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A
"They took immediate care of everything in the basement; moved furniture out, cleaned up all water and set up fans and dehumidifiers. Everything was cleaned out," stored neatly in a pod in my driveway and the damaged things were thrown away after pictures were taken for my insurance. After things dried, they treated the walls and floor. New carpet was put down by Novals, their construction group, and after my month was finished using the pod, they unloaded all the things and put them exactly where I wanted them. This company is fantastic.
and his group were great and took care of everything that had to be done. I was rather overwhelmed when it happened, but all my worries disappeared and I knew I was in good hands. Really professional job!

-Wendy S.

A
"My parents two story home had severe smoke damage due to a log rolling out of the fireplace and burning for several hours. The fire was discovered around midnight" on a Saturday. First Call answered my phone call right away and showed up first thing in the morning to assess the damage. For the following several weeks First Call repaired the damage and cleaned the home. They were polite and hardworking and everyone was willing to stop and answer any questions we had. We were kept updated on the progress frequently and informed when any estimated completion times were changed, or when any additional costs did arise. I truly felt the team went above and beyond, giving us honest opinions and various options each step of the way and I really did feel like they cared about the situation. The restoration process was slightly different from the norm, as there was not an insurance company involved. First Call made it so much easier for me by giving me a numerous amount of contact info for different companies they recommended I contact for other cleaning tasks, such as clothes and ducts. Also, I do feel like the company tried at every turn to save us money on the bill by offering honest advice on choices that needed to be made. At such hectic moment I was really glad in the end I got on Angie's List and chose First Call for the job. I'm certain that any other company would not have gone through the same lengths to really make the best of the situation at every turn. Thanks!!!!

-Allison S.

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Local Articles in Cincinnati

7 tips to prevent basement flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Fire damaged home
Water & Smoke Damage, Insurance Agencies

Will homeowners insurance cover water damage? Can insurance pick the contractor? Do you pay the deductible upfront? What you need to know before a disaster.

It's important to routinely check your water heater for any leaks or condensation, which an result in mold and damage to your home, says Belk. (Photo courtesy of Gold Coast Flood Restorations)
Water & Smoke Damage

The possibility of damaging water heater leaks rarely crosses most homeowner's minds. Learn how to protect your home from a costly water heater disaster.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Cincinnati

A

Rating
The service was handled in a timely manner. They worked with our insurance company. Everything was completed to our satisfaction.
- Jennifer B.
B

Rating
Cincinnati Water And Fire Damage Services Provider Name Locked
was extremely responsive and thorough with his oversight of the project. Crew members were courteous, respectful of property (which is not always the case with rehab properties) and willing to put in additional labor where needed.
- Phil K.
A

Rating
Well, right at bed time, my son came running up the stairs to inform me that there was water everywhere in the basement. When I got there, I saw standing water in the unfinished room where the sewer drain is located, plus water had infiltrated into the finished room and the carpet was sopping wet. There was sewage waste from the drain as well from a sealed flange for a planned 1/2 bathroom that had exploded from the pressure. It was horrible, especially at that time of the night. I knew that we shouldn't let the water and waste stand overnight due to the high risk of contamination and bacteria so I went on Angie's list to
Cincinnati Water And Fire Damage Services Provider Name Locked
for a water restoration company. After reading reviews of a few companies, I decided to go with two. The first one didn't answer so I called 1-800-waterdamage and got a live person right away. I forget her name but she was very nice which is so helpful when you're already upset about the mess. She had someone come out that night, she informed us of the two gentlemen names so we knew who to expect at the door. The guys were very nice when they arrived and immediately assessed the situation and got to work. They cleaned the majority of the mess such as removing the remaining water and cleaning up all of the sewage. They disinfected the entire area. They also cut out and removed the affected carpeted area. They left a dehumidifer and fans for overnight. It was clean enough for the plumber to do his repairs the next day. After the plumber left the next morning, the crew came back and finished up removing the rest of the carpet so it was neatly trimmed. They also removed the baseboards, the door trims and cut out the affected portions of the drywall. Then they set up more fans. It was super noisy with all of the machines running but it was to dry out the area and pull out the moisture in the air so that mold would not set in the affected areas. The fans and dehumidifer were left in place the entire weekend. They came back Monday to check and removed all of the equipment. The owner also called to check in on the service, if we had questions and if we were happy with the workers. I was very happy that I was to reach someone so late in the evening, that someone could come right away, and that they were professional and answered our questions. They helped us to feel better about the disaster. I would highly recommend the company for the quality of their service. The cost was high, but I never used a restoration company before so I really can't speak to the pricing, but to be honest, it was worth every single penny to have pros take care of cleaning up standing water and sewage as well as removing all damaged materials, disinfecting the areas and leaving the basement looking better than it was. This was important to me because I knew that there could be mold and contamination if it wasn't cleaned up the right way and there was no way that my husband and I could do the job. So thank you!!!!

- LORI M.
A

Rating
Cincinnati Water And Fire Damage Services Provider Name Locked
was very professional and knowledgeable. He closely examined our problem and determined that the leak was actually coming from a pump attached to our newly-installed (2 mos. ago) furnace rather than from the foundation and suggested we contact the company from whom we purchased it. He also indicated that, while there is some evidence of moisture being in some of the cement blocks in the wall of our foundation in this area that may require waterproofing in the future, the problem isn't to the point that it i necessary immediately. This was appreciated, especially after we just put out $10,000 for the new furnace and air conditioning unit!
We will definitely call them down the line when we are in the
Cincinnati Water And Fire Damage Services Provider Name Locked
to do repairs.

- Patricia D.
A

Rating
It took them about 14 hours. They came in and there was no
Cincinnati Water And Fire Damage Services Provider Name Locked
around. Her lower level is her family room, so they cleared it out totally. They brought big dryers too. The price was spot on and the insurance company paid for that. I wished I could give them an A+.
- Liz K.
B

Rating
There was confusion with my insurance company. First they sent
Cincinnati Water And Fire Damage Services Provider Name Locked
and then realized he was not an authorized provider for their company and referred me to someone else.
Cincinnati Water And Fire Damage Services Provider Name Locked
and the new provider had different opinions about how much work needed to be done. I went with the provider my insurance company recommended, as others who looked at the job also felt the extensive repair that
Cincinnati Water And Fire Damage Services Provider Name Locked
was going to do was not needed, plus my insurance company would honor a 5 year warrenty if I used the company they recommended.
Cincinnati Water And Fire Damage Services Provider Name Locked
was pretty aggressive and offered to match both their price and their warrenty, but by then I felt like there was more tension between
Cincinnati Water And Fire Damage Services Provider Name Locked
and my insurance adjuster than I wanted to deal with.
- leigh G.
A

Rating
It went Great ! We had a flood stated by a hose coming off some device under the sink in our kitchen. We were out running errands for only an hour. Coming home we were met with 2 1/2 inches of water in the kitchen. We called our handyman who came over with his shop vac. I called our insurance and our adjuster recommended
Cincinnati Water And Fire Damage Services Provider Name Locked
. Our plumber came the next morning and fixed the problem and
Cincinnati Water And Fire Damage Services Provider Name Locked
that afternoon.
Cincinnati Water And Fire Damage Services Provider Name Locked
of Cincinnati told us that they would do everything. They estimated the time they would need for everything to dry from 3 days to 3 weeks. Water had seeped through to the 2 rooms below and required the wall to be cut out.
Cincinnati Water And Fire Damage Services Provider Name Locked
could not have been better. They came to our house everyday to check how the drying was coming along.
- Val S.
C

Rating
I actually did not end up actually using the provider. I contacted to assess some wood floor water damage from a small leak from the dishwasher. They showed up promptly to provide the estimate. The entire estimate process felt a little "oversell" and pushy which I do not respond well to. Compared with other estimates the remediation suggested was more extensive.
Estimate - good price - was given based on being a "good Angie's list customer who will provide a good review". They left.
In about 15 minutes they were back (on directions from their boss) to get measurements and take pictures. They stayed another 30
ahead and do it now. Honestly I was a bit "creeped out".
The work they would have done may have been excellent - but they lost the sale with overpressure.
- Kay P.

Water And Fire Damage Services in Cincinnati

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-Water Damage

4862 Business Center Way
Cincinnati

A & D DEMOLITION

Maineville

A E Fickert

2908 Springboro Rd W
Dayton

A-1 Carpet & Air Duct Cleaning

5010 Princeton Road
Hamilton

A-1 Restoration

3189 Princeton Road
Hamilton

A-Flood Control

PO Box 339

A-One Restoration

5010 Princeton Road
Hamilton

AAA EMERGENCY SERVICES, INC.

11279 Lebanon Rd
Cincinnati

Able Services

1219 Traditions Turn
Batavia

Absolute Best Carpet Care Inc

1956 Vanda Ave
Hamilton

Acculevel Inc

9495 N Waldron Rd

Advanced Carpet Technologies

6071 Branch Hill Guinea Pike
Milford

Advanced Tech Emergency Services

4564 Fehr Rd
Cincinnati

Affiliated Contracting Consultants, Inc

8900 Eagleview Dr
West Chester

Affordable Restoration, LLC

3065 W Pekin Rd
Springboro

All Around Joe LLC

5946 Woodspoint Dr
Milford

All Drains

7132 Michael Road
Middletown

ALL DRY CLEANING RESTORATION

6759 Lakota Ln
Middletown

Allstate Exteriors LLC

106 S Main St
London

American Basement Solutions

1988 Old State Road 44

American Fire & Water Restoration

8979 Cincinnati Columbus Road
West Chester

APEX FLOOR & FURNITURE CARE

3278 ORANGEBURG CT
Cincinnati

APEX RESTORATION

PO Box 80850

Apke Carpet Care

3104 Spring Grove Ave
Cincinnati

AquaProof Inc

12097 Mosteller Rd
Cincinnati

Arnolds Home Improvement

1770 Tremainsville Rd
Toledo

Artisan Restoration Co

11125B Yankee St
Dayton

Atlas Contracting Services

1833 s.r. 125
Amelia

Avery Gallery, Inc.

390 Roswell St.

B. Fair Painting

3528 Betsy Ross Drive
Hamilton

BCS Restoration

980 Holman Dr.
Monroe

Benjamin Vocke Construction

2225 Bunker Hill Woods Rd
Oxford

Biehl Brothers Contracting

5647 Cheviot Rd
Cincinnati

BROCK RESTORATION

5906 Ohio 128
Cleves

Bryant Hartke Construction

2115 Schappelle Ln
Cincinnati

C & S Property Management

3757 Mack Ave
Cincinnati

Calloway Cleaning & Restoration

11316 Tamarco Dr
Cincinnati

Carpentry With A Smile

8517 Wicklow Ave
Cincinnati

Carpet Depot

10606 Loveland-Madeira Rd
Loveland

Carpetland Carpet One Tri-County

10101 Springfield Pike
Cincinnati

CC Services Group

245 Chapel Rd
Amelia

CDA PROPERTIES

P.O. Box 415
Seven Mile

CDS Flood Team

10606 Loveland Madeira Rd
Loveland

CDS Midwest Labor Solutions

117 W Jefferson St

Certified Disaster Services

10606 Loveland-Madeira Rd.
Loveland

CERTIFIED RESTORATION DRYCLEAN

247 NORTHLAND BLVD
Cincinnati

CINCINNATI DRYWALL INC

659 WILMER AVE
Cincinnati

Cincy Home Makeover

4814 Forest Meadows Ct.
Cincinnati

Clarke Contractors Inc

4475 Muhlhauser Rd
West Chester

Classy Craftsmen

1445 Colonial Dr
Cincinnati

COIT SERVICES

10280 Chester Rd
Cincinnati

D & V Remodeling

166 Conroy Lane

Dadstasks Painting and Remodeling LLC

3299 Sharpsville Road
Lynchburg

Dale Palmer's Perfection Restoration

6222 Ridge Avenue
Cincinnati

Damage Control Inc.

1018 Delta Ave
Cincinnati

Dash Home Improvement

24937 Pleasant Trail
Cleveland

Daves Floor Care

10663 Loveland Madeira Rd
Loveland

Denton Quality Painting

1346 Lamar Dr.
Cincinnati

Disaster Services of Environmental Specialists

8325 Princeton Road
Liberty Twp

Doctor Steam Carpet Cleaning

9280 Miamisburg Springboro Rd
Miamisburg

Doug Snyder Painting llc

646 Caldwell Dr
Maineville

Dragan Restoratio

2704 chapel rd

DRG Remodeling

4442 Foxchaser
Cincinnati

DRT LLC / DWB Improvements

75811 Early Rd
Kimbolton

DryPatrol

711 Business Pkwy
Carlisle

DryPro

587 Grandin Road
Maineville

Empire Home Solutions

5514 Carthage Ave
Cincinnati

Everdry Waterproofing of Cincinnati

9814 Harwood Ct
Fairfield

Flood Restoration Services

5169 Wooster Rd
Cincinnati

Flow Rite Plumbing

653 Arlington Ave
Cincinnati

FRED'S CONSTRUCTION CO

5570 MONTGOMERY RD
Cincinnati

Fritz Decorating

479 Clubhouse Dr
Mason

George Thomas Contractor, Inc.

5197 Trabue Rd
Columbus

GH Brothers Properties LLC

3944 North Bend Rd

Great Oak Construction Inc

931 State Rte 28
Milford

Greater Dayton Construction Group

4197 Research Blvd
Dayton

Green Clean

1010 S A St

Griffin Contracting LLC

315 East 15th Street

H2O-Pro Water Restoration Inc

4713 Industry Dr
Fairfield

Handyman Guys, Inc.

2580 Billingsley Rd
Columbus

HARTKE RESTORATION & REMODELING

3833 APPLEGATE AVE
Cincinnati

HATFIELD CARPET CARE

6074 BENKEN LN
Cincinnati

Hays & Sons

800 E Thompson Rd

Hof And Co

1925 Sherman Ave
Cincinnati

Hollon Construction & Roofing Co Inc

10640 Hamilton Ave
Cincinnati

Home Again Restoration

430 Mill St
Cincinnati

Home Pro Solutions

7211 Bridges Rd
Cincinnati

Home Solutions Handyman

110 Olympic Dr
Milford

Home Value Restoration

8888 Keystone Crossing

Hometown P & R

426 2nd Street
Hamilton

Howard Home Restoration LLC

1782 Oakland hills Ct
Delaware

Ice Blasters USA

4820 Interstate Dr
Cincinnati

Icon Property Rescue & Restoration

24 Whitney Drive
Milford

Imperial Painting Services

7730 Crystal Lake Ln
Maineville

Intercept Restoration

9624 Cincinnati Columbus rd.
West Chester

J & M Custom Construction Inc

132 New Burlington Rd
Wilmington

JR Home Improvements

2546 Losantiville Ave.
Cincinnati

K Brown Construction

9993 Union Cemetery Rd
Loveland

KBC Services

9993 union cemetery rd

Kemphaus Plumbing

10035 Prechtel Rd
Cincinnati

Kleen King LLC

980 Settlemyre Rd
Oregonia

Lane Contractors LLC

23292 Maplewood Ct

M&M Construction

6028 St Rt 727
Goshen

Master Clean Inc

6185 Huntley Rd
Columbus

Master Craft Carpet Cleaning

1855 Bellbrook Ave
Xenia

Matrka Renovation and Painting, LLC

3043 Wayne Road
Wilmington

McCoy & Sons Painting & Wallpapering

4458 Mt Carmel Tobasco Rd.
Cincinnati

Mcintosh Home Improvement

835 Willow avenue

McIntosh's Pro Clean

8282 south butter st
Germantown

Millennium Properties & Construction

6570 cincinnati-dayton rd.
Middletown

Mills Drywall Inc

6441 Windy Ct
West Chester

MINK CONSTRUCTION COMPANY

8044 MONTGOMERY RD
Cincinnati

Mis Handyman

Cincinnati

MOTHER'S OTHER LITTLE HELPER

3371 HANNA AVE
Cincinnati

MPC Construction LLC

8216 Princeton Glendale Rd
West Chester

Mr. Handyman of Greater Cincinnati & NKY

11005 Reading Rd
Cincinnati

Mullins Complete Carpet Care

6630 Loveland Miamiville Rd.
Loveland

National Property Loss Co.

P. O. Box 313
Maineville

Novel Whole Home Services

774 Sutton Road
Cincinnati

Olive Tree Custom Building

904 Leslie Ct
Mason

Orth Electric

105 Eagle Ridge Dr
Carlisle

Paramount Restoration

1589 Production Dr.

Partnership Property Services

2763 Bell Rd
Hamilton

PATRIOT RESTORATION

4713 INDUSTRY DR
Fairfield

Paul Davis Restoration OH

325 Commercial Dr
Fairfield

Pembaur Inc

PO Box 39
Maineville

Penklor Property Management LLC

11237 Cornell Park Dr
Cincinnati

perfection home inprovement

1123 s. timber creek dr.
Milford

Perry Wall LLC

6430 Socialville-Foster Rd
Mason

Pete the Plumber

1610 Carrol Ct
Lebanon

Potter House Group Inc

2012 Longbrach Rd

Precision-dri, llc

3165 Hamilton-Mason Rd
Hamilton

Premier Cleaning and Restoration

6700B Clough Pike
Cincinnati

Pro Care Carpet Cleaning

2237 Highland St
Middletown

Pro Kleen Carpet Cleaning

7408 Dawson Rd
Cincinnati

PRO MASTER CARPET CARE

6716 WOOD ST
Goshen

PROFESSIONAL PROPERTIES

3772 OLD STATE ROUTE 17

Progressive Carpet Cleaning

150 Woods Rd
Springboro

PuroClean

2029 Edgefield Rd
Moraine

PuroClean Disaster Services

10988 Deerfield Rd
Cincinnati

R & R RESTORATION

4099 WESTWOOD NORTHERN BLVD
Cincinnati

Rainbow International of Butler and Warren County

8300 Princeton-Glendale Rd
West Chester

Ram Restoration - Eighth Enterprise

11125 Yankee Street
Dayton

Ray St Clair Roofing

3810 Port Union Rd
Fairfield

Remarkable Construction

1733 Laredo Drive
Hamilton

remodeling by the hour

1807 Scott Blvd

RestoraDry

5003 Lefferson Rd
Middletown

RESTORAID DISASTER RESTORATION

10280 CHESTER RD
Cincinnati

Restoration Resources LLC

2575 Belvo Rd
Miamisburg

Revolution Remodeling

3189 Princeton Rd
Hamilton

RGV Contracting

8144 S State Rte 48
Maineville

RGV Contracting LLC

8144 South State Rte 48
Maineville

Riverside Restoration Inc

1312 S Fort Thomas Ave

RLG Development LLC

2804 Sandhurst Dr
Lewis Center

Rolyn Companies, Inc.

5706 Frederick Ave

Roof Pro Services

1240 Nottingham Rd
Amelia

Roto-Rooter Plumbing & Drain Services

2125 Montana Ave
Cincinnati

Royal Construction

1807 scott blvd #2

Schmidt Building & Remodeling

7366 Barret Rd.
West Chester

SCOTT KISSEL

9799 WILDBROOK LN
Cincinnati

Scott Services Inc

40 KY HWY 3149

Sebastian Construction

16514 Highway 10 N

ServiceMaster Advanced Cleaning

11320 Rockfield Ct
Cincinnati

ServiceMASTER by Adams

940 Helen Ruth Drive

ServiceMaster of Hamilton

739 Coleman Dr
Hamilton

ServiceMaster Restoration by Wade

142 Edison Drive
Middletown

SERVPRO

7764 SHADYWOODS CT
Cincinnati

SERVPRO

PO Box 75122

SERVPRO OF EAST CENTRAL CINCINNATI

1850 SUMMIT RD
Cincinnati

Servpro of North West Cincinnati

2115 Schappelle Lane
Cincinnati

SERVPRO OF WHITE OAK CROSBY AND COLERAIN

4722F INTERSTATE DR
Cincinnati

SIEMER CARPET CARE

3852 EBENEZER RD
Cincinnati

Sohan & Sons Waterproofing Co

8543 Deer Path
West Chester

SPECTRUM SERVICE LLC

210 N West St
Hillsboro

Staley Transformations

1620 Oregonia Rd
Lebanon

Stanley Steemer International Inc

9830 Windisch Rd
West Chester

STEAM MASTERS CARPET CLEANING INC

9254 Minuteman Way
West Chester

Steamex-Eastern Custom Carpet Care

11369 Williamson Road
Cincinnati

Sterling Exteriors

465 Strafer St
Cincinnati

SURE CLEAN CARPET CLEANING

1375 St. Rt 131 suite D8
Milford

T&R HANDYMAN / CONSTRUCTION SVC

801 edgecomb dr
Milford

TC Flooring

16 W Main St
Amelia

TD Restoration

1102 Parkside Lane
Mason

TDZ CONSTRUCTION

44 Wolfer Dr
Amelia

Teasdale Fenton Carpet Cleaning & Restoration

12145 Centron Place
Cincinnati

The Basement Doctor

7369 E Livingston Ave
Reynoldsburg

The Basement Doctor

1504 B Magnolia Dr
Cincinnati

The Basement Guys

1633 Thornwood Dr
Heath

The Eco Plumbers Inc

4691 Northwest Pkwy
Hilliard

The Roofing Guys

10119 Fairfield Farms Dr.
Canal Winchester

The Waterworks

550 Schrock Rd
Columbus

thecincihandyman.com

PO Box 498245
Cincinnati

Thompson Home Improvement

7 S High Street
Martinsville

Town & Country Drywall & Painting

6323 Shaker Rd
Franklin

Trademark Electric

603 Congress Park Dr
Dayton

Treehouse Construction DBA Eazy Dry

4919 Windsor Rd
Middletown

Tri-Weh

10235 Spartan Dr
Cincinnati

Valley Termite & Pest Control LLC

8504 Reading Rd
Cincinnati

W. M. Harrison Enterprise LLC

100 E McKinley St
South Lebanon

WALDNER CONSTRUCTION

85 WOODCREST DR
Middletown

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester

Watson Carpentry

5015 McKay Rd
Batavia

Widmer's Cleaners

2016 Madison Rd
Cincinnati

Zimax Inc.

1193 State Route 131
Milford

Zone O3

5425 State Rd.
Parma

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