Cleveland Landscapers

in Cleveland, OH

Landscaping Reviews in Cleveland

A

Rating
was great.... Showed up when he said and he and his crew did whatever it took to get the job done. They worked Diligently to completion and did quality work. Cost was very reasonable.
- Rose B.
A

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returned our call immediately and arranged to visit our property. He arrived at the appointed time and gave necessary options to the work we wanted done. We were intending building a ramp and deck so our handicapped adult. son could enter our home. Shortly after
performed the above work our son informed us he was moving out of state. We contacted
to inform him as soon as we heard of the move. We have not heard back from
and are hopeful he had not purchased materials. If he has incurred costs we will reimburse him.
- THOMAS L.

Cleveland Landscaping Articles

Landscaping reviews in Cleveland

A

Rating
What an incredibly positive experience we had with
Cleveland Landscapers Provider Name Locked
. We contacted
Cleveland Landscapers Provider Name Locked
and
Cleveland Landscapers Provider Name Locked
, the owners, in the early spring and asked that they come to our house and discuss a backyard "renewal" project. In other words, removing most of what was there and redesigning the beds with trees and plantings.
They came, took notes, then sent computer drawings of what it might look like. In May when the weather was beginning to take on a spring appearance, we went to the nursery to look at the plant materials they had recommended.
Every step of the way was designd to give us an opportunity to let them know what we liked and did not like and what we could expect. They were helpful in every segment of our discussions. The weather finally improved enough so that they could plant and they came with their crew and oversaw the project. Extra requests were met with positive replies and helpfulness. Suggestions as to where things should be placed and then if we liked what they had done, were on-going. The crew was professional and the work/clean-up was exceptional. The yard looks beautiful and we couldn't be happier with the entire process. If you want an imaginative design, excellent workmanship with wonderful people, you will want to contact LCN.
- SUSAN S.
D

Rating
Cleveland Landscapers Provider Name Locked
came to the house the first week of September to discuss what we were looking for in a landscape design. He informed us that he was overwelmed by the Angies List Big Deal and probably wouldn't get back to us until October. We called the first week of October and he informed us that he was still working on the plans. In the middle of October, he sent an email to a number of customers indicating that he's still working on the landscape designs and asked if the customers could be patient. After 2 months of silence, I emailed the company in the middle of December but got no response. I called the company and left a message, but after a week still got no response. I called
Cleveland Landscapers Provider Name Locked
's cell phone number and he promised the plans would be done in a week. A month later, he emailed us 2 jpegs showing a plan view and a 3D rendering of our design.
The most frustrating part of this whole experience has been the lack of communication. Had we gotten periodic updates regarding what was going on, the 5 month delay could have been forgiven. But the months on end of silence, and the difficulty with getting a hold of the company really makes us not want to hire
Cleveland Landscapers Provider Name Locked
in the future.
- Steve B.
B

Rating
I was disappointed that he did not do my walk and left a foot and a half drift in front of my side door. Also, the snow plow left two vertical
Cleveland Landscapers Provider Name Locked
on my garage door, about two feet in length. I felt the $40 charge for less than 10 minutes work was excessive. I'm a widow and am at the mercy of contractors, etc. Also, when the snow melted, the cement berm on my driveway had a four inch chunk broken off it. I knew it was the snowplow as that driveway has been in since 1967, and nothing has ever damaged it. I did call Mr.
Cleveland Landscapers Provider Name Locked
with my concerns. He explained since he had never worked for me before and did not know what my drive looked like he had no way of knowing that his snowplow would damage my drive. He said he has been in business for 13 years and his services do not include doing the walk and by side door and that I had only requested that my drive to be cleared as I was snowed in and needed to get out. I acknowledged that the snow was extremely deep, about two feet or more with drifts from our recent storms. I must say, when I called Mr.
Cleveland Landscapers Provider Name Locked
, he said, I'll be there in 10 minutes and he was. Also, I had to go out and shovel the next day by my side door, and the big drift in front of my garage door, where the plow had gone up one way, and down the other, and left that drift. I also asked him about senior discounts, as advertised in his ad, and he said that was only for regular customers i.e. his lawn services and landscaping not for one time services. So, I left everything at that and paid his bill. Obviously, I will not be calling on him again. I did find another contractor who used a snow blower and cleaned sidewalk, porch, etc. to my satisfaction for $20.00. However, I do want to commend the person from Angies list that I spoke to initially.
Cleveland Landscapers Provider Name Locked
e-mailed me several contractors in a matter of a couple of minutes, if that. I chose Mr.
Cleveland Landscapers Provider Name Locked
as he was the closest to me. I just feel my experience with Mr.
Cleveland Landscapers Provider Name Locked
's services is probably not typical, but I am kind of fussy about the kind of jobs I expect, and this should not reflect on his overall services to other clients.
- Carol C.
A

Rating
This is my second winter with
Cleveland Landscapers Provider Name Locked
. They are very prompt and take care of the snow removal anytime we have over 3 inches of snow. I have no complaints.
- Radhika B.
D

Rating
When I intially contacted the company, I was able to speak with the owner, Bill
Cleveland Landscapers Provider Name Locked
, directly to discuss my expecatations as a customer. I was very honest & told him I was looking for a company that does excellent work & offers a "personal" touch to their residential customers as I am very particular. The season started off on a postive note & I felt the "regular" crew that provided the weekly maintenance did a fantastic job all season. However, on the two separate occasions they were forced to send another crew to fill in, the work was poor at best. They had no regard for my property & seemed to be in a hurry! In fact, on one occasion, the alernate crew damaged my neighbors landscaping & Bill
Cleveland Landscapers Provider Name Locked
had to reimburse my neighbor for the damage. They did in fact reimburse my neighbor, however they made me feel as if I was inconveniencing them with the issue. When I initially signed up for the contract, to receive a reduced rate on the weekly maintenance, I promised Bill
Cleveland Landscapers Provider Name Locked
that I would hire them to mulch my beds. I am not exaggerating, I had to call them 5 or 6 times to finally do the work & when they finally came out it was almost August, Memorial Day & Independence Day had come & gone, typically when you would like to have the work done by to entertain guests. On top of that, they sent me a bill for almost $700 to perform the work! The past two times I have had another organization mulch my beds, it has not cost more than $400. I will say they did a very good job but what upsets me most is that I do not feel I received the value I deserved for the price I had to pay. The $700 would not have bothered me so much except I was only able to enjoy the new mulch for about 2 - 3 months because when landscaping companies do their fall clean ups a lot of the mulch ends up in your yard & you are forced to mulch again the following year. I will accept some responsibility because as a customer I should have asked for a quote before agreeing to have the worked perform. THEN comes fall clean up. They were only on my property twice this fall & did a horrible job! I had to continually call them to see if they were going to show up. After several calls, a crew finally came out on Nov 21, just before Thanksgiving to clean up my property. When I returned home from work, my property was in worse shape after they had left. I immediatley called & spoke with someone in the office & they told me they did not know if they could have someone return due to the fact they were laying everyone off except for the full-time staff that day. I was told I would be contacted once they had an idea of when they would return, I never received that call. The next morning, I was forced to clean my siding & driveway & clean up the remainder of the mulch & leaves that was left behind. In addition they charged me more for the final visit to clean up my property than they did two weeks prior when the leaves were 10X's as bad. I finally received the bill & there was note suggesting they had sent someone over to my property the following day to inspect the work I had complained about & the property looked fine. The reason the property looked fine is because I had spent 3 hours the following morning cleaning up their mess prior to someone returning to my property to inspect it. I would have waited to show them how bad the work was performed if I would have received a follow up call explaining someone would be visiting my property the following day but I never received that call & it needed to be cleaned up before the snow storm arived otherwise I feared it would not get done. I contacted the office to dicuss my bill & was hoping to discuss my disappointment with Bill
Cleveland Landscapers Provider Name Locked
, however I never received a return call from him. I sent the following email on
Cleveland Landscapers Provider Name Locked
11, 2013:
"Bill -
I spoke to
Cleveland Landscapers Provider Name Locked
in your office; however I do not feel she is responsible for the services your company provided this season. I would like to discuss with you the services that were provided this fall as I do not feel they were up to the standards you committed to earlier this year. The regular crew did a fantasic job all season long; however on the two separate occoasions another crew filled in the work was poor at best.
I look forward to your phone call."
I never received a phone call back which prompted me to write this review & have come to the conclusion that this organization is only focused on high end clientele & will be seeking services from another organization next year.

- Adam N.
A

Rating
From beginning to end the experience was top-notch! Bill met with us several times to be sure he understood what we wanted in our new patio. He knew we had waited and saved for years for this and we wanted it to be stunning. He created a masterpiece! After putting together a design and then revising it to our desires (which admittedly changed as we worked with him) he brought us a hand-dwarn blueprint (he does all his design by hand, feeling it gives him much more freedom and creativity than the computer could give), we were presented with an estimate. Although the estimate was fair and itemized meticulously, we then realized that our tastes out-priced our budget.
When I called Bill to ask him, once more, to revise the plan and down-size it a bit, he cheerfully agreed to "make it work" for us. Remember, he has to do each design again by hand. He called us back several days later with a slightly reduced plan. To our delight, he retained most of the size and features and even found a way to trim the price with a few extra discounts for "Winter work". Although we had been fortunate enough to get estimates from 2 other excellent companies, we decided
Cleveland Landscapers Provider Name Locked
was our guy!
When they showed up to start work,
Cleveland Landscapers Provider Name Locked
(the foreman) and his crew went to great lengths to make sure the elements of our property that would stay were protected before they started pulling up the old deck. The demolition was careful and quick and they even kept a small deck bridge so our dog could run out the back door and "do his thing". Despite the unpredictable December weather, the crew kept working through the cold, cleaning and removing all debris nightly and tarping the work area completely.
The early work was pretty nuts and bolts, with a lot of PVC, drainage and concrete. We were impressed that Bill often noticed problems before they happened and, just as effortlessly, had solutions for them. A big reason we hired him was because we felt confident he was not going to run into a problem he couldn't solve. He found a few (roots, old deck material, drain problems, etc.) but never disappointed us with his ability to problem-solve on the fly.
The patio installation was an event! Every detailed was passed by us as Bill,
Cleveland Landscapers Provider Name Locked
and the crew brainstormed and made revisions they thought we might like in the design. They even seemed to be having fun with the project and often got visibly excited by what they were creating! You could tell they genuinely liked working together and, more importantly, liked the work they did.
As the patio took shape, we realized how beautiful the whole project really was. The area we have to enjoy is more than enough and we feel our house, overall, has expanded in size. When it came time for us to complete a small project (siding repair) that held up the patio completion, Bill stopped work briefly but never stopped communication with us. When the siding was done, he quickly returned (in the ice and snow) and finished the brick so we could install and use our hot tub. He even came out and
Cleveland Landscapers Provider Name Locked
down plywood so the hot tub delivery would not damage our lawn or patio!
The over all cost of the project was high, but seemed in line with other estimates we received. For that price, however, we felt the quality was outstanding. Besides the service, Bill made sure the materials were the best he could find and was never satisfied with "just good enough". (We got quite an education on the importance of quality landscaping "soil" after mistakenly referring to it as "dirt"!)
I think it's clear how happy we are with
Cleveland Landscapers Provider Name Locked
and his crew. Kudos as well to his wife, Charmin (spelling?) who answered the phones at his office and always helped us know what to expect next. We are planning to do some landscaping in the spring and I have no plans to even bother shopping around for other landscapers. We couldn't be happier with this company if they had done the work for free!! (well. maybe...)
- Bryan L.
A

Rating
We couldn't be happier with the finished product and we constantly get compliments on it. I had absolutely no idea what I wanted to do with the space other than a couple of plants.
Cleveland Landscapers Provider Name Locked
came up with a creative design that wasn't just aesthetically pleasing, but that also worked with the dimensions and lighting of the space. His crew was friendly and professional, too.
Cleveland Landscapers Provider Name Locked
came back to check on things after everything was installed, and just recently came back again to check on any plant loss and to give tips on upkeep. He runs a very professional operation that definitely puts the client first. We would highly recommend him.
- Seth L.
N

Rating
Thanks to the crew at
Cleveland Landscapers Provider Name Locked
for a job that went beyond well done this summer! After attempting to tackle our front landscape on our own once before, we knew the second time around would be much better served using professionals. And we couldn't be happier in choosing Clutch. Everything from the owners' professionalism and creativity in planning, to the polite and courteous execution by their staff, went well over our expectations! And while it's the design that shines when all is said and done (and believe me, it does!), it was their staff that impressed us most. Not only did they pay attention to detail, communicate with us through the process and clean up well, they offered to package and deliver left over plants to our neighbor who planned on using them. Their impressive work and that type of courtesy puts Clutch many steps ahead of its competition. We're glad to refer them to anyone we know looking for landscaping services.
- Kristen W.
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All Landscapers in Cleveland, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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