Cincinnati Door Installers

"Pat did an excellent job of guiding us through the entire design/construction process and the outcome is better than we could have ever imagined. and his crews were able to start earlier than originally scheduled and finished early, even though the previous year's structural damage due to jacking (by others) ...more to address a major settling issue was more extensive than previously thought.

(the tiler) is a gifted artist and his work is complemented by all our guests. Overall, the

team was professional, focused, punctual and went the extra mile to help us through months of extensive and intrusive reconstruction work. we've already contacted them to see if they can help us with our next round of home repair work."

"We bought the doors and had them do the labor. I have no complaints. They did a great job on reframing the doors. My house is older and a lot of the door ways were not standard size. It was quite a thing to figure out how to reframe these doors to take standard size doors. They were pretty creative. They came up with some good solutions. They ...more knocked the whole thing out in a single day. They did 3 door ways each of which was not a

job. They were in and out in one day. They showed up with 4 guys and knocked the whole thing. They were in and out and fast. Mr.

came out to the house to bid the job. He spent a lot of time here and listening to us. He spent time thinking of different strategies to reframe the doors. I would certainly recommend them. They did a great job, and fast!"

"I called at 9:00 last night to ask if he could install a curtain rod sometime today to cover the opening where my closet doors kept falling out (which they had just done once too often). He came over this morning and said that he could install the curtain rod today but he also advised me that I had other alternatives that would ...more cost me less. He said I could replace the doors, if necessary, for less than the cost of curtains and a rod. He also said that he was reasonably sure he could fix the problem using the current doors, also for less money. He explained all the options clearly including what each would entail. I decided to have him use the current doors. He advised me that he would be able to return in about an hour to do the work. He called me before he came back (in about an hour) and he arrived shortly thereafter. He added material to the top and bottom of the closet opening, installed new tracks for the doors, adjusted the bottom part where the doors anchor into the floor and verified that they worked properly before he left. He measured everything (more than once, which warmed my heart) and cleaned up before he left. The man is a jewel. I started compiling a "wish list" of future jobs before he even left my house. You can bet I'll be calling for his services again, and again, and again!"

"We wanted to replace a sliding glass door, and selected to do it as long as they provided us with proof that they carried Workman's Comp and Liability Insurance for the installers. We were assured by the salesman that they did. Approaching the install date, we still had not received proof of insurance, and kept getting the ...more run-around from

. I called and spoke to the manager of the store who acted like he didn't even know what Workman's Comp and Liability insurance were in addition to other excuses. Later they said they contracted out the installation to a company, based in Kentucky, that carried the insurance for their workers and they weren't sure if the coverage extended to Ohio. When I contacted the Kentucky company, I found out they didn't even have insurance for doing work in Kentucky. We canceled the job with

, and then had to fight with

to get our deposit back. We learned a valuable lesson with our experience. We thought a national chain would be upfront about protecting the legal interests of their customers, and didn't do any background checks on

. After all this started, I checked their file with the Better Business Bureau and found more than 50 complaints for just this single

store. (We didn't subscribe to Angie's List at the time). In the end, the door was replaced by Renewal by

who brought copies of their insurance policies when they came out to give an estimate; we were very happy with our experience with Renewal by

."

"We have used them earlier for windows. They came out and showed us our options on hardware and the actual finish for the doors and so forth. They showed us a model of what the doors would look like. We could touch it to feel what it would be like. When the doors came, they called us and scheduled the installation. Once it was drizzling and they ...more didn't come. That was kind of lame on their part. The roofers that we had here were planning to work around them, and they didn't show up. They did an excellent job otherwise with the installation and finishing. They put in new molding and made sure that everything was straight and tight. It was all done right the first time. They were really good."

"They are friendly and helpful with decisions. The owner comes by to check on the work and make sure you don't have any questions. They provided good service."

"He was very upfront and honest, and he did good work. I would recommend that other members get a quote from him because he is a reputable service person."

"I have signed up with them to have the windows replaced. They will be doing the work before the end of the year. The quote was for $6000. They were very prompt and professional. They were very informative. I will consider them in the future. "