Cincinnati Locksmiths

in Cincinnati, OH

Locksmith Reviews in Cincinnati

A

Rating
came to my house at exactly the time he said he would. I called him at 2:00 on Saturday and he was there 1 hour later. He suggested replacing the 2 deadbolts that did not match the regular door locks in 2 of my doors so that we only need 1 key for the entire house. He went to get the new deadbolts himself, which was a relief to know that he would get the right materials. He worked quickly and had everything finished in a reasonable amount of time. His price was fantastic. I highly recommend his services.
- MERYL G.
A

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We weren't sure exactly what we needed in our new house with older locks so they offered to come to the home to evaluate and provide an estimate. We chose the door handle set from brands they sold online.
was were very responsive to our questions regarding materials and cost. Once everything was decided,
promptly returned to the house to install the locks. He really enjoyed our dog and was a pleasure to have in the home. The locks were all installed very well and function perfectly. Huge improvement from before. Overall this is a highly professional operation that offers high quality service.
- Michael R.

Locksmith reviews in Cincinnati

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Rating
sWe met with
Cincinnati Locksmiths Provider Name Locked
one of their service reps. He went through our 7 family building with my husband and made note of what we wanted done. Then he ordered the parts.
Cincinnati Locksmiths Provider Name Locked
was on vacation the next week, so we had to wait for the parts to come in and for him to come back from vacation. He then installed all of the new parts, made keys as necessary.
One of the locks failed, he came back and fixed it. Then it failed again and he replaced the lock saying that he had experienced some problems with these locks before. Since then we have had another failure, but we were charged for this repair since
Cincinnati Locksmiths Provider Name Locked
said that someone had forced the lock and broken two pins in the lock (different type of lock from the one that had failed before).
- Gretchen C.
F

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I recently purchased two condos to rent out and a condo to move into all within a few weeks of each other. I also rented out the condo I was living. I needed all of the locks changed - seven in all.

Unit 1 - One lock rekeye

Unit 2 - Three locks rekeyed - garage & front door deadbolts, front door handle. Took a very long time. Door handle lock did not work very well. You could unlock the door handle with a key but could not lock it. Locksmith had to change out the lock two days later.

Unit 3 - Two locks rekeyed - two deadbolts on garage & front door. Took a long time.

Unit 4 - One lock rekeyed - front door deadbolt. Existing lock was not real smooth to turn so I asked the locksmith if it might be better to just replace the whole lock based on how long it had taken to change out the other locks. It was only $29.95 and that was the installed price.

Here is a very important point to make. If it was that cheap to replace a lock, and the lock would be brand new and would better than trying to rekey old locks, then why in the world wouldn’ the locksmith recommend this to begin with?

So back to unit 4 - primary residence in area that is surrounded by a high crime area. This is a long story so please bear with me. I asked the locksmith to change the deadbolt on my primary residence. He called and got the price and went to his truck to get a lock. A few minutes later he comes back and says he does not have a lock on his truck. Seriously? You are driving an
Cincinnati Locksmiths Provider Name Locked
service truck and you do not have a deadbolt lock on it???

At this point, I need the lock changed. So he says he will give me a break and rekey the lock for the same price as a new lock. I comment that does not really seem like a great deal to pay to have an old lock rekeyed for what is normally a higher price than putting on a new lock. I said if that was the case, why in the world did he not recommend replacing the locks to begin with? My goal was to have multiple locks at the same unit keyed to match one another so only one key was necessary. You can buy locks at the hardware store that have multiple locks keyed the same

Since the locksmith did not have a deadbolt lock on this truck, it was decided to rekey the lock. When he is done rekeying he tells me that if I have a problem getting the key out of the lock then I should turn the key back to the right then back to the left a little bit so the key will come out. This is a very important point to keep in mind. I told the locksmith I was not real happy that I might need to experiment with the key to open the door.

At this point all of the locks have been changed so he prepares the bill which was $410. Seems like a lot of money and is $35 above the estimate but at this point I am running late and need to get ready to go to a concert. So I go into the house through my garage door which was open. When I am ready to go I leave through the front door . When I am outside I insert the key and lock the door. However, I am not able to remove the key while the door is locked. When I turn the key to the right and then back a little bit the key does come out. However, at that point the deadbolt is no longer extended, so the door is not locked!!! So yes, per the locksmith, if you turn the key to left it locks and normally you would remove the key at that point. But per his directions, if the key does not come out (which it obviously should) then turn it back to the right. Yes,
Cincinnati Locksmiths Provider Name Locked
. At that point it is no longer locked.

I decide to lock the front door from the inside and then exit out through the garage door. When I attempt to lock the deadbolt from the inside it will not move an inch. It is as if it is frozen. It was impossible to lock the door from the inside. So now I open the door and am experimenting with turning the key back and forth hoping that at some point it would work. The lock could only be turned with the key and then the key would be stuck inside the lock and could not be removed without opening the lock.
I called the locksmith company and left a message. I get a call back from the locksmith. I ask him if he could come fix or replace the lock. He says he would need to charge me for it. I ask him if there is someone else I can talk to. He tells me everyone will tell me the same thing. So I call back and leave another message.

Eventually I ended up talking to the person who scheduled the appointment. His name was
Cincinnati Locksmiths Provider Name Locked
. When I explained what had happened he said someone would be out to fix it the next day at no charge. However, I still had the issue where I could not lock my door without leaving the key in on the outside which did not seem like a good idea from a security standpoint. On Sunday,
Cincinnati Locksmiths Provider Name Locked
the original locksmith returns. First thing I ask him to do is to lock the door. He tried to turn the deadbolt from inside the house and could not. He could not get the deadbolt to budge.

Now the next part of the story really becomes bizarre. I had some old keys on the dining room table, including the key from the lock before it was rekeyed which was a silver colored key. The locksmith inserted a silver key into the lock and could not get the lock to turn from the outside of the door. I clearly remember thinking how strange that he was using the key he was. I am not sure where he got it from. I am assuming he picked it up from there or pulled one out of his pocket, I do not know. I do remember thinking it was pretty odd he was not using the right key but thought maybe he had some kind of master key or maybe he was going to rekey the lock, I had no idea what he was doing and apparently either did he! He then proceeds to take the deadbolt off of the door. As soon as he gets the deadbolt off – as soon as it is off – he comes over and asks if I have the key to the lock that he must have been using the wrong key. So I hand him the gold colored key he had given me the night before. I had one on my key ring and the second key on another key ring. He said the key I gave him was incorrect, that it was a silver colored key. I said no, the old key was silver but the new key was gold (copper, brass colored). I even held up the key I gave him against the key on my key ring and of course it matched. At this point the lock is disassembled and it is difficult to prove that you could not lock the deadbolt and remove the key. You could not prove this since the lock was disassembled and I can only assume that was the point of this whole charade. The reason I am telling this lengthy story is based on what happened the next day on Monday. Then he makes a comment that the lock was working correctly when he left. No it was not. I just had not had a
Cincinnati Locksmiths Provider Name Locked
to try it at that point.

On Monday I called the locksmith to let them know I was not real pleased with how all of this transpired. He snickered on the phone that he heard I had been using the wrong key. Wow, this comment incensed me. No, I did not use the wrong key. The only one who used the wrong key was
Cincinnati Locksmiths Provider Name Locked
the locksmith who rekeyed the lock. I explained that in fact I was using the right key all along. It was just an inappropriate comment to make although in his defense he was just relaying what was told to him by
Cincinnati Locksmiths Provider Name Locked
, which of course was totally inaccurate. During the call I also recommended they should suggest to the customer it might be better and cheaper to just replace the lock as opposed to spending all of the time rekeying and old lock.

On Sunday I spoke with the tenant of unit 2 that had the three locks rekeyed including the door handle. They said the lock was not working correctly. I mentioned this to
Cincinnati Locksmiths Provider Name Locked
on Monday and they ended up replacing that lock as well at no charge.

A couple of days transpired and I called
Cincinnati Locksmiths Provider Name Locked
to hopefully talk to someone with a vested interested in the company and asked for
Cincinnati Locksmiths Provider Name Locked
and was told he was not in. I asked who I was speaking to and it was
Cincinnati Locksmiths Provider Name Locked
. So I ended the call and then called the Kentucky location and asked for
Cincinnati Locksmiths Provider Name Locked
. I was told he was not in and was asked if there was something they could help me with. Once again I was talking to
Cincinnati Locksmiths Provider Name Locked
. I asked if there was someone I could talk to who seemed to care. He inquired that hadn’t everything been taken care and pointed out they did not charge me. Actually they did charge me - $410, not a small sum of money. Did they charge me to fix the locks which did not work properly? No. Should they have charged me to repair or replace locks that they had worked on the day before? Of course not. The amusing part though is they acted like they were doing me some huge favor for simply repairing/replacing locks they did not install right to begin with. When I tried to explain why I was upset with what happened I was cut off by
Cincinnati Locksmiths Provider Name Locked
by him stating well everything was now working correctly and I was not charged so as far as he was concerned the issue was over. So after another day or two I called back again to try to explain what had happened. Once again
Cincinnati Locksmiths Provider Name Locked
answered the phone. He went and got
Cincinnati Locksmiths Provider Name Locked
and all three of us were conferenced in. I explained what had happened and how
Cincinnati Locksmiths Provider Name Locked
had used the wrong key.
Cincinnati Locksmiths Provider Name Locked
starts yelling in the phone that I gave him the key which I did not. So once again, for the third or fourth time in trying to give the place an opportunity to resolve it and listen and understand and perhaps apologize for all of the trouble I had been put through but that never happened. In extreme frustration I thanked them for fixing the locks and hung up. Once again the comment was made about how they did not charge to repair items and once again I will say I did pay a lot the day before and of course I should not pay for them to fix their mistakes and then they act like this was such a big favor.
In summary, save yourself money and time and change the locks yourself.

- Thomas B.
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Cincinnati Locksmiths Provider Name Locked
, the man who came was on time. AHe was very friendly, respectful, and congenial. He was extremely professional and knew his skills very well. When I first called the store I was upset, as I had to change my home locks because someone had stolen my purse with my spare house key in it. The owner was very polite and understanding. Both he and
Cincinnati Locksmiths Provider Name Locked
gave me additional information on how to help me and advised me what to do when they could not re-key my car ~ they do cars but not my year and make.
It's nice to have what I consider 'old fashioned' business with good work and fair prices. i highly recommend them!!!
- BJ H.
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Cincinnati Locksmiths Provider Name Locked
and Key did an excellent job. They moved one part further away from the jamb and installed the new lock for what I thought was an excellent price. When there was a problem after their installation and I called them,
Cincinnati Locksmiths Provider Name Locked
and Key returned as soon as I had an opening on my schedule and readjusted the pins inside the lock. They advised that there is a problem with the style of lock I bought -- on my own I had purchased a lock higher in quality and with a longer warranty than what I thought I could buy "off the truck". This kind is advertised as a better choice, but
Cincinnati Locksmiths Provider Name Locked
and Key advised me this latest style has a recurrent problem because the pins slip out of place easily.
The problem remaining is that the weatherstripping on the door no longer works since the new lock was installed -- a bad situation when it's minus 18 -- but my previous addition of the weatherstripping seems to be the reason the original lock came apart in the first place.
Cincinnati Locksmiths Provider Name Locked
and Key gave me advice about what I might be able to do to improve the weatherstripping on that door.
- Mary O.
A

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Locksmith arrived on time and spent about two hours, maybe more, making keys for outside doors. Suggested tenant keys that fit only one door for 35 out of the 40 keys.
- Gary L.
A

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During the recent ice storm in Cincinnati, my only back door key broke off in the lock. Because of the row houses on Liberty Hill, a blocked back door meant that I had to climb more than 20 icy steps to use my front door. Naturally I wanted to get this problem fixed as quickly as possible. Rich at AB Bonded Locksmiths suggested that I try to remove the key fragment from the lock. As an alternative, he described how to remove the lock en bloc so that he could extract the key in the store. The last option was to replace both locks on the back door (both opened with the same key) at a cost of more than $100. By following RIch's instructions I was able to remove the key fragment, and RIch made 3 new keys in the store. Total cost was $6.28. Had Rich not taken the time to discuss the problem, I would have spent more than $100 and lost work time for an unnecessary repair. AB Bonded Locksmiths definitely deserves their high rating on Angie's list.
- Margaret H.
B

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The work went well and the locks are working fine. the only negative is the fact that the young man who did the work tracked mud and dirt through my house with impunity. I expect wkmen to be aware of people's property.
- Brenda S.
A

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They did exactly what I asked, the door works fine now, I spare keys, but I still have the old door knob that goes with the look of my house. The people came on time, stuck to their estimate and were professional. i would use them again.
- joanne R.
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All Locksmiths in Cincinnati, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ERLANGER LOCKSMITHS

312 PLUM ST
Cincinnati, OH

ERLANGER LOCKSMITHS

16 E 5TH ST
Covington, KY

Euro Security Solutions

3882 Paxton Ave
Cincinnati, OH

Euro Security Specialist

2040 US 50
Batavia, OH

Exhibition Lockey

8031 Glendale Milford Road
Camp Dennison, OH

Exhibition Lockn' Safe

2176 Anderson Ferry Road
Cincinnati, OH

Exhibition Safelock

4765 Montgomery Road
Cincinnati, OH

FAIRFAX LOCK & KEY SERVICE

3832 WATTERSON RD
Cincinnati, OH

Famous Lockman

8351 Plainfield Rd
Cincinnati, OH

Famous Lockn' key

8431 Beechmont Ave
Cincinnati, OH

Fast Joe Key & Locksmith

7163 Beechmont Ave
Cincinnati, OH

Fast Joe Locksmith service

343 Ludlow Ave
Cincinnati, OH

Fast Locksmith by Joe

11365 Montgomery Rd
Cincinnati, OH

Fastest Locksmith

635 Northland Blvd # B
Cincinnati, OH

FIRST CHOICE HANDYMAN SVC

3707 SYLVIA DR
Hamilton, OH

First Class Locksmith

7402 Beechmont Ave
Cincinnati, OH

First Class Locksmith Cincinnati

5122 Delhi Pike
Cincinnati, OH

First Class Locksmith Fairfield OH

5104 Pleasant Ave
Fairfield, OH

First class locksmith landen

8874 Columbia Rd
Loveland, OH

First Locksmith Service

5264 Fields Ertel Rd
Cincinnati, OH

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