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About 2 weeks after we received the bid from
It is now about a month later and we are finally reaching the end of the grueling process of the 203k and the bank tells us that before we can set closing there are 3 basic forms they need from each contractor - W9, proof of liability insurance & proof of license. These are three things that should be sitting in a drawer that you can pull out and fax or email within minutes of getting the request - unless you're
I called and emailed the Friday we found out we needed these papers, no reply. I called the following Monday, no answer. I emailed Tuesday, no reply. I called Wednesday and finally got a hold of her. The excuse was, yet again, that the phones were down. We spoke about 9:30am, I let her know that it was very important that we got the papers that day since we were at our deadline and I had been trying to get a hold of her all week. She told me it wasn't a problem and that she would have everything to me that afternoon.
2:30 rolls around, no papers. I call and she tells me she will get to it. 4:20, no papers. I call, she tells me she is working on it. 5:15, no papers. I call. She says she is sending them shortly. 6:20, no papers. I call. She says she sent them 10 minutes ago. I told her they still weren't in my inbox and I asked her to please send them again. She says she will and we hang up. I wait 5 minutes with my mouse glued to the refresh button - nothing. I call. She decided to leave for the day.
The next morning I started calling their office at 8:30 when they say they open. No answer, shocker. I called every 10 minutes until about 10am or so. The phone just rang, there isn't even an answering machine. I finally get a call back about 10:15 and it is
I call. The line is busy. I call again, she answers. I told her about the missing page and she told me she would send it to me shortly. I was reaching my limit on patience. We were about to
I asked her if there was someone else there that I could speak to because this
My husband and I had a huge decision to make. Once you close on a 203k purchase you are locked into the contractors you submitted to your bank before the deal was final. You are not able to change contractors down the road. We didn't want to be stuck with her, but we were at the end of our clock and had already come so far with her as a selected contractor. We decided to
Luckily we have an amazing realtor who put us in contact with RLS Construction and
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