Cincinnati Computer Sales Companies

in Cincinnati, OH

Computer Sales Reviews in Cincinnati

F

Rating
I will never use MicroCenter again or purchase anything from the retail store.

I received the initial diagnosis call after 3 days, which was within reason. The technician stated the motherboard would need to be replaced and possibly the hard drive and additional hardware. Unfortunately, he could not determine the extent of the damage until after the motherboard was replaced. He was to contact
for replacement parts and would let me know the status and estimate of repair expense once he spoke to
.

After 2 weeks of no response, I contact MicroCenter for a follow up. I was told the technician was trying to contact
, but had not been able to speak to them yet. Furthermore, the technician was not working that day so this representative could not speak to him about the status. The representative was to leave a message for the technician to contact me with the update.

After waiting 2 more weeks, I called MicroCenter again and spoke to the supervisor. He apologized and said the technician would follow up with me when he came to work the next day. I never heard from the technician and decided to pick up the laptop after 3 days of waiting. At pickup the technician stated that the file contained notes from the technician that he spoke with
and the best he could offer was to send the laptop to
for repair.
would charge $560 for the repair work and MicroCenter would charge an additional $175 for shipping/handling and additional diagnostic work. Microcenter would then determine what additional repairs were required once the motherboard was replaced.

That was completely unacceptable after weeks of waiting and I decided to take the laptop elsewhere. I was told that the laptop was not ready for pickup because the technician had disassembled the computer. After arguments, they told me to come back in an hour and they would have the laptop ready for pickup.

I ultimately contacted
directly and sent the laptop to them for service. The charge was $560, which included all repair work and all shipping/handling (to and from
).
replaced the motherboard and the laptop was returned to me in perfect working order within 2 weeks of originally contacting
.
- Scott B.
A

Rating
My Desktop computer would not power-on. I thought it needed a power supply. I found BCIT on Angies List and gave him a call. Bill stopped by the same day, did his investigation and found it was my mother-board that failed. We discussed options and I decided to have Bill build a new computer (tower only, my monitor was fine). He built the computer (per specs we discussed) and delivered in one week. He delivered it, hooked it up, checked everything out and educated me on some of the new features of Windows 7. He answered all my questions and showed me some useful websites. I was completely satisfied with the process and outcome.
- bill M.

Computer Sales reviews in Cincinnati

F

Rating
Next came the laptop I entered the store and I went back to the computer department specifically to buy a laptop. I knew what I was looking for and honestly I didn't have much hope of finding it because I need a very high power laptop which is a desktop replacement. I went back to find the computer that I needed and there were 2 salespeople for about 10 customers who were rolling their eyes. After waiting for 20 minutes I finally saw one of the salespeople become available so I approached him. I knew exactly what I needed and since I only had a specific question I knew it would be quick. Rather than speak to me he walked away. I then walked over to the other salesperson but they walked away as well. I then went to look for a manager and the girl up front told me there was no manager on duty. She seemed scared and paranoid and told me that I would be best if I waited back by the laptops. So I walked back to the department and when I did I spoke to
Cincinnati Laptop Computer Sales Provider Name Locked
. I asked my specific questions he told me that they didn't sell such an animal and that I would need to have it custom made. He also added that no one in Cincinnati area sells the computer. I was also talking to him about a graphic card but he was not able to adequately explain. He obviously didn't know what he was talking about so I decided to go to the gaming department.
Cincinnati Laptop Computer Sales Provider Name Locked
was the gentleman's name there and not only did he take the time to research my needs, he also told me I could save 1500 if I bought the computer.I asked him to go get it and when he did the other salesman stuck his commission sticker on the box. I ripped that sticker off the box because he was trying to steal the sale. He started yelling at me and proceeded to argue with me in the middle of the store for ten minutes. He asked what he had done to offend me and I told him that he didn't know what he was talking about computer wise. He rolled his eyes at me and refused to give me the computer and said that I wasn't allowed to carry the computer upfront. So then I talked to
Cincinnati Laptop Computer Sales Provider Name Locked
a bit more and he told me that he didn't want to get in trouble because he wasn't allowed to get commission on certain items. I assured him I intended to talk to the manger about both him and
Cincinnati Laptop Computer Sales Provider Name Locked
. I went up to pick up my purchases because of their policy and I talked to the GM. I discussed the problem that I had with
Cincinnati Laptop Computer Sales Provider Name Locked
and that
Cincinnati Laptop Computer Sales Provider Name Locked
was very helpful. I suggested
Cincinnati Laptop Computer Sales Provider Name Locked
be moved to laptops. I also wanted to make sure
Cincinnati Laptop Computer Sales Provider Name Locked
's sticker wasn't on the box. The GM said that his sticker wasn't on the box. I bought my items and when I brought it home I couldn't get it to log onto the internet. It makes me wonder now if
Cincinnati Laptop Computer Sales Provider Name Locked
did something to my computer. The last 3 days I've spent 8 days on the phone with my provider.
- HEIDI R.
F

Rating
From start to finish, dealing with
Cincinnati Laptop Computer Sales Provider Name Locked
was a nightmare! Their front end staff hold themselves in high esteem in spite of the fact that they are unable to converse with customers in a positive manner. The person or persons who worked on my computer did not provide any value for my money whatsoever. You may want to check my other report re: computer repair companies to locate someone in the field who is just the opposite in customer service and value from this company.
- VALERIE B.
A

Rating
I heard about
Cincinnati Laptop Computer Sales Provider Name Locked
on 55WKRC. I wanted a small store with service. I tried to look CR up on Angie's List but it was not listed. I visited the store and decided to purchase a computer from them.
- RALPH D.
F

Rating
Computer arrived and two letters on keyboard stick and fan on keyboard makes a terribly loud noise. Called tech support to request a technician to come out since I paid for the extra support where they promise a technician will come to the house and was told I would have to take apart the computer and count the number of screws. When I told them that I would not take apart the computer and it was impossible to fix a sticking keyboard key over the phone I was told that they would call me back. Still waiting!!!
- JOHN P.
A

Rating
Very positive experience. Salesperson very helpful in making selection, although my husband had done a fair amount of research prior to the purchase.
- CATHERINE F.
A

Rating
They (ed; middle aged caucasian w/ glasses whose business card I have at home) did an excellent job in helping us for probably almost 2 hrs. Since complex end of summer purchase after school had started. Unexpectedly bought on the moment a 15'' toshiba! Excellent rebates and didn't even go to the
Cincinnati Laptop Computer Sales Provider Name Locked
store since able to immediately supply me the unit and service within several hrs. Of new software loads. I had an old non expired 10% off card that was applied within 24 hrs. Too so was very ecstatic about that and got the big 4 yr. Warranty because of it. Only caveat was kensington cable lock security item, had to come back but was not their fault and took care of immediately. Good easy to read warranty package
Cincinnati Laptop Computer Sales Provider Name Locked
good computer support desk. Made my whole family happy to be done with this arduous task!!!!!!!!!!!
- GARTH P.
F

Rating
Ordered
Cincinnati Laptop Computer Sales Provider Name Locked
computer; when I received the computer it did not work. I have spent endless amounts of time trying to call
Cincinnati Laptop Computer Sales Provider Name Locked
's support center to fix my computer and have received no help. My computer still does not work, and now I would like to send it back and be given a refund. I am now having even more problems in returning my computer.
- JOSEPH D.
F

Rating
When asked for a price on a new computer system, they failed to provide one, even after repeated calls to get the price, approximately 3 times. They never returned my calls.
- KENNETH M.
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All Laptop Computer Sales in Cincinnati, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 D COMPUTER SYSTEMS

11 Spiral Dr Ste 1
Florence, KY

3DVISION TECHNOLOGIES

11500 NORTHLAKE DR
Cincinnati, OH

A & J COMPUTERS

733 COLUMBUS AVE
Lebanon, OH

A Great Computer Shop

8164 Asbury Hills Dr.
Cincinnati, OH

A I SOFTWARE INC

8044 MONTGOMERY RD
Cincinnati, OH

A-HI COMPUTERS & ELECTRONICS NORWOOD HYDE PARK TV

4030 MONTGOMERY RD
Cincinnati, OH

ACTUATE CORP

4555 LAKE FOREST DR
Cincinnati, OH

ADVANCED FACILITIES INC

4690 INTERSTATE DR
Cincinnati, OH

ADVANCED POWER CO

5009 HOLLY AVE
Middletown, OH

ADVIZEX TECHNOLOGIES

4680 PARKWAY DR
Mason, OH

AEII

PO Box 532363
Indianapolis, IN

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

ALGORITHM INC

3306 STILLWELL BECKETT RD
Hamilton, OH

ALLIANCE COMPUTER SOLUTIONS

4382 MOUNT CARMEL TOBASCO RD
Cincinnati, OH

AllPro Technologies

5070 Crookshank Rd
Cincinnati, OH

Alt236

Florence, KY

ALTERNATIVE COMPUTER TECH INC

7908 CINCINNATI DAYTON RD W
West Chester, OH

Amazon.com

PO Box 81226
Seattle, WA

AMERICAN OFFICE PRODUCTS

PO Box 11497
Cincinnati, OH

Amrucom Inc

7716 Blue Ash Rd
Cincinnati, OH

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