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Cleveland Landscaping Articles
Landscaping reviews in Cleveland
They came, took notes, then sent computer drawings of what it might look like. In May when the weather was beginning to take on a spring appearance, we went to the nursery to look at the plant materials they had recommended.
Every step of the way was designd to give us an opportunity to let them know what we liked and did not like and what we could expect. They were helpful in every segment of our discussions. The weather finally improved enough so that they could plant and they came with their crew and oversaw the project. Extra requests were met with positive replies and helpfulness. Suggestions as to where things should be placed and then if we liked what they had done, were on-going. The crew was professional and the work/clean-up was exceptional. The yard looks beautiful and we couldn't be happier with the entire process. If you want an imaginative design, excellent workmanship with wonderful people, you will want to contact LCN.
The most frustrating part of this whole experience has been the lack of communication. Had we gotten periodic updates regarding what was going on, the 5 month delay could have been forgiven. But the months on end of silence, and the difficulty with getting a hold of the company really makes us not want to hire
I spoke to
I look forward to your phone call."
I never received a phone call back which prompted me to write this review & have come to the conclusion that this organization is only focused on high end clientele & will be seeking services from another organization next year.
When I called Bill to ask him, once more, to revise the plan and down-size it a bit, he cheerfully agreed to "make it work" for us. Remember, he has to do each design again by hand. He called us back several days later with a slightly reduced plan. To our delight, he retained most of the size and features and even found a way to trim the price with a few extra discounts for "Winter work". Although we had been fortunate enough to get estimates from 2 other excellent companies, we decided
When they showed up to start work,
The early work was pretty nuts and bolts, with a lot of PVC, drainage and concrete. We were impressed that Bill often noticed problems before they happened and, just as effortlessly, had solutions for them. A big reason we hired him was because we felt confident he was not going to run into a problem he couldn't solve. He found a few (roots, old deck material, drain problems, etc.) but never disappointed us with his ability to problem-solve on the fly.
The patio installation was an event! Every detailed was passed by us as Bill,
As the patio took shape, we realized how beautiful the whole project really was. The area we have to enjoy is more than enough and we feel our house, overall, has expanded in size. When it came time for us to complete a small project (siding repair) that held up the patio completion, Bill stopped work briefly but never stopped communication with us. When the siding was done, he quickly returned (in the ice and snow) and finished the brick so we could install and use our hot tub. He even came out and
The over all cost of the project was high, but seemed in line with other estimates we received. For that price, however, we felt the quality was outstanding. Besides the service, Bill made sure the materials were the best he could find and was never satisfied with "just good enough". (We got quite an education on the importance of quality landscaping "soil" after mistakenly referring to it as "dirt"!)
I think it's clear how happy we are with
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Landscapers in Cleveland, OH
Brook Park, OH
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