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Driveway Gate Installation And Repair reviews in Cincinnati
gate system, gate must be removed and reinstalled to repair core problem of out of level post. He proposed to remove he gate from post, dig up and pull post and discard. Existing post cannot be reused due to mounting depth changes and original drilled hinge locations, also existing post is not thick enough to support the gates weight and bolted brackets ...etc" to the estimate of $1, 563.00 worth of corrective work. I called the owner
I did decide to go with this company but went over the 'contract' and found mistakes (Fence was not to be placed in dirt but into a new stamped concrete path etc.) Along with details that were missing I had this changed to be a detailed account of the work that was to be preformed so there was no question of what we were expecting. I also discussed the price with them feeling it was very high compared to other quotes I had received which they did work with me on. I continued asking along the way about time line once we were ready for the fence to go in.
They have a policy of half down prior to starting the installation. We paid this and were told we would be installed within 2 weeks. So after the 2 week period was up I emailed my "sales" person to find out when we could schedule our installation and I was told "I don't know. Not this week though." I was also told in this email that the product for our job was in and I told again that someone would contact me. So I let a few more days go by and I called myself and set it up. I was told they could "fit me in".
The work has been completed. And yet I was not surprised to not hear anything from this company after the install. I finally received a phone call 10 days after installation and then they directly charged my credit card a few days later.
So for us when we are ready to do the fence around our whole house we most likely won't be called Ead's Fencing. I would give our experience with this company a C or D. They were originally over priced, there is a complete lack of care for their business and communication with their customers, contracts are vague and we was upset that they felt it was ok to charge our credit card without my written or verbal consent.
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All Driveway Gate Installers in Cincinnati, OH
Fort Thomas, KY
Middleburg Heights, OH
West Chester, OH
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