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and the difference between the two cleanings. I decided not to have it cleaned. He was very knowledgeable and professional.
As we waited (and waited) for
By then the smell was overwhelming and he hadn't even come out yet. When that bathroom door finally opened, I was literally gagging. I had also pulled up my shirt to cover my nose and mouth. I was p*****,
I called the owner (
Although I had a bad experience the first time, I thought
About a month later, I called and set up an appointment to have
We talked about who would come out with
I made it clear that my first priority was my foyer.
Next came the problems.
I told them I had to have this completed by Aug. 28th.
Over the next few weeks,
The final straw for me was on Aug. 26th. They never showed up and never called.
When I called to ask if they were running late, I was told that
He never called me, he said he did.
The bottom line.....
The owner allows his employee's to call the shots. They do the job only if they want to. Make up excuses.
Unprofessional doesn't even begin to describe this.
I should never have given this company a second
The guy crapping in my bathroom and making my home smell worse than a port-a-potty showed total disrespect.
And after the run around I got on top of this just shows the owner condones this behavior.
One good thing came out of this. I joined Angie's List afterwards.
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