Cincinnati Lumber Stores

"What surprises came up during the course of the work: LYING about sending the check and Never returning calls !!!! That words of advice would you give other members considering this contractor: don't USE THEM!! What words of advice would you give this contractor: don't LIE about the sending check & Never returning calls !!!! "

"They were very affable and friendly and saved some us serious money on several occasions with coupon discounts. Made the paint up while we waited. Newer vendor that replaced the old major chain store on south side of Beechmont. Specializes in pet equipment and seminars like birding too."

"The experience has been quite frankly very disturbing. It has been a month and the two problems we identified on installation have not been resolved. Atrium Door, the manufacturer has had a third party warranty representative come to the house and acknowledge the two problems are the manufacturers responsibility. The warranty Representative has stated ...more that he needed to order replacement parts. It has now been one month and the door is exactly the same as the day it was installed. I have called the store and spoken with two different "managers" neither of which have been able to provide me with more information other than the replacements parts are on order. I spoke with Home Depots "Customer Awareness" representative was not able to provide any additional information. The majority of the contact with

has been initiated by myself. Last Saturday I was promised by the "Manager" at the store that he would call me on Monday with an update."

" kitchen designer was a dream come true: knowledgeable, professional, and supportive. installer, , did meticulous work of which he should be proud and for which we are grateful. Maid cabinets look elegant, are well-made, and operate ...more beautifully. We are thrilled with every aspect of our

kitchen and feel blessed to have worked with such kind, consummate professionals."

" professionalism was great. The installer that they contracted was late and forgot some tools. It took him 2 days instead of 1."

"Even though I was there at a reasonable hour for shopping for home/lawn supplies (9:30 on a Saturday morning), they had NO checkout open, only the four self check-out . Is a middle-aged woman is supposed to be able to lift a 40 lb bag of topsoil and slide it across a scanner??? You must be joking. Plus, ...more the weight area on the other side wasn't big enough to hold the other things I was buying anyway. I had to get someone from the service desk to help me check out. That's ridiculous."

"Casters did not fit and store refused to let my wife return them without the receipt or take a store credit even though each item has a '' '' label."

" was helpful in designing the deck. They took our personal measurements, loaded it into their system and printed out blue prints, telling us how much wood and materials we would need to purchase and the approximate cost. We purchased all materials from . Had to visit a few Home Depots to get help on the ...more computer but once we got it, it was great."