From baptisms and proms to weddings and black-tie events, opportunities often arise to don a tux.
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Local Articles in Cleveland
Planning your wedding is a joyous time. Unfortunately, wedding planners, along with tuxedo rental and bridal shop companies, are amongst the most complained about categories on Angie’s List for 2011. Follow these tips to ensure your big day goes smoothly.
Tuxedo Rental reviews in Cleveland
I paid half the cost of my wedding party's tuxes. When my groomsmen picked up their tuxedos one of them called me ...MoreRead more of this review to say it wasn't what I'd described. I was wearing a tux shirt with pointed collars and a silk necktie, and I wanted them dressed in shirts with tab collars and bowties.
I immediately called , told them of their mistake and asked if they could get the right attire and they said they could not. I'd understand if they couldn't get different shirts the day before the wedding, but I'd have felt a lot better about it if they'd have given it the old college try.
My wife and I were VERY, VERY clear in communicating to the salesperson who helped us what we wanted, and yet somehow he wrote down something completely different.
But here's what is more unforgiveable. I emailed after the wedding and expressed my frustration. They never responded, yet they did send me two emails asking for online reviews. After the first solicitation I responded a second time telling them I was unhappy and again, no response.
Finally I called the store manager and here is what he offered to "make it right": he suggested that my entire wedding party fly back into town, I hire a photographer, and he'd give them free tuxedos so we could do a photo shoot.
So now every time I look at my wedding pictures I see that my wedding party isn't wearing what I wanted, and I think about how completely ignored my complaints.
Once my son got measured we paid our for the tux which was a different price from what we were quoted ( only 2-3 dollars but still!). The sales person acted like she was doing us a tremendous favor by helping us and stopped in the middle ...MoreRead more of this review of our transaction to ring up her friends purchase of a tie and and then began our checkout again.
The tux was ok but not the best quality and looked a little shop worn/used.
When we returned the tux they said to just leave it on the counter and go but I insisted on a receipt which they provided once I made it clear that I felt it might be needed down the line. I did not feel safe trusting them to us as returned on time.
When we went back the following week to pick up the tux it was ready. They did some last minute tailoring to make sure the fit was 100% accurate.
All our questions were answered and the return window was ...MoreRead more of this review 2 days instead of just one - VERY helpful!
I then took off the altered dress and put on my second dress that needed alterations. This dress also needed to be taken up in the shoulder area, and the under dress needed to be taken in. It also had a sash that tied in the back that I wasn't crazy about, and I tried to get some suggestions from as to what options I might have. She initially pinned the dress up in the shoulder area and then just tied the sash in a knot instead of a bow and suggested I could just wear it like that, as it wouldn't be as bulky as tying it into a bow. I wasn't satisfied with that option, but she offered no other suggestions. Then after looking in the mirror, I suggested that the dress needed to be taken up in the shoulders a bit more, as it was still sitting too low. In a frustrated manner, she quickly took the pins out of the dress and told me to go to Fabrics and see if I could find some matching lace to help cover the bust area. I told her I would, as I knew at that moment that I was NOT going to have her do any alterations on the second dress. was very pushy and over bearing and made me feel like I was an inconvenience to her. In the end, wants to do what she thinks needs to be done and has a hard time really hearing the client's wishes. She ended up making me feel very uncomfortable, so much so that my husband went and picked up the first dress from her after she finished taking in the under arm portion. When I tried that dress on at home, the under dress was still too big and still needed to be taken in. I never gave the to fix it due to the uncomfortable environment I experienced while in her presence and the high prices she charged. I also lost all faith in any of her REALLY LISTENING to what I wanted so I found another tailor who did a perfect job on both dresses for less than I paid for just the one. I will NEVER go back to this business again.
Today I picked up my suit, he was right! It fit just as well as it did after picking it up from the JV store after their in-house tailor made his adjustments. G&N did a great job for a very fair price. I was so impressed I dropped off a jacket that needs the shoulders taking in — once again for a very good price. I recommend G&N for any of your tailoring needs.
Tuxedo Rentals in Cleveland
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