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"Fantastic--they were able to provide a same-day quote and get started in the same week. Very professional; kept us updated re: progress and kept detailed records for the insurance claim.

-MARC A.

A
"We awoke one morning to find that the creek behind our house overflowed due to a neighbor clogging up a sewer line for the creek. We had water in three rooms of" our daylight basement. After looking on Angie's List, we called 1800WaterDamage and I think was out to our house within the hour. He had his staff in addressing issue within a few hours after that. They immediately removed the wet carpet and padding, which prevented it from soaking the baseboard and damaging the drywall. They installed industrial strength dehumidifiers in all the affected rooms and did moisture readings to determine whether moisture had seeped beyond the carpeting. Once they had determined that the moisture readings were normal and everything had dried out, they removed all the equipment and cleaned up any remaining debris. Thanks to their quick action, they prevented us from experiencing as much damage as we had feared and also prevented us from having any mold problems. We were very thankful to and his team for their prompt and thorough attention to this matter.

-Virginia H.

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Local Articles in Cincinnati

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

smoke damage

Water and Smoke Damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

cleaned carpet

Carpet cleaning can be tricky, especially after a flood. Learn when you can salvage water-logged flooring, and when it's best to get a new carpet.

smoke damage

House fires are a disaster that no one wants to experience. Learn the steps to help limit further damage to your home after a fire and to get through the claims process.

Flooded basement

On this episode of the Chat with the Experts podcast, Brian Granger shares tips for recovering from flood, fire and smoke damage in your home.

corner view of a wall with mold and water damage by air conditioner condensation.

Learn how to protect your home from a costly water heater leak.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Cincinnati

A

Rating
I was very pleased with Icon's service. The entire experience from scheduling with the office, to follow-up with the lab technician who called and explained the results was handled promptly and professionally. I was an out of state concerned parent, Icon eased my fears and provided clear evidence that my daughter's apartment needed further ...More cleaning and air purification. The apartment complex complied and provided the services that Icon recommended.
- michael D.
A

Rating
Went very well, right down to them cleaning our main floor hardwood from any possible dirt/residue from boots or equipment. They cleaned it so well that the main entry foyer of the house was as slippery as an ice rink. If I were to make any suggestion it would be to quit using whatever floor cleaning product that was and switch to one that doesn't ...More leave the floor so slippery.
- Robert P.
A

Rating
It went well from start to finish. Even though this was not an emergency, our initial call was responded to quickly by the owner, . We had never heard of him or his company, but he was recommended by the energy audit contractor. From that point on, kept us well informed, dealt with our insurance company ...More directly (which saved us a lot of hassle) and followed up whenever we had questions. His crews were always prompt, courteous and neat while dealing with a rather messy job. His crew chief for the drying out process and the very difficult cleaning and sealing of the areas effected by the mold was . He could not have been nicer, more polite or more informative about what he was doing every step of the way. He is a real asset to the company. The other benefit of this company was the subcontractors that employed - a roofer who addressed the roof vent issue in rather nasty weather and the insulation company that had to remove and then reinstall new insulation. The only mishap was a misstep by one of 's employees who slipped off a rafter while working in the attic and his foot caused a slight crack in our ceiling drywall. It was obviously an accident, so then agreed to have the drywall repaired at his expense. He contacted a delightful, very competent, drywall man named who took care of the repair in one day. The other thing that we found extremely helpful was the fact that when we went away on vacation about 2/3 of the way through the .process, the work continued. 's company worked through our neighbors to gain access to the house to continue the work and his supervisor stayed on site while the other subcontractors were in the house to make sure everything was done correctly and the house was properly secured both during and after the work was done. Overall, I would recommend this company very highly.
- Richard H.
A

Rating
They took immediate care of everything in the basement; moved furniture out, cleaned up all water and set up fans and dehumidifiers. Everything was cleaned out, stored neatly in a pod in my driveway and the damaged things were thrown away after pictures were taken for my insurance. After things dried, they treated the walls and floor. New carpet ...More was put down by Novals, their construction group, and after my month was finished using the pod, they unloaded all the things and put them exactly where I wanted them. This company is fantastic. and his group were great and took care of everything that had to be done. I was rather overwhelmed when it happened, but all my worries disappeared and I knew I was in good hands. Really professional job!
- Wendy S.
A

Rating
My parents two story home had severe smoke damage due to a log rolling out of the fireplace and burning for several hours. The fire was discovered around midnight on a Saturday. First Call answered my phone call right away and showed up first thing in the morning to assess the damage.
For the following several weeks First Call repaired the damage ...More and cleaned the home. They were polite and hardworking and everyone was willing to stop and answer any questions we had. We were kept updated on the progress frequently and informed when any estimated completion times were changed, or when any additional costs did arise. I truly felt the team went above and beyond, giving us honest opinions and various options each step of the way and I really did feel like they cared about the situation.
The restoration process was slightly different from the norm, as there was not an insurance company involved. First Call made it so much easier for me by giving me a numerous amount of contact info for different companies they recommended I contact for other cleaning tasks, such as clothes and ducts. Also, I do feel like the company tried at every turn to save us money on the bill by offering honest advice on choices that needed to be made.
At such hectic moment I was really glad in the end I got on Angie's List and chose First Call for the job. I'm certain that any other company would not have gone through the same lengths to really make the best of the situation at every turn.
Thanks!!!!
- Allison S.
A

Rating
The service was handled in a timely manner. They worked with our insurance company. Everything was completed to our satisfaction.
- Jennifer B.
B

Rating
was extremely responsive and thorough with his oversight of the project. Crew members were courteous, respectful of property (which is not always the case with rehab properties) and willing to put in additional labor where needed.
- Phil K.
A

Rating
Well, right at bed time, my son came running up the stairs to inform me that there was water everywhere in the basement. When I got there, I saw standing water in the unfinished room where the sewer drain is located, plus water had infiltrated into the finished room and the carpet was sopping wet. There was sewage waste from the drain as well from ...More a sealed flange for a planned 1/2 bathroom that had exploded from the pressure. It was horrible, especially at that time of the night. I knew that we shouldn't let the water and waste stand overnight due to the high risk of contamination and bacteria so I went on Angie's list to for a water restoration company. After reading reviews of a few companies, I decided to go with two. The first one didn't answer so I called 1-800-waterdamage and got a live person right away. I forget her name but she was very nice which is so helpful when you're already upset about the mess. She had someone come out that night, she informed us of the two gentlemen names so we knew who to expect at the door. The guys were very nice when they arrived and immediately assessed the situation and got to work. They cleaned the majority of the mess such as removing the remaining water and cleaning up all of the sewage. They disinfected the entire area. They also cut out and removed the affected carpeted area. They left a dehumidifer and fans for overnight. It was clean enough for the plumber to do his repairs the next day. After the plumber left the next morning, the crew came back and finished up removing the rest of the carpet so it was neatly trimmed. They also removed the baseboards, the door trims and cut out the affected portions of the drywall. Then they set up more fans. It was super noisy with all of the machines running but it was to dry out the area and pull out the moisture in the air so that mold would not set in the affected areas. The fans and dehumidifer were left in place the entire weekend. They came back Monday to check and removed all of the equipment. The owner also called to check in on the service, if we had questions and if we were happy with the workers. I was very happy that I was to reach someone so late in the evening, that someone could come right away, and that they were professional and answered our questions. They helped us to feel better about the disaster. I would highly recommend the company for the quality of their service. The cost was high, but I never used a restoration company before so I really can't speak to the pricing, but to be honest, it was worth every single penny to have pros take care of cleaning up standing water and sewage as well as removing all damaged materials, disinfecting the areas and leaving the basement looking better than it was. This was important to me because I knew that there could be mold and contamination if it wasn't cleaned up the right way and there was no way that my husband and I could do the job. So thank you!!!!

- LORI M.

Water And Fire Damage Services in Cincinnati

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Step Above Flooring & Installation Inc

9634 Inter Ocean Dr
Cincinnati

A-1 Carpet & Air Duct Cleaning

5010 Princeton Road
Hamilton

AAA EMERGENCY SERVICES, INC.

11279 Lebanon Rd
Cincinnati

Able Services

1219 Traditions Turn
Batavia

Absolute Best Carpet Care Inc

1956 Vanda Ave
Hamilton

Advanced Carpet Technologies

6071 Branch Hill Guinea Pike
Milford

Advanced Concepts Inc

10311 Slough Rd
Canal Winchester

Advanced Tech Emergency Services

4564 Fehr Rd
Cincinnati

Aesthetic Improvements

6435 Beechwood Terrace
Cincinnati

Affiliated Contracting Consultants, Inc

8900 Eagleview Dr
West Chester

All Around Joe LLC

5946 Woodspoint Dr
Milford

ALL DRY CLEANING & RESTORATION

6759 Lakota Ln
Middletown

American Fire & Water Restoration

8979 Cincinnati Columbus Road
West Chester

APEX FLOOR & FURNITURE CARE

3278 ORANGEBURG CT
Cincinnati

APEX RESTORATION

PO Box 80850

Apke Carpet Care

3104 Spring Grove Ave
Cincinnati

Approved Environmental Technologies

415 W Court St ste E
Cincinnati

AquaProof Inc

12097 Mosteller Rd
Cincinnati

Arnolds Home Improvement

1770 Tremainsville Rd
Toledo

Artisan Restoration Co

11125B Yankee St
Dayton

Atlas Contracting Services

1833 s.r. 125
Amelia

B. Fair Painting

3528 Betsy Ross Drive
Hamilton

BCS Restoration

980 Holman Dr.
Monroe

Benchmark Roofing

668 Radio Dr
Lewis Center

Biehl Brothers Contracting

5647 Cheviot Rd
Cincinnati

BROCK RESTORATION

5906 Ohio 128
Cleves

Bryant Hartke Construction

2115 Schappelle Ln
Cincinnati

C & S Property Management

3757 Mack Ave
Cincinnati

Calloway Cleaning & Restoration

11316 Tamarco Dr
Cincinnati

Camery Property Services

1007 Shayler Rd
Cincinnati

Carpentry With A Smile

8517 Wicklow Ave
Cincinnati

Carpet Depot

10606 Loveland-Madeira Rd
Loveland

Carpetland Carpet One Tri-County

10101 Springfield Pike
Cincinnati

Casualty Restoration Services

10935 Reed Hartman Hwy Ste D
Blue Ash

CC Services Group

245 Chapel Rd
Amelia

CDS Flood Team

10606 Loveland Madeira Rd
Loveland

Certified Disaster Services

10606 Loveland-Madeira Rd.
Loveland

CERTIFIED RESTORATION DRYCLEAN

247 NORTHLAND BLVD
Cincinnati

CINCINNATI DRYWALL INC

659 WILMER AVE
Cincinnati

Cincy Home Makeover

4814 Forest Meadows Ct.
Cincinnati

CincyDry Restoration LLC

7761 Bridgetown Rd
Cincinnati

Clarke Contractors Inc

4475 Muhlhauser Rd
West Chester

Classy Craftsmen

1445 Colonial Dr
Cincinnati

COIT SERVICES

10280 Chester Rd
Cincinnati

Colonial Furniture Stripping

6500 Glenway Avenue
Cincinnati

Complete Ground Solutions LLC

2757 8 Mile Rd
Cincinnati

Complete Home Restorations

1667 First Ave
Cincinnati

Cozzens Home Improvements

5197 Pinecrest Rd.
Morrow

Crawlspace Doctor

10231 E. SR 156

D & V Remodeling

166 Conroy Lane

Dadstasks Painting and Remodeling LLC

3299 Sharpsville Road
Lynchburg

Dale Palmer's Perfection Restoration

6222 Ridge Avenue
Cincinnati

Damage Control Inc.

1018 Delta Ave
Cincinnati

Dash Home Improvement

24937 Pleasant Trail
Cleveland

Daves Floor Care

10663 Loveland Madeira Rd
Loveland

Denton Quality Painting

1346 Lamar Dr.
Cincinnati

Disaster Master Restoration

10133 Fincastle Winchester Rd
Winchester

Doctor Steam Carpet Cleaning

9280 Miamisburg Springboro Rd
Miamisburg

Doug Snyder Painting llc

5991 Meijer Dr
Milford

DRG Remodeling

4442 Foxchaser
Cincinnati

DRT LLC / DWB Improvements

75811 Early Rd
Kimbolton

Dry Effect

1045 Hopkins Street
Cincinnati

Empire Home Solutions

5514 Carthage Ave
Cincinnati

Everdry Waterproofing of Cincinnati

9814 Harwood Ct
Fairfield

Flood Restoration Services

5169 Wooster Rd
Cincinnati

Flow Rite Plumbing

653 Arlington Ave
Cincinnati

FRED'S CONSTRUCTION CO

5570 MONTGOMERY RD
Cincinnati

Fritz Decorating

479 Clubhouse Dr
Mason

Gambrel Construction

P.O. Box 1174
Lebanon

George Thomas Contractor, Inc.

5197 Trabue Rd
Columbus

Godsey Construction

604 Elwood St.

Great Oak Construction Inc

931 State Rte 28
Milford

Greater Dayton Construction Group

4197 Research Blvd
Dayton

H2O-Pro Water Restoration Inc

4713 Industry Dr
Fairfield

HARTKE RESTORATION & REMODELING

3833 APPLEGATE AVE
Cincinnati

HATFIELD CARPET CARE

6074 BENKEN LN
Cincinnati

Hollon Construction & Roofing Co Inc

10640 Hamilton Ave
Cincinnati

Home Again Restoration

430 Mill St
Cincinnati

Home Pro Solutions

7211 Bridges Rd
Cincinnati

Home Remedy

71 Choctaw Circle
Franklin

Home Solutions Handyman

110 Olympic Dr
Milford

Home Value Restoration

8515 Zionsville Road

Hometown P & R

426 2nd Street
Hamilton

Ice Blasters USA

4820 Interstate Dr
Cincinnati

Ideal Home Construction

8072 Mt Holly Rd
Waynesville

Imperial Painting Services

7730 Crystal Lake Ln
Maineville

Intercept Restoration

9624 Cincinnati Columbus rd.
West Chester

J & M Custom Construction Inc

132 New Burlington Rd
Wilmington

Jerry Hof & Co. Inc

1925 Sherman Avenue
Cincinnati

JIM THE PLUMBER LLC

6168 FAIRWAY DR
Cincinnati

Joseph Home Improvement

7070 Scarlet Oak Ct
Mason

JR Home Improvements

2546 Losantiville Ave.
Cincinnati

K Brown Construction

9993 Union Cemetery Rd
Loveland

KBC Services

9993 union cemetery rd

Kemphaus Plumbing

10035 Prechtel Rd
Cincinnati

Kleen King LLC

980 Settlemyre Rd
Oregonia

Lane Contractors LLC

23292 Maplewood Ct

M&K Remodeling, LLC

5415 Laconia Ave
Cincinnati

M&M Construction

6028 St Rt 727
Goshen

Mark Rumpke Restoration

10090 E. Kemper Rd

Master Clean Inc

6185 Huntley Rd
Columbus

Matrka Renovation and Painting, LLC

3043 Wayne Road
Wilmington

Max Construction Group, LLC

2160 Kindel Ave.
Cincinnati

McCoy & Sons Painting & Wallpapering

4458 Mt Carmel Tobasco Rd.
Cincinnati

McIntosh's Pro Clean

8282 south butter st
Germantown

MEK Construction

PO Box 53686
Cincinnati

Metal Men Roofing&SheetMetal

Urwiler Ave
Cincinnati

Midwest Property Pros

6230 Centre Park Dr Ste A
West Chester

Mills Drywall Inc

6441 Windy Ct
West Chester

MINK CONSTRUCTION COMPANY

8044 MONTGOMERY RD
Cincinnati

Mis Handyman

Cincinnati

Mold & Remediation Services

8730 Cincinnati Dayton Road
West Chester

MOTHER'S OTHER LITTLE HELPER

3371 HANNA AVE
Cincinnati

MPC Construction LLC

8216 Princeton Glendale Rd
West Chester

Mr. Handyman of Greater Cincinnati/NKY

11005 Reading Rd
Cincinnati

Mullins Complete Carpet Care

6630 Loveland Miamiville Rd.
Loveland

My Home Pro/CertiPro

736 Silverhedge Dr
Cincinnati

National Property Loss Co.

P. O. Box 313
Maineville

Novals Construction Group

4862 Business Center Way
Cincinnati

Novel Whole Home Services

774 Sutton Road
Cincinnati

OLD WORLD PLASTERING

5305 E COUNTY ROAD 200 N

Olive Tree Custom Building

904 Leslie Ct
Mason

OneStop Home Improvement LLC

3935 Farrell Dr.
Cincinnati

Paramount Restoration

514 B Ash Street

Partnership Property Services

11005 St Rte 128
Hamilton

Paul Davis Restoration OH

325 Commercial Dr
Fairfield

Penklor Property Management LLC

11237 Cornell Park Dr
Cincinnati

perfection home inprovement

1123 s. timber creek dr.
Milford

Perry Wall LLC

6430 Socialville-Foster Rd
Mason

Pete the Plumber

1610 Carrol Ct
Lebanon

Potter House Group Inc

2012 Longbrach Rd

Premier Cleaning and Restoration

6700B Clough Pike
Cincinnati

Premier Painting and Renovations

PO Box 53323
Cincinnati

Pro Care Carpet Cleaning

2237 Highland St
Middletown

Pro Kleen Carpet Cleaning

7408 Dawson Rd
Cincinnati

PROFESSIONAL PROPERTIES

3772 OLD STATE ROUTE 17

PuroClean

2029 Edgefield Rd
Moraine

PuroClean Disaster Services

10988 Deerfield Rd
Cincinnati

R & R RESTORATION

4099 WESTWOOD NORTHERN BLVD
Cincinnati

Ray St Clair Roofing

3810 Port Union Rd
Fairfield

Remarkable Construction

1733 Laredo Drive
Hamilton

remodeling by the hour

1807 Scott Blvd

RESTORAID DISASTER RESTORATION

10280 CHESTER RD
Cincinnati

Restoration Resources LLC

2575 Belvo Rd
Miamisburg

Revolution Remodeling

3189 Princeton Rd
Hamilton

RGV Contracting LLC

8144 South State Rte 48
Maineville

Riverside Restoration Inc

1312 S Fort Thomas Ave

Roof Pro Services

1240 Nottingham Rd
Amelia

Roth Contracting Services

1627 Brook Ridge Cir

Roto-Rooter Plumbing & Drain Services

2125 Montana Ave
Cincinnati

Royal Construction

1807 scott blvd #2

S & E SMITH'S REMODELING

8025 Beech ave
Cincinnati

Schmidt Building & Remodeling

7366 Barret Rd.
West Chester

SCOTT KISSEL

9799 WILDBROOK LN
Cincinnati

Scott Services Inc

40 KY HWY 3149

ServiceMaster Advanced Cleaning

8600 Harrison Pike
Cleves

ServiceMASTER by Adams

940 Helen Ruth Drive

ServiceMaster Restoration by Wade

142 Edison Drive
Middletown

SERVPRO

7764 SHADYWOODS CT
Cincinnati

Servpro of Cheviot & Cleves

PO Box 58285
Cincinnati

SERVPRO OF EAST CENTRAL CINCINNATI

1850 SUMMIT RD
Cincinnati

Servpro of North West Cincinnati

2115 Schappelle Lane
Cincinnati

SERVPRO OF WHITE OAK CROSBY AND COLERAIN

4722F INTERSTATE DR
Cincinnati

SIEMER CARPET CARE

3852 EBENEZER RD
Cincinnati

Sohan & Sons Waterproofing Co

8543 Deer Path
West Chester

Staley Transformations

1620 Oregonia Rd
Lebanon

Stanley Steemer International Inc

9830 Windisch Rd
West Chester

Steamex-Eastern Custom Carpet Care

11369 Williamson Road
Cincinnati

Sterling Exteriors

465 Strafer Street
Cincinnati

Storm Shield

6436 Glenway Ave
Cincinnati

SURE CLEAN CARPET CLEANING

1375 St. Rt 131 suite D8
Milford

T&R HANDYMAN / CONSTRUCTION SVC

801 edgecomb dr
Milford

TD Restoration

1102 Parkside Lane
Mason

TDZ CONSTRUCTION

44 Wolfer Dr
Amelia

Teasdale Fenton Carpet Cleaning & Restoration

12145 Centron Place
Cincinnati

The Basement Doctor

7825 Red Sky Dr
Cincinnati

The Basement Doctor

7369 E Livingston Ave
Reynoldsburg

The Basement Guys

1633 Thornwood Dr
Heath

thecincihandyman.com

PO Box 498245
Cincinnati

Tip Top Carpet Cleaning

916 Hempstead Dr
Cincinnati

Town & Country Drywall & Painting

6323 Shaker Rd
Franklin

Tri-State Restoration Services

4278 Hillside Ave
Cincinnati

Tri-Weh

10235 Spartan Dr
Cincinnati

United Structural Systems Ltd Inc

723 Chenault Bridge Road

Valley Termite & Pest Control LLC

8504 Reading Rd
Cincinnati

Virtus Group - National Team

8765 Stockyard Drive

VRCustoms

4125 Easton Ln.

W. M. Harrison Enterprise LLC

100 E McKinley St
South Lebanon

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester

Watson Carpentry

5015 McKay Rd
Batavia

Widmer's Cleaners - Carpet Cleaners

2950 Robertson Ave
Cincinnati

Zimax Inc.

1193 State Route 131
Milford

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