Cincinnati Internet Services

in Cincinnati, OH

Internet Service Reviews in Cincinnati

F

Rating
service was ok earlier on. then problems and more problems. everyone who used them is aware of issues.
could not talk to anyone.
service was down.
then..... out of business
- john L.
F

Rating

No internet for 3 days. Then they screwed up the modem again and they want me to go 7 days without being able to get on Company VPN. Was on the phone w/ them for 3+ hours and they were at my house for over 4 hours. They operate technical service from Philippines and a) connection is awful and b) can't understand half of them c) always claim "NO MANAGER IS AVAILABLE"
Spoke with
ID V425772
was technician.
's boss
was in
but won't talk to me directly. First they thought it was ID 50587...can't read last digit either 0,5 or 3 ID 01691 ID 2506 ....still on hold 45 minutes later so not sure who else I will talk to. You will get totally JUNK service unless you pay for Business Class. So even if you run a 1 person business in your home and pay residential fee they don't care if you have 7 days lost work.




- laura S.

Cincinnati Internet Service Articles

Internet Service reviews in Cincinnati

F

Rating
I was being charged 54.99 a month just for internet service. They upped it to 57.99. I called to speak with someone about it, and after a long discussion with no help, because all the person wanted to do was convince me to buy a phone-internet-cable package, the person was going to transfer me and ended up disconnecting me. I called back again, and after another lengthy discussion with no help, got transferred again and disconnected again. I immediately called Cincinnati Bell to sign up for their internet. My appointment was set for three weeks later to have CB fiber optics installed. Immediately after the installation, I called TWC to cancel my service. Of course I was disconnected once again!!! Had to call back again, and cancelled my service. Then the fun began once I received a bill for far more than the two days of service I should have been charged for. Got zero help from customer service on the phone, so I decided to have a chat session online. During the hour and 15 minute chat online, I was first told the charge was for unreturned equipment, then I was told the charge was because it takes TWC 12 days from the day you cancel service to actually cancel it -- what??? -- and then back to being told it was for unreturned equipment. By this point I had explained over and over to everyone I spoke with that I had no TWC equipment. When I first signed up for their service I purchased my own modem through a promotion they were having, and I paid $100 for my modem. Again, I will state, this was through TWC's own promotion!!! They are saying I never returned their modem. And I didn't. Because they never installed their modem -- they installed my modem that I paid $100 for. The final bill I received from TWC was for $27.06, but I was enrolled in auto pay with them and they actually charged my credit card $57.99. I only owe them for TWO DAYS of service!!! I will be filing a dispute with Discover over this, but wanted to warn everyone out there who may read this:
Cincinnati Internet Service Providers Provider Name Locked
CABLE HAS THE ABSOLUTE WORST CUSTOMER SERVICE POSSIBLY IMAGINEABLE, AND COMMITTED WHAT I CONSIDER TO BE FRAUD BY CHARGING MY CREDIT CARD FOR SERVICE I DIDN'T RECEIVE AND/OR EQUIPMENT I don't HAVE. I STILL don't KNOW WHAT THE CHARGE WAS FOR BECAUSE THEY KEPT TELLING ME DIFFERENT THINGS.
- Renee R.
F

Rating
Problems with internet service. Loss of connection. CS NOT helpful on phone 2 hrs. Service sent to house found sub-contracted installers connected poorly. I was billed for moving service when it was supposed to be no charge. Could never get TW to rectify. Discontinued service and will never do business with them again. Worst CS I have ever encountered.
- Kimberly H.
A

Rating
The phone service is always prompt and courteous, and I have found in the past year or so extremely professional and competent. Perhaps my problems are just easy-to-solve ones, but they are almost always solved with a single phone call any time of the day or night (I keep unusual hours). I am always offered the choice of a service call (at no expense to me since I am having a problem) if I have trouble following their directions about how to fix the problem or if the problem persists. Several times I've received a call-back or follow-u[ email to be sure my problem has been completely resolved.
- JANE O.
A

Rating
Technician arrived on time was friendly. courteous and took time to explain everything. He also had to figure out the best route to the TV downstairs and Cautioned us about never letting anyone drill in through the large exposed foundation wall that wraps the back half of our house since (we are perched on a hillside). He also suggested we use the rr email for some things, but to create a gmail or similar account for all main contacts in case we switch service providers. He was very thorough and gave us great service.
- Elinore M.
C

Rating
The service tech was very professional, friendly and walked through (verbally) everything he was checking, testing, etc. I was confident in his abilities, although we are still experiencing some intermittent problems, that shouldn't be happening with all new, above average equipment. So, while our problem is LESS frequent, the results of lost connection are still the same and disruptive to work times.


- Jennifer V.
C

Rating
Cable box is slow and cable goes out about once a week and needs a full reboot or call to provider. Internet is more reliable, but still not 100%. Cost is higher than competitors because of monopoly zones, although you can negotiate cost a little.
- Allison M.
D

Rating
I signed up for a home service package that included some of the regular services (call waiting, caller ID, etc.), as well as international long distance.
Obviously, the cost of the international long distance depended on how many calls I made. The other services should have had a fixed rate. However, not counting the international service, my bill usually fluctuated from month to month. Every time I called the explanation was different and, every time, I was told the person I had talked to the last time had made a mistake.
The last drop was when I started getting charges on my bill from some modeling service (whatever that might be). I called twice to have this cancelled, and the charge kept re-appearing on my bill. The last time I called, I spoke to a young man who told me, in a very unfriendly
Cincinnati Internet Service Providers Provider Name Locked
, that those charges were my responsibility because they were from a service I had signed up for (I guess he wasn't listening when I started the call by saying I had never ordered that service).
Also, at one point I had had dial-up internet through
Cincinnati Internet Service Providers Provider Name Locked
, which just stopped working one day. When I called about this I was told the problem had something to do with my computer. Really? From one day to another all of a sudden there was something wrong with my computer? Funny because I signed up with another carrier and had no issues for the next two years (when I got a new computer).
As a result, I cancelled my home phone service. I have no intention of hiring
Cincinnati Internet Service Providers Provider Name Locked
again.


- Juan I.
D

Rating
I've had cable, home phone and internet with TW for over 5 years. Cable and phone are OK with very few problems, but ... internet is absolutely horrible! And, customer service ... even worse.
Today I had to call four times and speak with six different people (the connection was lost three times) and I had to explain the problem over and over again. On the first call the rep either would not or was too untrained to LISTEN to my problem because she insisted on checking the modem which had been working until she had me unplug all the cables including the coax cable and reset it. After that the modem wouldn't work any more and I lost complete internet access. I originally called about no wireless access, but now I didn't have any internet access due to the tech's evident lack of training. It took about two hours and speaking with six people before the modem started working again (on its own- not with TW's help) but wireless still wasn't working correctly which is what I originally called about.
I was told that it would be six days before they could get anyone out. That was the best they could offer six - yes that is 6 - days! Over the 5 years there have been numerous problems (at least 10 now) and each time the tech would rewire everything saying the previous guy didn't know how to do it right. But each time nothing worked any better. There are wires hanging down all over the basement ceiling from all these re-wires which I understand is a fire hazard and could cost me my insurance . Oh, yes they say wireless doesn't work well in old houses?? So, people who live in older homes don't have wireless in Cincinnati? That sounds like spin to me.
This company has terrible customer service and worse technical support!
- Nancy B.
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All Internet Service Providers in Cincinnati, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

A Team Installs

375 Clark St
Batavia, OH

A&J Design Solutions

2969 Hyannis Drive
Cincinnati, OH

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Advia Internet

7754 Camargo Rd
Cincinnati, OH

AKITATEK LTD

33 BOEHM CT
Fairfield, OH

Alegius Technologies LLC

PO Box 181405
Fairfield, OH

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

Alt236

Florence, KY

AMERICA ONLINE

Cincinnati, OH

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

Aranzamendez Design

602 Main St Ste 713
Cincinnati, OH

AT&T

Louisville, KY

Aws Web Design

po box 3164
Cocoa, FL

Bay Geeks

3535 Prescott St N
Saint Petersburg, FL

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

BLUE CHIP DATA

718 Alpine Dr
Milford, OH

Bold Statement Web Design

2513 Brokaw Ave
Cincinnati, OH

BOX PARTY RENTAL, LLC

web based
Cincinnati, OH

Business Class Solutions

6641 Conch Ct
Boynton Beach, FL

Cable TV America

540 S Water Street
Kent, OH

Cable TV Cincinnati

Cincinnati, Oh

Cain Designs, LLC

3414 Millikin Rd
Hamilton, OH

CamTech Computer Solutions

787 Neeb Rd
Cincinnati, OH

cashtexters.net

6462 Westwood St
Moorpark, CA

Central Coast Digital Design

1225 Pepper St
San Luis Obispo, CA

CG marketing Communications

36 E. 7th St
Cincinnati, OH

Chicago B2B Services

Hanover Park, IL

Cincinnati Bell Fioptics

1775 Kingsway Ct
Cincinnati, OH

Cincinnati Bell Telephone

201 E 4Th St
Cincinnati, OH

CINCINNATI BELL WIRELESS

7565 KENWOOD RD
Cincinnati, OH

Cincinnati Bell- ZoomTown Internet

201 E Fourth St
Cincinnati, OH

Cincinnati Dry Carpet Cleaning

4000 Woodford RD
Cincinnati, OH

CINCINNATI PC SOLUTIONS

4770 RED BANK EXPRESSWAY
Cincinnati, OH

Clear Internet Sales

4601 Eastgate Blvd
Cincinnati, OH

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

Creep Squash

7925 Silverton Avenue
San Diego, CA

Crystal McKenzie, Inc.

30 E 20th St
New York, NY

Custom Digital Inc

Springboro, OH

Design By Nur

1034 SE Linn St
Portland, OR

DIGITRON COMMUNICATIONS

6355 TOPANGA CANYON BLVD
Woodland Hills, CA

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Cincinnati

232 Goodman Dr
Cincinnati, OH

Dish Network Cincinnati

232 Goodman Dr
Cincinnati, OH

Dyer Media Group

7956 Old Clifton Road
Springfield, OH

eDrugSearch.com, Inc.

607 E. Blanco #398
Boerne, TX

eFuneral

5000 Euclid Ave Ste 310
Cleveland, OH

EMBARQ

Dallas, TX

eMedia Design

PO Box 31232
Cincinnati, OH

EZ Earn And Learn

324 Sunset Ave.
Erlanger, Ky

FINE TELECOMMUNICATIONS

2278 NEWPORT BLVD
Costa Mesa, CA

Firegang Digital Marketing

1600 Main st
Cincinnati, OH

Fly Media Productions, LLC

225 Parkway 575 #620
Woodstock, GA

ForbenMedia

7401 Summerhill Road
Boston, GA

Full Rotation Group

90 Lackawanna Ave
Buffalo, NY

Get Noticed Get Found

1775 Mentor Ave
Cincinnati, OH

GetGeek

135 Forrer Blvd
Dayton, OH

GetMoneyTeam

4124 Harrison Ave
Cincinnati, OH

Green Planet Web Design

236 2nd Ave
Quantico, VA

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

High Impact Website Design & CRM

4012 S Rainbow Blvd
Las Vegas, NV

Hill's Hardware

1776 Mentor Ave
Cincinnati, Oh

Homemade Design

41 Monument Ave
Boston, MA

HostCrusher

4017 Sunvalley Dr
Norman, OK

Ideas and Pixels

421 Anderson Ferry Rd
Cincinnati, OH

JP DESIGN

673 PARKLAND DR
Cincinnati, OH

Jtuck Industries

3893 Mack Rd Apt 114
Fairfield, OH

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

Karagwe

4747 Montgomery Road
Cincinnati, OH

Kim Hale Private Investigations

401 Atlantic Ave Suite 9
Delray Beach, FL

Kramer Technology Services

13861 Raceway Dr Apt 638
Northlake, TX

Laximi Company LLC

311 Warren St
Waltham, MA

Local Results

5202 Douglas Corrigan Way
Salt Lake City, UT

LocalGreatDeals.com

424 Wards Corner, Suite 120
Loveland, OH

Macgirl Inc

880 Mandalay Ave
Clearwater Beach, FL

Marcor Technologies Inc

2807 Yosemite Dr
Aurora, IL

Mason Junk Service

Newport, KY

Master 55

40446 N Rte 59
Antioch, IL

Mindbox Studios

700 W Pete Rose Way
Cincinnati, OH

Modern Web Studios

1067 N Main St
Nicholasville, KY

MTCI

11260 Chester Rd. Suite 700
Cincinnati, OH

My Utility Brokers

9344 Tarryton Ave.
Whittier, CA

Noble Laptops Ltd

980 Old State Route 74
Batavia, OH

novusORDO

PO Box 801
Emmitsburg, MD

O2T2 Hosting

Po Box 26041
Lansing, MI

PC On Call

6899 Steger Dr
Cincinnati, OH

PC Wizards

248 Wenchris Drive
Cincinnati, OH

PC Works

3501 Tylersville Rd
Hamilton, OH

PC4U Repair and Networking

735 Clinton Springs Ave
Cincinnati, OH

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

Prelltech Web development

2387 Martinsville Road
Martinsville, OH

Priceless Print

14 Fawn Dr
Fairfield, OH

Princeton Internet Marketing

295 Route 571, Suite 181
Princeton Junction, NJ

Rave Review Website Design & Hosting

4613 Bowl St
New Port Richey, FL

ReachLocal

8600 Governors Hill Dr.
Cincinnati, OH

Red Blue Concepts

3176 Darvany Drive
Dallas, TX

Redhaus Design

3040 Oasis Grand Blvd
Fort Myers, FL

ResumeEdge, a Nelnet Service

2000 Lenox Drive
Lawrence Township, NJ

RevLocal

407 Vine St
Cincinnati, OH

Rose-Tech, LLC

530 Delaware Xing
Trenton, oh

Sellbooks.com

4121 Hillegas Road
Fort Wayne, IN

Shasta Consulting & Web Design, Inc.

2205 Hilltop Drive - 2020
Redding, CA

Smart Evolutions

PO Box 2226
Largo, FL

Smart Ideas by Joe Shipley

2147 W Isthmus Loop
Mesa, AZ

Smellycat Productions

Richmond Rd
Williamsburg, VA

SnapBlox Hosted Solutions

131 eight mile road
Cincinnati, oh

Sonoff Consulting Services, Inc.

271 Saxony Drive
Ft Mitchell, KY

Swan Falls Technology, LLC

1028 N Pyrite Pl
Kuna, ID

SWHOWARD DESIGN

5733 Squires Gate Drive
Mason, OH

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

TDH Web Design

16317 Crackerneck Rd
Independence, MO

Team Web USA

2317 Langford St
Dallas, TX

Tellox Web Hostin

1975 Stahlheber Rd
Hamilton, OH

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

Time Warner Cable

7906 Dixie Hwy
Florence, KY

Time Warner Cable Cincinnati

9825 Kenwood Rd # 102
Cincinnati, OH

Time Warner Cable Cincinnati

632 Vine St # 610
Cincinnati, OH

Time Warner Cable Cincinnati

3026 Burnet Ave
Cincinnati, OH

Time Warner Cable Cincinnati

632 Vine St # 610
Cincinnati, OH

Time Warner Cable Cincinnati

4601 Eastgate Boulevard
Cincinnati, Oh

Time Warner Cable Cincinnati

4601 Eastgate Blvd #816
Cincinnati, OH

Time Warner Cable Cincinnati

250-298 E 6th St
Cincinnati, OH

Time Warner Cable Hamilton

221-299 Ohio 177
Hamilton, Oh

Time Warner Cable Oxford

16 E Walnut St
Oxford, Oh

Time Warner Cable Springdale

11790 Springfield Pike
Cincinnati, OH

Time Warner Cincinnati

232 Goodman Dr
Cincinnati, Oh

Time Warner Cincinnati

11325 Reed Hartman Hwy # 100,
Cincinnati, OH

Time Warner Cincinnati

5050 Section Avenue,
Cincinnati, OH

Time Warner Cincinnati,

4951 Cornell Rd,
Cincinnati, OH

Time Warner Hamilton

5166 Princeton Glendale Road,
Hamilton, OH

Timegears.com

13908 Allisonville Road
Fishers, IN

TLB Web Design

1233 Castle Drive
Mason, oh

TOAST.NET

4841 MONROE ST
Toledo, OH

Trademark Electric

603 Congress Park Dr
Dayton, OH

Transcriptionist

P.O. Box 3
Caldwell, OH

Trilufix

HC-9
Aguadilla, PR

Unlimited Web Design

12 Hopkins Street
Litchfield, NH

Upright Communications

430 Reading Rd.
Cincinnati, OH

UrlyBird Media

46 Winding Way
Fort Thomas, KY

Viking Design, LLC.

1264 Troy Ct.
Mason, OH

Virtual Resources Group LLC

2068 Delhi St NE
Holt, MI

Walton Street Web Design

2032 W Walton St
Chicago, IL

Web & Moore

31680 Joseph Dr.
Chesterfield, MI

Web Design By Juanita / Vivariche, Inc.

4809 Clairemont Drive
San Diego, CA

Web Editors, Inc.

21392 Palomar Street #958
Wildomar, CA

WebAuthorings.com

9 Raven Ct
West Milford, NJ

Webb Design

PO Box 690661
Tulsa, OK

Webgate Studios

1777 stonehouse lane
Cincinnati, Oh

Wholesaleinsurance.net

2266 LAVA RIDGE CT
Roseville, CA

Wire My Web

48 Maiden Ln
San Francisco, CA

WON Marketing, Inc.

200 N. Harrison St, #106
Algonquin, IL

Worldwide TeleNet

10500 Lower River Rd
Burlington, KY

WSI4Marketing

453 Warren Avenue
Cincinnati, OH

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

ZIMMERMAN COMMUNICATIONS

1080 NIMITZVIEW
Cincinnati, OH

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