Broad St Suite 101
Columbus

Midwest Technical Broadband LLC

53 West Ing. Street
Kingston

NSC COMMUNICATIONS SYSTEMS

1453 PINESTONE DR
Columbus

ODYSSEY ALARM SYSTEMS

5167 WAGON WHEEL LN
Columbus

OHIO VALLEY MICRO CABLEVISION

145 OAK MEADOW DR
Pataskala

OVCS INC

1030 FREEWAY DR N
Columbus

Pulse Communications Ltd

33 E Dominion Blvd
Columbus

SIGNAL DIRECT SYSTEMS

1568 Broadview Terr
Columbus

SVCC INC

2435 S HIGH ST
Columbus

The Theater People

5761 Westbourne Ave
Columbus

Tiger Systems Inc

963 Shrock Rd
Columbus

TIME WARNER CABLE

156 JOHNSON DR
Delaware

TIME WARNER CABLE

14500 INDUSTRIAL PKWY
Marysville

TIME WARNER CABLE

111 N 11TH ST
Newark

TIME WARNER CABLE

2225 GROVEPORT RD
Columbus

Time Warner Cable Circleville

1226 North Court Street
Circleville

Time Warner Cable Columbus

1266 Dublin Road
Columbus

Time Warner Cable Columbus

2225 Groveport Road
Columbus

Time Warner Cable Columbus

20-26 S Front St
Columbus

Time Warner Cable Columbus

1015 Olentangy River Road
Columbus

Time Warner Cable Columbus

1015 Olentangy River Road
Columbus

Time Warner Cable Delaware

13 W William St
Delaware

Time Warner Cable Delaware

13 W William St
Delaware

Time Warner Cable Newark

111 North 11th Street
Newark

Time Warner Cable Newark

111 North 11th Street
Newark

Time Warner Columbus

34-58 N Pearl St

Time Warner Mount Vernon

11973 Upper Gilchrist Rd,
Mount Vernon

TIME WARNER TELECOM INC

250 W OLD WILSON BRIDGE
Columbus

UNIVERSAL SATELLITE SOLUTIONS

2997 WESSEX CT
Columbus

upscale lighting and electric

8288 sea star drive
Blacklick

Watch Communications

3225 W Elm St
Lima

WIDE OPEN WEST

3675 CORPORATE DR
Columbus

WOW! Internet, Cable and Phone

3675 Corporate Dr.
Columbus

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