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Drain Cleaning reviews in Cincinnati
I did not get a good feeling when he first came in the door but did not say anything (I really wish I had now). They came back after
As soon as the tech left, my husband confirmed that it did spark easily and got it to light on the 1st try. My husband simply followed the instructions on the side of the tank and noted that the tech wasn't even trying to light it. The whole thing was sad and frustrating. The money was desperately needed elsewhere.
We ended up having to call a chimney guy who had to redo all their water heater venting work - take out the obstruction; put in a flex line and redo the exhaust line inside the house. The first thing the Chimney company asked was if the water heater tech checked for an obstruction. We called the tech and he at first said they had. Then he called back and changed his answer.
Since he was here and if his schedule allowed, I asked if he could look @ a basement toilet. (I had shut the water supply line valve off several years ago as it was leaking. Family was grown and moved out, so toilet had not been used for many years) Chase replaced the angle stop and water supply valve.
I have used
Very courteous and experienced fellow came to my house. He checked the floor drain and asked "Did they explain the cost structure?" He then explained $170 was for first hour and that was usually enough time for basic clog. Camera was additional charge. I said "That is fine. Do what you need to do." I did not feel like it was an up sell, more like the scheduler did not provide all info I needed to know and I didn't know what to ask to get it.
He ended up using the camera, and I really liked this. I'm confident in what was done and have a better understanding of my plumbing situation. Worth it! I just wish the whole story would have been explained when I called to schedule.
I would use Jolly again, but would ask the scheduler guy more questions next time. I like knowing up front exactly what a service is going to cost, along with what it might cost if additional problems encountered. The guy that came to the house was terrific, and I felt like he wanted to provide good customer service and do a good job.
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