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Over 774 reviews for
Cleveland Direct Mailing Services from people just like you.

F
"I had the Fishers Mailing station create and print business cards for my husband. It was nice that they did'nt charge any setup or card creation fee. BUT it" was a long a tedious process to get the design done. I gave them an example of the format I wanted with detailed notes about the colors and setup. The first design they created was correct but they added in a color I hadn't asked for. When they gave me a second design, the colors were correct but they changed the design. Needless to say it was a long process to get the design finalized. I do admit that I made changes multiple times, but the business card I needed for my husband had to meet specific requirements and
should be respectful of that. So, after two and a half weeks the cards were ready to be printed. I made the payment and they told me the cards would be ready within 3-5 business days and that somenone would contact me when they were ready for pick up. It had been 5 business days and I hadn't received a call to pick up the cards, so I emailed the owner about the status. A few hours later I received a phone call confirming that the cards were ready and I should pick them up at the 71st street location. I found this odd, being that I live in Fishers and there is a Fishers Mailing Station location. I asked why I had to go down to 71st and the employee told me that I had requested that location. The only way I communicated with this company is via email and I never requested to pick up these cards from another location. Why would I go to 71st street if the Fishers location is where I was doing all the work???? So, I requested they deliver the cards to the Fishers location and said they'd do that later that day or at the very latest, early the next morning. Well, I had a family member try to pick up the cards the next morning and they weren't there! An employee said they were at the 71st location!!!!! How frustrating!!! I needed to have these cards in my hand that day and I didn't have time to be running around town because of someone elses ignorance. To top it all off, I contacted the FIshers location later on to express my deep dissatisfaction and the employee seemed like he couldn't care less that the company had really put me out. WORST of all, the owner of
soon called me to address my concerns but much to my surprise he wasn't concerned about me and my experience at all. He was interested in blaming me for how long it took to design the card; he rambled on and on about how he shouldv'e charged me more and called me a difficult customer!!!! Without ever trying to sympathize with me or offer an apology he suggested that he should throw away my cards and refund my money....wow....good business strategy there! WILL NEVER RETURN AND WOULD NEVER SUGGEST ANYONE DOES BUSINESS WITH
!!!!!!

-Megan L.

F
" This is not aimed at a specific location, but rather UPS in general as this was a multi state event, and I was only given the option of picking one site. As I" sit here with tears pouring down my face, and a lifetime of memories shattered around me, and I literally mean shattered, all I can say is do not EVER trust UPS with anything of value. I opened one box and there was not a single item that was not broken. And I am missing packages too. Many of my boxes arrived split open and re-taped, with items missing. Other boxes were crushed. And I do have a witness to this. There are to many details to go into, but suffice it to say, UPS is a horrid company. They have a claim service, but how do you put a price on memories. All I can say is go FedEx.

-Cynde W.

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Mailing Service reviews in Cleveland

F

Rating
I went in to see if they could box a very expensive phone for me to send back and the man was very rude to me. He grabbed the phone out of my hand before he was finished talking to the person in front of me. Naturally I held on to it, because I'm not used to people grabbing things out of my hand -- he made a comment --- " like I tried to do, when you kept holding on to the phone... in an extremely rude
Cleveland Direct Mailing Services Provider Name Locked
... " He was talking so fast and out of sequence like he was intoxicated? "Not saying he was... I have no idea, but--- just saying he acted like it."
At that time he slapped a couple of pieces of tape on the package and stapled it and told me he was going to "hold it" for the
Cleveland Direct Mailing Services Provider Name Locked
. I said, " NO" that's not what I wanted. I want you to help me package the phone so I can get a receipt of it being sent back to the phone company-- this is a very expensive phone and I want to be sure they get it. He said--- "the return label says USPS-- and he went on to explain to me in his derogatory fasion -- talking down to me... exactly what the USPS is.
I told him I know exactly what USPS is and what UPS is-- However I was thinking I could PAY for the package being packaged here and send it UPS vs USPS -- at my own expense for the piece of mind I could get receipt of it vs just dropping it in a box and hoping it gets there. I expected to pay money to UPS--- and not use the paid return label.
He would not listen to me and I took my package and left. No way was this guy going to "hold" my package for me and give to anyone. He was totally untrustworthy.
Bad Experience and I will never go back there. Never!!!

- gloria F.
F

Rating
Never give you time to answer the door, I think they ring the door bell and run back to their truck. By the time I got to the door I didn't even see the truck on my street. Hard for old or disabled people to get to the door so quickly. Also failed to
Cleveland Direct Mailing Services Provider Name Locked
the date and time of the next expected delivery.
- emerson S.
A

Rating
It is going great. I get an email every business day with a list from west palm,
Cleveland Direct Mailing Services Provider Name Locked
and Miami of any new business creation. I have the info I need to make the connections I need to grow my company.
Cleveland Direct Mailing Services Provider Name Locked

- Peter C.
F

Rating
My dad died just before Thanksgiving (my mom passed about 3 years ago), and one of the items in their house that I wanted to have is a beautifully and intrinsically hand-carved wooden swan that they had purchased when they lived in
Cleveland Direct Mailing Services Provider Name Locked
. It was about 15 pounds, and about 2 feet in length.
I took the swan and a few other small items to PakMail in
Cleveland Direct Mailing Services Provider Name Locked
SC to have them shipped to me at home, and I emphasized to
Cleveland Direct Mailing Services Provider Name Locked
at PakMail how fragile this swan was in particular. The wood itself was not fragile but the long swan neck could be broken if it was abused.
Cleveland Direct Mailing Services Provider Name Locked
assured me that they would pack the shipment with the utmost care and ensure its safe delivery. The shipping alone was about $185. I insured the shipment for $200, thinking that even if the swan arrived slightly damaged, it should be able to be repaired by a good woodworker for about that amount.
The box arrived more than a week later, a HUGE box, about 4 feet by 3 feet by 2 feet, and upon opening the box, which was very full of styrofoam peanuts and bubble wrap, the wooden swan's neck had been broken. It was a clean break. I called PakMail, who asked me to go get an estimate from a local woodworker. I did so and sent him the estimate (under $200), where his instructions were that I should wait to hear from him and he would file a claim with FedEx. I sent him pictures of the broken swan, as well as pictures of the box which showed no external visible damage.
Several days later, a FedEx truck came to my house, and the driver asked to pick up the broken swan. What? I did not know he was coming, nobody had said anything to me about this. I told the FedEx driver that I did not have the box anymore, and questioned him about whether or not the swan could be transported safely. He thought for a moment, then said that FedEx "does this all the time" and that he would ensure its safety. Although not offered, I would not let him take the swan without a receipt, so he (grudgingly) gave me a receipt with a claim number.
I called PakMail and told them about this.
Cleveland Direct Mailing Services Provider Name Locked
was upset since he said he had specifically told FedEx *NOT* to pick up the swan, but he said since I did not know any better nor had been told anything differently, it would be ok.
Not having heard anything from FedEx a week later, I called FedEx to inquire about the status of the swan, since I wanted to go ahead and get it repaired at the woodworker who had given me the estimate. After being transferred several times, I was told that the swan "had been damaged beyond recognition, and FedEx had DISPOSED of it". What?? DISPOSED OF IT? That was NOT their call and what about the driver who said he could transport it safely?? The FedEx supervisor took my statement to file a complaint against the driver but I knew in my heart that that would go nowhere.
Talking and emailing with
Cleveland Direct Mailing Services Provider Name Locked
Falch of FedEx (who apparently is the FedEx contact for PakMail), she finally told me after several more weeks that FedEx would take no responsibility for this, and that since the insurance claim for $200 had been paid (and PakMail also felt bad enough about this to refund the $185 paid for shipping), that they would close this case. I told her repeatedly that even if one were to ignore the tremendous sentimental value of a very special item owned by my recently deceased parents, several Google searches showed that purchasing a replacement equivalent piece would be $500-$1000.
FedEx has demonstrated their willful destruction of personal property, their negligence in handling it properly, their unwarranted decision to DISPOSE OF IT (their exact words), and their unwillingness to do ANYTHING about it. Is that the kind of company YOU want to use to ship items that have ANY value to you at all? For me in the future, no way.
- Jon A.
F

Rating
The company received my money order damaged through the mail. About a fourth of the money order was missing and the remains of the money order were returned to me. I then contacted the
Cleveland Direct Mailing Services Provider Name Locked
complaint department as well as my local post office. They explained to me that they were not responsible for the damages incurred on my money order. I am very unhappy with the way the
Cleveland Direct Mailing Services Provider Name Locked
service will not take responsibility for the way they had handled my mail. I feel like a lot of people are paying bills and communicating online to avoid using the post office for services such as this. After expressing my complaints with their complaint department and my local post office, they explained they would be calling me back and I am yet to receive that phone call. I have selected that I would use them again in the future as I have no choice.
- Laura L.
F

Rating
My wife and I had a package to send for the holidays. My wife stopped by this establishment for convenience reasons. There were no problems in the store and the package was promptly shipped. The cost on the other hand was outrageous. She requested basic ground shipping and was charged just shy of $57. Keep in mind this was a complete package, ready to go and only needed a label placed on it. After the fact (I was out of town when this occurred) I found that the package was sent FedEx and was sent a step up from ground shipping. I could have printed the FedEx label online for $29 for this same service. I could have printed a "ground shipping" label for less than $20. I was under the impression my wife was going to an actual FedEx or UPS facility and in the future will make sure that's what happens. I understand businesses have to make their "share", but a $28
Cleveland Direct Mailing Services Provider Name Locked
up for a shipping label? Really?
- Richard T.
F

Rating
These people are straight up rip offs! They sent me a temp to help me at work at the construction company who showed up 2 hours late, then had to leave early! They do not seem to listen when told exactly what is needed for help in the office. They always try to "sell" me on a person saying they have the perfect person for me. I will not use them again.
- Micah N.
A

Rating
I have been a customer here for about five years. I mailed Christmas packages today - (I'm always last minute with this chore).
At this point in time, the people that work here have to be so tired & stressed - at least, one would think so. But, as always, I was greeted with a friendly "hello, what can we do for you today?"
Cleveland Direct Mailing Services Provider Name Locked
&
Cleveland Direct Mailing Services Provider Name Locked
are the nicest people. Always friendly & relaxed, and just about every time I am in there, there are homemade cookies offered before I leave. I'm so glad I have their store to mail packages from, plus many other valuable services if needed. Thank you guys for outstanding service!
- JAYNA S.

All Direct Mailing Services in Cleveland

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 BUSINESS BUILDERS

9347 RAVENNA RD
Twinsburg

A D TAPES

PO Box 40
Uniontown

ACCOUNTEMPS

25050 COUNTRY CLUB BLVD
North Olmsted

ACCOUNTEMPS

1300 E 9TH ST
Cleveland

ACCOUNTEMPS

25101 CHAGRIN BLVD
Beachwood

ACCOUNTEMPS

50 S MAIN ST
Akron

ACCOUNTEMPS

4450 BELDEN VILLAGE ST NW
Canton

AD DIRECT INC

197 SECOND ST SW
Akron

AD MAIL DIRECT, INC.

95 Maple Hill Dr.
Chagrin Falls

ADVO INC

3 SUMMIT PARK DR
Independence

AFFORDABLE COMMUNICATION SVC

11420 WOODLARK CIR
Painesville

Affordable Telemarketing Services

PO Box 33832
North Royalton

Amazon.com

PO Box 81226

AMERIMARK DIRECT LLC

6864 ENGLE RD
Cleveland

Angel Printing and Reproduction

1400 West 57th St
Cleveland

ASSOCIAD

9394 KINGS CT
Brecksville

BestPrintBuy.com

1506 Providence Highway

BROOKS MANN INC

1360 W 9TH ST
Cleveland

C & L VALUES INC

PO BOX 43402
Cleveland

C P RIEBEL DIRECT MAIL SVC

PO Box 40090
Bay Village

C TRAC INFORMATION SOLTUTIONS

16855 FOLTZ INDUSTRIAL PKWY
Strongsville

CANTON DATA PRINT

2617 Cleveland Ave NW
Canton

CAPTIVA DIRECT INC

9301 HAMILTON DR
Mentor

CENTURION AUTOMOTIVE

1068 JACOBY RD
Akron

CENTURION OF AKRON INC

2655 S ARLINGTON RD
Akron

COMMUNITY ADS THAT WORK

7618 Dorothy Ave
Cleveland

CORBETT & CO MAILING SVC INC

1081 BELLOWS ST
Akron

D M GROUP

251 W GARFIELD RD
Aurora

DATABASE MARKETING INC

PO Box 1547
Stow

DEEPWOOD INDUSTRIES INC

2100 JOSEPH LLOYD PKWY
Willoughby

DIAN-A-MITE

134 CLEVELAND AVE
Amherst

DIRECT MARKETING & RESEARCH

1967 E MAPLE ST
North Canton

DISTRIBUTOR EDGE

26991 VALESIDE LN
Olmsted Falls

DOCKER INC

780 BOSTON MILLS RD
Hudson

EWING COMMUNICATIONS

722 E 349TH ST
Eastlake

FED EX

6955 ENGLE RD
Cleveland

FED EX WORLD SERVICE CTR

5701 POSTAL RD
Cleveland

G L DIRECT

33625 PIN OAK PKWY
Avon Lake

GOLD CLIPPER

9701 BROOKPARK RD
Cleveland

GOLD CLIPPER

780 BOSTON MILLS RD
Hudson

GOLD CLIPPER

456 WEST AVE
Tallmadge

GOLD CLIPPER

1583 EAGLE WATCH ST NE
Canton

HAINES & CO INC

10531 4S Commons Drive Suite 418

Hotcards

2400 Superior Ave.
Cleveland

IMPACT DIRECT COPYWRITING

251 W GARFIELD RD
Aurora

IMPACT MARKETING GROUP INC

20180 CENTER RIDGE RD
Rocky River

J B DOLLAR STRETCHER

3105 Farnham Rd
Richfield

J J WHEELS DIRECT

4101 W 150TH ST
Cleveland

J.A.C. BUSINESS COMMUNICATIONS, Inc.

4700 LAKESIDE AVE E
Cleveland

JACOBS DIRECT INC

24393 SPRAGUE RD
Columbia Station

JETSTREAM MAIL SVC

1107 MELCHOIR PL SW
Canton

Jones Moving & Delivery

1145 Highbrook St
Akron

KENNEDY COUNTRY COLLECTION

5180 GREENWICH RD
Seville

LABELS & LETTERS

PO Box 1547
Stow

LASER PRINTING SOLUTIONS

6040 Hillcrest Dr
Cleveland

LIST RESOURCES

18870 ABBY AVE
Cleveland

MAIL BOXES ETC

25931 EUCLID AVE
Euclid

MAIL BOXES ETC

19885 DETROIT RD
Rocky River

MAIL POUCH MAILING SVC

871 CANTERBURY RD
Westlake

MARKETING RESOURCES

350 WINCHESTER LN
Brunswick

MERIT DIRECT

421 RAVINE DR
Aurora

MID-WEST PRESORT MAILING SVC

2222 W 110TH ST
Cleveland

MILLERS PRESORT INC

1147 SWEITZER AVE
Akron

MINUTEMAN PRESS

2260 WARRENSVILLE CENTER RD
Cleveland

MyUS.com

4299 Express Lane

Newcheapmagazines.com

280 wildridge rd

NORTHEAST OH DIRECT MARKETING

1120 CHESTER AVE
Cleveland

O & T ENTERPRISES

PO BOX 24389
Cleveland

OUR TOWN

20180 CENTER RIDGE RD
Rocky River

OUR TOWN

441 W BAGLEY RD
Berea

PACKSHIP USA

1430 W HIGH ST
Orrville

PANTONE ENTERPRISES

38266 DETROIT RD
Avon

PATENTHEALTH

3939 EVERHARD RD NW
Canton

PCDS DIRECT MAIL

223 W MAIN ST
Ravenna

POSTAL CONNECTIONS

85 S MAIN ST
Hudson

PRIORITY GREETINGS

240 TROY OAKS DR
Hiram

R L SPAULDING CORP

4608 Kirby Ave NE
Canton

RAIDER AIR

49165 GRYTON RD
Cleveland

RAPID MAILING SVC

3424 STATE RD
Cuyahoga Falls

REEL GRIP LTD

274 MAIN ST
Wadsworth

RSVP POST CARDS

11320 JUNIPER RD
Cleveland

SJK SVC

1814 E 40TH ST
Cleveland

STAT COURIER INC

7423 ROYALTON RD
North Royalton

SUPERSAVER DOLLARS LLC

6762 MEADOW LN
Cleveland

TOWN MONEY SAVER

210 WASHINGTON ST
Chardon

TOWN PLANNER CALENDAR

223 PARK AVE
Amherst

ULTIMATE LEAD SYSTEMS INC

401 FRONT ST
Berea

UPS STORE

7665 MENTOR AVE
Mentor

UPS STORE

9401 MENTOR AVE
Mentor

UPS STORE

154 E Aurora Rd
Northfield

UPS STORE

8870 DARROW RD
Twinsburg

UPS STORE

5900 SOM CENTER RD
Willoughby

UPS STORE

11470 EUCLID AVE
Cleveland

UPS STORE

14837 DETROIT AVE
Lakewood

UPS STORE

19885 DETROIT RD
Rocky River

UPS STORE

16781 CHAGRIN BLVD
Cleveland

UPS STORE

1280 SOM CENTER RD
Cleveland

UPS STORE

30799 PINETREE RD
Cleveland

UPS STORE

12600 ROCKSIDE RD
Cleveland

UPS STORE

34208 AURORA RD
Solon

UPS STORE

8803 BRECKSVILLE RD
Brecksville

UPS STORE

4758 RIDGE RD
Cleveland

UPS STORE

30628 DETROIT RD
Westlake

UPS STORE

25935 DETROIT RD
Westlake

UPS STORE

114 BARRINGTON TOWN SQUARE DR
Aurora

UPS STORE

3766 FISHCREEK RD
Stow

UPS STORE

118 W STREETSBORO ST
Hudson

UPS STORE

1675 E MAIN ST
Kent

UPS STORE

3593 MEDINA RD
Medina

UPS STORE

1114 N COURT ST
Medina

UPS STORE

3465 S ARLINGTON RD
Akron

UPS STORE

1700 W MARKET ST
Akron

UPS STORE

3867 W MARKET ST
Akron

UPS STORE

1967 E MAPLE ST
North Canton

UPS STORE

32818 WALKER RD
Avon Lake

UPS STORE

55 S MAIN ST
Oberlin

UPS STORE

3660 CENTER RD
Brunswick

UPS STORE

4786 DRESSLER RD NW
Canton

UPS STORE

441 W BAGLEY RD
Berea

UPS STORE

23420 LORAIN RD
North Olmsted

UPS STORE

1128 W PLEASANT VALLEY RD
Cleveland

UPS STORE

13500 PEARL RD
Strongsville

UPS STORE

2926 STATE RD
Cuyahoga Falls

UPS STORE

1675 STATE ROUTE 59
Stow

UPS STORE

2212 W STATE ST
Alliance

UPS STORE

1240 LINCOLN WAY E
Massillon

URGENT EXPRESS

2012 W 25TH ST
Cleveland

USPS

5815 Landerbrook Dr
Cleveland

USPS

891 E 185th St
Cleveland

USPS - Beachwood

3695 Green Rd
Beachwood

USPS - Hiram

11676 Hayden Ave
Hiram

USPS OIG

1470 SAINT CHARLES AVE
Lakewood

VALPAK

4600 Compass Rose Apt 16
Vermilion

VALPAK

881 E 222ND ST
Euclid

VOICE MAIL BY ASSOCIATED

730 PORTAGE TRAIL EXT
Akron

WATT PRINTERS

4544 HINCKLEY INDUSTRIAL PKWY
Cleveland

WEEKLEY'S MAILING SVC INC

1420 W BAGLEY RD
Berea

WEINBERG & BELL GROUP

2659 CENTER RD
Hinckley

WePrintQuick.Com

20700 Miles Parkway
Cleveland

WILDFIRE EXPERSS DELIVERY

9822 E. WASHINGTON ST
Chagrin Falls

WILLIAMS LEA

815 SUPERIOR AVE E
Cleveland

Your Maintenance Man

1008 Woodland Ave SW
North Canton

ZIP-N-SHIP

38114 THIRD STREET
Willoughby

ZIPPIT BARCODE MAILING SVC

3969 W 227TH ST
Cleveland

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