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Cincinnati Tree Service Articles
Tree Service reviews in Cincinnati
I called and explained what I wanted done. Someone went to my house to prepare a proposal. A proposal outlining the job was emailed to me, itemizing the cost for each part of the job. After I accepted the proposal, I received a call giving me the date the job was scheduled. The fertilizing and bore ash treatment was done immediately. A day before the scheduled date to remove trees I received a reminder call. The crew arrived on time to remove the two trees and trim the other trees. There was no mess at all and my yard looked great afterwards. I was advised in advance that a different person would grind the stumps 1-2 days later and when I came home from work two days later, the stumps had been ground.
Tree was near a chainlink fence and close to neighbor's yard - no damage/issues to either.
First I hired them for grass mowing. They came out and made a nice appearance. They presented as professional and knowledgeable. When the mowing went well, I went to their office to request bed and yard maintenance as I would have to be out of town for a long time to care for sick relatives out of state. I emphasized how important it was that the yard be maintained, such as sticks picked up after storms and weeds in the tree beds, bushes trimmed etc. With a smile they assured me it would be done and they understood my situation. In addition, my exterminator suggested overhanging branches from the trees be cut back from the roof. I requested
I returned to find that the yard had indeed been mowed nicely, but the weeds had grown up to the tops of the first floor windows, and branches were laying across the walk up to my home. In addition, a prominent tree in the front yard had its top shorn off in a very ugly way.
When I called them in a panic about the weeds, they said they never got permission to do anything other than mowing. Over the next few days I spoke with the office and landscape designer over the phone and in person at the office. They were very callous, and acted as if I never requested yard maintenance. They kept bringing up a late payment from months ago, even though I am currently paid up with no ongoing payment issues at all. The manager said he didn't even know they were still cutting my grass. He did not know I was a current customer!!! That helped explain why they weren't doing yard maintenance and didn't alert me to the horrible mess in the front of the home. They would not take any responsibility for anything, and did not offer to make amends. I could tell they didn't care at all that I was a customer. They stood by their decision about the horrible cutting of the tree, even though every other yard and tree service I've since brought out immediately said it was a wrong action to cut the tree as they did. (The tree has since died even though it was blooming and living before)
Overall I would say that
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