Cleveland Tire Shops

in Cleveland, OH

Tire Buying And Repair Reviews in Cleveland

A

Rating
Everything went great. I was treated like family. They call and communicate regularly for repair authorizations, updates, and completion. I used to leave my car for the day while I took the rapid to work. Now I take my car in for service on Sundays while I'm in church. They are always finished on time. They are always at the estimated price too.
- Kimberly K.
A

Rating
Everything went smooth. I stopped at O.G.T first thing in the morning to schedule a tire replacement and balancing on my truck. He said come back at the after noon hours. I pulled in to his shop 3:00 PM and he said he will be done about an hour. When I came back my truck was ready. He was very friendly and knowledgeable. It was pleasure to doing business with him. The price was very reasonable and I'm more than happy to support local family own business. I will definitely use him again.
- SANDOR V.

Cleveland Tire Buying And Repair Articles

Tire Buying And Repair reviews in Cleveland

F

Rating
poor customer service, poor workmanship and lack of responsibility to customer and general public.

This at the retail level at this shop with assistant manager-
Cleveland Tire Shops Provider Name Locked
, manager -
Cleveland Tire Shops Provider Name Locked
and at corporate level with district manager -
Cleveland Tire Shops Provider Name Locked
Scowary . They claim - "They are not responsible" - lucky no one was hurt. Any tire flying off a car is serious for everybody and anybody that would have been near. We will be looking into legal ramifications.

My son took his car to this shop to switch summer tires to winter tires. The shop is around the corner from us. I was shocked because he had a problem before with them. He said, "I thought it would be a
Cleveland Tire Shops Provider Name Locked
job." He took his car, an Expedition, in at noon. His appointment was at noon. We are a block away so he went on about his day with the intention of picking the car up later. Hours had gone by when they call (the only time they called) to say they needed more time. They were having a hard time getting some bolts off. My son went up there. He saw the drivers side with the winter tires on and the other side with the original tires still on. After speaking to the asst. manager, my son was told they wanted to keep the car until the next day so the master tech could look at it.

The next day, my son called about 12:00pm and was told the car would be ready in an hour and
Cleveland Tire Shops Provider Name Locked
would call. He called about 1:30 pm and was told they would call him. Three hours passed,
Cleveland Tire Shops Provider Name Locked
was closing at five o'clock. We arrived about 4:35pm and the car was in the same position with the tires exactly as they had been the day before. The assistant was arrogant and unconcerned. Since, I took my son to
Cleveland Tire Shops Provider Name Locked
because of the weather I was a witness. There were others in the waiting room who witnessed the conversation about all the time they took working on the car. The manager went on about the time and special torque tools and size of the rims. I became upset because he is sprouting all this information and had the car for two days but never said they cannot do the job. At fifteen minutes to closing my son told them to return his car. He had to go to work the next day. Note: they did not give him a receipt.

In ten minutes, they drove the car around to the front and handed him the keys - along with a pitch to buy new tires. We left at least thinking the car was safe. One would expect that a tire shop could have put the tires back on in a safe manner. We were wrong! Tuesday while driving on a public street the tire came off. The same side that the winter tires had been on. Lucky my son hear a noise and slowed down and pulled over to the side as the tire fell. A tow truck had to be call to remove the car and tow it to the nearest gas station.

I had called Mr. Scowaryon on Monday as well as
Cleveland Tire Shops Provider Name Locked
, the manager, to complain about our treatment and the lack of customer service. The manager at least apologized for the treatment and time they kept the car. Mr. Scowary never bothered to return my call. On Tuesday after the tire fell off , he did call with all kinds of excuses, "They said they never touched the car", "we are not responsible" and "the lugs were the wrong size." The lug business was when they sent someone to look at the car after it was towed. Some lugs had to be put on the car to be towed or the rims would have bent; we were lucky there was an assortment in the car. What is most shocking is that they would do some work and let a customer go out the door with such poor workmanship that a tire would fly off a car. The company felt they did nothing wrong.
- DEBORAH N.
A

Rating
They were prompt. I got the car in and they took it in and replaced the tires. They did not ask and they filled my tires with nitrogen instead of just air at no extra charge. I will use their service in the future.
- Robert C.
A

Rating
ordered the tires online and had shipped to this service dealer for installation; called and set appointment for installation; on appointed day they took off regular tires, packed nicely to keep car clean taking home; found alignment issue and recommended service which i got. all has been well and i love the winter tires (Pirelli)
- DAVID M.
B

Rating
Overall I am happy with the work that was done, but how much time I had to spend waiting for the tires was a little too much. I made appointment on Monday before. They said I can come in at 11:00am. I got there at 10:35am. They did not move my car in until after 12:00pm. Once inside everything was fine, but the thing is why make appointment if you are not going to anything for over hour. I do not like leaving my car anywhere, because it the only ride I have. Like I said once inside everything was fast enough.
- Adam C L.
A

Rating
On nov. 10th my right front tire was leaking air after just putting air in the tire. I was on my way to akron and needed the tire checked and repaired. Two weeks prior to this, my best friend told me about
Cleveland Tire Shops Provider Name Locked
because she also needed her tire repaired. I called her to get the address and off I went. Rich the owner was great. He told me they could fix it and to bring the car back in a couple of hours. I told him I was on my way to akron. He stopped what he was doing to look at my tire. He found the slit and repaired it and put air in my tire. I was on my way to akron. I was very grateful because the shop was very busy and rich took the time to fix the tire immediately.
- PATRICIA F.
A

Rating
Great,
Cleveland Tire Shops Provider Name Locked
and all of the employees there are very helpful.
Cleveland Tire Shops Provider Name Locked
explained the problem in way that made sense to me. He listened to what I had to say, he checked my expressions for understanding, and took to the time to make sure all my questions were answered.
- SCARLETTE S.
A

Rating
Overall,
Cleveland Tire Shops Provider Name Locked
saved us about $400 compared to the dealer estimate. The work was done as scheduled, with no issues. we've taken our vehicles to
Cleveland Tire Shops Provider Name Locked
for quite some time and have been very satisfied with their work. The manager at this location,
Cleveland Tire Shops Provider Name Locked
, is very straightforward and easy to work with.
- Phil and Megan T.
A

Rating
The last time I purchased tires at this location, I paid extra for a road hazard warranty. I was
Cleveland Tire Shops Provider Name Locked
to believe that it would cover flat tires. It turns out that it only covers flat tires that can be repaired, mine had to be replaced. But I did get $50 off the price of the new tire.
- JILL W.
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All Tire Shops in Cleveland, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADVANCE AUTO PARTS

18334 BAGLEY RD
Cleveland, OH

ADVANCE AUTO PARTS

21240 ROCKSIDE RD
Bedford, OH

ADVANCE AUTO PARTS

3300 GREENWICH RD
Barberton, OH

ADVANCE AUTO PARTS

1456 PEARL RD
Brunswick, OH

ADVANCE AUTO PARTS

2249 STATE RD
Cuyahoga Falls, OH

ADVANCE AUTO PARTS

8055 STATE ST
Garrettsville, OH

ADVANCE AUTO PARTS

515 S WATER ST
Kent, OH

ADVANCE AUTO PARTS

443 W MAIN ST
Ravenna, OH

ADVANCE AUTO PARTS

518 SOUTH AVE
Tallmadge, OH

ADVANCE AUTO PARTS

1281 S ARLINGTON ST
Akron, OH

ADVANCE AUTO PARTS

945 CANTON RD
Akron, OH

ADVANCE AUTO PARTS

3200 MANCHESTER RD
Akron, OH

ADVANCE AUTO PARTS

1308 WOOSTER AVE
Akron, OH

ADVANCE AUTO PARTS

2240 W STATE ST
Alliance, OH

ADVANCE AUTO PARTS

224 W STATE ST
Alliance, OH

ADVANCE AUTO PARTS

2055 LOCUST ST S
Canal Fulton, OH

ADVANCE AUTO PARTS

1232 LINCOLN WAY E
Massillon, OH

ADVANCE AUTO PARTS

2314 COLUMBUS RD NE
Canton, OH

ADVANCE AUTO PARTS

2603 CLEVELAND AVE SW
Canton, OH

ADVANCE AUTO PARTS

4566 TUSCARAWAS ST W
Canton, OH

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