Cleveland Kitchen And Bath Remodelers

" quoted us a good price, he worked hard, and redid some things that went wrong.  In the end, he may have lost money on our job because of the set backs.  The finished product is quite good. The thing that made this experience frustrating was 's lack of vision and resistance to our requests.  ...more Several times during our moderately complicated remodel, I wanted to make changes that sometimes added costs (which we were willing to pay), sometimes saved money, and sometimes were cost neutral.  I always felt like we were pulling teeth to get what we wanted. We wanted the trim pre-stained at a factory to save time and keep the fumes away from a pregnant mom.  He went on and on about how this was so hard to find and arrange.  In the end, he found a place, the trim went in in one day, and its beautiful.  I wanted the largest exhaust fan we could get, to suck the hot air out of the house.  He wanted me to take a smaller one because that's what his electrician gets at the one store he shops at.  He said he couldn't find my fan and would have to - oh no - order it through the internet.  We got the fan.  It has 50% more capacity and draws from the peak of the ceiling, like we wanted. We wanted the brick chimneys exposed.  Again, we were told its just easier for the dry-

to cover them.  I insisted, they figured it out, and it looks great. I asked for brown baseboard heaters and he tried to talk me out of that.  We never did get those, but we ended up framing them with trim, which looks quite nice.

's generally a good guy.  If you're okay with off-the-shelf and letting someone else handle the details, you'll be fine.   We just found the resistance to good design grating."

"Contacted this company last fall.Spent a lot of time e-mailing back and forth until this February. This was to be a full gut of a small bathroom.Bathtub removed replaced by shower only. Picked out all hardware,tiles and supplies.Tenative date was set for 2/22/11 to begin work. Owner e-mailed and wanted down payment and money up front for tile. That ...more would have been OK if we had a signed contract and proof of liability and workmans comp insurance. I E-Mailed back and said I would not release monies until he came to my home for a contract once over and signing,along with documented proof of insurances. We have not heard from him since.You make the inferences. Very very unprofessional,especially the r-rated attachment included in his last e-mail."