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Cincinnati Laptop Computer Sales Reviews
I received the initial diagnosis call after 3 days, which was within reason. The technician stated the motherboard would need to be replaced and possibly the hard drive and additional hardware. Unfortunately, he could not determine the extent of the damage until after the motherboard was replaced. He was to contact
After 2 weeks of no response, I contact MicroCenter for a follow up. I was told the technician was trying to contact
After waiting 2 more weeks, I called MicroCenter again and spoke to the supervisor. He apologized and said the technician would follow up with me when he came to work the next day. I never heard from the technician and decided to pick up the laptop after 3 days of waiting. At pickup the technician stated that the file contained notes from the technician that he spoke with
That was completely unacceptable after weeks of waiting and I decided to take the laptop elsewhere. I was told that the laptop was not ready for pickup because the technician had disassembled the computer. After arguments, they told me to come back in an hour and they would have the laptop ready for pickup.
I ultimately contacted
All Laptop Computer Sales in Cincinnati, OH
West Chester, OH