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Day Two: This day consisted of the completion of the excavation, prepping the walls, and putting on a
Day Three: On the Forth of
Day Four: This day consisted of the installation of the new drainage system and downspouts, as well as the addition of gravel to create pitch and stabilize pipes in the trench. The Inspector for the pipes showed up early that morning, but he barely looked in the trenches. The inspector for the walls never come to look at the work. Now I am no inspector, but I would think you would want to go into the trench and look closely, but I guess that's why so many people get bad work done. I was very satisfied with the way that everything had been done, both to the walls and within the trenches, so I'm not too concerned. The crew were very good at explaining what each process was and the walls and drainage looked fabulous when they were finished. The crew met my request to backfill the gravel all the way up on one section of the house. The section of driveway was also prepped for concrete. This day also had some rain, but ended with the work almost complete.
Day Five: The driveway was poured and a small stoop was added (at no additional cost) to bring the door to driveway drop off more to code. The rest of the gravel, backfill, and Topsoil was put into place. They replanted the requested plants and allowed my wife to direct them in location. They replanted grass were requested. The rest of bill was paid at the end of the day, ~$8000.
Notes:Price: Now I know that I gave them a B on price and that is because I feel that similar quality work could have been done by other companies that I looked at for less, ~$1000. But no other company was able to offer the speed of schedule that
Punctuality: Now I gave them A, the only issues that I had at all was the initial scheduling of the week which work would be preformed, which I found out was a byproduct of the concrete availability, weather, and how other jobs in front of mine were going/went. Once a date was scheduled I felt their punctuality was impeccable.
Responsiveness: I gave them an A; however, I did have some issues with getting some answers to certain questions. Again, I found out these were more a byproduct of the issues I mentioned in Punctuality. On location I felt every member of the crew was very responsive to my questions and concerns.Other: One issue I had not realized was how much of our water would be used. This was a cost that I was not planning on. The crew used our exterior faucet for running a drainage test, cleaning the walls, their tools, the driveway & street, the siding of the house, and the watering of the plants. I won't know the final cost for my increased water usage, but based on my normal usage it will be a spike. Let me make it clear that I never felt like they wasted water. The use was necessary, just didn't realize that I was going to be the one paying for it. I also had to have the Central Air Conditioning unit removed in order to preform the work. For anyone else using this company that does not go with
Because of the cost of the work, we were not able to do the rest of the driveway. If and when we do our driveway, I would definitely use them again. I felt that the crew did a great job and they were very fast!"
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