Cincinnati Fireplace Installers

in Cincinnati, OH

Fireplace Installation And Maintenance Reviews in Cincinnati

A

Rating
My call was returned same day and
came out the next day to meet with us. He recommended a landscape architect to design the deck and patio. We loved the design and
's professionalism. The paver patio was laid first and then a beautiful stone fireplace was built with a nice seating wall and a wood box; gorgeous! The crew was fantastic; easy to work with and always willing to answer any questions or concerns. They were true craftsmen, polite, and always cleaned up at the end of the day. They also paid great attention to detail. Our expectations were met and actually exceeded! I highly recommend this company! You can't go wrong and you will be very pleased with the outcome.
- Christine K.
C

Rating
Their knowledge of the product was very poor, half our questions they could not answer, in short, not very professional. The actual product was good, just not their product knowledge. As a result we did not feel comfortable using their recommended installer; thus we chose our own installer.
- Giles B.

Cincinnati Fireplace Installation And Maintenance Articles

Fireplace Installation And Maintenance reviews in Cincinnati

F

Rating
Here is the time line: In the Fall of 2012 I called
Cincinnati Fireplace Contractors Provider Name Locked
because the Pilot wouldn't stay lit. A technician came on time and was quite knowledgeable and repaired the system. It worked for a year but then the same problem happened again. I called
Cincinnati Fireplace Contractors Provider Name Locked
again in the late Fall of 2013. A "body" came and grouped around and said that we needed a new Pilot. I said go ahead and order the part. I didn't hear from
Cincinnati Fireplace Contractors Provider Name Locked
, so I called them and the person on the phone said that the product was back ordered. I thought it was funny that they did not give me a date when the part would be delivered. So I ask for the Manager and he said they were quite busy because of their Christmas business and the company that supplies the part normally .delivered the part in 2 weeks.

I got tired of waiting after 3 weeks and got on the ground to check all of the wire connections. The system worked after I did this. On Thanksgiving, my Son in Law, who is a Senior Electrician at
Cincinnati Fireplace Contractors Provider Name Locked
Energy, inspected it and said that all it needed was a Thermal Generator that cost around $5. I waited for
Cincinnati Fireplace Contractors Provider Name Locked
to call to install the Pilot and after approximately 8 weeks, on January 23rd they finally called and said that they were ready to install the new pilot. I told them that it was working and didn't need there services. I wouldn't call
Cincinnati Fireplace Contractors Provider Name Locked
for any services again.
- Elmer K.
A

Rating
Initially, a slow start due to calls not returned. When the work was started, it was clear that the installer,
Cincinnati Fireplace Contractors Provider Name Locked
was very experienced and knowledgeable. He was simply struggling due to the stress of being overbooked. Originally, we were emphatically told that it was a 2 day job, but when it became obvious to them that they needed about 5 days to complete the project, our installer was being sent to other jobs for hours at a time. When I insisted that ours be completed immediately and other jobs wait a few days just as we had waited, they responded appropriately.
In the end, we have a beautiful new gas fireplace, with amazing tile. I think I made it sound like the delays were extreme, and although they were frustrating they were minimal.
Cincinnati Fireplace Contractors Provider Name Locked
and his helper,
Cincinnati Fireplace Contractors Provider Name Locked
were efficient and friendly. The overall job was an A.
I can understand businesses have to bid and schedule jobs to make a profit. They just need to be a bit more thoughtful of the fact that a customers time is valuable also. I will definitely call them again. I will just be more clear in advance, about the time constraints.
One more comment: we have had 6 projects about this size ($3,000-18,000) done in the last 18 months and only one of those (BathFitters) was careful about our flooring by either using booties or covering our floors. It matters!
- Christopher R.
A

Rating
Professional, finished job earlier than what was original estimated time, fair pricing, great overall experience.
- Marieange H.
A

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Cincinnati Fireplace Contractors Provider Name Locked
showed up on time and explained to me his findings, the fixes needed and answered all my questions. Very pleased with the professional service.
- Laura A.
A

Rating
Cincinnati Fireplace Contractors Provider Name Locked
showed up on time as scheduled. He was very neat ant clean, spreading a drop cloth on the floor in front of the fireplace. In addition to cleaning all the interior of our gas fireplace, he inspected all of the working parts of the fireplace, He also monitored the fireplace to insure that there was no carbon monoxide being emitted into our home.
He was very respectful of our home. He took time to great our dog who wanted to either supervise or intern, I'm not sure which.
Cincinnati Fireplace Contractors Provider Name Locked
didn't seem to mind.
We will call on them next year.
I would advise to schedule them yearly in the season (August), as their price increases as it gets later in the season. Either way, it is certainly worth the piece of mind that a professional has given your gas fireplace the once over.
- Steven M.
A

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He was thorough and professional and made recommendations for how to keep the chimney functioning well in the future. Neat, clean, interested in providing good service, and great with follow-through.
- Peg N.
A

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We just bought a new home and the pilot light kept going out in our gas fire place. I contacted
Cincinnati Fireplace Contractors Provider Name Locked
to set up an appointmen,t since I assumed the worst due to everything I goggled online giving me the worst case scenario.
Well they didnt have to come out. The gentleman on the phone was gracious enough to explain to me what to do over the phone! Most companies just want the extra $100 to fix a small item. But this company helped me over the phone. If I ever need a new gas fireplace I will be sure to use them! Thank you
Cincinnati Fireplace Contractors Provider Name Locked
.
- Emily H.
A

Rating
The worker was prompt, polite, and very neat. I'm pleased with the quality of work and contacted them to complete some chimney masonry work.
- Catherine W.
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All Fireplace Contractors in Cincinnati, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AA Moore Remodeling

10114 Terry Ln
Cincinnati, OH

ACE CHIMNEY SWEEPS

4714 STONELICK-OLIVE BRANCH RD
Batavia, OH

Adam Miller Homes

3821 Sonata Dr
Union, KY

ADCO HEATING & AIR COND

3414 GLENWAY AVE
Cincinnati, OH

advanced masonry

23 township
Cincinnati, OH

All About Plumbing & Water Systems

5145 Brown Rd #201
Oxford, OH

ALL SEASONS CHIMNEY SERVICE

3860 SETTLE RD
Cincinnati, OH

American Chimney & Masonry

3310 Werk Rd
Cincinnati, OH

AMERICAN CLEAN & SEAL INC

4469 BRAGDON ST
Indianapolis, IN

American Drywall and Remodeling

423 E. Home Ave.
Trenton, Oh

American Property Maint.

239 Robin Drive
Elsmere, KY

AMMON PLUMBING CO

5620 FOLEY RD
Cincinnati, OH

Andrea Tile LLC

7580 Wyndot Lane
Cincinnati, OH

ARCO Roofing Chimney & Remodeling

876 Lebanon Str.
Monroe, OH

Area Heating Air Conditioning & Fireplace

1628 St Rt 38 NE
Washington Court House, OH

Artisan Tile & Remodeling

3918 Pattison St
Cincinnati, OH

AUXIER GAS

2698 Old State Route 32
Batavia, OH

B & B PLUMBING & HEATING CO

5131 COLLEGE CORNER PK
Oxford, OH

B.A. KLAENE AND SON MASONRY LLC

8439 WUEST RD
Cincinnati, OH

Bates Custom Stone & Home Services

1760 Hunters Trace
Burlington, KY

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