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We also believe that Doctors
One could only hope that the physicians who treat us humans followed the same model of care.
A vet I had never seen came (I had specifically asked if Dr. Line would be making the visit and I would not have scheduled that particular day if he had been unable to come). The vet that came refused to sell me the flea medicine my other dog (I had specifically been told this would be possible). The vet was very condescending in the way she spoke to me.
This was the last straw for me with this organization. While they did arrange appointments for me very promptly, if I had an emergency. This was my 3rd bad experience with them.
The first one was about 3 years ago when I picked up a dog that had been hospitalized for throwing up. I was told he was better. When I picked him up that night he was not acting right at all. He was in extreme pain, appearing to be in the hind quarter area, and this was a totally new situation. He was not acting right. When I got him home he paced, drank water, and was vomiting copious amounts constantly. I called the next morning to have him euthanized and they did not have time!!! My pet sitter found somebody in
The second instance was not long before this last situation. I had a very sick dog that they had seen and knew that his blood count was low. I had an appointment that particular day in the afternoon but my dog was barely moving, could not get up on his own, and was obviously very weak. I knew that this vet's office did not give blood transfusions so I called and asked for a referral to Medvet in Cincinnati (Medvet told me I needed a referral from my vet). The person that answered the phone gave me a very hard time and asked did I not want to bring him to them because I did not want to pay for the visit. I had to wait until 3PM for the to be seen and all the vet did was take one look at him...looking down at him as he was lying on the floor, walk out and right for a referral. My dog could have died from this delay as his blood count was so low that the vet at Medvet had never seen a dog live with a blood count that low.
After the visit this past June I let them know why I was leaving and they did not even call me back.
However, the following year we had got new puppy and we took him to
After this third experience we decided that "
She could still walk and defecate on her own when I took her in. The test and surgery where on a Tuesday and I dropped my dog off at 9am that morning, I did not hear back from the doctor until after 8:30pm that evening. She had a calcified disc that they "chipped" around in the surgery.
She recovered to a seemingly pain free state, yet she now cannot walk nor defecate on her own.
This is emergency medicine so not cheap. I like to pay by check, which was an option offered. The check "clearinghouse", rejected my check while extracting the money from my account. I had a very difficult time working with the office management to get them to understand and take responsibility for this. I had to have someone from my bank call and try and deal with the staff and clearinghouse. Finally, after much stress and embarrassment, CARE Center sent me a letter of apology and will waive the emergency visit ($90.00) if I should ever need them again. "
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