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"I had a complicated bankruptcy, but not so complicated that an attorney in this field would have trouble with. My discharge went well, but after that it was insanity." Bottom line was that I felt as though
just didn't want to do the work. Just plain laziness. I put my schedules together and kept on him about the issues post discharge. I ended up having to hire another attorney to fight the trustee, which Mr.
should have done as he was my attorney. He just couldn't be bothered. The whole craziness took about 3 years to resolve and no thank to Mr.
. I have to thank the second attorney for getting me clear and free. I recommend going to someone else.

-Victoria G.

"I received several emails from
showing a $0.00 balance on my account and, four months later, received a letter stating that I owed over $53." After investigating, I learned that
sends out email statements on its credit line (which I didn't want and have never used) via email and I (quite reasonably) believed I owed nothing on my payment account when I received them. I'm unsure whether
's use of confusing email statements is due to incompetence or designed to mislead customers and generate late fees. I also discovered that
had not accessed either my bank or credit card account to obtain payment. I'm partially at fault, but the confusing series of emails (including others I won't get into) detract from what should be an easy-to-use service.

-Joseph M.

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Local Articles in Cleveland

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Banks and credit unions provide many of the same services but are different entities. Below are tips and basic information for working with a financial institution.

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Angie's Answers


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Banking reviews in Cleveland


We checked NFCU web site for mortgage rates and read the detail terms and conditions, so we decided to use them for my son's first mortgage application. Web site did NOT indicate rate based on downpayment. We got pre-approval, rates were provided, knowing that we will be putting 20% down. We got a contract for a condo. We submitted ratified contract to get the loan processed. 1st shock was that the rates on web site are for people with 30% downpayment, so our rate went up; the 2nd shock was that we have to pay 0.75% to 1.5% more points for the loan (in addition to the origination and discount points), depending on the condo questionnaire they need from the condo association! You think with the honor of being a Navy Credit Union, they wouldn't to such tactics to get you to apply for loan. I am going somewhere else! I am very disturbed by such loan practice. I would not advise anyone to apply thru NFCU. I am in the process of using them to sell one of my properties, I am going to cancel it! I don't trust them!
- James Y.

I think they have poor customer service. They told me that I would have to pay a $15.00 fee in order for them to replace my damaged money order. The person I spoke with gave very poor customer service. I will never use
Cleveland Credit Unions Provider Name Locked
again for a money order and I told him that. I also told him that I would tell other people about their poor customer service. I had also explained that I would be reporting them to Angie's List with bad scores for their poor customer service and it did not change a thing. The store I bought it from had called
Cleveland Credit Unions Provider Name Locked
on my behalf to explain the issue in the hopes that they would replace my money order. They explained to the lady that they would be contacting me immediately to assist with the issue and that there would be no issue in giving me another money order. In the end there clearly was an issue.
- Laura L.

I've been with
Cleveland Credit Unions Provider Name Locked
for over ten years and over time I have noticed that they frequently move debits and credits around from moment to moment. They did it again to me for the last time. They posted a debit and credit in such a way so that an overdraft occurred and charged me $35.00. They do this all the time. I'm sick of it and I'm pulling my money out and finding a new bank. They were sued at one point for the same thing but apparently have not changed their business practices.
- Kathleen K.

Recently moving to VA, a colleague at work suggested
Cleveland Credit Unions Provider Name Locked
after asking about banking services in the area. Well, what a mistake that was. After a mix up with ADP payroll with my change of address, and a stop payment on a payroll check by mistake,
Cleveland Credit Unions Provider Name Locked
immediately froze ALL the money in my account(not just the check in question). They explained to me that it is standard policy while they "investigate" what happened. They assured me that it would not take more than 7 days. Well, 2 weeks later, after 2 additional $5000.00+ deposits(which were frozen as well), they were still bouncing my bill pay to creditor's and mortgages. After several attempts to resolve this over the phone and it person, they finally, after a personal visit to the branch manager, lifted the freeze. I have to add that the telephone customer service reps that I spoke with were NOT helpful. They were rude, unprofessional and VERY unsympathetic. I had planned to use them for my business accounts, investment accounts but NO WAY. They get the minimum amount every month to cover my bills since I pay my bills online and that's it!! It was 2 weeks of pure stress and after several emails to the branch manager to recover my fees, no response. I would take your money and go elsewhere. don't trust it with this bank!!!
- Wade B.

They have
Cleveland Credit Unions Provider Name Locked
service, meaning if I have a credit union in Alaska and it’s a part of their system, I can do inter-banking between the state and the credit union, so I could be up on Alaska doing service with my bank down here and that is an awesome service to be in. The people are very friendly, professional, helpful, and accommodating.
- Theresa T.

Inside, it's a very clean facility, modern, up-to-date. Staff is really nice. It's really convenient to my house. They have up-to-date equipment so I don't ever have to go in the bank. They have several offices in town. It's a national system. They're a full service bank where they have investments and insurance and all that kind of stuff. It's convenient.
- Jackie R.

Their rates were good; that is why I went with them. The bad thing is they pulled my credit three times so that hurt my credit score. Everything was going smoothly until when the appraisal came in. It came in like $40,000 less than what it should have been. I ended up giving them comps of houses of my area, showed it to them, and kind of prove to them that the appraisal was wrong. I ended up going with Home State and I got the appraisal that was $20,000 above where it should have been. It was $50,000 to $60,000 swing. What I believe happened is their appraiser was just lazy. That appraiser went by comps like from a year ago, but what he did not realize or was too lazy to look up was that this year, the
Cleveland Credit Unions Provider Name Locked
went crazy. So, houses that might have been selling for three hundred a year ago was selling for like three seventy-five or four hundred this year because the
Cleveland Credit Unions Provider Name Locked
was just totally insane and he did not take that into account. I went through three weeks of hell because of them. They come to find out once I switched over to the other bank then they call me up and told me that they were going to send another appraiser because they believe the other one made a mistake. It was too late.
- Joseph L.

I had a run in with them and they are clueless. I went in to do a transaction that is a little bit more complicated than they are used to and I was told that due to a scheduling error there was no one there to do the transaction. The bank manager was there for 35 years and the manager who wanted to leave left me with two newbies who did not know what to do.
- Terri D.

All Credit Unions in Cleveland, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

American Health Value

671 E Riverpark Ln

Bank of Internet USA

4350 La Jolla Village Dr

Budget Home Movers LLC

448 Champlain St.

Capitial One

PO BOX 26074

Cardinal Community Credit Union

8500 Westport Dr

CareCredit LLC

PO Box 960061



Charter One Bank

8968 Darrow Rd

Chase Bank

4763 Great Northern Blvd
North Olmsted

Chase Bank - Cuyahoga Falls

2647 Bailey Rd
Cuyahoga Falls

Citizens Financial Group

8440 Mayfield Rd

Credit Dr.

115 A East Main St

Credit Repair Resources

26401 Emery Road

Dollar Bank

1500 West River Road North

Dollar Bank

1301 East Ninth Street

Dollar Bank

3115 West 25th Street

Dollar Bank

6563 Brecksville Road

Dollar Bank

5156 Great Northern Plaza South
North Olmsted

Dollar Bank

14569 Pearl Road

Dollar Bank

5219 Pearl Road

Dollar Bank

2200 Warrensville Center Road
University Heights

Dollar Bank

1209 Mentor Ave.

Dollar Bank

7891 Mentor Avenue

Dollar Bank

140 Public Square

Dollar Bank

4140 Fulton Road

Dollar Bank

3483 Hudson Drive

Dollar Bank

1283 SOM Center Road

Dollar Bank

26895 Center Ridge Road

Dollar Bank

34829 Vine Street
East Lake

Dollar Bank

33 South St. Clair Street

Dollar Bank

5201 Wilson Mills Road
Richmond Heights

Dollar Bank

7450 West Ridgewood Drive

Dollar Bank

240 East 228th Street

Dollar Bank

6868 Pearl Road
Middleburg Heights

Dollar Bank

36 East Streetsboro Street

Dollar Bank

5180 Warrensville Center Road
Maple Heights

Dollar Bank

26949 Chagrin Boulevard

Dollar Bank

7500 Chippewa Road

Dollar Bank

1297 Center Road

Dollar Bank

15509 Madison Avenue

Dollar Bank

20680 Center Ridge Road
Rocky River

eComMerchantSolutions (eCMS)

10151 SE Sunnyside Rd


4825 Prairie Rd



Fifth Third Bank

8160 Macedonia Commons Blvd

Fifth Third Bank

12401 Cedar Rd

First Merit Bank - Tallmadge

27 Northwest Ave

FirstMerit Bank - Uniontown

3770 Massillon Rd

Gary Behrend - LiST it SELL it

148 N. Main St.

Guardian National Bank

4400 W 109th St.


230 Cedar Ave


6300 Brookpark Rd

Lake County Educational FCU

1595 Mentor Ave

Nationwide Student Aid

333 N Oakley Ave

Ohio Savings Bank

14033 Cedar Rs


1801 E 9TH ST

Peoples Home Loans

198 US Highway 9 Ste 206

Renaissance Associates - Merchant Services


Royal Flush Plumbing Inc

20827 Lorain Rd

SGP Trucking Inc

1449 crescent dr



State Farm Insurance

259 Shoregate Mall

Third Federal Savings & Loan

35592 Detroit Rd

Third Federal Savings & Loan

3890 Center Rd


9800 Fredreicksburg Rd


PO Box 33490



Zeeke & Associates

1121 Hollister Dr.

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