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Appliance Stores to Avoid

85

Top Rated Appliance Stores

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Over 3,452 reviews for
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C
"For many years, I had bought all my appliances from Clintonville Electric, always preferring the family owned businesses to the large, "big-box" stores," where you generally get high-pressure sales people who don't know what they're doing. So I was excited that
Appliances, a family owned business in Columbus for many years, was still around, since CE had closed. I was impressed with the way I was treated at their store, by
, who I assume, is related to the owner. He answered all my questions about buying a
, and he showed me the model that seemed to fit my needs. There wasn't a "high-pressure" tactic used at all, and I honestly felt that my satisfaction was his number one priority. The only thing I wasn't sure about was what kind of
I was replacing. He seemed to think it was a slide-in model, that could be easily replaced with another slide-in model. Perhaps I should have known more than I did when I arrived, but he seemed pretty confident, based on what I told him, that's what I needed. So I placed my order, and was further impressed that the
would be delivered C.O.D., with no down payment required.
called me a few days later to arrange the delivery date, and I thought everything would be OK. On the delivery date, the delivery men called a half an hour before they arrived, as I was told they would. When they arrived with the new
, they told me that my old
was not a slide-in model, but a built-in, and would have to replaced with another built-in. They called
on the phone, and he said he would get back to me later in the day. I felt bad that the 2 delivery men came all the way out with the wrong
, but they took it all in stride and reassured me that they would be back once the correct one was ordered.
did in fact call me later that day with an apology and an assurance that they would "make it right" with the correct slide-in model. He also assured me that it wasn't my fault. It's now been several weeks, and I'm thinking that I will never hear from them and that I if I want a new
, I'll have to buy it elsewhere. Even though I didn't
any money, I just a negative feeling about the whole thing. I'm sure
has countless satisfied customers and an excellent record of customer service. That's why I'm more disappointed than anything else that they are giving me the impression that after the mistake, my business isn't important. If I am wrong, I will be glad to rescind this evaluation. It's just too bad that it required me to give them a negative review to get things accomplished.

-DAVID G.

F
"
sets delivery policy at the expense of customer satisfaction. They schedule for their sole convenience and don't care how inconvenient" they are to the customer. They don't inform the customer of what three hour block they will deliver until the robo call comes in the night before. They also seem to actually enjoy informing customers that they don't ever deliver or provide service on Wednesdays. Their delivery people act like they don't care if you are happy or not with the company. I suspect that is because management sets policies that leave them dissatisfied with their work conditions and poor training. Their customer service people are equally indifferent to the customer and do a good job of interrupting when one tries to relate why he is are dissatisfied. They only say things like, "That's our policy, sir" or "call corporate office".
is a company that is policy oriented and not customer oriented. They have good pricing but make it up on poor service execution. Buyers beware.

-Dan B.

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Angie's Answers

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Personal opinion but I will not buy another front load washing machine again.  They simply do not clean clothes as well as the old agitator style washers do.  In the summer when I am hot and sweaty I have to wash shirts at least twice, sometimes up to four times to get the stink out.  Also, while they may save water per load washed, they run a lot longer.  My old washing machine took about 20 minutes to wash a load of clothes.  The front loader takes about an hour.  What it saves on water it more than makes up for in electricity I'm sure running three times as long.  Our front loader has not leaked but it doesn't do the job for my clothes.  Maybe someone sitting in an office all day has fewer problems having to rewash clothes.

 

As for appliance brand recommendations I have no particular favorites.  They all seem to be disposable these days, often costing as much to repair as to replace.  Samsung has made some good appliances as of late I've heard a lot of good reviews about from customers.  I've got a customer who bought a Kenmore refrigerator when they built the house.  The ice maker has gone out and the replacement part isn't any better since it's a known defect according to the appliance repairman they had look at it.  It was just past the warranty so they didn't pay for another part to be installed that was going to fail again.  Since Kenmore is made by other companies I'm sure they aren't the only one with this problem.  We live in a disposable society.  I look at how well it works, the warranty and cost and weigh the last two of those after kicking out the ones with bad reviews on that model.

 

Todd Shell

Todd's Home Services

San Antonio, TX

?

Depends a lot on your current configuration. Rough numbers, $4-7,000 for the generator including autostart and automatic load transfer circuit box and master breakers (usually all come on the generator).

Installation (with pad already inplace and gas hookup - about $500-1000.

Electrical about $800 minimum, to maybe $2500. The $800 will get you a simple transfer switch installation but if you want some household circuits to run on the generator but others not, depending on how your current wiring is run, can run to $2000 to pull existing circuits to a new panel.

The problem is that all circuits that are going to be on the generator, unless you are planning to carry the entire household load, have to go to a separate circuit breaker panel which is fed off the automatic transfer switch, so they get power from either the power company or the generator, depending on which is providing power at the moment. That means the circuits running off either source have to be disconnected from your current breaker box, extended (commonly) over to the new box, and hooked up. All other circuits stay on your current breaker box, to run only off the public power when it is on. If the generator is large enough capactiy for your entire house load of course it costs more, but this circuit termination point moving is not needed, so electrical work drops way off to basically a connection box with the transfer switch.

A couple of words of advice - pay attention to weather protection, fire barrier between the unit and the house (including issues of overhead decks that can catch fire), automatic fire shutoff/suppression, and trickle charging from house power to generator battery. Also read CAREFULLY your power comopany rules on generator installation (commonly requires their signoff), any code restrictions on generators and noise in your area, and if your insurance rate will go up. (It definitely does if you have a fuel tank, I don't know if it does with natural gas-fired generators.)

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?

Welcome to the world of Google ! Google this search phrase - dual fuel downdraft convection oven range

You will find a number of brands that make dual-fuel ranges with convection oven - Jenn-air of course, and GE, Bosch, Kitchenaid, Maytag, LG, Samsung, Wolf, Frigidaire, Thermador, Viking all sellin the US. Almost all major brands make this a dual-fuel convection oven range - find model(s) you like, then start checking with local vendors to see who sells them locally - the big home improvement box stores and Sears, Best Buy for starts.

However, the bad news - according to an article I found, only Jenn-Air still makes downdraft stovetops, although I did find one blog notation about a person buying a European Viking with downdraft. Basically the fan capability in downdraft ranges is just not enough to capture the odors and grease and steam coming off a cooktop, so the other brands all dripped it and recommend an over-stove powered vent hood. Most downdraft units had about a 1/10HP fan that pulled about 300 cfm - the same as a modern bathroom fan,, when to actually cause a reverse (downward) airflow over a range requires more like 1000 cfm or more causing a downward airflow of about 10-20 mph - which would make for a little private windstorm around your stove. People also found they did not like the reduced oven size to accomodate the fan unit.

Thermador and Dacor and probably others make behind the range vent units that stick up a foot or two and pull some of the fumes from the rangetop, though reviews say their performance is iffy and basically only affects the rear burners.

My recommendation - go with an overhead vent hood and eliminate the greasy buildup and high humidity in the kitchen that go with downdraft ranges - you will also pay about half a much as for a Jenn-Air downdraft unit.

 

Appliance Store reviews in Columbus

A

Rating
I'm satisfied with my purchase. It's definitely an upgrade because I can be in the same room and I'm unaware of the fact that the dishwasher is even running. It's so quiet. It has some interesting features. There's a green light that shines on the floor when the cycle is complete. I ended up going back twice. They had a pretty large quantity and it's a humongous warehouse. I noted where the specific appliances were that I was interested in. I had family members go with me to provide a second opinion and that was helpful. I was pleased to see that they had a variety of brands. I looked at at least 5 different ones before making a decision. It provides choices on the type of wash that I want. I can provide choices on the wash pressure and the drying cycle. It also has a start delay feature or I can choose immediate start. It does a good cleaning job. It doesn't leave anything behind on the dishes.
- ALICIA L.
A

Rating
We used their deferred interest program to pay for the range. I do wish that paying the bill, with regard to needing to determine which amounts are to go to which promotion, was easier to ensure the proper credits are distributed. It is tricky. They have indicated calling them to let them know how to designate the amounts is best. You have to keep monthly records of what is paid. When the range was first brought out it didn't seem to be sitting evenly. They sent someone out to promptly to look at it and then, when the problem persisted, a different person determined there was an issue with a leg. The second person got the process to started with getting an identical new range delivered, which arrived about 1-2 weeks later. Everything has been good since.
- CLIFFORD C.
F

Rating
We waited a few months for our
Columbus Appliance Stores Provider Name Locked
Dishwasher to come in. Unfortunately when we called for updates on when it would arrive they could never provide an answer. Seems a long time to wait for a shipment from a distribution center.
They then finally installed it and after a few hours the installer said we had a problem with our electrical and he couldn't get it to work. Said we have to call an electrician. So we called the electrician and when he came he tested everything and said our power was fine. Then he looked at the power cord on the back of the machine that snaps in and found it was properly snapped in. Therefore plugging it in properly made the unit work.
We spoke to the
Columbus Appliance Stores Provider Name Locked
Manager
Columbus Appliance Stores Provider Name Locked
about the cost of the electrician and he agreed to pay for the service call. Well after a few month
Columbus Appliance Stores Provider Name Locked
keeps on emailing that the "Subcontractor" who installed the appliance needs to get a hold of me to issue the refund. He also would not provide their contact information so all I can do is wait.
We purchased from
Columbus Appliance Stores Provider Name Locked
so I feel they should issue the refund and then they can work out the money with their subcontractor.
I will not purchase again from them. I have a record of the emails between us backing up this information
- Courtney R.
A

Rating
Worked with
Columbus Appliance Stores Provider Name Locked
Fine Lines. Had great service and good advice. Competitive pricing through my contractor.
- ERIN & TOBY H.
B

Rating
(installers) We purchased carpeting for three rooms, stairs, and hallway from
Columbus Appliance Stores Provider Name Locked
. The quality and cost were great, the issue was the sub contracted for installation. Granted, we had quite a delay installing the one room as we had major structural work that had to be done first.
Columbus Appliance Stores Provider Name Locked
could have done a better job returning my calls but the sub's calls were not handled professionally. The owner & I had several phone conversations where upon he would change his story.
The men who did the actual installation were fantastic, professional, and trustworthy. Great job guys(installers)!
- Delores S.
D

Rating
I purchased a
Columbus Appliance Stores Provider Name Locked
washing machine with a 1 year warranty. About 10 months after my purchase, it broke. The service guy came out and turned it upside down, and told me that ever since they changed the brackets from metal to plastic, that these things were breaking all the time. He replaced them and repaired the machine. A year later, it broke down again. Another service guy came out and said that this time it was an issue with the computer in the machine, which was a defect. He said it would cost $65 to repair. I said that I was surprised I would have to pay for it since it was a known defect, so he connected me with a supervisor. After an hour of talking with him, he said they would come back the next day and fix it at no charge. He showed up and put 2 new computers in it.
- Brook B.
D

Rating
The installation, especially of the dryer, was what I wanted. They
promised to do it. But after they were there I discovered they had
not connected the dryer to the outside of house. After complaining,
they arranged to send another installer, for extra charge. The second
one told that no such promise had been made and left me with no work
done. Worse
Columbus Appliance Stores Provider Name Locked
should not have promised installation even tho they
asked for extra for the tubing to go outside house.
Eventually I had to hire a handyman who did the job.
My judgment now is that the
Columbus Appliance Stores Provider Name Locked
who had installed previous
major appliances no longer had that service.
- JOHN W W.
A

Rating
Columbus Appliance Stores Provider Name Locked
faxed us the size specifications. We gave him the go-ahead to order. Less than a week later he called to say it had arrived at their warehouse and that the delivery people would call the next day to set up delivery for two days later. I received an automated call first to confirm date of delivery and name and address. Then I got a call the night before giving me a 3 hour window for delivery. The day of the delivery I got a call about 2 hours before delivery saying they anticipated being there 1/2 an hour before expected. That didn't happen, but they did arrive 1/2 hour after that. I had much anxiety about the removal of the old refrigerator----it was wedged in the space at a t-junction with cabinets on either side, cabinets above, and cabinets across....
it was out of there before I could blink! Amazing! The new refrigerator was brought in and put in place, again with no problem.
While we had purchased sight unseen, we have been happy with the product and with the service.
KUDOS to
Columbus Appliance Stores Provider Name Locked
at Fine Lines at H.H.
Columbus Appliance Stores Provider Name Locked
!
and just a short P.S.---we had been to two other appliance stores locally and neither one offered to
Columbus Appliance Stores Provider Name Locked
for anything
to fit our space. It was more or less...what you see here on the floor is what you get.
So, I will enthusiastically recommend Fine Lines of H.H.
Columbus Appliance Stores Provider Name Locked
when someone crosses my path who has a similar problem.
- PETER & MARILYN V.

Appliance Stores in Columbus

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A&E Factory Service

5760 Interstate Blvd
Youngstown

Adams Contracting

8096 Flint Rd
Columbus

AGA COOK SHOPPE

1339 CAMERON AVE
Lewis Center

ALLIED PUMP RENTALS

2481 SAWBURY BLVD
Columbus

Appliance & Mattress Center LLC

1942 Parsons Ave
Columbus

Appliance Smart

5700 Columbus Sq
Columbus

Appliance Smart

3700 Parkway Ln
Hilliard

Appliance Warehouse

3021 International St
Columbus

APPLIANCE WHOLESALE INC

909 E WEBER RD
Columbus

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

APPLIANCESMART

6080 E MAIN ST
Columbus

BATHROOM & KITCHEN SERVICES LLC

5841 EMPORIUM SQ
Columbus

BEST RESTAURANT EQUIPMENT & DESIGN CO

4020 BUSINESS PARK DR
Columbus

Bexar Maintenance Supply

1275 Red Bluff Rd.

BILL'S BARGAIN HOME

2331 W BROAD ST
Columbus

Bruce Home Services

P.O. Box 95
Ostrander

CALICO CUPBOARD

74 OAK MEADOW DR
Pataskala

Carris Appliance Service, Inc

3004 Courtright Rd
South Columbus

COLUMBUS APPLIANCE

3131 S HAMILTON RD
Columbus

Columbus ApplianceSmart Factory Outlet

2620 Sawmill Place Blvd
Columbus

Costco

1500 Gemini Pl
Columbus

Costco Wholesale

35804 Detroit Rd
Avon

COUNTERTOP SALES LLC

5767 Westbourne Ave
Columbus

Deal Breakers

2643 N High St
Columbus

DrinkFromTheRock.com

7181 Eagles Perch Dr

Epic Home Transformations

180 S Riverview Street
Dublin

FLUIDAIRE LLC

1333 RESEARCH RD
Columbus

GARAGE INNOVATIONS

10510 WOODBURN DR
Powell

Geek Squad - Best Buy

1375 Polaris Pkwy
Columbus

Geek Squad - Best Buy

5800 Britton Pkwy
Dublin

Geek Squad - Best Buy

3840 MORSE RD
Columbus

Geek Squad - Best Buy

1632 STRINGTOWN RD
Grove City

Geek Squad - Best Buy

701 HEBRON RD
Heath

GENCO COLUMBUS

5330 CROSSWIND DR
Columbus

GOOD HOUSEKEEPING SHOP

560 E MAIN ST
Lancaster

H H Gregg

Columbus

H H Gregg

4099 Easton Way
Columbus

H H GREGG

Columbus

H H GREGG

3360 URBANCREST INDUSTRIAL DR
Grove City

H H GREGG APPLIANCES

901 HEBRON RD
Heath

Heartland Home Cabinetry LTD

35 S Galena Rd.
Sunbury

HH Gregg

1059 N Bridge St
Chillicothe

HH GREGG BUILDERS APPLIANCE

6845 COMMERCE COURT DR
Blacklick

HH Gregg Fine Lines - Columbus

4099 Easton Loop W
Columbus

Hhgregg

6440 Sawmill Rd
Columbus

Hhgregg

4458 Alum Creek Dr
Columbus

HOME DEPOT

6333 CLEVELAND AVE
Columbus

HOME DEPOT

8704 OWENFIELD DR
Powell

Home Depot

6017 Maxtown Rd
Westerville

HOME DEPOT HOME SERVICES

1680 STRINGTOWN RD
Grove City

Home Depot Home Services

303 Green Meadows South
Lewis Center

Jack's Appliance & Television

5310 CENTER ST
Hilliard

JC Penney

1450 Polaris Pkwy
Columbus

JOHNSTONE SUPPLY

437 E CENTER ST
Marion

JONES APPLIANCE

1134 PARSONS AVE
Columbus

KIRKPATRICK APPLIANCES

335 N COLUMBUS ST
Lancaster

KITCHEN COLLECTION

771 S 30TH ST
Heath

KITCHEN COLLECTION

8310 FACTORY SHOPS BLVD
Jeffersonville

KITCHEN COLLECTION

1635 RIVER VALLEY CIR S
Lancaster

Kresge Contracting

5841 Emporium Sq
Columbus

Lowe's

3600 Park Ml Run Dr
Hilliard

LOWE'S

565 METRO PL S
Dublin

LOWE'S

6555 DUBLIN CENTER DR
Dublin

LOWE'S

1895 LOWES BLVD
Sunbury

LOWE'S

3616 E BROAD ST
Columbus

LOWE'S

4141 MORSE XING
Columbus

Lowe'S

3899 S High St
Columbus

Lowe's Of Reynoldsburg

8231 E Broad St
Reynoldsburg

M & M APPLIANCE INC

8568 BELL STATION RD
Circleville

MASTER REFRIGERATION SVC

235 E COURT ST
Washington Court House

MAYTAG CORP

1250 MORSE RD
Columbus

Milford Appliance & Mattress Mart

1152 State Route 131
Milford

MILLSTONE HOME APPLIANCE CTR

747 Millstone Ln
Mount Vernon

Mr Appliance Of Central Ohio

PO Box 57
Pataskala

PAM'Z QUILTING

504 MARKET ST
Danville

PAW PATCH QUILT SHOP

444 COLUMBUS RD
Mount Vernon

Pickerington Appliance Sales & Service

12895 Fox Run Ct
Pickerington

RAINBOW APPLIANCES

2995 WESTERVILLE RD
Columbus

Restaurant Services of Ohio

5626 Summerville Dr
Galloway

REX TV & APPLIANCE

2119 E DOROTHY LN
Dayton

RTS KIRBY COMPANY

6155 HUNTLEY RD
Columbus

SAM'S CLUB

5870 SAWMILL RD
Dublin

Scioto Valley

4577 Lyman Dr
Hilliard

SEARS

1377 MARION WALDO RD
Marion

Sears

2765 Eastland Mall
Columbus

Sears Auto Center Westland Mall

4411 W Broad St
Columbus

SEARS DEALER STORE

310 WASHINGTON SQ
Washington Court House

Sears Garage Doors Columbus

1615 Georgesville Rd
Columbus

SELECT BRANDS INC

10817 RENNER BLVD

SEM Appliances

1033 S Washington St

SENITT'S APPLIANCE

636 N Sandusky St
Mount Vernon

Specialty Gas Services Inc

4500 Indianola Ave
Columbus

SWEET MOUNTAIN QUILTERY

1196 COLUMBUS AVE
Marysville

Swiss Air Heating and Cooling

3155 Lamb Avenue
Columbus

The Andersons Inc

7000 Bent Tree Blvd
Columbus

The Appliance Professionals

5808 Cooper Rd
Westerville

THE APPLIANCE STORE

4355 E MAIN ST
Columbus

THE APPLIANCE WAREHOUSE

5943 COLUMBUS SANDUSKY RD S
Waldo

The Applianceman Service

200 Hoff Rd
Westerville

The Home Depot - Hilliard

4101 Trueman Blvd
Hilliard

The JAE Co

6295 Maxtown Rd
Westerville

TRIO TV & APPLIANCE

1415 Election House Rd NW
Lancaster

UNITED REFRIGERATION INC

985 JOYCE AVE
Columbus

Vintage Appliances

3262 E Columbia St

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